• Title/Summary/Keyword: University Museum

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Service Quality Recognition and Satisfaction of Art Museum Visitors: The Case of Gwangju Museum of Art (미술관 관람객의 서비스품질 인식과 만족도 분석 : 광주시립미술관을 중심으로)

  • Byun, Gil-Hyun;Lee, Hae-Jin;Kang, Shin-Kyum
    • Review of Culture and Economy
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    • v.17 no.2
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    • pp.137-159
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    • 2014
  • The items currently used in museum service evaluations fail to offer satisfactory suggestions that could aid in the improvement of museum services. This study aims to identify and develop items that take into consideration the unique nature of art museum services. This study also identifies factors that determine visitor satisfaction and decisions to revisit with the end of offering methods to improve art museum service. The research conducted was based on an on-site survey of visitors of the Gwangju Art Museum. 223 questionnaires were collected, 211 of which were used in the data analysis. Factor analysis was applied to identify service factors to be considered at art museums. Regression analysis was then applied to estimate the influence of each factor in visitor satisfaction and revisit intention. This study first identifies five service quality factors of art museums: display method, employers, content, facilities, and supplemental programs. Results of the regression analysis showed that content is the most important factor in raising customer satisfaction and revisit intention. Supplemental programs were also significant in raising young and family customer satisfaction. The results also showed that various supplemental services such as education and experiential programs were necessary. Service facilities were also statistically significant factors in customer satisfaction and revisit intention. This study contributes in identifying five factors that could better measure art museum service quality. It also suggests a method to improve museum service quality based on the results of empirical investigations. This information could be of great help to art museum operators and other researchers.

A Study on Construction of Digital Museum Archiving Regarding Dance Costume (무용공연작품 의상을 위한 디지털 뮤지엄 아카이빙 구축)

  • Jeong, Yu-Jin;Yoo, Ji-Young;Baek, Hyun-Soon
    • Journal of Korea Entertainment Industry Association
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    • v.13 no.1
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    • pp.81-88
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    • 2019
  • This article aims to identify the characters and theme shown in dance costume and utilize them from an educational perspective by constructing digital museum archiving, which can be systematically collected, classified and stored from dance costume. It deals with definition of digital museum archiving as theoretical background and examples of how to create digital museum archiving as research content. The role that archiving plays in digital museum and effectiveness have been demonstrated. Archive is a term used to indicate extensive material and its storage and referred to as an integrative model of display in the computer-generated space. When it comes to producing dance costume as a form of digital museum, the museum is to be made in the computer-generated area of dance costume. The museum shows each division of major, medium and minor classification. The major classification divides genre of dance performance into Korean dance, modern dance and ballet. The middle involves choreographers, costume designers. The minor categorization includes newspaper, interviews, performance pictures, and programs. Digital museum has the value of space utilization, creation, culture, utilization of multiple educational programs, offering of digital museum content, two-way communication, and program development of the new display form.

A study on behavioral patterns and satisfaction of visitors depending on the characteristic of exhibition in science museum (과학관 전시체험관에 대한 관람자 행동유형 및 만족도에 대한 연구)

  • Park, Hye-Jung;Lee, Seok-Hee
    • Journal of the Korean Society of Earth Science Education
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    • v.6 no.3
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    • pp.185-195
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    • 2013
  • This study has been analyzed various exhibition in Ulsan Museum of Science which was opened in March 2011 and found out the connections between elementary school science and its curriculum. In addition, this study has pointed out how visitors' behavioral patterns change depending on the characteristics of exhibition. The Study has also examined the visitors' satisfaction on the educational effectiveness, facilities and environment of the museum and aimed to seek ways to revitalize and improve the general conditions of exhibition rooms which is essential for Ulsan Museum of Science. The results of analysis on the form exhibition showed that 31.7% were in a passive form and the other 68.2% were in active form which was 43 out of 63 exhibition. After analyzing the visitors behavioral patterns, the majority of exhibition with higher attraction power and holding power were active-type exhibition and especially the experience-type exhibition takes the large portion. Based on the survey, we found out that both students and teachers represent high expectations of pleasure through active experience. They showed high satisfaction rates on the number of exhibition, guide facilities, inside temperature and accessibility of Ulsan Museum of Science.

Analysis of the Relation between Exhibitions in Busan National Science Museum and 2015 Revised Curriculum - Focusing on the Key Competencies and the 3rd-6th Grades - (국립부산과학관 전시물과 2015 개정 교육과정과의 연계성 분석 - 핵심역량과 3~6학년을 중심으로 -)

  • Jeong, Hae-Lyun;Shin, Dong-hoon
    • Journal of Korean Elementary Science Education
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    • v.37 no.4
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    • pp.352-362
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    • 2018
  • With the advent of the 4th industrial revolution, the educational innovation focusing on the key competencies is occurring in the whole world. In September 2015, the Ministry of Education suggested six key competencies such as self-management competency, knowledge/information processing competency, creative thinking competency, aesthetic sensibility competency, communication competency, and community competency for the 2015 revised national curriculum. Also, this era requires for diverse lessons like subject integrated/converged lesson and intramural/extramural education. Thus, the objective of this study is to research/analyze exhibitions of Busan National Science Museum as extramural educational institute and to relate between the 2015 revised curriculum and exhibitions of science museum. First, the exhibitions of permanent exhibition hall in Busan National Science Museum were researched/analyzed. It analyzed the current status, display type, and explained contents of exhibitions. Second, it analyzed the relations between contents of the exhibition and key competencies in the 2015 revised curriculum. Third, the 2015 revised curriculum for the 3rd and 6th grade related to the selected exhibition contents was analyzed. The analysis on the exhibition contents performed by this study would be helpful for follow-up researches connected to exhibitions of Busan National Science Museum.

The Classification System and its Code on Archives of the Government-general Museum of Joseon in the National Museum of Korea (조선총독부박물관 문서의 분류 체계에 대한 시론)

  • Oh, Youngchan
    • MISULJARYO - National Museum of Korea Art Journal
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    • v.96
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    • pp.181-208
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    • 2019
  • This paper presents a new classification and code system on the Archives of the Government-general Museum of Joseon in the National Museum of Korea. Three points were noted that since the Museum belonged to the Government-general of Joseon, the classification system of the Archives should be established to comply with the Archives system of the Government-general of Joseon; based on the concept of the functional provenance, it is necessary to establish a classification system in accordance with the organization structure of the Government-general Museum of Joseon; a systematic and simple classification codes should be given based on the classification system to improve the convenience of searching and using the official document. The classification system and its code are proposed in the order of major function, medium function, small function, and detailed function. The major function of the Archives is 'A-Educational affairs', medium function 'Museum.' The small function may be divided into General affairs (01), Temple (02), Scenic Spot and Natural Monument (03), Historical Site (04), and Museum (05). The detailed function and detailed sub-functions are categorized by the various work assignments in each work units. I hope that this new classification system will make a contribution to organizing and utilizing the Archives of the Government-general Museum of Joseon in the National Museum of Korea.

A Study on the Use Experience of Museum Interpretation System (박물관 해설 시스템의 사용체험에 관한 연구)

  • Zhao, Zihan
    • Journal of Communication Design
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    • v.65
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    • pp.530-538
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    • 2018
  • Recently, museums are attracting the attention of visitors and society. However, research on museum interpretation conducted at domestic and foreign is relatively limited. The plan design of the museum commentary system was mainly based on the perspective of the experts, and most of them do not reflect the desire of the visitors. This study focused on visitors' experience of using museum Interpretation system. Through analyzing the effect of the Interpretation system of the museum that the visitor feels, we examined whether the Interpretation system of the museum meets the cultural needs of the visitors and identified the problems and deficiencies in the system. After that, the problems were rearranged and suggested the main elements of the commentary system of the museum finally, so as to help improve the museum commentary system and the educational function.In the first part of the study, the four major explanatory methods existing in the museum were confirmed. After that, we conducted in - depth interviews on four types of commentary methods and collected existing problems and deficiencies. The results of the type analysis were grouped into 14 types and the questionnaire was used to conduct a general survey on 14 problems. In this study, the user 's discomfort and problems were identified in the museum Interpretation system, and based on this, five key elements necessary for the museum Interpretation system were derived. Among them, inhalation is the weakest element in the museum commentary system, and future research will be conducted on how to apply each factor. I hope that you will be a reference material when you carry out research on the optimization of the Interpretation system of the museum and the improvement of the Interpretation experience.

Performance study on the whole vibration process of a museum induced by metro

  • Yang, Weiguo;Wang, Meng;Shi, Jianquan;Ge, Jiaqi;Zhang, Nan;Ma, Botao
    • Structural Engineering and Mechanics
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    • v.55 no.2
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    • pp.413-434
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    • 2015
  • The vibrations caused by metro operation propagate through surrounding soil, further induce secondary vibrations of the nearby underground structures and adjacent buildings. In order to investigate the effects of vibrations caused by metro on use performance of buildings, vibration experiment of Chengdu museum was carried out firstly. Then, the coupling tunnel-soil-structure finite element model was established with software ANSYS detailedly, providing a useful tool for investigating the vibration performances of structures. Furthermore, the dynamic responses and vibration predictions of museum building were obtained respectively by the whole process time-domain analysis and frequency-domain analysis, which were compared with the vibration reference values of museum. Quantitative analyses of the museum building performance were carried out, and the possible tendency and changing laws of vibration level with floors were proposed. Finally, the related vibration isolation measures were compared and discussed. The tests and analysis results show that: The vertical vibration responses almost increased with the increasing of building floors, while weak floors existed for the curve of horizontal vibration; The vertical vibrations were larger than the horizontal vibrations, indicating the vibration performances of building caused by metro were characterized with vertical vibrations; The frequencies of the museum corresponding to the peak vibration levels were around 6~17Hz; The damping effect of structure with 33m-span cantilever on vertical vibration was obvious, however, the damping effect of structure with foundation vibration isolators was not obvious.

An Exploration of Various Evaluation Methods to Improve Usability of Museum Mobile Device

  • Ahn, Mi-Lee;Cha, Hyun-Jin;Hwang, Yun-Ja;Kim, Hee-Jin
    • Journal of the Ergonomics Society of Korea
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    • v.30 no.6
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    • pp.765-773
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    • 2011
  • Objective: This study aims towards exploring a model of the HCI evaluation methods to improve the usability of mobile device, based on a case of a Mobile PDA system in a Museum context. Background: Mobile PDA systems in a Museum context is widely utilized for the educational purposes, but it is criticized for low usability that the device only play a role in textbooks on legs without any interactive educational activities. Therefore, the usability improvements on the mobile PDA system should be considered. Method 1: This model was developed with a combination of the expert review and the user testing, and with a combination of the qualitative and quantitative studies. In more details, first of all, a qualitative study was conducted as a combination of three different methods: 1) expert review with heuristics, 2) interviews with persons working in a museum, and 3) contextual enquiry. Results 1: The experts review provided with critical usability issues, and the semi-constructive interview helped to understand the background of the mobile device. Lastly, the contextual enquiry showed user experience problems and directions of improving the device from user's perspective. Method 2: Based on the results of the qualitative study, a questionnaire was designed. Results 2: The analysis of the quantitative study was conducted to generalize the problems, and prioritize the direction of improving the device within the limitation of the cost and time in a museum. Conclusion: This study has implications in developing an example of a HCI evaluation model to improve the user experience of the mobile device as well as finding problems and directions of how to improve the mobile PDA systems in the museum. Application: In fact, most of the studies related to the evaluation of the mobile device have been conducted in a laboratory context due to the cost and time. This paper, however, attempted to apply to various HCI research techniques from different constituents in real context.

An Analysis of Organizational System and Management on Small Sized Local Science Museum during the COVID-19 Situation (코로나19 시기에 지방 소규모 과학관의 조직 및 운영 현황 분석)

  • Shin Han;Han-Ho Jeong;Hyoungbum Kim;Yonggi-Kim
    • Journal of the Korean Society of Earth Science Education
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    • v.16 no.1
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    • pp.133-142
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    • 2023
  • This study conducted qualitative research using Geochang Wolseong Space Creative Science Museum as a case study to investigate the organizational and operational status of small local science museums during the COVID-19 pandemic, as a basic study for the dissemination of scientific culture and public understanding of science. To analyze the situation of the science museum, an evaluation framework was developed, and information obtained through various communication channels and in-depth interviews with information commissioners of the museum were used for the study. As of 2020, when COVID-19 was at its peak, this science museum showed a clear decline in sales and visitor numbers compared to the previous year. Despite this situation, the museum was found to be using crisis management methods such as introducing unface-to-face programs, managing exhibits, and using various promotional media. However, the shortage of professional personnel, excessive workload of employees, and absence of differentiation from other science museums remain as challenges to be addressed in the future for sustainable earth science.