• 한국조경학회지
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• 제34권2호
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• pp.44-56
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• 2006

The purpose of this study was to analyze user satisfaction for park facilities in Bukhansan National Park and to introduce a new framework of standards for facilities improvement. An initial theoretical model considered possible variables through a case study of user satisfaction for park facilities and eventually 19 variables were chosen. An analysis was conducted of the user's satisfaction based on their expectations before use and the results after use. This expectancy-result disconfirmation was measured for the 19 variables. Statistical methods were applied to determine the reliability of the analysis, the t-test was used to measure disconfirmation between expectations and results, and relationships between the variables were analyzed. The results of the reliability analysis (Cronbach's alpha) were higher than 0.8. Therefore, almost all variables were appropriate for analysis. Statistically significant differences were found between expectations and results for following variables: availability of information facilities and accessibility, convenience of facilities, number of information facilities, appropriateness of information facilities, information offered, safety and convenience. Based on the analysis of the interrelation between variables, it was found that the visitors were more satisfied after their visit than they expected to be. The results of the study suggest which variables make the greatest contributions to facilities maintenance or improvement and which can be adapted to maximize user satisfaction.

• 대한건축학회논문집:구조계
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• 제35권1호
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• pp.37-46
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• 2019

In order to present the enhancement direction for the military administrative facilities, that can satisfy the user demands and achieve cost-effectiveness the goal of public projects, this research analyzes the features of functional spaces using Analytical Hierarchy Process(AHP). Basically, the scope is selected to four facilities commander office, private office, public office, and meeting room, because they have an effect on military administrative facilities. Since the space is established by a combination of their own functions, this research begins with an analysis of functional spaces of military administrative facilities, which is verified through literature review and interview with expert. Thereafter, an AHP survey is conducted to military personnel to analyze the priority of functional spaces and to re-classify the functional spaces of each Military administrative facilities. Resultingly, the difference of functional spaces preference according to ranks and facility type are identified. Even though the same military facilities, it means that user satisfaction is different. Therefore, user satisfaction should be considered for each facility at the construction plan. It can minimize overlapped and unused spaces, which can help ensure cost-effectiveness. Consequently, this research suggested the methodology and the process that can take user satisfaction and can support the enhancement of military facilities standards.

• 한국조경학회지
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• 제20권1호
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• pp.29-38
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• 1992

The primary objective of this study is to investigate factors and variables which have significant effects on user satisfaction with recreational facilities in Children's Grand Park in Pusan City, theregby to establish the developmental way of urban park and open space. To test the causal models of this research, the data were gathered by self-administered questionnaires from 1085 households in Pusan City which were selected by the multi-stage probability sampling method. The analysis of the data primarily consists of two phase : The fist analysis dealt exploratory factor analysis which identified major factors involved in satisfaction with recreational facilities in Children's Grand Park and the second analysis tested the fit of the causal models of this research by employing LISREL methodology. The factor analysis identified that five factors are involved in satisfaction with recreational facilities. The five factors of satisfaction with recreational facilities are convenience and maintanance facilities, learnded recreational facilities, spaces for repose and relaxation, spaces for active recreation failities, and facilities for health and physical facilities. The second phase analysis tested the fit of the causal models for satisfaction with recreational facilities to the data and identified statistically significant causal linkage among overall satisfaction with Children's Grand Park, other endogenous factors and exogenous variables. Overall fits of both causal models were very good. Among endogenous factors, facilities for repose and relaxation, facilities for convenience and maintenance, learnded recreational facilities were identified as having significant effects on overall satisfaction. Exogenous variables which have significant effects on endogenous variables were also identified. These significant relationships indicate important factors and variables that should be considered in planning and development of urban park and open space. On the basis of these significant causal relationships, way for delovepment of urban park and open space were suggested.

• 한국조경학회지
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• 제23권1호
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• pp.39-50
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• 1995

This Study aims at identifying factor and variables which have significant effects on user satisfaction with recreational resources and facilities in Juwang National Park and there-by establishes indicies of planning and / or management of the park. To test the causal models of this research, the data was gathered by self-administered questionnaires from users in Juwang National Park. The analysis of the data was conducted in two phases. The first analysis dealt with exploratory gactor analysis which identified major factors involved in satisfaction with recreational facilities in Juwang National Park. The second analysis tested the fit of causal models of this research to the data using LISREL methodology. The factor analysis identified six significant factors in satisfaction with recreational resources, The six factors are convenient park facilities, natural landacape resources, linear park facilities, mineral springs and Buddhist temples, commercial and sleeping accommodations, rest areas and open space for passive recreational activity. The second phase analysis tested the fit of the causal model for satisfaction with recreation facilities to the data. The phase identified statistically significant causal links among overall satisfaction with the park, and other indigenous factors and exogenous variables. From these causal relationships, implications for future management of Juwang National Park were suggested.

• 한국환경복원기술학회지
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• 제19권1호
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• pp.135-153
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• 2016

This study is aimed at grasping improvement factors of Cheonho Park, Gandaemae Park and Hunlyunwon Park as barrier free friendly parks. For this study, current status of parks, users' state and satisfaction were analyzed in October, 2014 and September, 2015. To detect current status, period of designing, whole size, facility pavement green space area, and main spaces were examined. As for BF status, mediation facilities, leading and guidance facilities, convenient facilities and BF pedestrial passage were analyzed. Also, It examined user behavior and satisfaction by accessibility, convenience and safety items. As a result of status analysis, three parks were designed in 1997~1998. The size of parks were $15,180m^2{\sim}26,697m^2$. As for mediation facilities, the slopes of walking-passage in Cheonho Park and Gandaemae Park were flat. The rate of leading-guidance facilities was 72.7%~93.4%. In the three parks, the effective width of safe pedestrian space within BF pedestrial passages was more than 1.8m. In Cheonho Park and Gandaemae Park, more than 50% of soil and urethane were used as paving materials. Users were the most satisfied with accessibilities in Cheonho Park due to flat-typed walking passages. In convenience, when it comes to using benches and pergolas, it showed significantly different satisfaction in every park. In safety, there were also considerable difference in every park. Overall, it was analysed that the satisfaction with information for safety and facilities was significantly low. Against this backdrop, this study suggests three considerations to recreate parks as barrier free friendly parks. 1) Flat-typed walking passages and enough parking areas near parks should be constructed. 2) Additional rest furniture for convenience should be installed and complemented. 3) Walking oriented-spatial safe facilities for safety should be differently supplemented.

• 한국조경학회지
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• 제32권2호
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• pp.11-24
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• 2004

The purpose of this study is to present data on the human activities responding to the physical environment of ‘Ulsan’s Grand Parks by evaluating user behavior and activity, visiting motivations, and user satisfaction. This study was conducted using multi-methods such as interviews and questionnaires surveys. The main findings of this study can be summarized in six parts as follows: \circled1 Behavior patterns showed that the users visited the park left within 30 minutes and the frequency of visits was 1 or 2 times per week. They spent their time mostly on ‘walking’ and ‘picnicking’. The users visited regardless of the seasons or the day of the week. \circled2 The priorities for improvements were analyzed as follows: the users expressed their demands for ‘shadowing facilities’ like shelters and pergolas because they used these facilities frequently. Also, the users would like an ‘event program’, ‘sign system’ and ‘guide program’. \circled3 Analysis of the the user’s perception of the park showed that they perceive the park as ‘representative source of the landscape and open space in Ulsan and place for making contact with nature. \circled4 In examining the visiting motivations of the users of Ulsan Grand Park, it was revealed that people use the park for ‘time with family and friends’, ‘to escape from city life’, ‘to relieve fatigue. As a result of factor analysis, 4 factors were identified such as ‘physical motive(MF1)’, ‘exploratory motive(MF2)’, ‘social motive(MF3)’ and ‘emotional motive(MF4). \circled5 Park users’ evaluation for park facilities showed that people are satisfied with most of the facilities and especially, they have high level of satisfaction for ‘footpaths’, ‘squares’ and ‘picnicspace’. The evaluation of the park user’s of activity reveals that they are content with nearly all the variables. Especially, they have high level of satisfaction for the variables of ‘convenience for dynamic activities’, ‘making of a beautiful atmosphere, ‘accessibility from the outside’ and, ‘convenience in group activitie. Factor analysis of the park user’s of activity revealed 5 factors such as ‘convenience and interest factor (AF1)’, ‘park maintenance, management and use program(AF2)’, ‘visual beauty(AF3)’, ‘safety and accessibility(AF4)’ and ‘crowding(AF5)’. \circled6 Regression analysis was employed to get the predictor factors of overall satisfaction with a result of 60.0%($R^2$). The variance was explained as ‘quality of the picnic space’, ‘convenience and interest factor while using the park’, ‘park program for maintain and management in the park’, ‘visually beauty while using the park’, ‘safety and accessibility of the parks’, ‘quality of the pond’, ‘crowding’, ‘quality of the square’.

• 한국조경학회지
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• 제30권1호
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• pp.29-43
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• 2002

The purpose of this paper is to examine atmospherical factors affecting user's satisfaction in natural park to answer the research question: what are the effects of atmosphere on user's satisfaction in natural parks(NP). After reviewing the literature, mechanism of NP, and use elements in NP, We constructed the conceptual framework and have formulated the hypothesis of this research. We had obtained data through a questionnaire, which surveyed 508 visitors at 6 of the 73 NP in Korea in 2001, based on stratified sampling method. We have analyzed the data using descriptive statistical methods, the mean difference test, Pearson's correlation analysis, and the multiple linear regression method. We found that 1) the five atmospheric variables, j.e., number of users(NOU), crowding, damage to park resources(DPR), and maintenance of park resources and facilities(MPRF), encounter level(EL) affecting user's satisfaction, have tuned out to be statistically significant at a five percent level. The direction of the relationship between user's satisfaction and MPRF, NOU, EL is the same as that of the dependent variable and the opposite of crowding, and BPR, 2) in bivariate analysis, the positive relationships between user's satisfaction and park resources, MPRF are fairly high and statistically significant. The higher the value of DPR, and crowing, the lower the degree of user's satisfaction, 3) in multivariate analysis, such variables as NOU, crowding, DPR, EL, and MPRF affecting user's satisfaction have been statistically significant at five percent level, and 4) the relative contribution of MPRF, park resources, park facilities, NOU, crowding, DPR, and size of activity space on user's satisfaction have been determined to have respectively 6.00, 4.78, 2.53, 1.83, 1.64, 1.59 and 2.03 times more important than that of EL. Among the atmospheric variables, MPRF is the most important at 1.26 times higher than that of park resources. The research results suggest that the development of devices for the increase in user's satisfaction and user management program based on the knowledge we have found, be recommended in the planning and development process of natural park. The approach adopted by this research is valid and useful for evaluation criteria of NP. It is recommended that more empirical studies by activity types, activity spaces, and seasons on atmospheric elements affecting user's satisfaction be performed in the future.

• 한국실내디자인학회논문집
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• 제18권6호
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• pp.194-201
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• 2009

The purpose of this study is to develop basic data for the efficient space plan of the Department Store focusing on users by survey of preference to methods of plan considering the functional phase, the economical phase and the adaptable phase. The results are as follows : First, we could know that users had the low degree of satisfaction to the adaptable phase of space plan for Supporting Facilities in department stores at the present time. Second, we must have the appropriate space size by using structure, doors and windows for user's satisfaction. This is the method of plan considering the functional phase for Supporting Facilities. And we could think that the methods of using the center flow plan and the arrangement of two or three facing are good for user's satisfaction. Third, it will be efficient plan if we find methods to be cleaned the structure easily and to be changed and repaired the system furniture easily for management. that methods are to be considered the economical phase for Supporting Facilities. Forth, methods of plan considering the adaptable phase are to change the size of space by using the movable type furniture and the form of space by changing structure.

• 한국조경학회지
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• 제33권6호
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• pp.12-21
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• 2006

This study aims to examine what factors park users value in urban natural parte and to find ways to elevate user satisfaction for the creation and usage of an urban natural park To achieve this, the study relied on two methods: the descriptive method of researching publications and related scholastic writings, and the empirical study method including a survey of present condition and interviews with users. 'Breathing fresh air' and 'cleanliness' were the most important items and play facilities, cultural facilities, and landscape facilities were of lower orders of importance. This suggests that the 'sense of nature' is more important than functional facilities in urban natural parte. The importance of urban natural parks and the satisfaction visitors felt in them were measured, with mean results of 5.86 and 3.88, respectively, in terms of living surroundings. The impotance rating is higher than the satisfaction rating. Factor analysis resulted in six factors: benefits sought facilities for use, pleasant use, safety, accessibility, and management. Correlation and regression analysis showed only one positively correlated factor: benefits sought, suggesting that people recognize the importance of urban natural Parte through the benefits they gain in them and the satisfaction they find in urban parte depends on utilizing facilities. Therefore, in urban natural parks, people will find greater satisfaction through pursuit of the benefits they are seeking; improvements to park facilities should address the benefits that park users are seeking.

• 한국경영과학회지
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• 제35권2호
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• pp.37-51
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• 2010

Understanding the antecedents of high public usage of national R&D facilities is a critical issue for both academics and facility managers. Previous researchrelated to general service management has identified service quality and user satisfaction as important antecedents of reuse and recommendation intention. The current paper reports findings from a survey which looked into the impact of service quality dimensions and user satisfaction on reuse and recommendation intention in the field of R&D facility public usage. Findings indicate that service quality appears to be linked to user satisfaction, and user satisfaction to be linked to reuse and recommendation intention. Findings also indicate that user satisfaction played as a mediator on the relationship between service quality and reuse/recommendation intentions in R&D facility public usage domain.