• Journal of the Korean Institute of Landscape Architecture
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• v.23 no.2
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• pp.182-194
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• 1995

The major objective of this study was to develop recommendations for improving the design of pergola facilities located in neighborhood parks. The study employed the following methods : Physical measures and questionnaires. Physical treasures were taken of certain environmental attributes such as pergola sizes, structures, materials, etc. Questionnaires were randomly distributed to pergola users on the same day on which physical measures were scheduled. All data were collected in 1994 during the season of pergola use, September 3 to October 9. The major findings are as follows; 1. Of the 508 respondents to the question about use motivations, approximately 32% were a shady place, 18% seating arrangements suitable for conversation, 15% unconsciously, 13% a lack of bench in the park, 9% good view, and 13% other. 2. Regression analysis indicated that the best predictors of pergola user' satisfaction were : harmony with surroundings, accessibility, aesthetics of pergolas and benches, function of benches, and climbing plants. 3. Pergola design needs to be developed because pergola users were less satisfied with their pergola than with the park.

• Quality Improvement in Health Care
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• v.21 no.2
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• pp.28-38
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• 2015

Objectives: The objectives of this research were to develop and evaluate a mobile application for navigation program for cancer patients who might experience some difficulties in obtaining and understanding further schedules, directions due to flooding information at a time and scattered educational materials. Methods: A mobile application was developed an educational mobile app for cancer patients based on a systematic instructional design model called ADDIE (Analysis, Design, Development, Implementation, and Evaluation) model. The developed application was evaluated by 76 users through a questionnaire of satisfaction. Results: A mobile app contains educational contents for cancer patients, based on their satisfaction, demand and knowledge about cancer education and information services. It contains management of symptoms, management of my schedule, and information about chemotherapy, FAQ, symptoms dangerous enough to contact the hospital, personal history about how to overcome cancer, hospital convenience facilities and education schedule of cancer center. A result of the evaluation of user's satisfaction showed 59.4% responding 'Satisfied' and 27.4% 'Very satisfied'. Conclusion: The personalized information and education contents for cancer patients by using the mobile application was given to cancer patient and then educational outcomes became more effective. The development of the application which persons can use regardless of time and place enables health care providers to acquire the foundation of the patients-oriented educational system. Education satisfaction and knowledge level was increased, after using mobile application.

• Journal of the Korean Institute of Landscape Architecture
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• v.43 no.5
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• pp.28-39
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• 2015

The purpose of this study is to analyze users' behavior and facility satisfaction and to suggest the practical solution plans for environmental improvement of trails in Suseong recreation park in Daegu. Therefore, satisfaction factor analysis on trails was carried out based on a field and questionnaire survey in Suseong recreation park. First, from users' behavior, 48% of users visited Suseong recreation park for walking. The greatest response to number of visits was once or twice a week, and average use time per visit was 80.4 minutes. In terms of trails, the greater responses to the number of visits were once(38.1%) or more than 5 times(23.8%), and average use time was 45.4 minutes. According to the results from the analysis of facility satisfaction, management condition, length, slope, and adjacent natural landscape of trails were evaluated at a satisfaction rate higher than 3.4 points. However, water pollution, and number of exits and parking lots were analyzed at a low rate of 2.75 and 2.78 points, respectively. In terms of analyzing determining factors of facility satisfaction for trails, use of facilities, walking convenience, surrounding landscapes, amenities, and noise had a significantly positive effect on satisfaction. In particular, walking convenience was the highest effect factor; its standardized coefficient was 0.533. The findings from this study can contribute to the improvement of the physical environment for trails of Suseong recreation park and provide basic data for plan and maintenance of similar waterside trails.

• Journal of the Korean housing association
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• v.19 no.6
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• pp.1-8
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• 2008

A fitness facility in an apartment complex is not a simple sports facility. It has important roles in improving the residents' physical and mental health, and in forming a sense of community. This study analyzed the number of users in the fitness facility of the apartment complex, which is a significant criterion in determining the dimension. A comparative analysis between the past and the present function and dimension was performed in finding out the optimal solutions. In conclusion, the number of users in the fitness facility is influenced not by the number of households in the complex but by the facility's size and creating a desired environment. The users' favorite sports equipments were figured out to meet those needs. Moreover, comparing the facilities' size, user satisfaction, area per person, an optimal dimension for the facility, and rates of equipments were found out.

• Journal of Korean Society of Rural Planning
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• v.22 no.3
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• pp.49-61
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• 2016

This study examined the effectiveness of and satisfaction of visitors with the Environmental Improvement Project on national parks' trail entry areas. A survey was conducted to improve the proposal framework based on the data. Data for the study were obtained from 6400 respondents who used 28 national park offices at 32 national park trail entry areas. The field research was collected in 3200 surveys, divided between pre- and post-implementation of the Environmental Improvement Project. The study variables consisted of socio-demographics, visitors' perceptions on the environmental improvement of trail entries, effects of the environmental improvement, and visitor satisfaction. Several important results were found. First, the environment of trail entries has a significant impact on the formation of images and user satisfaction of national parks. Second, the influence of the trail entry improvement showed that 71.8% of visitors rated the trail entry as environmentally friendly after the Environmental Improvement Project, compared to 48.5% of visitors rated the trail entry as environmentally friendly before the Environmental Improvement Project. The findings indicated that a top priority of environmental improvement of the trail entries needs to be the installation of convenience facilities such as rest areas, restrooms, and direction boards (pre: 34.5%, post: 32.6%). Third, functionality and the other nine variables were shown to enhance the effect of the environmental improvement of the trail entries at the 1% statistical significance level. Finally, results indicated that the overall satisfaction of the visitors with the park was significantly higher after the environmental improvement (t-value=25.741, p=.000), showing the satisfaction score was higher after the environmental improvement (pre: 3.51, post: 4.12), with a statistically significant difference at the 1 % level. This study helps to understand trail entries, which have influenced the image of the national park and satisfaction. These findings can be utilized to manage and design a national park as a public space.

• KIEAE Journal
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• v.10 no.4
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• pp.39-44
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• 2010

Reading room in the university is one of necessary facilities that university student must use. It is, therefore, very important to make reading room comfortable acoustically not only to minimize the annoyance to the users but also to provide efficiency in studying. Present study aims to investigate the current situation of reading room in terms of acoustics and moreover to find out the relationship between the indoor noise and users' satisfaction through questionnaire survey. As a result, the indoor noise level is quite higher than the 1st grade, 35 dB(A), that the Ministry of land, transport and maritime affairs suggests as certificate regulation for environment friendly building and there were lots of noise sources that can provoke users in studying or concentrating. Questionnaire survey illustrates that the sound when opening and closing door, and airborne sound from outdoor transmitted through window are most annoying, which affected users' dissatisfaction.

• Journal of the Architectural Institute of Korea Planning & Design
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• v.35 no.1
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• pp.73-81
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• 2019

The purpose of this study is to draw safe environmental project factors for enhancing the safety of children in peripheral space around children's park and suggest environmental project measures for peripheral spaces around children's parks, based on the survey of children's park users' consciousness on peripheral spaces. Physical space range for this study was limited to low-rise housing area wihtin the radius of 250m, as peripheral spaces around children's parks in which children's playgrounds were built. In addition, the target areas for examining users' consciousness on peripheral spaces around children's parks were selected according to following criteria. 1)areas with highter portion of children; 2) those with higher portion of single-family houses/multi-housing/tenement houses, which constitute low-rise housing areas; and 3) those with higher safety accident rate of children, which was measured based on criminal and traffic accidents. The finding are as follows: first, users' consciousness on safety accidents that are likely to occur in peripheral spaces around children's parks was examined to show that there is most prominent difference between satisfaction and necessity. This result suggests that users are clearly conscious of the necessity of environmental improvement rather than the satisfaction with the current peripheral environment around children's park.; second, for the difference between satisfaction with and necessity of environmental project factors for access/boundary spaces around children's pakrs, there is most significant difference between the satisfaction with and the necessity of establishment of facilities against illegal parking for clear visibility of community roads, for access spaces, and the separate establishment of bicycle racks around main entry into parks, for boundary spaces. Users' necessity of the establishment of them is judged to be derived from the fact that the safety of children and even adults is threatened, because bicycles invaded into the deep inside of children parks. This study analyzed a correlation between satisfaction and necessity through factor and IPA analysis, and should be initially considenred if the future environmental improvement project would be conducted to promote safe environment in peripheral spaces around children's parks in the future. It will be necessary to provide practical environmental project factors through a field investigation.

• Journal of the Korean Society for information Management
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• v.36 no.1
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• pp.31-52
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• 2019

The purpose of this study is to apply the Servicescape, which is used to measure the spatial services in marketing, to the studies on university libraries, in order to identify the influence of the library spaces and facilities on the satisfaction and continuance intention of the users of university libraries. For this purpose, questionnaires and in-depth interviews were conducted for users in ten private universities located in Seoul. Servicescape factors of the libraries showed that cleanliness, comfort, aesthetics, and convenience had a significant influence. Of these, convenience turned out to have the highest level of influence upon satisfaction, followed by cleanliness, aesthetics, and comfort. Descriptive statistical analysis showed whether there were significant differences in satisfaction and continuance intention based on the differences in the characteristics of the samples. Findings show that it would be necessary to provide spaces that can accommodate the various functions of a university library; seek advancement of the services; and develop the spaces of a library in consideration of cleanliness, comfort, aesthetic, and convenience. This study introduced the concept of Servicescape for the first time in the field of library and information science. This study implies that the results assist a more detailed analysis for the Library as Place dimension of LibQUAL+, and provide a new guideline for practitioners who design library spaces.

• Korean Journal of Environment and Ecology
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• v.24 no.2
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• pp.101-107
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• 2010

This study was carried out to provide basic data for efficient park management by analysing visitors' satisfaction factors and estimated regression model through questionnaire survey method at Taeanhaean National Park in Korea. Performance(satisfaction) variables as 'touting', 'illegal merchant', 'noise', 'indiscreet use' and 'collection of natural plants or animals', and Importance variables as 'littering problem', 'water pollution act', 'careless cooking' and 'exorbitant pay' were relatively high score. It was clarified that the 'souvenir & special product', 'lack of use program' 'lack of public facility', 'lack of information facility', and 'lack of commercial facility' were 'concentrate here' ones by the Importance-Performance analysis. 'Facility management', 'Use management' and 'Resource management' factors were found out by Factor Analysis and the 'Facility management' was the biggest factor accounting for 32.6% of all. In the estimated model by Multiple Regression Analysis, 'lack of employee's guidance or kindness', 'lack of convenience facility', 'noise', 'lack of facilities to stay' and 'charge of user fee, parking fee' were the variables to impact visitors' satisfaction and to need concentrated management. These results were unique characteristics of marine national park and then the different management strategy and policy from mountain national park were necessary.

• Journal of the Korean Institute of Landscape Architecture
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• v.47 no.2
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• pp.49-58
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• 2019

There have been studies on the satisfaction, preference, and post occupancy evaluation of urban parks in order to reflect users' preferences and activities, suggesting directions for future park planning and management. Despite using questionnaires that are proven to be affective to get users' opinions directly, there haven been limitations in understanding the latest changes in park use through questionnaires. This study seeks to address the possibility of utilizing the thirdgeneration SNS data, Instagram and Google, to compare behavior patterns and trends in park activities. Instagram keywords and photos representing user's feelings with a specific park name were collected. We also examined reviews, peak time, and popular time zones regarding selected parks through Google. This study tries to analyze users' behaviors, emerging activities, and satisfaction using SNS data. The findings are as follows. People using park near residential areas tend to enjoy programs being operated in indoor facilities and to like to use picnic places. In an adjacent park of commercial areas, eating in the park and extended areas beyond the park boundaries is found to be one of the popular park activities. Programs using open spaces and indoor facilities were active as well. Han River Park as a detached park type offers a popular venue for excercises and scenery appreciation. We also identified companionship characteristics of different park types from texts and photos, and extracted keywords of feelings and reviews about parks posted in $3^{rd}$ generation SNS. SNS data can provide basis to grasp behavioral patterns and satisfaction factors, and changes of park activities in real time. SNS data also can be used to set future directions in park planning and management in accordance with new technologies and policies.