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A Study on the Business Value of Products Considering Cross Selling Effect  

Hwang, In-Soo (전주대학교 정보기술공학부)
Publication Information
Asia pacific journal of information systems / v.15, no.3, 2005 , pp. 209-221 More about this Journal
Abstract
One of the most fundamental problems in business is to evaluate the value of each product. The difficulty is that the profit of one product not only comes from its own sales, but also its influence on the sales of other products, i.e., the "cross-selling effect". This study integrates a measure for cross selling and an algorithm for profit estimation. Sales transaction data and post sales survey data from on-line and off-line shopping mall is used to show the effectiveness of the method against other heuristic for profit estimation based on product-specific profitability. We show that with the use of the new method we are able to identify the cross-selling potential of each product and use the information for better product selection.
Keywords
Cross-Selling; Product Value; Data Mining; Association Rule;
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