• Title/Summary/Keyword: User Oriented Service

Search Result 315, Processing Time 0.026 seconds

User's Satisfaction Analysis on the User-Oriented Public Transit Service in Busan (이용자 맞춤형 대중교통서비스의 이용자 만족도 분석 : 부산시 사례를 중심으로)

  • Park, Han-Young;Kim, Gyeong-Seok
    • The Journal of The Korea Institute of Intelligent Transport Systems
    • /
    • v.11 no.1
    • /
    • pp.28-41
    • /
    • 2012
  • The User-Oriented Public Transit Service provide public transit service through media devices, such as mobile, BIT and In-vehicle display devices, which considered user's individual characteristics and specific preference anytime and anywhere. The objective of this study is to develop and improve the services in the three media devices. This study applied user-satisfaction analysis in evaluating the service in Busan, analyze factor affecting the level of service user's satisfaction, and draw remedies based on the analysis results. The user's satisfaction average values in each media are 3.29 mobile, 3.62 BIT, and 4.05 In-vehicle display devices. Overall satisfaction average value 3.54 on the service showed a positive reaction from the survey participants. The important factor affected on general satisfaction of the User-Oriented Public Transit Service is "In-vehicle display devices" scored .632 (standardized coefficient) by categorical regression analysis. But users prefer to further improve the service environment rather than to add service information because they are already contented with the information they are getting. Furthermore, this study suggested ways of improving the User-Oriented Public Transit Service based on the satisfaction analysis results from the user's perspective.

Developing End-User Oriented Quality Dimensions for BcN Service (사용자 중심의 광대역통합망 서비스 품질척도 연구)

  • Eun, Hyun-Ji;Kim, Seong-Cheol
    • Korean Management Science Review
    • /
    • v.23 no.3
    • /
    • pp.119-132
    • /
    • 2006
  • Since the guaranteed service quality(QoS) is spotlighted as a strategic competitive tool to Broadband Convergence Network(BcN) service providers, many scholars have dealt with QoS issues in the BcN environment. However, just a few researchers focus on end-users and most are lean toward service providers or technology itself. In this paper, therefore, we investigated how end-users could measure service quality in the BcN environment, and moreover, proposed the end-user oriented measurement guideline for BcN QoS. Through literature review and two surveys, four QoS dimensions and nineteen measurement items were derived from end-user's perspective. proposed QoS dimension and items would be utilized as meaningful tools for future BcN service.

Implementation of Wireless Network simulator considering a User's Call Characteristics (사용자 통화 특성을 고려한 무선 네트워크 시뮬레이터 구현)

  • Yoon, Young Hyun
    • Journal of Korea Society of Digital Industry and Information Management
    • /
    • v.5 no.3
    • /
    • pp.107-115
    • /
    • 2009
  • Traditionally, simulation method is used to test and evaluate the performance of communication protocol or functional elements for mobile communication service. In this paper, wireless network simulator is implemented using the C++ object-oriented programming language. This simulator can simulate wireless data services, like as ad-hoc networks, by considering the user's mobility. In this paper, the simulator includes network traffic model to reflect wireless data service and traffic source model to represent a user's mobility similar to real service environment and traffic characteristics can be reflected on the simulation, and also more accurate simulation results can be got through that. In addition, by using object-oriented techniques, new service feature or environment can be easily added or changed so that the developed mobile communication simulator can reflect the real service environment all the time. This simulator can be used in adjusting the characteristics of wireless data hosts following the mobility of the user, and also can be used in building new wireless ad-hoc network routing protocols.

A Study on User-Oriented Library Management (이용자지향적 도서관경영에 관한 연구)

  • Chung, Hi-Sun
    • Journal of the Korean BIBLIA Society for library and Information Science
    • /
    • v.22 no.1
    • /
    • pp.193-210
    • /
    • 2011
  • In this era all successful organizations, whether profit or nonprofit, accept marketing concept as management philosophy and try to maximize consumer satisfaction in order to achieve their own goals. Libraries are no exception. A consumer decision process model is borrowed to explain how library service users act through five stages. Armed with information about library users, library management can be more user-oriented and bring higher user satisfaction. Some measures for effective library management are suggested.

A Study on Quality Broker to Users Web Service Selection Based on Non-Functional Attributes

  • Sim, Sung-Ho;Song, Young-Jae
    • International Journal of Contents
    • /
    • v.5 no.3
    • /
    • pp.8-13
    • /
    • 2009
  • The recent Web service field emerges as the fastest growing IT paradigm as a result of the increasing interest in SOA (Services-Oriented Architecture) and the expansion of B2B market. With an increasing number of Web service that provide similar features, it becomes more important to provide the most appropriate service for the user's request. A service user in general requires the quality information of Web service when selecting a service among a number of similar Web services. Yet, finding a service through UDDI (Universal Description, Discovery and Integration) does not consider the non-functional aspects of users because it is only based on the functional aspects. That is, the quality, non-functional aspect will be an important factor for the mutual success of the user and provider. Using 3 factors in the Qos factors of the existing studies: the execution cost, reliability, and the quality level, the QoS of Web service is saved and the factors for the QoS are recorded in order to consider non-functional factors when selecting a Web service in this study. The Quality Broker determines the rank and shows the desired result of the service for users. The Quality Broker suggested in this thesis can be used to select a Web Service that considers the user-oriented and non-functional factors.

User-Oriented Multimedia Service in the Ubiquitous Home Environment (유비쿼터스 흠 환경에서의 사용자 중심 멀티미디어 서비스)

  • Park Jong-Hyuk;Lee Sang-Jin;Koh Byoung-Soo;Lee Sang-Won
    • Journal of Korea Multimedia Society
    • /
    • v.8 no.11
    • /
    • pp.1531-1542
    • /
    • 2005
  • In multimedia service of Ubiquitous Home Environment(UHE), the requirements such as intelligent service that is executed automatically without direct order of user and fitted service compatible for each user and comfortable of user, interoperability of multimedia contents between incompatible devices will increase. Multimedia protection and management, authentication and authority administration methods that are suitable for above demands are also required. In this paper, we suggest authentication method suited for UHE and propose user oriented multimedia service(UHMS: Ubiquitous Home Multimedia Service) that provides the interoperability of multimedia between incompatible devices, conducts intelligently the context information (preference information, device information etc.) using sensor module and home server, provides and secure services.

  • PDF

The Structure of the User's Problem and It's Implication for User-Oriented Information Service - A Case Study in an Academic Research Environment - (이용자 문제의 구조와 이의 이용자 문제 지향적 정보검색에 대한 적용 - 대학원에서의 학술 연구과제를 대상으로 한 사례연구 -)

  • Park Hongseok
    • Journal of the Korean Society for Library and Information Science
    • /
    • v.28
    • /
    • pp.247-266
    • /
    • 1995
  • The purpose of information retrieval is to help users solve their problems. To fulfill the purpose the user's problem needs to be focused on. The purpose of this study is to identify components and the structure of the user's problem in an academic research environment. From this study it was found that the scientific problem dealt within an academic environment is complicate and the problem is composed of 8 topical and 4 non-topical components. And they could be organized into a stucture. This study has three implications for user-oriented information retrieval. (1) The components and the structure of the problem need to be the framework for the effective information retrieval process and for the evaluation of information retrieval. (2) The research methodology used in this study can be applied to other information service situations and this will result in greater practical implication of a study for more effective information retrieval. And (3) for more effective user-oriented information retrieval, the user needs to be observed and studied in the actual' situation. This study showed that the complicate problem of the actual user can be studied in a systematic way and this resulted in important implications for information retrieval.

  • PDF

Simulation Model for User-Perceived Service Availability (사용자 인지 서비스 가용도의 시뮬레이션 모델)

  • Ham, Young-Marn;Lee, Kang-Won
    • Journal of the Korea Society for Simulation
    • /
    • v.21 no.2
    • /
    • pp.103-112
    • /
    • 2012
  • Traditional system-oriented measures are no longer adequate to describe the availability perceived by the user. In this paper we investigate the service availability model and the user behavior graph. And we propose the simulation model, which determines the sevice availability considering user model, system model and service model at the same time. Through the example, we show how to construct the UBG of user model, system model and service model. And we investigate the effect of the parameters of system model and UBG on the service availability.

K-way Super Node Approach for Guaranteeing User's Global QoS (사용자 전역 QoS를 보장하기 위한 K-way 수퍼 노드 접근법)

  • Kang, Nam-Oh;Park, Sa-Joon
    • Journal of Internet Computing and Services
    • /
    • v.8 no.5
    • /
    • pp.109-116
    • /
    • 2007
  • Nowadays, with the proliferation of Web services, developer and user can implement a complex application by composing registered Web services. In this trend, the quality of service of a composite Web service is of crucial importance for today's Service Oriented Computing (SOC) environment. But the global optimization of a composite Web service satisfying given QoS is classified to NP-hard problem. To solve this problem, we propose K-way Super node approach and show the effect of it from experimental results.

  • PDF

A Study on Dynamic Role-based Service Allocation for Service Oriented Architecture System (서비스 지향 아키텍처 시스템을 위한 동적 역할 기반 서비스 할당에 관한 연구)

  • Park, Yong B.;Kwon, Ye Jin
    • Journal of the Semiconductor & Display Technology
    • /
    • v.17 no.1
    • /
    • pp.12-20
    • /
    • 2018
  • Recently, web-based service software has been used as to combine various information or to share information according to the needs of users and the convergence of specialized fields and individual dependent systems. According to the necessity of the user, the proper service environment and the selective service environment according to the purpose and the needs of the user have been studied in a variety of specialized and combined professional research fields and industries. Software based on cloud systems and web services is being used as a tool for appropriate group and user groups and roles. A service system combined dynamically needs a module to manage a user through internal logic and grant a service access authentication. Therefore, it has been considered various approaches that a user who accesses the system is given a service access authority for a certain period of time. Also, when the deadline is over, the authority that you are given to access system will go through the process of expire the right. In this paper, we define the roles of users who access web services, manage user rights according to each role, and provide appropriate service resources to users according to their rights and session information. We analyzed the procedure of constructing the algorithm for the service according to the procedure of each user accessing the web service, granting the service resource and constructing a new role.