• Proceedings of the KSR Conference
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• 2005.05a
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• pp.274-280
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• 2005

Future-oriented train design should be able to provide highly refined traffic culture and public transportation service by achieving 'higher value addition, sensitization, and humanization' and then securing safety, convenience, and amenity. Therefore, design of FRT, as a means of environment-friendly public transportation, should have new concepts achieving harmony between design and technology. Consequently, when designing interior of trains for public transportation, it should aim for user-centered strategies. This approach is essentially applied to vehicle design and inducement to new concepts by design aesthetics and their verification become requirements for train Interior design, which should be equipped with sensitivity and functional images. Accordingly, a study on the correlation between constituents in order to implement design is essential to design planning and realization of strategies.

• Journal of the Ergonomics Society of Korea
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• v.31 no.1
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• pp.109-116
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• 2012

Objective: The aim of this study is to present a solution to problems in the services provided by the general hospitals by creating a user-centric environment through analyzing the User Journey Map and the User Context. Background: The rapid growth in aging population and the monopolization of superior medical staffs by the general hospitals increased demand for the general hospitals in Korea. But, often services provided by the general hospitals are provider-centric and low quality. Method: This study examines problems in the services provided by the general hospitals by analyzing the User Journey Map through stakeholder interviews(contextual interviews) and on-site observation. Based on the contextual analysis of the user(i.e. the patient), this study proposes new and improved user-centric services to be provided by the general hospitals. Results: Ten new user-centric services proposed by this study are: (1) "Booklet on Success Story", (2) "FAQs by Doctor", (3) "Designated Nurse", (4) "Patient Interview Record Card", (5) "Close relationship between doctor & patient", (6) "Thank You Notice Board", (7) "Step by Step", (8) "Green Cap", (9) "Patient Kit", (10) "RFID Direction Display System". Conclusion: The service design for the general hospitals proposed by this study is an important case-study on improving the environment of the general hospitals from provider(medical staffs)-centric to user(patents and its family)-centric. Application: This study is expected to be used in various areas to improve existing system(products and/or services) to be more user-centric.

• Journal of Nutrition and Health
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• v.47 no.5
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• pp.374-384
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• 2014

Purpose: Health professionals and policy makers confront the failure of provider-administered, conventional behavioral interventions in the fight against obesity epidemic. The aim of this study was to develop a tailored, cost-effective delivery system for a child obesity prevention and management program through technology convergence using Web-enabled smart cellular phones. Methods: Assessment of service needs and development of a delivery system for the program were based on a comprehensive literature review and expert reviews, and results from in-depth interviews and a need-assessment survey. Results: The user- and site-centered service delivery system using Web-enabled cellular telephones as the hardware platform for obesity prevention and management has been developed. A tailored informational service and intervention will be provided interactively between stakeholders through the platform. The potential legal issues associated with the service design have also been considered. Conclusion: The user-centered convergence design and platform based on principles of Transtheoretical Model and Stages of Change using the Health Promoting School framework could enable effective intervention and promote acceptance in the long-run.

• Journal of the Korea Convergence Society
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• v.8 no.12
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• pp.71-76
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• 2017

It is necessary to develop a service that meets various environmental requirements so that the Internet of things can be applied to the fourth industry in overall. This paper presents a method for extracting IoT devices information to change the current provider centric service provision environment in order to construct a user centered service provision environment for Web services. Also, it provides users to utilize the appropriate web services through taking advantage of IoT devices information. The existing service provision environment is focused on the method of selecting the service using the provider service information, thus, it is considered necessary for a user-oriented service search method to be in need. In this study, the service list is provided to the user by combining provider information and information extracted from IoT Devices. IoT information collection generates information by separating context information such as information between IoT devices and users and event information between devices through identifiers. In this paper, we propose a development of a user centric service environment by presenting users with a necessary service list through the proposed IoT information.

• Journal of Information Technology Services
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• v.7 no.3
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• pp.215-237
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• 2008

As the paradigm of communications changes from technology-centered service provision to human-centric services, the future wireless communication systems is expected to be able to provide user-centric customized and optimized services. In order to cope with such paradigm shift in communications, various research activities on next generation mobile communication systems are being carried by a number of international organization and research centers to take initiative in future ubiquitous wireless communication environment. In this paper we propose a generic research and development framework consisting of four different research and development phases, a vision and strategy establishment phase, a service development phase, a service reference model creation phase and future service foresight phase. In particular, we give prospect of future ubiquitous wireless communication services covering different service areas of future life style based on our research frameworks.

• Journal of Korea Society of Digital Industry and Information Management
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• v.18 no.4
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• pp.77-83
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• 2022

As users' needs for customized services increase, the service provision method is changing from a vertical structural service provision method to a horizontal structural service provision method. This paradigm shift has led to a change from the way existing users find the content they want to find and provide customized needs of users by content providers. With the recent development of smartphones and various AI technologies, demand for providing seamless services such as smartphones is increasing in automobiles. However, it is difficult to provide services in line with changes in this service paradigm because automobile services provide services centered on finished car manufacturers rather than individually providing services tailored to user needs. In this paper, we develop a Node-RED-based dynamic vehicle service simulation tool so that users can use the service they want in cars. The simulation tool developed provides a simulation environment for services authored by the user using NodeRed by writing, registering, and using NodeRed.

• The Journal of The Korea Institute of Intelligent Transport Systems
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• v.22 no.3
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• pp.104-115
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• 2023

User-centered public transportation services such as DRT, Autonomous Transit etc. have been provied but current minimum level of service for public transportation has been evaluated by the operator because there is no data on user's accessibility to use public transportation. This study was performed GRID analysis using altteul transport card data including user's accessibility to use public transportation. The analysis result showed that user's accessibility to use public transportation was different within a same dong area. We proposed improving minimum level of service for public transportation considered by the user. The result of applying the proposed method showed that many area was changed to unsatisfied area for minimum level of service for public transportation

• Science of Emotion and Sensibility
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• v.13 no.1
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• pp.269-278
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• 2010

Today's Virtual Reality(VR) technology has become considerably more affordable and sophisticated with rapidly advancing computer technology. Photo-realistic visual representations along with real-time interactivity are now achievable without special programing knowledge and expensive equipment. The purpose of this paper is to establish how simple, credible user testing methods based on VR simulations can be utilized to improve design decision making towards more sensible design solutions for end-users. Results of a case study demonstrate the value of potential user-testing feedback in a simulated 3D virtual service space, i.e., restaurant interior. User feedback from the VR simulation includes preferences in table location, privacy, and values of seating preferred tables. A new design framework incorporating an empirical testing method for service spaces is presented. The overall design process, the development of the VE, and the user testing method and findings are discussed. This study provides useful guidances for future efforts in the areas where such technology may benefit to understand end-user feedbacks in design process.

• Journal of Digital Convergence
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• v.20 no.2
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• pp.455-462
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• 2022

This study was conducted to find ways to utilize human-centered IT in caring for elderly people who live alone. Through focus group interviews with experts, this study investigated the problems with delivery system, and ethical issues. Problems such as lack of trust, supplier-centered care, and uniform service provision were derived as major problems in the delivery system. These findings indicate that IT should be used as an auxiliary means of face-to-face services and to be controllable and convenient. Issues such as "guaranteeing the right to self-determination," "protecting privacy," "sufficiently guaranteeing the right to know," and "encompassing blind spots" were raised as important ethical issues related to human-centered IT utilization. Based on the research results, this study presented the necessity of designing user-centered information technology and the necessity of developing ethical indicators for the use of human-centered technology.

• Journal of Digital Contents Society
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• v.7 no.4
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• pp.263-269
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• 2006

The trend of the web is moving from portal-centered to user-centered, and RIA(rich internet application) is considered best solution for usability and functionality of the next generation web. But the lack of reference document or technical guide for RIA implementation is a big obstacle for extension of RIA environment to practical business engineer or user. In this paper, I will suggest the implementation conceptand reference site for user-centered environment based on RIA concept. The suggested concept support wire/wireless environment, and use the e-mail that is already used by many company or portal. The contents of this paper will be very helpful to the practical engineer or portal/company that want to use or implement about RIA environment.