• Journal of the Korean Society for Library and Information Science
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• v.41 no.2
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• pp.181-202
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• 2007

Academic libraries are at a turning point. Historically academic libraries were the natural destination for students, faculty, and researchers seeking information. These users came to the library by default. Academic libraries served as the repository for published information as well as the intermediary for acquiring material from the outside world. In this study, suggested are directions of academic library websites construction and current techniques related library 2.0 that could be applied digital information system of academic libraries. And discussed the recent status, problems and future directions of scholarly information service through websites supporting lecture and research prefect activities for faculties in Korean university libraries.

• International Journal of Knowledge Content Development & Technology
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• v.10 no.4
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• pp.7-27
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• 2020

With accommodation of a population of many young people and families due to Hangang River New Town Housing Project and development of railway station spheres, a need is increasing to improve the quality of public libraries service for Gimpo citizens and to establish more libraries. This study thus analyzed the book lending data of Gimpo City libraries, and the city's libraries-related social media big data in an effort to forecast the users, and thus to propose four library service improvement measures. First, in terms of book gathering and book development policy plans, a proposal was made to expand good books for children and youth, and to expand general original-language books related to learning of English, and English books for children. Second, in terms of the establishment of additional libraries or specialization strategy, a proposal was made to establish exclusive children's libraries or English libraries, and to establish library specialization strategy with a focus on children and English themes. Third, in terms of library culture programs, a proposal was made to provide library culture programs in relation to children education and to expand weekend library culture programs. Fourth, in terms of library facilities, considering the convenience of parking facilities, a proposal was made to establish libraries near apartment complexes.

• Journal of Information Management
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• v.38 no.2
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• pp.105-126
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• 2007

This study investigates the influences of the perceptions on the dimensions of the library service quality (library staff, supports for the service, library materials and information resources, and facilities and equipments) of academic library users on the customer satisfaction, importance of the services, and the loyalty (reuse intentions). Based on the questionnaires surveyed from 403 undergraduate students of the K University, it analyzed the data using SPSS 12.0. All four dimensions of the service quality influenced statistically on the customer satisfaction. The dimension of the support for the service, importance of the service, and customer satisfaction influenced statistically on the loyalty.

• Journal of Korean Library and Information Science Society
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• v.40 no.3
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• pp.337-365
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• 2009

The purpose of this study is to evaluate service quality of university library using structural equation modeling. The case study was selected from the library of a local university. The result of the study shows that the factors that effected a lot on service quality of university library are information control, a location of library and a degree of service influence. In conclusion of the results, university libraries should put an effort on strengthening the service quality.

• Journal of Korean Library and Information Science Society
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• v.35 no.1
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• pp.257-281
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• 2004

To promote the efficiency of university library information service, the analysis of information-seeking behavior of information service users must be pre-examined. Under such assumption, this study made a survey of the information-seeking behavior of university faculty and students of five National Universities and the Universities of Education. This research found out the difference of behavior among main users when they sought the information, which was supplied by university libraries, and gave suggestion and advice for the improvement of the university library information service.

• Journal of Korean Library and Information Science Society
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• v.50 no.3
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• pp.261-291
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• 2019

In the rapidly changing information environment, users' information needs are diversified, and the necessity for libraries to provide customized curation services away from traditional services is increasing. Although the Second University Library Promotion Plan (2019~2023) mentions user-centered customized services, it is difficult to implement customized curation services in the current university library situation. Therefore, this study examined the theory and case of gamification applied to various fields inside and outside the library to apply gamification to the library, suggested MDA+ and found the junction with library curation service, and built gamification-based curation service prototype for job roadmap in university library. Finally, implications were drawn through verification of field experts.

• Journal of Korean Library and Information Science Society
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• v.32 no.3
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• pp.353-395
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• 2001

Academic libraries presently are confronting the issues of organizational viability and relevance. Academic libraries are not the sole owners of the information gateway. The purpose of this study is modeling of university library's information service for effective implication of its role in order to ensure organizational viability and relevance in internet environment. New information service model of university library needs to be design according to four Principles. Firstly, building of web based library petals. Secondly, provision of web front-end with hybrid functions. Thirdly, provision of information literacy program Fourthly, extension resource sharing.

• Journal of Information Science Theory and Practice
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• v.9 no.2
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• pp.33-46
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• 2021

The purpose of this paper is to analyze the case of 'drive-thru' services newly introduced and tried in libraries in Korea under the influence of COVID-19, and to develop and propose a service model so that this service can be continuously applied to all libraries in the future. Therefore, the method of study was selected and analyzed by selecting one of the representative libraries that provide related services in Seoul Special City, Incheon Metropolitan City, and Anyang City of Gyeonggi Province. In addition, a focus group interview was conducted with twelve people in charge to find a way to apply the drive-thru service to the library. As a result, the library's drive-thru service is a way to fulfill the library's original purpose of providing information materials while minimizing faceto-face contact with users. It was concluded that it is a suitable method for a library of complex buildings, where there is a lack of parking space. In addition, it was deduced that it may be one of the ways to use the library efficiently for office workers who are unable to use library services during the opening hours. Therefore, if the drive-thru service is implemented according to the developed model, it is expected to increase the library visit rate and data utilization rate.

• Journal of the Korean Society for Library and Information Science
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• v.44 no.1
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• pp.157-180
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• 2010

This research aims to analyze the recent status and problems of scholarly information service supporting lectures and research project activities for faculties in Korean university libraries, and to explore the current issues of same fields in U.S. advanced university libraries. Notably, this research suggested considerations for a new model of scholarly information service which is based on web 2.0(/library 2.0) supporting lectures and research project activities for faculties appropriate to Korea university libraries.

• International Journal of Knowledge Content Development & Technology
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• v.12 no.2
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• pp.57-75
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• 2022

Currently, it is not easy for most domestic public libraries to collect and provide reliable health information services on their own. Health information is distributed or professional, making it inconvenient for users to use. Based on the implications derived from the case study, the Library Health Information Integration Service Model was proposed as a specialized information service. The model consists of a composition shared by librarians, health and medical experts, and users, focusing on library websites that provide integrated health information integration services, and has the following features. First, it provides health and medical information on a specialized subject. Second, it provides integrated health and medical information services provided in various ways. Third, librarians and health and medical experts work together to provide information services. Fourth, users can freely use health information integration services online and offline. The model presented in this study means that libraries can play a leading role in health information integration services to increase the utilization rate of public libraries and further contribute to librarians serving as experts in health information services.