• 지식경영연구
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• 제20권4호
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• pp.99-118
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• 2019

Online financial counseling services are increasingly expanding with the rise of artificial intelligence-based chatbots. It is very important to examine the effects of emoticons noted as alternatives for communicating emotions in online communication between consumers and companies. In this paper, we examine how the use of emoticons affects the consumer's response and investigate the moderating roles of type of counseling agents (human vs. chatbot) and the consumer's subjective financial knowledge. The results show that the use of emoticon in the conversation brings a positive effect on the consumer's intention to use of online chat counseling service. When participants had relatively low subjective financial knowledge, they had higher intention to use online chat counseling services with emoticons only when the agent type was chatbot. When the type of counseling agent was human, this positive effect of the emoticon did not occur. On the other hand, when participants had relatively high subjective financial knowledge, they had higher intention to use online chat counseling service with emoticons only when the agent type was human. This study contributes to providing practical implications to build online chat counseling service using chatbot in the financial industry by studying users' intention depending on the type of agents and the level of their subjective knowledge.

• 아동학회지
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• 제30권5호
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• pp.195-208
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• 2009

This research was a comparative study of children's mothers in counseling and mothers in non-counseling (comparison) groups to examine differences between groups in emotional expressiveness, ambivalence over emotional expressiveness, type of communication and parenting behavior, Subjects were 91 mothers having counseling and 133 mothers in the non-counseling group. Data were analyzed by independent samples t-test. Results showed that mothers in the non-counseling group reported more positive emotional expressiveness than the counseling group. Mothers in the counseling group reported more ambivalence over emotional expressiveness, more negative communications and more negative parenting behavior than the comparison group.

• 한국콘텐츠학회논문지
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• 제22권4호
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• pp.558-569
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• 2022

본 연구는 세 명의 연구자가 참여한 상담 유형에 따른 특성에 대한 체계적인 분석을 위해, 가장 많은 사례수의 상담 유형은 무엇인지에 관한 연구이다. 유급/휴학 학생들의 주된 상담 유형을 파악하고, 입학유형별 상담 유형의 특성을 분석하였다. 2018, 2019년 진행된 총 185개의 상담 사례에 대하여 기술통계 분석과 함께 7가지 상담 유형별(정서 및 성격, 학업동기, 학습방법/전략, 가족관계, 동료/이성과의 관계, 진로 및 전공 선택, 자기성장 동기 등) 분석을 통해 학생들의 특성(입학유형, 학년, 성별, 학적변동(유급, 휴학 경험))에 따른 학생 특성별 상담 요구를 확인하였다. '학습방법과 전략'과 '정서 및 성격', '자기 성장 동기'의 순으로 상담이 가장 많은 것으로 확인되었고, 특히 1, 2학년 학생들의 상담 비율이 높은 것을 확인할 수 있었다. 유급/휴학을 경험한 학생들은 '정서 및 성격', '학습방법/전략'의 상담이 대부분이었다. 본 연구를 통해 1, 2학년 학생 대상의 학업 관련 프로그램이 필요하며, 학생 상담 유형별 특성을 고려하여 학교 차원의 상담 시스템 개선 및 구축의 필요성을 확인하였다. 또한, 학적변동 학생들에게 그룹 멘토링 제도 등의 제도적 차원의 지원이 필요성을 제안하였다.

• 대한지역사회영양학회지
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• 제25권3호
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• pp.214-225
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• 2020

Objectives: This study examined the effects of nutrition counseling by the nutrition care process (NCP) on diet therapy practice and glycemic control in patients with type 2 diabetes mellitus. Methods: The survey was conducted on 49 patients whose hemoglobin A1c (HbA1c) level ranged from 6.5% to below 10% among patients aged 30~60s with type 2 diabetes mellitus. Nutrition counseling by the NCP process was carried out twice: first nutrition counseling and follow up counseling. The questionnaires were composed of 54 questions in five fields (general characteristics, health-related behaviors, diet therapy-related items, dietary life, diet therapy-related knowledge, diet therapy-related barriers). Nutrition intervention in nutrition counseling was performed based on the individualized diagnosis of NCP. Results: All the subjects practiced self-monitoring of their blood glucose levels, regular exercise, and diet therapy after NCP-based nutrition counseling. Diet therapy-related knowledge and practice by the subjects were improved after nutrition counseling. While the intake of boiled white rice decreased, the intake of boiled brown rice and barley rice in the subjects increased significantly. After nutrition counseling, the weight and HbA1c of the subjects decreased. Conclusions: These results suggest that personalized nutrition counseling by NCP process is effective for diet therapy compliance and glycemic control of type 2 diabetic patients.

• 한국콘텐츠학회논문지
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• 제21권11호
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• pp.307-319
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• 2021

본 연구에서는 기업상담 대상자를 상담 선택요인으로 유형을 구분하고 하위유형에 따라 인구통계학적 및 상담이용관련 특성, 직무소진, 상담에 대한 태도에서 차이가 나타나는지 살펴보았다. 연구를 위해 서울·경기지역회사 중 기업상담 서비스를 도입한 회사의 상담 경험이 없는 직원 398명을 대상으로 하였다. 군집분석 결과, '사람·제품 중시 집단', '사람·제품·유통 중시 집단', '사람·제품·서비스전달과정 중시 집단'으로 구분되었다. 그리고 하위유형에 따라 인구통계학적 및 상담이용관련 특성, 상담에 대한 태도에서 차이가 나타났는데, 주로 주니어 계층들은 '사람·제품 중시 집단'에 속해 있고 나머지 두 군집은 시니어 계층들로 구성되었으며, 추후 전문가의 도움이 필요할 때 상담 받을 가능성이 높을 것으로 예상된 집단은 '사람·제품·서비스전달과정 중시 집단'이었다. 또한 하위유형에 따라 직무소진에서도 차이가 나타났는데 '사람·제품 중시 집단'이 가장 직무소진이 큰 것으로 나타나 상담이 시급한 대상임을 알 수 있었다. 이러한 결과는 하위유형에 따라 중요시 하는 상담서비스 선택요인과 대상자의 특성을 고려해서 차별화된 홍보 전략을 기획하는데 시사점을 제공한다. 마지막으로 본 연구결과에 대한 의의와 향후 연구에 대한 제언 등이 논의되었다.

• 대한간호학회지
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• 제35권7호
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• pp.1314-1324
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• 2005

Purpose: The purpose of the study was to identify the effects of problem solving nursing counseling and intensified walking exercise on diabetic self-care, coping strategies, and glycemic control among older adults with DM type II. Method: Ninety nine DM patients who were older than 50 were recruited from DM clinics or public health centers and conveniently assigned into three groups: the Polar(n=41), counseling(n=30) and control groups (n=28). Participants in both Polar and counseling groups attended weekly problem solving nursing counseling for 12 weeks. Polar heart rate monitors were used in the Polar group to intensify walking exercise. Data was collected from November 2003 to August 2004 and analyzed by ANOVA or ANCOVA using the SPSS WIN program. Result: After a 12 week intervention, participants in both the Polar and counseling groups reported increased diabetic self care behaviors and decreased blood glucose levels, which is significantly different from those in the control group. There were no distinctively different program effects between the Polar and counseling groups. Conclusion: Based on the findings, we concluded that problem solving counseling alone could have positive effects on diabetic self care and glycemic controls for older adults with DM. Future research is needed to identify long-term effects of the program.

• 한국노년학
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• 제31권3호
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• pp.489-503
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• 2011

본 연구는 노인을 대상으로 하는 성매매 여성, 속칭 '박카스 아줌마'에 관한 질적 연구이다. 연구의 목적은 박카스 아줌마들의 실태를 파악하고 이들을 위한 상담적 대안을 살피는 것이다. 이를 위하여 중도에 연구철회를 요청한 5명을 제외한 53세~71세 사이의 여성 총 10명이 연구에 참여하였다. 이들에 대한 심층면접 결과 이들의 성매매와 관련한 유형으로 유입-생계형, 재유입-생계형, 재유입-유희형, 재유입-강제형이 나타났다. 노인을 대상으로 하는 성매매 여성들을 위한 상담 과정은 노인상담의 특성과 성매매 여성들의 PTSD 양상을 고려해야하며, 사회적 연결망을 통한 복지지원과, 성교육 및 보건 의료적 조치가 필요하다. 나아가 독특한 현상으로 나타난 박카스 아줌마에 대한 연구인력 확보와 상담전문가 및 성교육자 양성을 통해 노인복지 향상을 위한 구체적 노력이 요구된다.

• International Journal of Fuzzy Logic and Intelligent Systems
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• 제6권4호
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• pp.277-281
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• 2006

Cyber counseling, one of the most compatible type of consultation for the information society, enables people to reveal their mental agonies and private problems anonymously, since it does not require face-to-face interview between a counsellor and a client. However, there are few cyber counseling centers which provide high quality and trustworthy service, although the number of cyber counseling center has highly increased. Therefore, this paper is intended to enable an appropriate consultation for each client by analyzing client propensity using Bayesian variable selection. Bayesian variable selection is superior to stepwise regression analysis method in finding out a regression model. Stepwise regression analysis method, which has been generally used to analyze individual propensity in linear regression model, is not efficient since it is hard to select a proper model for its own defects. In this paper, based on the case database of current cyber counseling centers in the web, we will analyze clients' propensities using Bayesian variable selection to enable individually target counseling and to activate cyber counseling programs.

• 가족자원경영과 정책
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• 제17권4호
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• pp.171-187
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• 2013

Individuals are increasingly required to take more responsibility for their own retirement. The purpose of this study was to investigate the efficacy of counseling for retirement planning on awareness and behavior related to retirement preparation. The data came from 3,561 adults who received counseling from National Pension Service. The major findings can be summarized as follows : (1) There were significant changes in awareness and behavior for retirement preparation after receiving counseling services ; (2) young age, type of counseling (comprehensive diagnostics for retirement preparation), and counseling method (face-to-face) had a positive effect on changes in awareness and behavior ; and (3) expertise and adequacy of counseling, as well as the attitude of counselors, had an influence on changes in awareness and behavior.

• 대한한의학회지
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• 제44권4호
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• pp.1-13
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• 2023

Objectives: Weight counseling is an inevitable process for patients with obesity who intend to lose weight; however, the contents of real-world counseling practices remain uncertain in Korean medicine (KM) practice. This study aimed to explore the structure and constituents of obesity counseling in KM. Methods: Qualitative methods were used to explore the structure of weight counseling and clinicians' approaches to weight counseling, particularly the advice and main constituents of weight counseling in KM. Nine KM clinicians (4 women, 5 men) from nine clinics completed face-to-face, individual and semi-structured interviews from September 2019 to February 2020 in Seoul, Daejeon, Cheonan, Seongnam, Asan, and Hwaseoug. The interviews were digitally recorded, transcribed verbatim, and categorized based on their constituents. Results: During weight loss counseling, the six principal constituents of KM identified were: planning with patients, motivation, correcting misinformation on weight loss, dietary and exercise advice, medication guidance, and customized guides for each type. Conclusion: Clinicians with in-depth knowledge about obesity prescribed personalized guidance for exercise, diet, and medication through an integrative approach. The study results provide an in-depth understanding of weight counseling in KM. These six constituents could guide the counseling provided by clinicians in obesity care.