• Title/Summary/Keyword: User-oriented Study

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A Study on Total Quality Evaluation Model of Information System Services (정보시스템 서비스의 종합적 품질평가모형에 관한 연구)

  • 이명호;윤재욱;이경근
    • Journal of the Korean Operations Research and Management Science Society
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    • v.24 no.3
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    • pp.13-26
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    • 1999
  • Recently, information technology and information system(IS) are rapidly diffused throughout the world. In the global competitive environment, the success of IS becomes the important one among the critical success factors(CSF) of the firm. For achieving it, the firm must continually involve itself in the quality evaluation and improvement of IS. The quality concept was changed into the customer-oriented quality one. There is no exception to the quality of IS. In the past, IS quality was determined by the IS developer or IS department offering service. Now it is evaluated by the user of IS service, and then the customer-oriented user satisfaction becomes an important issue. The purpose of this study is to develope the total quality evaluation model of IS through TQM approach. First, all success factors of the domestic IS are extracted from the foreign and domestic literatures of IS success factors contained the technical and behavioral aspects. And the extracted factors are classified with evaluation levels for quality evaluation and developed into a total quality evaluation model. Finally the model usefulness is analyzed.

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Study on a post-processing program for flow analysis based on the object-oriented programming concept (객체재향 개념을 반영한 유동해석 후처리 프로그램에 대한 연구)

  • Na J. S.;Kim K. Y.;Kim B. S.
    • Journal of computational fluids engineering
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    • v.9 no.2
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    • pp.1-10
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    • 2004
  • In the present study, a post-processing program is developed for 3D data visualization and analysis. Because the graphical user interface(GUI) of the program is based on Qt-library while all the graphic rendering is performed with OpenGL library, the program runs on not only MS Windows but also UNU and Linux systems without modifying source code. The structure of the program is designed according to the object-oriented programming(OOP) concept so that it has extensibility, reusability, and easiness compared to those by procedural programming. The program is organized as modules by classes, and these classes are made to function through inheritance and cooperation which is an important and valuable concept of object-oriented programming. The major functions realized so far which include mesh plot, contour plot, vector plot, streamline plot, and boundary plot are demonstrated and the relevant algorithms are described.

A Development of Visualization Software for Protective Engineering in Low-Voltage Power Systems (저압계통 보호 엔지니어링을 위한 시각화 소프트웨어 개발)

  • Yun, Sang-Yun;Lee, Nam-Ho;Lee, Wook-Hwa;Lee, Jin;Kim, Jae-Chul
    • The Transactions of the Korean Institute of Electrical Engineers A
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    • v.55 no.7
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    • pp.297-305
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    • 2006
  • This paper summarizes a development of visualization software for protective engineering in low-voltage power systems. The study is concentrated on the following aspects. First, a software engineering method is applied for designing the object-oriented program. The design and implementation of a Graphic User Interface(GUI) and its integration to a power system framework are developed using object-oriented programming(OOP) in Visual C++. Second, we develop the short circuit analysis module that oriented a low-voltage power system. It is possible to calculate a peak, symmetrical RMS, DC component and asymmetrical fault currents for each time. And it is the first software that can calculate the fault current for single branch of three-phase system. The calculation accuracy is compared with commercial software, and the libraries of low-voltage components are served for convenience use. Third, protective engineering functions are equipped. It is possible to automatically select the circuit breaker which based on the user input characteristics and the fault current calculation and examine the protective coordination. Through the case study, we verified that the developed software can be effectively used to examine the protective engineering in low-voltage power systems.

Quality Evaluation on User Interface of Websites : the Cases of Kosef's RICs (웹사이트 사용자 인터페이스의 품질 평가 : KOSEF의 RICs를 사례로 하여)

  • 최정태;이제환;최기석
    • Journal of Korean Library and Information Science Society
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    • v.32 no.4
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    • pp.197-228
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    • 2001
  • The purpose of this study lies in evaluating the quality of Website user interface, with emphasis on the users'perspectives. To the end, we developed an user-oriented evaluation criteria and indicators, and on the basis of these criteria and indicators, conducted a systematic evaluation on the websites of KOSEF's 21 Research Information Centers, which were selected as samples for this study In particular, this study attempted to identify both examples and variables which causes the User group's dissatification on the interface of the sampled websites. Finally suggested are the strategies and methods for improving the quality of user interface in R&D websites.

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The Activity-Oriented Usability Model of Software

  • Koh, Seokha;Koh, You-Jeong
    • Journal of Information Technology Applications and Management
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    • v.25 no.3
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    • pp.17-28
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    • 2018
  • In this paper, an activity-oriented usability model is proposed. The usability model contains two types of characteristics: special-type characteristics of usability and sub-characteristics of usability. Workability, study-ability, and playability are, but do not exhaust, examples of special-type characteristic of usability. They correspond to working, studying, and playing using the software product, respectively. They represent the goal of using and can overlap each other. They are usability too by themselves. Navigate-ability, data-prepare-ability, data-input-ability, response-wait-ability, output-examine-ability, and output-utilize-ability are typical examples of sub-characteristics of usability. They correspond to navigating, preparing data, inputting data, waiting response, examining output, and utilizing the output data, respectively. They are not usability by themselves. They constitute usability together as a group. Assessing is the fundamental and indispensable aspect of quality. Without assessing, the concept of quality has little practical value. Satisfaction, effectiveness, and efficiency are the most typical sub-characteristics of usability in existing quality models, which correspond to the evaluation criteria of usability. In the activity-oriented usability model, however, only the user's satisfaction is included: Satisfaction is regarded as the operational definition of usability in the user's view. As the result, usability can be interpreted as the 'goodness for using, which is evaluated by the user. 'Three fundamental principles regarding software quality models are proposed too in this paper: Principles of Parsimony, Cohesiveness, and Inheritance. Discussions illustrate well that typical existing usability models violate these basic principles. Many authors have tried to define general usability models which can be applied to most kinds of software. The dream of the general and universal usability model, however, may be an illusion. The activity-oriented usability model is expected to serve as a prototype from which specialized usability models can be derived.

Object-oriented Classification and QuickBird Multi-spectral Imagery in Forest Density Mapping

  • Jayakumar, S.;Ramachandran, A.;Lee, Jung-Bin;Heo, Joon
    • Korean Journal of Remote Sensing
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    • v.23 no.3
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    • pp.153-160
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    • 2007
  • Forest cover density studies using high resolution satellite data and object oriented classification are limited in India. This article focuses on the potential use of QuickBird satellite data and object oriented classification in forest density mapping. In this study, the high-resolution satellite data was classified based on NDVI/pixel based and object oriented classification methods and results were compared. The QuickBird satellite data was found to be suitable in forest density mapping. Object oriented classification was superior than the NDVI/pixel based classification. The Object oriented classification method classified all the density classes of forest (dense, open, degraded and bare soil) with higher producer and user accuracies and with more kappa statistics value compared to pixel based method. The overall classification accuracy and Kappa statistics values of the object oriented classification were 83.33% and 0.77 respectively, which were higher than the pixel based classification (68%, 0.56 respectively). According to the Z statistics, the results of these two classifications were significantly different at 95% confidence level.

A Study on Market Segmentations and Shopping Orientations of Home Shopping User: Based on Mixture Model (Mixture model에 의한 홈쇼핑 이용자 시장세분화와 쇼핑성향)

  • Seo, Jeong-Ah;Lee, Jin-Hwa;Hong, Jae-Won
    • Journal of the Korean Society of Clothing and Textiles
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    • v.32 no.7
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    • pp.1023-1033
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    • 2008
  • The purpose of this study was to segment home-shopper market by using the demographic characteristics. This study enables a better unders landing of home-shoppers and improving the strategy of marketing. The specific objects of this study are as follow: First, it was to exam market segmentations by demographic factors using mixture model. Second, it was to exam shopping orientations of fashion merchandise according to segmentation groups. The data was collected from 637 subjects who had used the home shopping more than one time in a year. The data was analysised through frequencies, factor analysis, ANOVA, Duncan's mutiple range tests with SPSS 12.0 and Mixture model. The results of data are as follows: 1. The result of market segmentation as demographic factor using Mixture model was extracted to 4 market segments called 20's/ unmarried stage, 30's/ children bearing & rearing stage, 40's/ families with children's education stage, 50's/ aging stage. 2. Shopping orientations were extracted to 5 factors called a pleasure oriented, convenience oriented, off-line oriented, human oriented, thrift oriented.

A Study on User Switching Intention from Contact Center-oriented to AI Chatbot-Oriented Customer Services (컨택센터 중심에서 인공지능 챗봇 중심 고객 서비스로의 사용자 전환의도에 관한 연구)

  • Ann Seunggyu;Ahn Hyunchul
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.19 no.1
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    • pp.57-76
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    • 2023
  • This study analyzes the factors and effects on the users' intention to switch from contact center-oriented to AI chatbot-oriented customer services by combining Push-Pull-Mooring Model and provides insights for companies considering the adoption of AI chatbots. To test the model, we surveyed users with experience using chatbots at least once across different age groups. Finally, we analyzed 176 cases for the analysis using IBM SPSS Statistics and SmartPLS 4.0. The results of hypotheses testing rejected the hypotheses for variables of inconsistent quality and low availability of push factors and low switching cost of mooring factor while accepting the hypotheses for the tardy response of push factors and all pull factors. Therefore, these findings provide important implications for researchers and practitioners who wish to conduct research or adopt AI chatbots. In conclusion, users do not feel inconvenienced by the contact center-oriented service but also perceive high trust and convenience with AI chatbot-oriented service. However, despite low switching costs, users consider chatbots a complementary tool rather than an alternative. So, companies adopting AI chatbots should consider what features the users expect from AI chatbots and facilitate these features when implementing AI chatbots.

A Study on Applications of Housing Interior Design Elements according to the Sensibility Type (감성유형에 따른 주거 실내디자인요소 적용방안)

  • Park, Ji-Min;Park, En-Sun
    • Journal of the Korean housing association
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    • v.25 no.3
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    • pp.165-179
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    • 2014
  • The purpose of this study was to draw application elements of housing interior design according to user-oriented sensibility types. The sensibility evaluation experiments were conducted to target the general user 118 people using the sensibility evaluation tool for housing interior space. The results of the analysis were as: To produce the 'cozy' space, the colors and materials giving soft and natural feeling should be used. For the 'practical' space, type of ceiling and window that give the visually open feeling, the user-oriented furniture arrangement that allows using the space efficiently. For the 'cheerful' space, the simple and natural effects should be produced by using closed space that stable. For the 'traditional' space, the natural fishing material having rough texture should be used. For the 'unique' space, the space contained the dynamic feeling by the diagonal or vertical line and the graphic expression in the wall. For the 'congenial' emotional space, basic is the symmetric, stable and simple space. On the other hand, for the material, small size, natural texture or typical and soft materials should be used. For the 'sensuous' space, the dynamic and vertical sense of space should be expressed by the type of ceiling. The most important elements for the space of 'gorgeous' sensibility, is the color.

User-oriented Performance Comparison between Hierarchical and Networked Knowledge (계층형 및 네트워크형 지식지도의 사용자 관점 성능 비교)

  • Jang, Kitai;Yoo, Keedong
    • Knowledge Management Research
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    • v.22 no.3
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    • pp.75-89
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    • 2021
  • A knowledge map should be able to support the referential navigation of knowledge inquiries, i.e., cross- and sequential searches and queries on content relevance-based associated knowledge. This study performs a user-oriented test to verify which type of knowledge map, hierarchical or networked, exhibits superior performance in supporting knowledge inquiries required for problem solving. Both the effectiveness identified by the correct answer rate and the efficiency identified by the number of completion time and reference documents have been revealed superior performance in the networked knowledge map. This study's result can underpin the basic steps to develop more user-friendly and reasonable knowledge services.