• Journal of the Korean Society of Food Culture
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• v.24 no.6
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• pp.702-710
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• 2009

The purpose of this study was to identify the competing values leadership of restaurant general managers and to investigate the impact of their competing values leadership on employee job satisfaction and turnover intention. A sample of full-time restaurant employees (n=360, 36% response) completed an e-mail survey. The results showed that among the eight sub-dimensions of competing values leadership roles, the monitor (4.04), producer (4.01), and director (3.99) roles were perceived as the most frequently used leadership styles of managers compared to broker (3.78), innovator (3.83), and mentor (3.91) roles (p <0.001). Additional T-test results suggested that an employees' gender had an influence on how he/she perceived the leadership style of their manager. Male employees were more likely to perceive that the director and mentor roles (4.19) were performed very well by their managers, while female employees perceived that their managers concentrated more on monitor (3.98) and producer (3.96) roles rather than on broker (3.73) and innovator (3.79) roles (p<0.05). It was found that manager competing values leadership had a significant correlation with employee job satisfaction, and the mentor, coordinator, and innovator manager roles explained the relationship with 42.1% based on multiple regression analysis (p<0.001). In further findings, the manager competing values leadership roles had an effect on employee turnover intention. The results of the data were as follows: mentor and facilitator roles promoted a decrease in employee turnover intention and the director role caused employee turnover intention to increase. Ultimately, this study will be useful for restaurant managers to guide the application of appropriate competing values leadership roles in order to strengthen employee job satisfaction and to reduce turnover intention.

• Journal of Convergence for Information Technology
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• v.10 no.9
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• pp.191-199
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• 2020

This study conducted a self-written questionnaire survey on the correlation between job satisfaction, emotional labor, and turnover intention of dental hygienists according to the gender of dental medical institutions. Job satisfaction was high smoking cessation, emotional labor was low age. Turnover intention was low in over 35 years old, number of employees was 11-20, was high in smoking. For women, job satisfaction was high 10 years experience, university, 20 employees. Emotional labor was low age, drinking. Intention to turnover was high in college, single, drinking. Men's emotional labor was 0.22 times less than women's, but their turnover intention was 3.9 times higher. The number of employees was 2.7 times higher than 10 employees. Therefore, efforts to raise job satisfaction and reduce emotional labor and turnover intentions should be made systematically in consideration of gender differences.

• Journal of Digital Convergence
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• v.12 no.10
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• pp.145-156
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• 2014

The main purpose of the study was to examine the structural relationships among workplace diversity management, employees' turnover intention, and perceived organizational support in the Korean business context. The mediating effect of perceived organizational support on the relationship between workplace diversity management and turnover intention was also explored. The major findings are as follows: First, no direct relationship was found between workplace diversity management and employees' turnover intention. However, workplace diversity management positively impacted perceived organizational support. Third, perceived organizational support was found to be negatively related with employees' turnover intention. Finally, the results showed that perceived organizational support played a mediating role in the relationship between workplace diversity management and turnover intention.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.20 no.8
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• pp.548-559
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• 2019

Today, companies are enhancing their management transparency by implementing a variety of methods such as adopting a Code of Business Ethics to achieve sustainable management that enables long-term, stable development in a rapidly changing business environment. Management's ethical leadership is the core competence of human capital to secure competitive advantage in any enterprise. This study examined the effect of ethical leadership on employees' turnover intention and the mediating effect of empowerment in the relationship between ethical leadership and employees' turnover intention. The study data were collected from a survey of 304 employees of Seoul and Gyeonggi-based companies from March 6 to March 27, 2019. SPSS 23.0 and AMOS 23.0 were used for data analysis. From the analysis results, first, the leader's ethical leadership has a statistically significant impact on empowerment. Second, the management's ethical leadership has a significant negative influence on employees' turnover intention. Third, empowerment has a negative effect on employees' turnover intention. Fourth, empowerment has a mediating effect on the relationship between the management's ethical leadership and employees' turnover intention.

• International Journal of Computer Science & Network Security
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• v.23 no.7
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• pp.71-78
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• 2023

Employee turnover is one of the most important challenges facing modern organizations. It causes job experiences and skills such as distinguished faculty members in universities, rare-specialized doctors, innovative engineers, and senior administrators. HR analytics has enhanced the area of data analytics to an extent that institutions can figure out their employees' characteristics; where inaccuracy leads to incorrect decision making. This paper aims to develop a novel model that can help decision-makers to classify the problem of Employee Turnover. By using feature selection methods: Information Gain and Chi-Square, the most important four features have been extracted from the dataset. These features are over time, job level, salary, and years in the organization. As one of the important results of this research, these features should be planned carefully to keep organizations their employees as valuable assets. The proposed model based on machine learning algorithms. Classification algorithms were used to implement the model such as Decision Tree, SVM, Random Frost, Neuronal Network, and Naive Bayes. The model was trained and tested by using a dataset that consists of 1470 records and 25 features. To develop the research model, many experiments had been conducted to find the best one. Based on implementation results, the Neural Network algorithm is selected as the best one with an Accuracy of 84 percents and AUC (ROC) 74 percents. By validation mechanism, the model is acceptable and reliable to help origination decision-makers to manage their employees in a good manner.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.37 no.2
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• pp.35-42
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• 2014

The purpose of this study is to analyze job stress factors of hospital workers, which has an effect on their turnover intention. For identifying the influences on turnover intention, types of hospitals (university hospital, general hospital, private hospital) and types of workers(office workers, technical workers, and nursing staffs) were categorized. We went to the hospitals and carried out the survey under the cooperation with the concerned hospitals. The period of survey was from 23. Sep. 2013 to 30. Oct. 2013, and 293 worker participated in the survey. On the basis of the previous study, the measurement of job stress factors and turnover intention was set up as the survey method, and its reliability and validity were measured. The stress factors were subdivided into seven factors; occupational climate, organizational system, autonomy job control, uncertainty of getting a new job, job ability to perform, job demand, job ambiance. The value of job stress factors by the measuring instrument, Cronbach's Alpha, was 0.805 and the value of the subordination variable of turnover intention was 0.881. IBM SPSS Statistics 21 was used as the statistic analysis tool and the descriptive statistics about job stress factors. As a result, the turnover intention were analyzed depending on the types of hospitals, job groups, working years, and gender. Result shows that the job stress factors are differed according to the types of hospitals, and these job stress factors have influence on turnover intention. Therefore, it could be considered that, if the hospital managers find out the major job stress factors of their employees and resolve them in advance, the job stress of the hospital workers and their turnover intention can be reduced.

• The Korean Journal of Franchise Management
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• v.9 no.2
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• pp.7-16
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• 2018

Purpose - Turnover Intention in the franchise industry is becoming a very important issue. This study examines the structural relationships between organizational justice, emotion, job satisfaction, and turnover intention in the franchise industry. In this model, emotion was classified into two sub-dimensions such as positive and negative emotion. Research design, data, methodology - The sample of this study collected from employees of a food-service franchise company is representative. Copies of the questionnaire along with a cover letter were delivered by a research assistant to the human resources manager or the general manager of the selected food-service franchise firms after they agreed to participate in the study. In order to increase the response rate of the respondents, a small gift was provided to the respondents who completed the questionnaire. A total of 300 questionnaires were distributed and 285 returned responses, 9 responses were not usable due to missing information. Thus, a total of 276 responses were used using structural equation modeling with Smartpls 3.0. Results - The results showed that organizational justice had positive significant effects on positive emotion and job satisfaction. Job satisfaction had negative a significant effect on turnover intention. And negative emotion had positive significant effect on turnover intention. Conclusions - The results of this study provide some implications. If employees feel that the franchise headquarters is fair about the methods and procedures of decision making, resource allocation, information sharing, etc., it means that employees feel better. If the franchise's decision-making processes and methods and results are transparently disclosed and processed in accordance with the internal rules of the company, the employees will be able to fully understand and accept them. The results of this study also show that positive and negative emotions of service-based franchise employees have different effects on job attitude and organizational behavior. In particular, when negative emotions of employees are passed on to others and the results are negative, employees may feel that they are disoriented or wrong. Therefore, the franchise headquarters should try to inspire employees' sense of organizational community, and should pay attention to how to relieve the job stress and the fair distribution of work and rewards.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.9 no.5
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• pp.181-192
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• 2014

This study aims to analyze in relation to the influence and variable that their job instability and job stress attribute turnover intention to 134 employees of Midium and Small Firm less than 50 employees of a company being legal management at metropolitan area(Seoul, Kyeonggi-do, Incheon). To analyze a data, I took advantage of SPSS V.21, to analyze correlativity as each variable & causability, utilized bivariate correlation analysis & simple, multiple regression analysis, used sobel test as parameter effectiveness verification and post verification. This research result drew an conclusion to influence to turnover intention and stress perception from employment instability and job role stress of employees of Midium and Small Firm less than 50 employees being legal management, make of effect to the relation to stress perception and turnover intention indirectly. This result suggested the importance of stress management and human resource administration of employee of a Midium and Small Firm being legal management, drew an conclusion to attempt the research at first on employment instability and job stress of employees of Midium and Small Firm being legal management.

• Korea Journal of Hospital Management
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• v.10 no.1
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• pp.1-24
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• 2005

Organizational culture has been very important in the field of organizational behavior research for the past decade. Although there has been a growing interest in the organizational culture and organizational performance, there was few research in healthcare organizations. The objective of this study is to identify the relationship of organizational culture based on the Quinn's competing values approach, with job satisfaction and intention of turnover perceived by national hospital employees. The study setting was the national hospital. Data were collected by self-administered questionnaires. The study sample consisted of 555 hospital employees. Structural Equation Modeling(SEM) analysis was conducted to find the causal relationship of organizational culture, job satisfaction and intention of turnover.The major results of this study are as follows: the consensual culture, rational culture, and developmental culture in national hospital showed a strong relationship with job satisfaction and intention of turnover in contrast to other previous studies. This finding showed that task oriented and human related climate is more effective on job satisfaction than hierarchical culture in national hospital settings.

• Journal of Contemporary Eastern Asia
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• v.16 no.2
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• pp.3-19
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• 2017

"Knowledge worker" is a term used to describe highly educated people whose role in the workforce involves the use of information and knowledge. Knowledge workers are key to the success of a great many organizations. Many Chinese companies find that the voluntary turnover rate among their knowledge workers is high. The purpose of this paper is to explore, from the perspective of knowledge workers and the characteristics peculiar to them, the factors that influence this high voluntary turnover rate. The models used in this paper, that will enable understanding of the characteristics of knowledge workers in China, are the Chinese Personality Assessment Inventory and the Five Factors Model. In the case of Huawei, analysis using these models leads to the conclusion that the main factors that influence the voluntary turnover of knowledge workers in China are: age; gender; degree of extraversion and how open the person is to new experiences; family orientation; and occupation. This study leads to the conclusion that the company should pay closer attention to three groups: female employees who put a high value on their families; employees from non-R&D departments; and younger employees who show a high degree of openness to new experiences.