• Journal of Information Technology Applications and Management
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• 제24권3호
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• pp.1-21
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• 2017

Business Intelligence (BI) system is a strategic tool that presents an analytical perspective about business and external environments. Even though its strategic value was well known, users often avoid using it or adopt it ceremonially. In fact, over 50 per cent of BI projects worldwide are reported to end in failure. Such an unexpectedly lower success rate has been a key issue in BI studies. In order to enhance a proper use of information systems, MIS field provided a number of theoretical constructs. One example is Goodhue & Thompson's Task-Technology Fit (TTF). In addition, internalization, the degree to which people make their own effort to modify behavior, was recently suggested as another important determinant of use. Though in MIS community both TTF and internalization proved to be a key determinant of system use, there has been not much study aiming to discover antecedents influencing these constructs. In this study we assert that user participation should be highlighted in BI projects. Especially, we emphasize user participation at the phase of feasibility study that is mainly conducted to determine whether a BI system is essentially necessary and practicable. Our research model employs participative feasibility study as a major antecedent for TTF and internalization that consequently will lead to user satisfaction and actual use. This model was empirically tested on 121 BI system users. The result shows that user participation in feasibility study is positively associated with TTF and internalization, each being related to user satisfaction and system use. It implies that, if an organization has BI users get involved in strategic feasibility study phase, the BI system would turn out to fit users' tasks and, furthermore, users would put more efforts spontaneously in order to use it properly.

• International Journal of Internet, Broadcasting and Communication
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• 제9권4호
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• pp.14-18
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• 2017

In this paper, an contemplate the direction for Usable Security in IT security and User Experience. To evaluate how the user interface is convenient to use, we examine the components such as the property, learnable property, memory simplicity, faults and satisfaction level. By considering for the security, we should bring positive effects on the user experience. By emphasizing usability and security at the same time, we should increase the satisfaction level of the user experience and then produce the valuable experience through participation, use and observation. The positive user experience is the important task for the software engineering, business administration and others., and this will result satisfaction of the users, brand trust, and success in the market. On the other hand, for the negative user experience, the users cannot achieve their desired goal and therefore, are unsatisfied due to emotional, rational and economic inconvenience. Due to this, we should try to maintain a certain level of usability and security of the system in IT security and User Experience.

• 제어로봇시스템학회논문지
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• 제14권1호
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• pp.21-26
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• 2008

It was already realized at a current technological level of home network systems that the systems recognizes a user's simple order and carry out the order in the ubiquitous computing environment. However home is not a simple environment consisting into a large number of family members, so various order and situation would be needed accordingly. From now on we need to reach the technological level to infer that how is the user's behavior patterns and what kinds of service is the fittest to user who belong to the ubiquitous computing environment by using the result of the context interpreter. In this regards, active inferred-model needs to be suggested upgrading user's command into one step more higher level than the simple one adapting diversified feature. This study would like to suggest this active model recognizing context, which is user's environmental information applying basic network and inferring Context-based Service that user wants through the recognized result This study proposes a new method that can infer the user's desire in ubiquitous computing environment. First of all, we define a context as user's information of ubiquitous computing environment situation that user belongs to and we classify the context into 4W1H(Where, Who, When, What) formats. We construct Bayesian network and put the factor of context use as Bayesian network nodes. As a result, we can infer the user's behavior pattern and most proper service for user in the intelligent space from the probabilistic result of Bayesian network.

• Journal of Information Science Theory and Practice
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• 제2권3호
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• pp.6-17
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• 2014

The purpose of this study is to examine to what extent the context in which people interact with online information affects people's credibility perceptions. In this study, credibility assessment is defined as perceptions of credibility relying on individuals' expertise and knowledge. Context has been characterized with respect to three aspects: Context as user goals and intentions, context as topicality of information, and context as information activities. The data were collected from two empirical studies. Study 1 was a diary study in which 333 residents in Michigan, U.S.A. submitted 2,471 diary entries to report their trust perceptions associated with ten different user goals and nine different intentions. Study 2 was a lab-based study in which 64 subjects participated in performing four search tasks in two different information activity conditions - information search or content creation. There are three major findings of this study: (1) Score-based trust perceptions provided limited views of people's credibility perceptions because respondents tended to score trust ratings consistently high across various user goals and intentions; (2) The topicality of information mattered more when study subjects assessed the credibility of user generated content (UGC) than with traditional media content (TMC); (3) Subjects of this study exerted more effort into making credibility judgments when they engaged in searching activities than in content creation. These findings indicate that credibility assessment can or should be seen as a process-oriented notion incorporating various information use contexts beyond simple rating-based evaluation. The theoretical contributions for information scientists and practical implications for web designers are also discussed.

• 디자인융복합연구
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• 제14권4호
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• pp.181-192
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• 2015

디자인 요소에서 레이아웃은 전체 정보 구조를 결정하는 중요한 요소로서 정보의 배치, 연결, 구분을 비롯해 사용자의 행동유도 및 정보 인지 등의 구조적 기능을 포함하고 있다. 최근 웹 인터페이스 디자인의 레이아웃은 전통적 Z레이아웃 개념에서 점차 F레이아웃으로 변화되다가 최근에는 Z레이아웃의 변형인 분할레이아웃 형태로 점차 변화되어가고 있다. 그러나 이런 변화 이유에 대한 객관적 근거가 부족하다고 할 수 있다. 따라서 F레이아웃과 Z레이아웃 사이에서 기능적 차이가 사용자 경험에 어떠한 영향을 미치는지에 대한 연구가 필요하다고 할 수 있다. 본 연구에서는 웹사이트의 제품설명 웹페이지를 중심으로 F레이아웃과 Z레이아웃 웹사이트에 대한 사용자 테스트를 진행하여 유형별 레이아웃이 사용자 경험에 미치는 영향을 조사하였다. 실험 결과 F레이아웃보다 Z레이아웃을 기반으로 한 분할 레이아웃에서 사용자가 느끼는 호감도가 큰 것으로 나타났다. 또한 효율성, 접근성, 몰입성 등 Z레이아웃에서 사용자의 호의적인 태도를 형성하는데 더 유리한 것으로 나타났다. 본 연구의 결과는 Z레이아웃을 기반으로 한 분할레이아웃으로 변화되어가는 웹디자인 추세와 일치하는 것으로서 사용자 평가를 통해 효과적인 웹디자인 레이아웃의 객관적인 근거를 제시하였다.

• 한국멀티미디어학회논문지
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• 제19권2호
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• pp.512-519
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• 2016

In this paper, we compared the user experience according to utilize parallax scrolling technique in web site. For this purpose, we divided subjects into two groups. The subjects of Group1 were given to use web site interface with Parallax scrolling and the Group2 were given to use web site interface with non Parallax scrolling. Then, All Subjects answered the questionnaire of user experience. User experience were evaluated by four entries as Novelty, Esthetics, Usage of Satisfaction, Cheerfulness. Consequently. As a result, the web site interface with Parallax scrolling showed significantly higher score of Novelty, Esthetics, Cheerfulness than the web site interface with non-Parallax scrolling. In this study. we proved that using the parallax scrolling technique in web site interface improves the overall user experience, and suggested to apply as a way to advance the attention and persistency on creating a web site.

• 한국문헌정보학회지
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• 제19권
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• pp.151-188
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• 1990

The aims of automation efforts in libraries are the rationalization of interval work and improvement of user services. After a period of exclusive internal computer utilization, later voluntary contact with the computer (e.g., circulation control with self services), patrons of American libraries now have to go to a computer terminal if they want certain information. Online public access catalogs(OPAC) have been used in American libraries since the end of the seventies. But OP AC are accepted by patron only if they have a useful and flexible user interface. This paper briefly describes the use of online catalogs in different type of libraries, categories of user (user, non-user), aspect of catalog use in context with computer experience etc. The disscussion then focuses on the characteristics of the final report of online catalog use study of Council on Library Resources and user problems in searching, as reported in many other catalog use studies.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 2008년도 추계학술대회 및 정기총회
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• pp.415-419
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• 2008

In this study, an empirical research based on survey has been performed to study the influence of user expectation to user satisfaction of commercial and open source DBMSs. According to the survey results, word-of-mouth and past experiences influence significantly to user expectation, and price influences to user expectation only for commercial DBMS users. The results show that the expectancy disconfirmation influences significantly to user satisfaction. Expectation and satisfaction levels of commercial DBMS users are higher significantly than those of open source DBMS users. However, expectancy disconfirmation of open source DBMS users is higher than that of commercial DBMS users.

• 지식경영연구
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• 제9권3호
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• pp.141-158
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• 2008

This study introduces the construct of group efficacy and combines the construct with the Adaptive Structuration Theory(AST) and user satisfaction framework. Job efficacy and IT efficacy identified as the dimensions of group efficacy are hypothesized to influence faithfulness of appropriation and consensus on appropriation. and then the user satisfaction of knowledge management systems(KMS). Data were collected through a survey of respondents who have the experience of using KMS, and analyzed by using structural equations modelling. The major findings of this study are as follows: First, job efficacy was found to have a positive influence on consensus on appropriation and user satisfaction. Second, IT efficacy was found to have a positive effect on faithfulness of appropriation and consensus on appropriation. Third, faithfulness of appropriation was found to have a positive influence on consensus on appropriation and user satisfaction. Implications of these findings are discussed for researchers and practitioners.

• 한국정보시스템학회지:정보시스템연구
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• 제14권2호
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• pp.155-172
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• 2005

Securities companies which faced with severe competition should not only attract new customers but also retain their on-line customers. This study examines the factors affecting loyalty of on-line stock trading customers. The research model based on the previous studies was established and the research hypotheses were generated. The test results based on the data gathered from 87 users of on-line stock trading services show that user satisfaction, learning cost, transaction fees, and reputation influence customer loyalty. User satisfaction, learning cost and reputation are positively related to customer loyalty, whereas transaction fee is negatively related to customer loyalty. The results also support that information quality and system quality are positively related to user satisfaction. The hypothesis that transaction fee is related to user satisfaction is not supported. There is no significant information to say that security risk is related to user satisfaction. It is considered that the study results may help managers to increase customer retention.