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http://dx.doi.org/10.3743/KOSIM.2021.38.2.173

Identifying Information Needs of Public Library Users Based on Circulation Data: Focusing on Public Libraries in Seoul  

Shim, Jiyoung (연세대학교 대학도서관발전연구소)
Publication Information
Journal of the Korean Society for information Management / v.38, no.2, 2021 , pp. 173-199 More about this Journal
Abstract
In this study, in order to understand the characteristics of the users' information needs for each public library unit, the user needs were analyzed based on the various attribute information of the books loaned to 11 public libraries in 8 districts in Seoul. As a result, the prominent book use patterns of the libraries were revealed, specifically related to the target user groups, purpose/motivation, interests/preferences, book genre, and subject. In addition, there was a preference for authors, and a difference in the role of the preferred authors in each library was also revealed. The results of this study will help to provide guidelines for the development of differentiated collections and service programs based on user needs.
Keywords
public library use; information needs; circulation data; correspondence analysis;
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