• Title/Summary/Keyword: User Centric Design

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Bringing Human Computer Interaction in Computer Science Classrooms : Case Study on Teaching User-Centric Design to Computer Science Students (컴퓨터 사이언스 강의실 HCI 도입 : 컴퓨터 사이언스 학생에게 사용자 중심 설계 교육에 관한 사례 연구)

  • Jeong, Young-Joo;Jeong, Goo-Cheol
    • The Journal of Korean Institute for Practical Engineering Education
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    • v.2 no.1
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    • pp.164-173
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    • 2010
  • In recent decades, focuses on usability and emphases on user-centric design have become more prevalent in the field of software design. However, it is not always easy for engineers and computer scientists to think in the users' shoes. Human-computer interaction (HCI) is a field of study that focuses on creating technologies easier and more intuitive for the users. This paper is based on teaching HCI skills to undergraduate computer science students in a software application design course. Specifically, this paper employs: first, the HCI skills taught to the students; second, the tendencies and challenges of the students in creating user-centric applications; and lastly, suggestions based on our findings to promote HCI in developing user-friendly software. While more firm conclusions shall be reserved for more formal empirical studies, the findings in this paper still offer implications and suggestions for promoting user-centric approach for software designers and developers in the technology industry.

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A Study of Service Design for the General Hospital through analyzing the User Journey Map and the User Context

  • Kim, Jong-Hyun;Yi, Won-Je
    • Journal of the Ergonomics Society of Korea
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    • v.31 no.1
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    • pp.109-116
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    • 2012
  • Objective: The aim of this study is to present a solution to problems in the services provided by the general hospitals by creating a user-centric environment through analyzing the User Journey Map and the User Context. Background: The rapid growth in aging population and the monopolization of superior medical staffs by the general hospitals increased demand for the general hospitals in Korea. But, often services provided by the general hospitals are provider-centric and low quality. Method: This study examines problems in the services provided by the general hospitals by analyzing the User Journey Map through stakeholder interviews(contextual interviews) and on-site observation. Based on the contextual analysis of the user(i.e. the patient), this study proposes new and improved user-centric services to be provided by the general hospitals. Results: Ten new user-centric services proposed by this study are: (1) "Booklet on Success Story", (2) "FAQs by Doctor", (3) "Designated Nurse", (4) "Patient Interview Record Card", (5) "Close relationship between doctor & patient", (6) "Thank You Notice Board", (7) "Step by Step", (8) "Green Cap", (9) "Patient Kit", (10) "RFID Direction Display System". Conclusion: The service design for the general hospitals proposed by this study is an important case-study on improving the environment of the general hospitals from provider(medical staffs)-centric to user(patents and its family)-centric. Application: This study is expected to be used in various areas to improve existing system(products and/or services) to be more user-centric.

Consideration at the idea to utilize educational cm1mts under digital convergence environment (디지털 컨버전스 환경에서 교육용 콘텐츠 활용방안에 관한 고찰)

  • Oh, Moon Seok;Kim, Moon Seok
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.7 no.4
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    • pp.101-110
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    • 2011
  • The change of digital convergence service environment converted the subject of design into user -centric one instead of developer-centric one, and changed the existing design environment focused on product development into the new user -centric design environment. Accordingly, GUI considering user's usability come to take big shares in those contents being used for multimedia equipments. However, as the present educational contents provide complex interface due to its design produced based on the existing e-learning system, they have many problems in that they don't consider user's usability. Thus this paper aimed to analyze actual examples through GUI elements of educational contents being used for multimedia equipments and attempt to suggest some directions for development. additionally, consider the various characteristics of digital convergence environment and educational contents, and try to set up strategic directions possible to utilize user'-centric interface elements more usefully and properly at the time to produce designs.

A User-Centric Response Time Analyzer for Improving User Experience of Android Applications (스마트폰 응용 프로그램의 사용자 경험 향상을 위한 사용자 중심 반응 시간 분석 도구)

  • Song, Wook;Sung, Nosub;Kim, Jihong
    • KIISE Transactions on Computing Practices
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    • v.21 no.5
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    • pp.379-386
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    • 2015
  • We propose a novel user-perceived performance optimization framework for the Android platform that takes advantage of the user-centric response time analysis. To this end, we propose a new definition of response time, which we call the user-centric response time, as a metric for the quality of user-perceived performance of the smartphone application. In this paper, we describe the design and implementation of an on-line user-centric response time analyzer for Android-based smartphones, which provides smartphone application developers with valuable insight for user-perceived performance optimization. We implemented the user-centric response time analyzer on the Android platform, version 4.0.4 (ICS) running on a Galaxy Nexus smartphone. From our experimental results, the proposed user-centric response time analyzer accurately estimates user-centric response times with an accuracy of 92.0% compared to manually measured times with less than 1% performance penalty. In order to evaluate the efficiency of the proposed framework, we were able to reduce the user-centric response time of the target application by up to 16.4% based on the evaluation results by the proposed framework.

AIM: Design and Implementation of Agent-based Intelligent Middleware for Ubiquitous HCI Environments (AIM: 유비쿼터스 HCI 환경을 위한 에이전트 기반 지능형 미들웨어 설계 및 구현)

  • Jang, Hyun-Su;Kim, Youn-Woo;Choi, Jung-Hwan;Kang, Dong-Hyun;Song, Chang-Hwan;Eom, Young-Ik
    • The KIPS Transactions:PartA
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    • v.16A no.1
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    • pp.43-54
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    • 2009
  • With the emergence of ubiquitous computing era, it has become increasingly important for a middleware which takes full advantage of HCI factors to support user-centric services. Many kinds of studies on HCI-friendly middleware for supporting user-centric services have been performed. However, previous studies have problems in supporting HCI factors, which are needed for user-centric services. In this paper, we present an agent-based intelligent middleware, which is called AIM, that provides user-centric services in ubiquitous HCI environments. We describe the middleware requirements for user-centric services by analyzing various HCI-friendly middleware and design AIM middleware which effectively supports various HCI factors such as context information management, pattern inference of user's behavior, and dynamic agent generation, etc. We introduce service scenarios based on the user's modalities in smart spaces. Finally, prototype implementation is illustrated as a manifestation of the benefits of the introduced infrastructure.

UML based User-Centric Design for Evaluating of Risk Order (위험 순위 산정을 위한 UML 기반 사용자 중심 설계)

  • Woo, Chan-Il;Lee, Seung-Dae
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.2
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    • pp.841-846
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    • 2011
  • Presently, the level of service(LOS) of the domestic roads are evaluated by using average speed of passing by vehicles. However, this method has been designed by considering the degree of congestion on the road only, without considering the reality of traffic safety. Therefore, for the LOS to serve as an index evaluating proper road design and operation, it should be able to deal with wider coverage than known factors which directly affects road users. Therefore the study wants to explore the concept of user cost, as a factor that covers traffic safety and flow, for evaluating roads. Also, the study wants to develop UML based user-centric design, not a one-time development method, for evaluating risk order of roads.

Design of Markov Decision Process Based Dialogue Manager (마르코프 의사결정 과정에 기반한 대화 관리자 설계)

  • Choi, Joon-Ki;Eun, Ji-Hyun;Chang, Du-Seong;Kim, Hyun-Jeong;Koo, Myong-Wan
    • Proceedings of the KSPS conference
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    • 2006.11a
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    • pp.14-18
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    • 2006
  • The role of dialogue manager is to select proper actions based on observed environment and inferred user intention. This paper presents stochastic model for dialogue manager based on Markov decision process. To build a mixed initiative dialogue manager, we used accumulated user utterance, previous act of dialogue manager, and domain dependent knowledge as the input to the MDP. We also used dialogue corpus to train the automatically optimized policy of MDP with reinforcement learning algorithm. The states which have unique and intuitive actions were removed from the design of MDP by using the domain knowledge. The design of dialogue manager included the usage of natural language understanding and response generator to build short message based remote control of home networked appliances.

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Threshold based User-centric Clustering for Cell-free MIMO Network (셀프리 다중안테나 네트워크를 위한 임계값 기반 사용자 중심 클러스터링)

  • Ryu, Jong Yeol;Lee, Woongsup;Ban, Tae-Won
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.26 no.1
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    • pp.114-121
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    • 2022
  • In this paper, we consider a user centric clustering in order to guarantee the performance of the users in cell free multiple-input multiple-output (MIMO) network. In the user centric clustering scheme, by using large scale fading coefficients of the connected access points (APs), each user decides own cluster with the APs having the higher the large scale fading coefficients than threshold value compared to the highest large scale fading coefficient. In the determined user centric clusters, the APs design the beamformers and power allocations in the distributed manner and the APs cooperatively transmit data to users by using beamformers and power allocations. In the simulation results, we verify the performance of user centric clustering in terms of the spectral efficiency and we also find the optimal threshold value in the given configuration.

Design of Query Processing System to Retrieve Information from Social Network using NLP

  • Virmani, Charu;Juneja, Dimple;Pillai, Anuradha
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.12 no.3
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    • pp.1168-1188
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    • 2018
  • Social Network Aggregators are used to maintain and manage manifold accounts over multiple online social networks. Displaying the Activity feed for each social network on a common dashboard has been the status quo of social aggregators for long, however retrieving the desired data from various social networks is a major concern. A user inputs the query desiring the specific outcome from the social networks. Since the intention of the query is solely known by user, therefore the output of the query may not be as per user's expectation unless the system considers 'user-centric' factors. Moreover, the quality of solution depends on these user-centric factors, the user inclination and the nature of the network as well. Thus, there is a need for a system that understands the user's intent serving structured objects. Further, choosing the best execution and optimal ranking functions is also a high priority concern. The current work finds motivation from the above requirements and thus proposes the design of a query processing system to retrieve information from social network that extracts user's intent from various social networks. For further improvements in the research the machine learning techniques are incorporated such as Latent Dirichlet Algorithm (LDA) and Ranking Algorithm to improve the query results and fetch the information using data mining techniques.The proposed framework uniquely contributes a user-centric query retrieval model based on natural language and it is worth mentioning that the proposed framework is efficient when compared on temporal metrics. The proposed Query Processing System to Retrieve Information from Social Network (QPSSN) will increase the discoverability of the user, helps the businesses to collaboratively execute promotions, determine new networks and people. It is an innovative approach to investigate the new aspects of social network. The proposed model offers a significant breakthrough scoring up to precision and recall respectively.

Design and Implementation of User Location-based N-Screen Service System (사용자 위치 인식 기반 맞춤형 N-Screen Service 시스템 설계 및 구현)

  • Kim, Jung Jae;Ryu, Min Woo;Cha, Si Ho;Cho, Kuk Hyun
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.10 no.1
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    • pp.139-146
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    • 2014
  • Through numerous mobile device technology advances, various multimedia contents is moving towards mobile devices from existing personal computer (PC). These paradigm has emerged taking into account these idea, the so-called N-Screen, N-Screen is user-centric service to provide running and sharing on everywhere via advanced smart system in C-P-N-T (Content, Platform, Network, Terminal). Therefore we must provide securing of various contents, openended platform, and user-centric service for efficient N-Screen service. For These characteristic of N-Screen, this paper propose design and implementation of user location-based N-Screen service system. The proposed system realize user location through user's smart phone and offer automatic streaming service to user. And also, we provide web service-based extended N-Screen service. Thus, user can access various device, such as laptop, tablet, and mobile device.