• Title/Summary/Keyword: Users' Needs

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User Information Needs Analysis based on Query Log Big Data of the National Archives of Korea (국가기록원 질의로그 빅데이터 기반 이용자 정보요구 유형 분석)

  • Baek, Ji-yeon;Oh, Hyo-Jung
    • Journal of the Korean Society for information Management
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    • v.36 no.4
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    • pp.183-205
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    • 2019
  • Among the various methods for identifying users's information needs, Log analysis methods can realistically reflect the users' actual search behavior and analyze the overall usage of most users. Based on the large quantity of query log big data obtained through the portal service of the National Archives of Korea, this study conducted an analysis by the information type and search result type in order to identify the users' information needs. The Query log used in analysis were based on 1,571,547 query data collected over a total of 141 months from 2007 to December 2018, when the National Archives of Korea provided search services via the web. Furthermore, based on the analysis results, improvement methods were proposed to improve user search satisfaction. The results of this study could actually be used to improve and upgrade the National Archives of Korea search service.

A Study on the Pattern and Efficiency of Patron-Driven Acquisition in Academic Libraries (대학도서관 희망도서의 신청 패턴과 이용효과 분석에 관한 연구)

  • Kwon, Sodam;Nam, Young Joon
    • Journal of the Korean Society for information Management
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    • v.35 no.4
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    • pp.263-284
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    • 2018
  • Academic libraries need to select and purchase essential collections to support students and faculty in education and research. Therefore, libraries reflect patrons' information needs on collection development through patron purchase requests. This study analyzed the pattern and efficiency of patron purchase requests in a longer-term perspective; for over a decade. Patron purchase requests show different tendencies depending on academic characteristics, which enabled libraries to identify the users' information needs in various subjects. Typically users contributed to collection development by expressing information needs in their fields of study through purchase requests. In the meantime, users in certain fields showed interest in other subject areas besides their own to select general books on various topics. Through this study, it became evident that a major portion of library collections were affected by active purchase requests from a small number of users. However those books were proven to be in demand in terms of effectiveness. Patron-driven acquisition is being implemented as an effective collection development policy.

Usage Pattern and User's Satisfaction with Village Community Center for Space Planning - Focused on 25 Village Community Centers in Hwasoon Province - (농촌 마을회관의 공간계획을 위한 이용실태 및 이용자 만족도에 관한 조사연구 - 전남 화순군 25개 마을회관을 중심으로 -)

  • Moon, In-Young;Kim, Mi-Hee
    • Korean Institute of Interior Design Journal
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    • v.23 no.2
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    • pp.193-200
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    • 2014
  • This study aimed to evaluate how users are satisfied with village community center. It will develope and determine a most detailed design and requirements to maximizing for user's convenience. The study conducted interview survey using questionnaire based on universal design principles, to users of village centers that are in possible of cooperation of 25 village centers in Haw Soon district, Jeonnam province and used 160 cases to the analysis. The conclusion of this study is as follows. First, users showed most satisfaction about LDK space and dissatisfaction about design, stair/slope, entrance, and bathroom. Specially, users are dissatisfied with curtains at room and handralis at entrance. In terms of design, users about the indoor-outdoor environment as a whole was unsatisfactory. Second, survey on actual needs space scrutinized bathroom, kitchen, and stair/slope according to priority. In result of these surveys, user's satisfaction with village community center and actual needs space show needed improvements on bathroom and stair/slope space urgently.

Secure Broadcasting Using Multiple Antennas

  • Ekrem, Ersen;Ulukus, Sennur
    • Journal of Communications and Networks
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    • v.12 no.5
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    • pp.411-432
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    • 2010
  • We consider three different secure broadcasting scenarios: i) Broadcast channels with common and confidential messages (BCC), ii) multi-receiver wiretap channels with public and confidential messages, and iii) compound wiretap channels. The BCC is a broadcast channel with two users, where in addition to the common message sent to both users, a private message, which needs to be kept hidden as much as possible from the other user, is sent to each user. In this model, each user treats the other user as an eavesdropper. The multi-receiver wiretap channel is a broadcast channel with two legitimate users and an external eavesdropper, where the transmitter sends a pair of public and confidential messages to each legitimate user. Although there is no secrecy concern about the public messages, the confidential messages need to be kept perfectly secret from the eavesdropper. The compound wiretap channel is a compound broadcast channel with a group of legitimate users and a group of eavesdroppers. In this model, the transmitter sends a common confidential message to the legitimate users, and this confidential message needs to be kept perfectly secret from all eavesdroppers. In this paper, we provide a survey of the existing information-theoretic results for these three forms of secure broadcasting problems, with a closer look at the Gaussian multiple-input multiple-output (MIMO) channel models. We also present the existing results for the more general discrete memoryless channel models, as they are often the first step in obtaining the capacity results for the corresponding Gaussian MIMO channel models.

User Needs-Based Technology Opportunities in Heterogeneous Fields Using Opinion Mining and Patent Analysis (오피니언 마이닝 및 특허분석을 통한 사용자 니즈기반 이종영역 기술기회 탐색)

  • Jang, Hyejin;Roh, Taeyeoun;Yoon, Byungun
    • Journal of Korean Institute of Industrial Engineers
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    • v.43 no.1
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    • pp.39-48
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    • 2017
  • In a digital economy, users actively express their needs in many ways. Thus, many researchers analyze what users need and whether they are satisfied or not through opinion mining. In addition, they begin to find technology opportunities in heterogeneous technology fields. But they did not connect users' opinion to technology development process, only focused on natural language processing or marketing or manufacturing area. Also, heterogeneous technology fields are focused on fusion technology. Thus, this study suggests a novel approach that is based on sentimental value and can be applied to exploring technology opportunities in heterogeneous fields. Sentimental value is calculated from users' opinion through sLDA. The heterogeneous technology opportunity is explored by patent analysis. This research contributes to suggesting a hybrid methodology through patent and users' opinion. In addition, it can provide managerial efficiency by suggesting base data onto decision making.

Investigating the use of multiple social networking services: A cross-cultural perspective in the United States and Korea

  • Kang, Hannah;Pang, Saraphine Shiping;Choi, Sejung Marina
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.9 no.8
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    • pp.3258-3275
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    • 2015
  • The rise in recent technology has changed the ways, in which people communicate with one another. Social networking services (SNSs) have become one of the most representative means. General SNSs allow users to create their own unique profiles, search for fellow members, share information, etc., while other SNSs have functions that cater to different needs of users. As a result, users of SNSs have begun to pick and choose different SNSs and concurrently use multiple SNSs in order to fulfill all their needs. This exploratory study examined which SNSs are used together and the characteristics that predict the use of multiple SNSs. In addition, it observed the differences between consumers' usage of multiple SNSs in different cultures. An online survey was administered to SNS users in the United States and Korea. The results of the study showed that the use of multiple SNSs is not yet prevalent in Korea, the country that represented a collectivistic culture. In addition, in the U.S., the highest number of users reported that they were active on at least three SNSs.

A Study on the Information-Seeking Behavior of ST Information Users of the KISTI (KISTI 과학.기술정보 이용자의 정보추구행태 연구)

  • Yoon, Cheong-Ok
    • Journal of Information Management
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    • v.32 no.2
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    • pp.1-25
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    • 2001
  • The purpose of this study Is to analyze and describe the characteristics of the information needs and information seeking behavior of ST information users of the KISTI. Questionnaires were distributed to the ST information users in the academic, industrial, and scientific sectors via mail. The role of the KISTI as the specialized information source and intermediary for other institutional information sources as well as individual users and the need for improving the strategies for customer-based services and collection development were evaluated. Major findings include the need for a more comprehensive effort to collect, preserve, and communicate the ST information resources. the need for much broader collection of journals and conference proceedings to provide the documents "on demand" for users, and the need to improve DDS in general.

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Identifying Information Needs of Public Library Users Based on Circulation Data: Focusing on Public Libraries in Seoul (도서대출 데이터를 이용한 공공도서관 이용자 정보요구 분석: 서울시 공공도서관을 중심으로)

  • Shim, Jiyoung
    • Journal of the Korean Society for information Management
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    • v.38 no.2
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    • pp.173-199
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    • 2021
  • In this study, in order to understand the characteristics of the users' information needs for each public library unit, the user needs were analyzed based on the various attribute information of the books loaned to 11 public libraries in 8 districts in Seoul. As a result, the prominent book use patterns of the libraries were revealed, specifically related to the target user groups, purpose/motivation, interests/preferences, book genre, and subject. In addition, there was a preference for authors, and a difference in the role of the preferred authors in each library was also revealed. The results of this study will help to provide guidelines for the development of differentiated collections and service programs based on user needs.

Semantic Search and Recommendation of e-Catalog Documents through Concept Network (개념 망을 통한 전자 카탈로그의 시맨틱 검색 및 추천)

  • Lee, Jae-Won;Park, Sung-Chan;Lee, Sang-Keun;Park, Jae-Hui;Kim, Han-Joon;Lee, Sang-Goo
    • The Journal of Society for e-Business Studies
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    • v.15 no.3
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    • pp.131-145
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    • 2010
  • Until now, popular paradigms to provide e-catalog documents that are adapted to users' needs are keyword search or collaborative filtering based recommendation. Since users' queries are too short to represent what users want, it is hard to provide the users with e-catalog documents that are adapted to their needs(i.e., queries and preferences). Although various techniques have beenproposed to overcome this problem, they are based on index term matching. A conventional Bayesian belief network-based approach represents the users' needs and e-catalog documents with their corresponding concepts. However, since the concepts are the index terms that are extracted from the e-catalog documents, it is hard to represent relationships between concepts. In our work, we extend the conventional Bayesian belief network based approach to represent users' needs and e-catalog documents with a concept network which is derived from the Web directory. By exploiting the concept network, it is possible to search conceptually relevant e-catalog documents although they do not contain the index terms of queries. Furthermore, by computing the conceptual similarity between users, we can exploit a semantic collaborative filtering technique for recommending e-catalog documents.

Assistive Product Users' Need Analysis on Job Competence of Assistive Product Specialist (복지용구 전문가 직무 역량에 대한 복지용구 이용자 요구도 분석)

  • Cho, Mi-Lim
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.2
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    • pp.137-143
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    • 2018
  • As the elderly population grows, the use of assistive products that facilitate independent living by the elderly is increasing. Assistive product specialists are important to selecting the correct assistive products. Therefore, it is necessary to grasp the needs of assistive product users. This study was conducted to identify the key tasks that should be prioritized through analysis of the needs of assistive product users of assistive product specialist's job competence Questionnaires were administered to 84 assistive product users in person and by mail. The questionnaire was designed to investigate the importance of work and educational needs based on the job of the assistive product specialist. Based on the results, the priorities of five duties and 12 key tasks were derived. The key tasks are highly demanded by assistive product users and must be included in the performance of the job of the assistive product specialist. Based on this study, it is expected that elderly people will gain independence and improve their quality of life in their homes and communities through an individualized approach.