• 지식경영연구
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• 제22권1호
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• pp.183-215
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• 2021

본 연구는 가치기반판매의 영업프로세스에서 영업의 성공적인 전개를 위해 필요한 영업활동 프레임워크를 제시하고 성공적 가치기반판매를 위한 개별 영업활동의 탐색을 목적으로 한다. 가치기반판매를 영업프로세스에서 절차적 진행으로 이해하며, 이를 영업활동 프레임워크에 통합하고, 영업활동을 세분화하여 성공적 수행을 위한 주요 활동 요소를 파악한다면 가치기반판매 본연의 효과를 나타낼 수 있다. 가치기반판매의 성공에 관계하는 영업활동을 문헌연구와 적용 사례의 실증을 통해 영업프로세스에 기반하여 영업활동 프레임워크에 반영하고, 성공적 전개를 위한 개별 영업활동의 세부요소를 사례연구를 통해 파악한다. 문헌연구와 현장 영업 실무를 통해 다섯 단계의 영업프로세스에서 13가지 영업활동을 제시하며, 사례연구를 통해 성공적인 가치기반판매를 위한 총 42개의 세부 영업활동을 향상된 영업활동 프레임워크에서 파악한다. 이 연구를 통하여 영업프로세스에서 가치기반판매의 영업 기능이 올바른 활동으로 수행되고 있는지, 그리고 특정 고객과의 영업 기회가 가치 기반 영업활동을 계속할 수 있는지 여부를 평가할 수 있는 역할을 영업활동 프레임워크를 통해 제공한다. 영업활동 프레임워크는 성공적인 가치기반판매를 위한 지침 역할을 한다.

• 한국의류학회지
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• 제26권5호
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• pp.642-653
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• 2002

The purposes of this studs were 1) to identify web navigation values and classify consumers based on these values and 2) to determine differences between consumer groups and between types of shopping mall in evaluation of website attributes when shopping apparel. The data were collected via a self-administered questionnaire from 204 male and female students who experienced shopping at the website, living in Cheju and analyzed by factor analysis, cluster analysis and t-test. Two factors of navigation value were found and labeled as; information value and entertainment value. Two groups were identified based on navigation value; users of information value (53%) and users of entertainment value (47%). Significant differences between two groups were found in evaluating website attributes selling products of various types regarding apparel products and processes for information search, order and payment. However, for shopping mall website selling only apparel products, differences between two groups were not significant in evaluating most attributes except for two items to evaluate apparel products. Differences between shopping mall types (shopping malls selling products of various types and selling only apparel product) were significant in evaluation of internet users of information value regarding attributes of apparel products while differences between shopping mall types were not significant in evaluation of users of entertainment value regarding all attributes. Internet users of information value showed favor to shopping mall website of department store type chi e internet users of entertainment value showed favor to shopping mall website selling only apparel products.

• Asia pacific journal of information systems
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• 제15권3호
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• pp.209-221
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• 2005

One of the most fundamental problems in business is to evaluate the value of each product. The difficulty is that the profit of one product not only comes from its own sales, but also its influence on the sales of other products, i.e., the "cross-selling effect". This study integrates a measure for cross selling and an algorithm for profit estimation. Sales transaction data and post sales survey data from on-line and off-line shopping mall is used to show the effectiveness of the method against other heuristic for profit estimation based on product-specific profitability. We show that with the use of the new method we are able to identify the cross-selling potential of each product and use the information for better product selection.

• Journal of the Korean Data and Information Science Society
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• 제26권4호
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• pp.985-995
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• 2015

Add-on selling can provide new chances to increase sellers' profits and meet customers' needs. Although prior studies have advocated add-on selling for its business value, there is an argument that add-on selling can cause customer repulsion. Therefore, we need to understand customer purchasing pattern related to add-on selling in order to promote it and to mitigate the customer repulsion. To that end, we applied data mining techniques to the 24,925 transactions of data from an online open market in Korea. We then conducted feature selection to investigate the most influential factors that can explain the characteristics of add-on selling transactions using a classification model. We also identified association rules among add-on selling and promotions. Finally, based on the findings in our experiments, we proposed add-on selling strategies for the target online market.

• 신재생에너지
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• 제8권4호
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• pp.21-29
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• 2012

The extensible supply of New & Renewable energy resources desperately needs to counter the high dependence on imported energy, recent high oil prices and the Climate Change Conference, and the government has operated the 'Renewable Portfolio Standard' (RPS) as one of the renewable energy policy from 2012. By analyzing the operation case of combined heat and power plant using the woodchip biomass, we drew the price of wood chip fuel, plant capacity factor, electricity selling price, heat selling price and LCOE value. After analyzing the economic feasibility of 3MWe combined heat and power plant based on the operating performance, the minimum of economic feasibility has appeared to be secured according to the internal rate of return (IRR) is 6.34% and the net present value (NPV) is 3.6 billion won as of 20 years life time after installation, and after analyzing the cases of the economic feasibility of the price of wood chip, plant capacity factor, electricity and heat selling price are changed, the economic feasibility is valuable when the price of wood chip is over 64,000 won/ton, NPV is minus, and the capacity factor is above 46.9%, the electricity selling price is 116 won/kWh and the heat selling price is above 75,600 won/Gcal. When going over the new installation hereafter, we need the detailed review of the woodchip storage and woodchip feeding system rather than the steam-turbine and boiler which have been inspected many times, the reason why is it's hard to secure the suitable quality (constant size) of woodchip by the lack of understanding about it as a fuel because of the domestic poor condition and the calorific value of woodchip is seriously volatile compared with other fuels.

• Journal of Korea Trade
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• 제24권8호
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• pp.81-100
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• 2020

Purpose - Based on complexity theory, this study develops a configurational model to predict the profitability of Halal cosmetics firms in the Indonesian and Malaysian markets. The proposed research model involves two level configurations-industry context and selling strategies-to predict high and low scores of a firm's profitability. The industry context configuration model comprises industry stability, product homogeneity, price sensitivity, and switching cost. Selling strategies include customer-focused, competitor-focused, and margin-focused approaches. Design/methodology - This is the first empirical study that calculates causal models using a combination of industry context and selling strategy factors to predict profitability. Data obtained from the marketing managers of cosmetics firms are used to test the proposed configurational model using fuzzy-set qualitative comparative analysis (fsQCA). It contributes to the current knowledge of business marketing by identifying the factors necessary to achieve profitability using analysis of condition (ANC). Findings - The results revealed that unique and distinct models explain the conditions for high and low profitability in the Indonesian and Malaysian halal cosmetic markets. While customer-focused selling strategy is necessary to attain a higher profit in both the markets, margin-focused selling strategy appears to be an essential factor only in Malaysia. Complexity of the interactions of selling strategies with industry factors and differences between across two study markets confirmed that complexity theory can support the research configurational model. The theoretical and practical implications are also illustrated. Originality/value - Despite the rapid growth of the global halal industry, there is little knowledge about the halal cosmetic market. This study contributes to the current literature of the halal market by performing a set of asymmetric analytical approaches using a complex theoretical model. It also deepens our understating of how the Korean firms can approach the Muslim consumer's needs to generate more beneficial turnover/revenue.

• International Journal of Fuzzy Logic and Intelligent Systems
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• 제16권1호
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• pp.72-80
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• 2016

Re-auction happens when a bid winner defaults on the payment without making second in-line purchase declaration even after determining sales permission. This is a process of selling under the court's authority. Re-auctioning contract price of real estate is largely influenced by the real estate business, real estate value, and the number of bidders. This paper is designed to establish a statistical model that deals with the number of bidders participating especially in apartment re-auctioning. For these, diverse factors are taken into consideration, including ratio of minimum sales value from the point of selling to re-auctioning, number of bidders at the time of selling, investment value of the real estate, and so forth. As an attempt to consider ambiguous and vague factors, this paper presents a comparatively vague concept of real estate and bidders as trapezoid fuzzy number. Two different methods based on the least squares estimation are applied to fuzzy regression model in this paper. The first method is the estimating method applying substitution after obtaining the estimators of regression coefficients, and the other method is to estimate directly from the estimating procedure without substitution. These methods are provided in application for re-auction data, and appropriate performance measure is also provided to compare the accuracies.

• Journal of Electrical Engineering and Technology
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• 제5권3호
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• pp.379-388
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• 2010

The Korea Electric Power Corporation (KEPCO) recorded 2.9 trillion won deficit in the aftermath of the world financial crisis. KEPCO is trying to escape from the business crisis in every way; however, it is impossible to make huge profit by selling electricity alone. Overseas electrical utilities make profits by selling gas and heat along with electricity. However, it is difficult for KEPCO to enter the gas and the heat selling market because other public companies are already dealing with them. In this situation, improving the business is possible when KEPCO develops a new business model and creates added value using Korean advanced Power IT combined with electricity. This study shows a new business model using Power IT, based on a survey targeting managers in KEPCO branch office and electrical engineers in the field. We hope the new business model suggested in this study is adapted to the real field to create high value in the future.

• 한국전자거래학회지
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• 제21권3호
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• pp.101-128
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• 2016

본 연구의 목적은 중소 IT기업의 영업사원이 경쟁력 강화를 위하여 가치지향성, 리더십, 공정성이 조직시민행동과 경영성과에 미치는 영향을 알아보고 나아가 매개변수로써 적응적 판매행위의 역할을 탐구하는데 있다. 연구를 위해서 구조화된 질문지를 이용하여 200여 개 회사의 종사자로부터 314명의 자료를 수집하였고 수집된 자료는 회귀분석방법을 사용하여 분석하였다. 기업의 장기적인 지속경영을 위해 상도를 지키는 것이 중요함에도 단기적인 이익 생존을 위해 불공정한 방법의 영업전략이 선호되는 현상에서 'IT기업의 영업사원의 가치지향성, 리더십, 공정성이 조직 시민행동과 경영성과에 미치는 영향'을 연구하는 것을 바탕으로 연구모형을 수립하였다. 본 연구의 가설은 다음과 같이 설정하였다. 첫째, 가치지향성, 리더십, 공정성은 조직시민행동과 경영성과에 영향을 미칠 것이다. 둘째, 적응적 판매행위는 독립변수와 종속변수 사이에서 매개역할을 할 것이다. 매개효과 검정을 포함한 본 연구모형 분석 결과는 가치지향성은 적응적 판매행위에, 적응적 판매행위는 조직시민행동과 경영성과에 정(+)의 영향을 미치며, 적응적 판매행위는 가치지향성과 조직시민행동을 완전매개하고 가치지향성과 경영성과 사이를 부분매개하는 것으로 확인되었다. 리더십은 적응적 판매행위에 정(+)의 영향을, 적응적 판매행위는 조직시민행동과 경영성과에 정(+)의 영향을 미치며, 적응적 판매행위는 리더십과 조직시민행동에서는 부분매개로 리더십과 경영성과 사이에서 완전매개 역할을 하고 있는 것으로 확인되었다. 따라서 각 기업에서는 지속가능경영을 위해 가치지향성, 공정성에 대한 중요성을 고려한 영업전략을 수립하는 것이 매우 중요하며 그에 따른 회사의 윤리경영 및 영업사원의 가치관을 올바르게 지속시켜 줄 수 있는 교육시스템에 대한 영업환경을 적극 고려해 볼 필요가 있다.

• 한국IT서비스학회지
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• 제14권3호
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• pp.19-31
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• 2015

As the social value gradually increases, the company's social responsibilities are granted and there are a growing number of requirements for a public value to economic value for the company. The cause marketing which has become widely known, it allows us to realize these values and in dictionary meaning, enterprises justification combines with marketing strategically, and is also illustrated as 'Cause Related Marketing.' For specific action plan, it is a marketing by connecting the selling of the product and donation to work out together to improve environment, public health, and poverty. This study examines how the cause marketing impact on the consumer's purchasing behaviour and purchasing intention and to find out whether there is an interrelationship. As a result, it turned out that cause marketing effect on purchasing attitudes and also the purchasing behaviour impact on the purchasing intention. Furthermore, the cause marketing influence on purchasing intention. As the idea of consumption gradually changes from the product consumption to value-based consumption as the time flows, the result of this research drew out the meaningful contents.