• Archives of design research
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• v.20 no.2 s.70
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• pp.5-16
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• 2007

The main objective of our research is analyzing user's emotional changes while using a product, to reveal the influence of usability on human emotions. In this study we have extracted some emotional words that can come up during user interaction with a product and reveal emotional changes through three methods. Finally, we extracted 88 emotional words for measuring user's emotions expressed while using products. And we categorized the 88 words to form 6 groups by using factor analysis. The 6 categories that were extracted as a result of this study were found to be user's representative emotions expressed while using products. It is expected that emotional words and user's representative emotions extracted in this study will be used as subjective evaluation data that is required to measure user's emotional changes while using a product. Also, we proposed the effective methods for measuring user's emotion expressed while using a product in the environment which is natural and accessible for the field of design, by using the emotion mouse and the Eyegaze. An examinee performs several tasks with the emotion mouse through the mobile phone simulator on the computer monitor connected to the Eyegaze. While testing, the emotion mouse senses user's EDA and PPG and transmits the data to the computer. In addition, the Eyegaze can observe the change of pupil size. And a video camera records user's facial expression while testing. After each testing, a subjective evaluation on the emotional changes expressed by the user is performed by the user him/herself using the emotional words extracted from the above study. We aim to evaluate the satisfaction level of usability of the product and compare it with the actual experiment results. Through continuous studies based on these researches, we hope to supply a basic framework for the development of interface with consideration to the user's emotions.

• Journal of the Ergonomics Society of Korea
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• v.31 no.1
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• pp.63-76
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• 2012

Objective: The main objective of this study is to propose a user-centered assessment metric for ubiquitous services. Background: As the ubiquitous era took off, the interactions between ubiquitous services and users have come to take an important position. It is essential to conceptualize a new assessment model that considers human-system interaction capability with a user-centered design perspective. Method: The evaluation model for the interactivity of ubiquitous service was approached from the concept of usability and inter-personality of services. As a validation study, suggested assessment metric was utilized to evaluate the u-Home service. Priority weighting of each assessment metric was derived using the quantification type-I analysis. Results: To evaluate interactivity, this study suggested a quantitative metric for user testing performed after classifying the interactivity characteristics to contextualization; ubiquity; user experience; and service capability. Conclusion: This study suggest the metric for the ubiquitous service that are experienced in real life, and introduced the concept of ubiquitous service interactivity. Application: The suggested evaluation metric can be used to evaluate interactivity level of ubiquitous service and identify the potential problem and usability requirements at the early stage of service development.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.21 no.7
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• pp.1386-1392
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• 2017

With the active usage of digital media, the importance of and the interest in User Interface (UI)/User Experience (UX) have been increasing. This study proposes the development of design evaluation model to utilize the quality analysis model as a basis if there were to be a development of mobile education application. Main factors of the design evaluation model, which is based on User Value analysis, influence users' attitudes and intentions in continuing their uses of a mobile education application. The employment of the design evaluation factors onto the existing agile method's development stage, therefore, would provide an optimal UX environment for the application. This application not only will increase the satisfactions of consumers, but also will have positive impacts on their intentions in continuing their uses of a mobile education application.

• Journal of the Korean Society for information Management
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• v.28 no.4
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• pp.85-97
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• 2011

The purpose of this study was to develop a methodology of user participation evaluation of a scholarly information site in the field of science and technology and to enhance the site by applying a set of testing protocols. Experiments were conducted in a laboratory setting. Data from multiple sources, including eyetracking, search logs and post surveys, were collected and analyzed quantitatively. Based on the results of eyetracking, the contents and images were reorganized after removing unessential elements in the site. The resulting data from the search logs showed that the users were able to finish the tasks more quickly with the revised user interface. The results of the data analysis of post surveys indicated an overall improvement in the revised website compared to the original one.

• Journal of the Ergonomics Society of Korea
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• v.26 no.4
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• pp.49-56
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• 2007

Handles on objects are very important to increase the safety and efficiency of manual handling of people who use them. In this study, four different prototype cartons combined with auxiliary handles were designed to determine the optimal handle position of cartons through the evaluation of user preferences. Twenty male students are participated in the experiment. Likert-5 point summated rating method was applied to evaluate the user preferences for provided handles of the carton among upper, middle, and lower position under the four different sizes and materials handling conditions(carrying positions). The results show that the subjects preferred upper part of the handle on the small cartons regardless of the carrying positions while upper and middle parts of the handle on the big cartons for handling above the waist height were preferred. An optimal handle position depending on the different sizes of carton and the different carrying positions were recommended based on the results of evaluation. It is thus recommended that the cartons provide handles on its relevant position depending on the size and materials handling condition to reduce the musculoskeletal stress and in turn to increase the user satisfaction.

• Journal of the Korean Society for Library and Information Science
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• v.43 no.2
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• pp.329-350
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• 2009

The purpose of this study is to develop the indicators of user satisfaction for Korean public library evaluation. This is an attempt to overcome the inequality of indicators, which mainly consist of inputs and outputs. User satisfaction indicators are constructed through literature reviews and the prepared indicators are tested through a user survey of public libraries. Notably, the test is focused on the applicability of indicators for public libraries with a variety characteristics such as scale and operation organization. Based on the analysis of the results, this study suggests a total of 10 indicators.

• Journal of Information Management
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• v.33 no.2
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• pp.1-17
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• 2002

This paper investigates the user interface design principles and evaluation methods with the corresponding examples. Some of these principles are: 1) focus on the users and their tasks, not the technology; 2) consider function first, presentation later; 3) conform to the users' view of the task; 4) do not complicate the user's task; 5) promote learning; 6) deliver information, not just data; 7) design for responsiveness; and 8) try it out on users, then fix it. In addition, this paper deals with the general human computer interaction issues as the basis for introducing the user interface design principles.

• Journal of the Korean housing association
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• v.10 no.2
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• pp.247-257
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• 1999

This study is aimed to propose the evaluation model of forecasting visual quality of apartment buildings, which would be a useful tool to make the architectural concepts corresponding to user needs. This study was carried out through the four-step experiments as follows. The first step is to take the user's visual evaluation construct. To do this, the 22 adjective phrases were extracted, which were applicable to all apartment buildings. The second step is to analyze the user's visual preference, which is measured by the user's psychological quantity on the apartment buildings by S. D.(Semantic Differential) Method. The third step is to analyzethe five psychological-factors obtained from the Factor Analysis. The perceptual images on the 41 experimental subjects were checked up through evaluating and analyzing the factor scores of each subjects for each psychological-factor. The fourth step is to analyze, the similarity of various characters in a building, which is mirrored on the user's psychological quantity and how buildings are grouped by it.

• Journal of Multimedia Information System
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• v.4 no.4
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• pp.279-284
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• 2017

The visual impact of fonts on lots of documents and design work is significant. Accordingly, the users desire to appropriately use fonts suitable for their intention. However, existing font recommendation programs are difficult to consider what users want. Therefore, we propose a font recommendation system based on user-evaluated font attribute value. The properties of a font are called attributes. In this paper, we propose a font recommendation module that recommends a user 's desired font using the attributes of the font. In addition, we classify each attribute into three types of usage, personality, and shape, suggesting the font that is closest to the desired font, and suggest an optimal font recommendation algorithm. In addition, weights can be set for each use, personality, and shape category to increase the weight of each category, and when a weight is used, a more suitable font can be recommended to the user.

• International conference on construction engineering and project management
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• 2009.05a
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• pp.1453-1462
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• 2009

It is very important for performance of information system that we make an effort to raise user's satisfaction by continuously grasping user's requirement by evaluation of PMIS based on ASP service quality and reflecting this to information system. However, It is lack that developments of suitable evaluation index of PMIS based on ASP service quality. Hereupon, In this study, we propose the evaluation indicators. First, The evaluation area is classified by form the foundation of D & M IS Success Model (2003); system quality, information quality, service quality. Second, The detail evaluation item which include considerations which are gotten through investigation of the construction industry and PMIS based on ASP is grouping by form the foundation SERVQUAL which is a service quality evaluation tool proposed PZB(1988). It is suitable to evaluate PMIS based on ASP service quality in construction industry and able to evaluate various aspects.