• KIPS Transactions on Software and Data Engineering
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• v.5 no.7
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• pp.345-350
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• 2016

This research suggests the keyword filtering about disaster and the method of detecting area in real-time event detecting system by analyzing contents of twitter. The diffusion of smart-mobile has lead to a fast spread of SNS and nowadays, various researches based on studying SNS are being processed. Among SNS, the twitter has a characteristic of fast diffusion since it is written in 140 words of short paragraph. Therefore, the tweets that are written by twitter users are able to perform a role of sensor. By using these features the research has been constructed which detects the events that have been occurred. However, people became reluctant to open their information of location because it is reported that private information leakage are increasing. Also, problems associated with accuracy are occurred in process of analyzing the tweet contents that do not follow the spelling rule. Therefore, additional designing keyword filtering and the method of area detection on detecting real-time event process were required in order to develop the accuracy. This research suggests the method of keyword filtering about disaster and two methods of detecting area. One is the method of removing area noise which removes the noise that occurred in the local name words. And the other one is the method of determinating the area which confirms local name words by using landmarks. By applying the method of keyword filtering about disaster and two methods of detecting area, the accuracy has improved. It has improved 49% to 78% by using the method of removing area noise and the other accuracy has improved 49% to 89% by using the method of determinating the area.

• Asia pacific journal of information systems
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• v.26 no.1
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• pp.1-21
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• 2016

Social media is increasingly being used as a source of information during crises, such as natural disasters and civil unrests. However, the quality and truthfulness of user-generated information on social media have been a cause of concern. Many users find distinguishing between true and false information on social media difficult. Basing on the elaboration likelihood model and the motivation, opportunity, and ability framework, this study proposes and empirically tests a model that identifies the information processing routes through which users develop trust, as well as the factors that influence the use of these routes. The findings from a survey of Twitter users seeking information about the Fukushima Daiichi nuclear crisis indicate that individuals evaluate information quality more when the crisis information has strong personal relevance or when individuals have low anxiety about the crisis. By contrast, they rely on majority influence more when the crisis information has less personal relevance or when these individuals have high anxiety about the crisis. Prior knowledge does not have significant moderating effects on the use of information quality and majority influence in forming trust. This study extends the theorization of trust in user-generated information by focusing on the process through which users form trust. The findings also highlight the need to alleviate anxiety and manage non-victims in controlling the spread of false information on social media during crises.

• The Journal of Information Systems
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• v.24 no.3
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• pp.21-46
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• 2015

Purpose Social Network Service (SNS) users feel fatigue in process of using open type of SNS like Facebook and Twitter. Compared to the open SNS, the closed SNS takes an closed form to prevent privacy exposure, and they are more practical and advantageous to form deeper social relationships. This study attempt to examine the effects of the mobile closed SNS characteristics (such as usefulness, playfulness, perceived security, psychological privacy, social influence, and belonging) on the users' continuous SNS usage intention. Design/methodology/approach This study used a mixed methodology combining in-depth interviews and empirical validation to investigate the effects of the mobile closed SNS characteristics on the continuous SNS usage intention of users. Findings Analytical results from a survey of 210 mobile closed SNS users showed that except perceived security, the effects of the five SNS characteristics on continuous SNS usage intention were significant. These findings contribute to improving the quality of mobile closed SNS services and suggesting SNS related marketing strategies.

• The Journal of Society for e-Business Studies
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• v.25 no.3
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• pp.131-145
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• 2020

The numbers of SNS (Social Network Service) users and usage amounts are increasing every year. The influence of SNS is increasing also. SNS has a wide range of influences from daily decision-making to corporate management activities. Therefore, proper analysis of SNS can be a very meaningful work, and many studies are making a lot of effort to look into various activities and relationships in SNS. In this study, we analyze the SNS following relationships using Twitter, one of the representative SNS services. In other words, unlike the existing SNS analysis, our intention is to analyze the interests of the accounts by extracting and visualizing the accounts that two accounts follow in common. For this, a common following account was extracted using Microsoft Excel macros, and the relationship between the extracted accounts was defined using an adjacency matrix. In addition, to facilitate the analysis of the following relationships, a direction graph was used for visualization, and R programming was used for such visualization.

• Journal of the Korea Convergence Society
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• v.8 no.8
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• pp.71-75
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• 2017

Due to the spread of SNS, web-based consumer-generated data is increasing exponentially. It is important in many fields to accurately extract what is appropriate for the user's interest in a large amount of data. It is especially important for business mangers to establish marketing policies to find the right customers for them in many users. In this paper, we try to obtain important information centering on customers who are interested in each account through Twitter follow - following relationship. Because Twitter's current follower relationships do not reflect the user's interests, we try to figure out the details of interest using keyword extraction methods for tweets of followers. To do this, we select two domestic commercial Twitter accounts and apply the sequential pattern evaluation index to the mining key phrase of the text data collected from the follower.

• The Journal of the Korea Contents Association
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• v.13 no.3
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• pp.131-140
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• 2013

Assuming that roles of traditional mass media are also shown in Twitter services, the study aims at exploring Twitter users' motives and rationales in re-tweet behavior. Based on the laddering interview method, the study gathers data on (1) message attributes (what kinds of messages do you re-tweet?); (2) consequences (what kinds of consequences are you expecting when you re-tweet?); and (3) values (what are the ultimate values in your re-tweet behavior?). The most repetitive value occurring in participants' retweet was feeling "sympathy" and "sharing" rationales. For such rationales, participants oftentimes utilize messages with "agenda" and "information" that are relative to themselves. Messages with "helping" to help others also frequently showed up in their retweet rationales. Known as liberalists' rationales, "communal consciousness", and "calling for others' action" are also shown, but not as frequent as "feeling sympathy and sharing. A total of 48 items from the analyses were used in a subsequent study as variables to identify factors (dimensions) of retweet motivation.

• Journal of Korea Multimedia Society
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• v.16 no.6
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• pp.667-677
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• 2013

With the huge success of Social Network Services, studies on social network analysis to extract the current issues or to track the symptoms of epidemic disease are being carried out actively. On Twitter, tweets reflect people's reaction to an event and users' individual status well, so it is possible to detect an event regarding a tweet as a sensory value. Recently, social signals are used to detect the spread of illness like the flu as well as the occurrence of disaster event like an earthquake in early stages. In this paper, we set up a cold as a target event and regarded tweets as Cold Signals. To evaluate the reliability of Cold Signals, we analyzed correlations between weather factors and the cold index provided by Korea Meteorological Administration.

• KIISE Transactions on Computing Practices
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• v.20 no.9
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• pp.492-497
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• 2014

In this paper, we propose a method of retrieving opinioned tweets in Twitter, which is the one of the popular Social Network Services and shares diverse opinions among various users. In typical opinion retrieval systems, they may consider the presence of sentiment phrases (subjectivity) as the important factor even if the subjective phrases are not related to a given query or speaker. To alleviate these problems, we utilized the syntactic structure of a sentence to identify the relationships between 1) subjectivity-query and 2) subjectivity-speaker and 3) the syntactic role of subjectivity. Besides, our learning-to-rank approach is trained to retrieve opinioned tweets based on query-relevance, textual features, user information, and Twitter-specific features. Experimental results on real world data show that our proposed method can achieve better performance than several baseline methods in terms of precision and nDCG.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.41 no.1
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• pp.24-38
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• 2018

Since a social networking service (SNS) isconsidered as an effective means to communicate and interact with customers, companies are trying to utilize SNS effectively. There is a lack of theory relating to the attributes of SNS. This study aims to investigate the attributes of SNS to classify SNS. Based on the social network theory, and previous studies on internet, blog, homepage, communication attributes, this study proposes the seven attributes to classify SNS: interaction, communication, entertainment, information, sharing, intimacy and connection. A pre-test, a pilot test and a main test are conducted. In the main test, 239 SNS users are participated. Through a factor analysis this study verifies the seven attributes of SNS. An analysis of variance with multiple comparisons of $Scheff{\acute{e}}$ method identifies that three attributes, interaction, communication and connection, are found to play significant roles to differentiate SNS. Looking at the overall mean values of the SNS by attribute, interaction, sharing, entertainment, intimacy and communication were relatively high in Facebook. Facebook showed higher values in attributes of interaction, sharing, entertainment, intimacy and communication. Twitter shows the relatively high scores for information and connection. Regarding interaction, Facebook shows higher scores than Twitter and Cyworld. For connection, Cyworld showed a significantly lower score than Twitter and Facebook. Cyworld was separated from the others in the light of communication. Cyworld is relatively weak in communication as it is limited to the message exchanges. The results will help in identifying major attributes for each SNS and classifying SNS.

• Journal of Internet Computing and Services
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• v.14 no.6
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• pp.85-94
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• 2013

With the emergence of world wide web, in particular web 2.0 the rapidly growing amount of news articles has created a problem for users in selection of news articles according to their requirements. To overcome this problem different clustering mechanism has been proposed to broadly categorize news articles. However these techniques are totally machine oriented techniques and lack users' participation in the process of decision making for membership of clustering. In order to overcome the issue of zero-participation in the process of clustering news articles in this paper we have proposed a framework for clustering news articles by combining users' judgments that they post on twitter with the news articles to cluster the objects. We have employed twitter hash-tags for this purpose. Furthermore we have computed the credibility of users' based on frequency of retweets for their tweets in order to enhance the accuracy of the clustering membership function. In order to test performance of proposed methodology, we performed experiments on tweets messages tweeted during general election 2013 in Pakistan. Our results proved over claim that using users' output better outcome can be achieved then ordinary clustering algorithms.