• Title/Summary/Keyword: Users' satisfaction

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Preliminary Research on Changes in User Awareness Since Operation of Bravo-Taxi as Gyeongsangnam-do DRT (경남형 DRT 브라보택시 도입 이후 이용자 의식변화 기초연구)

  • Song, Ki Wook;Park, Ki Jun
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.42 no.1
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    • pp.57-65
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    • 2022
  • Gyeongsangnam-do has been operating Bravo-taxi, a Gyeongnam-type DRT using taxi vehicles, since 2017 to guarantee the right of mobility for residents who live in areas lacking public transportation. This research investigated and analyzed changes in users' awareness over two years from beginning of Bravo-taxi operation in Gyeongsangnam-do, which started operating Bravo-taxis in 2017, targeting sites lacking public transportation. Through this study, the positive effects of taxi-type DRT were confirmed, such as improving the mobility of residents in areas underprivileged by public transportation, reducing required time for trips, and increasing preference for Bravo-taxis compared to existing buses. On the other hand, problems with the current Bravo-taxi system were also identified. In some areas, it was found that there were not enough coupons for Bravo-taxis, or in the case of Bravo-taxis operating at fixed times, the user's desired time and operating time did not match, resulting in lower satisfaction. The results of this research are expected to be utilized as basic data for service continuity of taxi-type DRT in operation by other local governments.

How to Reflect User's Intention to Improve Virtual Object Selection Task in VR (VR 환경에서 가상 객체 선택 상호작용 개선을 위한 사용자 의도 반영 방법)

  • Kim, Chanhee;Nam, Hyeongil;Park, Jong-Il
    • Journal of Broadcast Engineering
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    • v.26 no.6
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    • pp.704-713
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    • 2021
  • This paper proposes a method to prioritize the virtual objects to be selected, considering both the user's hand and the geometric relationship with the virtual objects and the user's intention which is recognized in advance. Picking up virtual objects in VR content is an essential and most commonly used interaction. When virtual objects are located close to each other in VR, a situation occurs in which virtual objects that are different from the user's intention are selected. To address this issue, this paper provides different weights for user intentions and distance between user's hand and virtual objects to derive priorities in order to generate interactions appropriately according to the situation. We conducted the experiment in the situation where the number of virtual objects and the distance between virtual objects are diversified. Experiments demonstrate the effectiveness of the proposed method when the density between virtual objects is high and the distance between each other is close, user satisfaction increases to 20.34% by increasing the weight ratio of the situation awareness. We expect the proposed method to contribute to improving interaction skills that can reflect users' intentions.

Social Media Usage and Social Capital -Focused on Fashion Instagram and YouTube- (소셜 미디어 이용과 사회자본 -패션 인스타그램 및 유튜브를 중심으로-)

  • Park, Juha;Her, Yusun;Lee, Ha Kyung;Chun, Jaehoon
    • Journal of the Korean Society of Clothing and Textiles
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    • v.46 no.1
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    • pp.99-115
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    • 2022
  • The purpose of this study is to explore the benefits of social capital obtained through the use of social media from the perspective of fashion. The study conducted in-depth interviews with 10 women in their 20s who utilized Instagram and YouTube for fashion-related activities. The results show that bonding social capital was related to Instagram and led increasingly to narrow and deep relationships with acquaintances who had already established offline relationships. The study also finds that informational benefit was derived from people who use Instagram image information for smart fashion consumption; in addition, positive feedback on their posts brought the emotional benefit of psychological satisfaction. On the other hand, bridge social capital developed from YouTube users and subscribers. The study discovers that YouTuber public communication or the exchange of opinions leads to an increase in bridge social capital, which is a wide and shallow relationship. Video-based YouTube brought informational benefits as a specific product description, and there were emotional benefits in terms of entertainment while watching videos that combined fashion and entertainment. This report sheds light on individual fashion activities on social media, which is discussed from the perspective of social capital.

A Study on the Effectiveness of Evaluation Indicators for the Small Library (작은도서관 평가지표의 유효성에 관한 연구)

  • Lee, Bo Ra
    • Journal of Korean Library and Information Science Society
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    • v.52 no.4
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    • pp.309-330
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    • 2021
  • This study was implemented to verify the validity and effectiveness of the current evaluation indicators by analyzing the content and result of the current survey for evaluating a small library, based on the achievement rate of each index. To this end, questions, included in evaluation indices for the small library were reviewed, and survey data from a total of 19,476 libraries during the past 3 years from 2018 to 2020 were investigated to analyze the evaluation scores, differences and achievement rates of each item. It was proposed to delete or add some indicators of the current evaluation category, and to raise supplementally the need for qualitative assesment. Based on the research results, the following implications are suggested. First of all, the evaluation of small libraries should focus on the quality of the services they provide rather than the library environment. Second, demonstrable systematic indicators should be designed and then clearly explained to resolve the ambiguity of the terms used. Third, for better analysis, it is necessary to distinguish evaluation items between public and private small libraries and the assessment process should be done by the local government. Lastly, qualitative evaluation items that can measure users' satisfaction should be added.

The Influence of Non-Linear Frequency Compression on the Perception of Speech and Music in Patients with High Frequency Hearing Loss

  • Ahn, Jungmin;Choi, Ji Eun;Kang, Ju Yong;Choi, Ik Joon;Lee, Myung-Chul;Lee, Byeong-Cheol;Hong, Sung Hwa;Moon, Il Joon
    • Korean Journal of Audiology
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    • v.25 no.2
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    • pp.80-88
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    • 2021
  • Background and Objectives: Non-linear frequency compression (NLFC) technology compresses and shifts higher frequencies into a lower frequency area that has better residual hearing. Because consonants are uttered in the high-frequency area, NLFC could provide better speech understanding. The aim of this study was to investigate the clinical effectiveness of NLFC technology on the perception of speech and music in patients with high-frequency hearing loss. Subjects and Methods: Twelve participants with high-frequency hearing loss were tested in a counter-balanced order, and had two weeks of daily experience with NLFC set on/off prior to testing. Performance was repeatedly evaluated with consonant tests in quiet and noise environments, speech perception in noise, music perception and acceptableness of sound quality rating tasks. Additionally, two questionnaires (the Abbreviated Profile of Hearing Aid Benefit and the Korean version of the International Outcome Inventory-Hearing Aids) were administered. Results: Consonant and speech perception improved with hearing aids (NLFC on/off conditions), but there was no significant difference between NLFC on and off states. Music perception performances revealed no notable difference among unaided and NLFC on and off states. The benefits and satisfaction ratings between NLFC on and off conditions were also not significantly different, based on questionnaires, however great individual variability preferences were noted. Conclusions: Speech perception as well as music perception both in quiet and noise environments was similar between NLFC on and off states, indicating that real world benefits from NLFC technology may be limited in Korean adult hearing aid users.

An Inference System Using BIG5 Personality Traits for Filtering Preferred Resource

  • Jong-Hyun, Park
    • Journal of the Korea Society of Computer and Information
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    • v.28 no.1
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    • pp.9-16
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    • 2023
  • In the IoT environment, various objects mutually interactive, and various services can be composed based on this environment. In the previous study, we have developed a resource collaboration system to provide services by substituting limited resources in the user's personal device using resource collaboration. However, in the preceding system, when the number of resources and situations increases, the inference time increases exponentially. To solve this problem, this study proposes a method of classifying users and resources by applying the BIG5 user type classification model. In this paper, we propose a method to reduce the inference time by filtering the user's preferred resources through BIG5 type-based preprocessing and using the filtered resources as an input to the recommendation system. We implement the proposed method as a prototype system and show the validation of our approach through performance and user satisfaction evaluation.

Exploring the Impact of Interaction Privacy Controls on Self-disclosure

  • Gimun, Kim
    • Journal of the Korea Society of Computer and Information
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    • v.28 no.1
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    • pp.171-178
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    • 2023
  • As the risk of privacy invasion due to self-disclosure increases in SNS environment, many studies have tried to discover the influencing factors of self-disclosure. This study is an extension of this research stream and pays attention to the role of interaction privacy controls(friend list and privacy settings) as a new influencing factor. Specifically, the study theorizes and test the logic that the ability to effectively control interactions between individuals using IPC(called IPC usefulness) satisfies the three psychological needs(autonomy, relationship, and competency needs) suggested by the Self-Determination Theory, and in turn increase the amount of self-disclosure. As a result of data analysis, it was found that IPC usefulness has a very strong influence on the satisfaction of psychological needs and is a major factor in increasing the degree of self-disclosure by users. Based on these findings, the study discusses the theoretical and practical implications as well as future research directions.

A Study on the Development of a Dog Fashion Show Program Using Metaverse (메타버스를 활용한 반려견 패션쇼 프로그램 개발 연구)

  • Jin-Beom, Pyeon;Hee-Eun, SunWoo;Yun-Seo, Hong;Jung-Yi, Kim
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.23 no.1
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    • pp.101-107
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    • 2023
  • The purpose of this study is to research and develop the concepts and functions of the Metabus dog fashion show. Currently, as the pet-related industry grows rapidly, the pet fashion industry is also naturally growing. However, unlike the fast-growing fashion industry, it was not enough to meet the needs of dog owners. Therefore, this study attempted to develop a metaverse dog fashion show by supplementing the problems that arise when purchasing existing pet clothes through metaverse. As a research method, first, a survey was conducted on the rise in the actual pet-related industry and the social trends of metaverse and virtual fashion shows. Second, the existing dog clothing purchase characteristics were examined through user demand analysis, and user needs were derived. Third, the appropriate form of content was established, and a new content consumption environment called metaverse was analyzed and derived. Finally, functions were derived and developed to give users satisfaction. In the future, it is necessary to study a clear payment system in connection with the actual dog clothing business based on this.

A Research on Mid-term and Long-term Development Plan for Nowon-gu Public Libraries in Seoul (서울지역 구립 공공도서관 중장기 발전계획 수립에 관한 연구)

  • Ji Hei, Kang;Kyungjae, Bae;Dahee, Chung
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.34 no.1
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    • pp.5-26
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    • 2023
  • This study was employed as a basic study to make a medium and long term development plan for a library system in Nowon-gu, Seoul. This study investigated the characteristics and local conditions of Nowon-gu, and analyzed public library system that can promote the development of the library by understanding the current state of the public library, the library's facility status, collections, manpower, and programs. Through the survey, the frequency and purpose of library use of local residents, users' opinions on satisfaction, collection development, expected roles, and policy directions were investigated. Depending on SWOT analysis, missions and strategies for midto long-term development plans for Nowon-gu Library were devised. Based on the research results, researchers proposed strengthening future education, reading culture, sustainable environmental library, and Nowon-gu cultural platform as development strategies.

The Influence of Non-Linear Frequency Compression on the Perception of Speech and Music in Patients with High Frequency Hearing Loss

  • Ahn, Jungmin;Choi, Ji Eun;Kang, Ju Yong;Choi, Ik Joon;Lee, Myung-Chul;Lee, Byeong-Cheol;Hong, Sung Hwa;Moon, Il Joon
    • Journal of Audiology & Otology
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    • v.25 no.2
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    • pp.80-88
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    • 2021
  • Background and Objectives: Non-linear frequency compression (NLFC) technology compresses and shifts higher frequencies into a lower frequency area that has better residual hearing. Because consonants are uttered in the high-frequency area, NLFC could provide better speech understanding. The aim of this study was to investigate the clinical effectiveness of NLFC technology on the perception of speech and music in patients with high-frequency hearing loss. Subjects and Methods: Twelve participants with high-frequency hearing loss were tested in a counter-balanced order, and had two weeks of daily experience with NLFC set on/off prior to testing. Performance was repeatedly evaluated with consonant tests in quiet and noise environments, speech perception in noise, music perception and acceptableness of sound quality rating tasks. Additionally, two questionnaires (the Abbreviated Profile of Hearing Aid Benefit and the Korean version of the International Outcome Inventory-Hearing Aids) were administered. Results: Consonant and speech perception improved with hearing aids (NLFC on/off conditions), but there was no significant difference between NLFC on and off states. Music perception performances revealed no notable difference among unaided and NLFC on and off states. The benefits and satisfaction ratings between NLFC on and off conditions were also not significantly different, based on questionnaires, however great individual variability preferences were noted. Conclusions: Speech perception as well as music perception both in quiet and noise environments was similar between NLFC on and off states, indicating that real world benefits from NLFC technology may be limited in Korean adult hearing aid users.