• Title/Summary/Keyword: Use of Smartphone

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A Study on the Effects of Customers' Smartphone Use on their Waiting Experience and Service Quality Evaluation (스마트폰 사용이 고객의 대기경험 및 서비스 품질 평가에 미치는 영향에 대한 연구)

  • Jeong, Jun Hyeong;Lee, Jong-Oh;Lee, Sunro
    • Journal of Information Technology Applications and Management
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    • v.21 no.4
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    • pp.15-33
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    • 2014
  • Recently, the service providers are making various attempts to provide smartphone applications for waiting information in order for customers to perceive waiting time short. This research, therefore, investigates the impact of smartphone use on the waiting experience and provide service organizations with effective measures for managing customers' waiting. As a result of this study, utilization of smartphone during the waiting period shows the positive impact on perceived waiting time, acceptability, and emotional response. Among these, the largest impact appears on the acceptability of waiting that has the largest impact on the perceived service quality. In addition, results reveal that smartphone users shows more positive waiting experience than non-users who read newspapers or magazines, watch TV, or do nothing.

Development and Evaluation of Smartphone Detox Program for University Students

  • Buctot, Danilo B.;Kim, Nami;Park, Kyung Eun
    • International Journal of Contents
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    • v.14 no.4
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    • pp.1-9
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    • 2018
  • This study evaluates the effectiveness of smartphone detox program for smartphone addiction among university students. To reduce the rate of smartphone addiction and its negative effects on physical, mental and social wellness, a six-session program was applied to sixteen participants who voluntarily completed the entire program and responded to pre-post survey. Smartphone Addiction Proneness Scale (SAPS) was used for smartphone addiction assessment with Mental Health Scale, Positive Psychological Capital Scale for mental wellness and Self-Management Scale for physical and social wellness. Results received after the program indicated that, smartphone addiction and mental health scores decreased significantly while the average scores of self-management and positive psychological capital increased respectively. Furthermore, the rate of high-risk group decreased, and the participants, affirmed in their self-evaluation report that excessive use of smartphone negatively affects their body, mind and interpersonal relationship. Thus, smartphone detox program is effective in reducing smartphone addiction and improving the students' wellness.

Standardization of Time of Smartphone Use in Adolescents : Using Data from Korea Youth Risk Behavior Web-based Survey of 2017 (청소년의 스마트폰 사용시간 표준화 연구 : 2017년 청소년건강행태온라인조사 원시자료를 이용하여)

  • Moon, Jong-Hoon;Jeon, Min-Jae;Kim, Jin-Uk
    • Journal of Korea Entertainment Industry Association
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    • v.14 no.5
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    • pp.277-287
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    • 2020
  • The purpose of this study was to investigate the standardization of daily average smartphone use time among adolescents. The data were analyzed using the data from Korea youth risk behavior web-based survey of 2017, and the total number of students analyzed was 54,603. Frequency analysis, independent t test, Pearson correlation analysis, and one-way ANOVA were used for statistical analysis. As a result, the correlation coefficient between smartphone use time, age, and grade was very low (r =.025~.039). There was no significant difference in the usage of smartphone between middle and high school students(p>.05). Time of smartphone use was significantly higher in middle school students as the grade increased(p<.05). In high school students, second-year students had significantly more smartphone usage than first and third grade students(p<.05). The researchers described 54603 adolescents' average(minute) daily smartphone usage about sex(male, female), period of use(weekday, weekend), school(middle school, high school), and grade(first, second, third) as a 7th quartile. We suggest that the standard value of smartphone use time can be used as a basis for the physical and mental health management in adolescents. It is necessary to present a standard value that can prove the future overuse of smartphone.

A Design and Implementation of a Smartphone App Providing the SCAMPER Method (SCAMPER 기법을 제공하는 스마트폰 앱의 설계 및 구현)

  • Lee, Hye-Joo;Jung, Eui-Hyun
    • The Journal of Korean Association of Computer Education
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    • v.14 no.5
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    • pp.29-37
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    • 2011
  • This paper reports on a design and implementation of a Smartphone App providing the SCAMPER method. The SCAMPER method is an efficient method of creativity, which is a way of encouraging uniqueness, promoting change in things, and evoking or triggering new or varied possibilities. The Smartphone users analyzed the effectiveness and shortcomings of the Smartphone App. The results showed that the developed Smartphone App is effective in terms of the value, use, content, and component. The Smartphone App is also efficient to use anywhere, anytime and to express, share, actively communicate with others through the App. In addition, several improvements of the App were suggested for Smartphone users to develope and enhance their creativity by adopting the SCAMPER method.

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A qualitative study on women's daily lives and smartphone use -focusing on interviews with Chinese women in their twenties (여성의 일상생활과 스마트폰 이용에 관한 질적 연구 -20대 중국여성에 대한 심층인터뷰를 중심으로)

  • Zhang, Loushuangshuang;Na, Misu
    • Journal of Digital Convergence
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    • v.15 no.10
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    • pp.467-483
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    • 2017
  • The purpose of this study was to explore the role and meaning of smartphone in the context of daily life. This research focuses on the woman in twenties living in Hangzhou, China. As a result of research, smartphones affected the various parts of female users' daily lives such as consumption habits, ways of spending their times and ways of information gathering and communication. Nevertheless gender gap in smartphone use was much smaller than before in the quantitative aspect, women's use of smartphone in qualitative aspect such as the way of use and choice of contents showed previous gender role and gender value in society. Also, the results of the research, based on the case of China which emerges as a new IT powerhouse, have a significant implication for smartphone use in Korea.

The Relationship between Smartphone Use, School Violence Attitudes, Bullying Situation of Adolescents in Era of Convergence (융복합시대 청소년의 스마트폰 사용과 학교폭력 태도, 학교폭력 역할유형 간의 관계)

  • Park, Mi-Gyeong;Kim, Jinju;Kang, Gyun-Young
    • Journal of the Korea Convergence Society
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    • v.9 no.2
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    • pp.111-118
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    • 2018
  • This study was to explore the relationship between the smartphone use, school violence attitudes, bullying situation of adolescents in era of convergence. The participants were 341 middle school students from two school in G city. smartphone use, school violence attitudes, bullying situation and general characteristics of adolescents were measured. The data were collected from July 2 to 25, 2014. The collected data were analyzed through t-test, ANOVA, Pearson's correlation coefficients and multiple regression analysis. The result showed smartphone use was positively correlated with school violence attitudes(r=.269, p<.000) and Bullies(r=.251, p<.000). The finding indicate that smatrphone use has an influence on school violence. Intervening approach to prevent and reduce bullying according to each types were required. Based on the research results, this study suggests policy implications for middle school students' smartphone use and school violence attitudes, bullying situation.

Effects of Mental Model and Intrinsic Motivation on Behavioral Intention of Smartphone Application Users

  • Jung, Wonjin;Yim, Hyung Rok
    • ETRI Journal
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    • v.38 no.3
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    • pp.589-598
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    • 2016
  • An application that has a simple user interface not only motivates a user to continue using the application, but also enables the user to develop their mental model for the application - the like of which is a product of their interaction with the application. In the information systems literature, little empirical research has been undertaken on the effects of the mental model and motivation on smartphone users' behavioral beliefs. Therefore, the aim of this study is to suggest a research model that can examine the following: 1) the effects that the mental model has not only on smartphone users' behavioral beliefs (that is, perceived usefulness and ease of use of an application) but also on their behavioral intention to use an application and 2) the effects that smartphone users' intrinsic motivation has on their behavioral beliefs through an expansion of the mental model. A survey is conducted, and structural equation modeling is then used to analyze the survey data. The results, through consideration of variables such as intrinsic motivation, perceived usefulness, perceived ease of use, and user satisfaction, indicate that the mental model has an indirect effect on a user's intention to use an application.

The Convergence Effect of the Willingness to use Smartphone Application on Therapeutic Lifestyle Change among People with Mental Illness (스마트폰 앱 활용의지가 정신질환자의 생활습관 개선에 미치는 융합적 효과)

  • Lee, Kyunghee;Han, Mihwa
    • Journal of the Korea Convergence Society
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    • v.9 no.7
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    • pp.325-335
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    • 2018
  • We aimed to construct and test a structural equation model to analyze the convergence effect of utilizing smartphone technology for Therapeutic Lifestyle Change(TLC) among people with mental illness. A survey using a structured self-questionnaire was conducted from 549 male and 357 female subjects. The data was analyzed by SPSS 23.0 and AMOS 21.0. The model fit for the modified hypothetical model was shown: Q(${\chi}^2/df$)=3.241, AGFI=0.968, CFI=0.970, RMSEA=0.050(95% CI=0.035, 0.065), SRMR=0.048. In modified model from hypothetical model, the opinions about smartphone use affect the willingness to use smartphone applications. And the willingness to use smartphone applications affect dietary and living habits. The result of this study suggests that a convergent study using various delivery systems such as smartphone technology is necessary to implement TLC, which can facilitate the prevention of the metabolic syndrome among people with schizophrenia.

The Convergence Influence of excessive smartphone use on attention deficit, learning environment, and academic procrastination in health college students (보건계열 대학생의 스마트폰 과다사용이 주의력결핍, 학습환경, 학업지연행동에 미치는 융합적 영향)

  • Im, In-Chul;Jang, Kyeung-Ae
    • Journal of the Korea Convergence Society
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    • v.8 no.12
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    • pp.129-137
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    • 2017
  • The purpose of the study is to investigate the convergence influence of excessive smartphone use on attention deficit, learning environment, and academic procrastination in health college students. A self-reported questionnaire was completed by 255 college students in Busan drom March 6 to June 12, 2017. The degree of smartphone overuse, lack of attention, learning environment, and academic procrastination according to smartphone use characteristics showed significant effects on the time spent on smartphones per day, awareness of smartphone addiction, and personal use of smartphones during class time (p<0.001). It was shown that smartphone overuse was positively correlated with attention deficit (r=0.870, p<0.01), learning environment (r=0.812, p<0.01), academic procrastination (r=0.772, p<0.01), and attention deficit showed a positive relationship with learning environment (r=0.918, p<0.01) and academic procrastination (r=0.798, p<0.01) Learning environment was positively correlated with academic procrastination (r=0.777, p<0.01). The influence factors of smartphone overuse were attention deficit (p<0.001), followed by academic delay behavior (p<0.01). It is necessary to establish a healthy learning environment through prevention and proper use of smartphone.

A Research on the Analysis of Inhibiting Factors In Using Smartphones and the Measure of Promoting the Use of Smartphones (스마트폰 이용 저해요인 분석과 이용활성화 방안 연구)

  • Lee, Sang-Min;Han, Moon-Seung;Park, Jung-Sun
    • Journal of the Korea Safety Management & Science
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    • v.13 no.4
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    • pp.237-245
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    • 2011
  • The number of smartphone users in Korea is reaching around 20 million. We perform a research on the actual conditions, complaints and the types of losses, damages or injuries from smartphone users in Korea. Apart form that, we conduct an investigation on the current problems in promoting the use of smartphones. We would like to suggest some points for promoting global uses of smartphones through the analysis of and the comparison with the abroad cases, which precursed the wide-spread of smartphones in Korea.