• Title/Summary/Keyword: Turnover Intention

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The effect of dental technician's organizational commitment on the turnover intention (치과기공사의 조직몰입이 이직의도에 미치는 영향)

  • Kwon, Eun-Ja;Han, Min-Soo;Choi, Esther
    • Journal of Technologic Dentistry
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    • v.39 no.4
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    • pp.285-294
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    • 2017
  • Purpose: This study was carried out in order to examine organizational commitment in dental technicians and turnover intention level according to it, and to analyze its effects. Methods: A self-reported questionnaire survey was carried out by having convenience sampling as 200 dental technicians. An analysis of the collected data was computationally processed by using SPSS Win 19.0 program. An analytical technique was made by using statistical techniques such as frequency & percentage, t-test, One-way ANOVA analysis. The following are the analytical results of the collected materials. Results: In consequence of analyzing organizational commitment level in research subjects, there was a significant difference in the items for age, task field, job position in charge, career in dental laboratory technology, and monthly income(p<.05). The average of the item for organizational commitment level stood at 3.29, thereby having been indicated to be high. As a result of analyzing turnover intention level in research subjects, there was a significant difference in the items for task field, job position in charge, career in dental laboratory technology, and monthly income(p<.05). The average of the item for turnover intention reached 3.04, thereby having appeared to be relatively high. As for a correlation between organizational commitment and turnover intention, all variables were shown to have inverse correlation at a significant level. In consequence of conducting regression analysis in order to analyze the influence of organizational commitment upon turnover intention, a factor of having the most impact on turnover intention appeared to be normative commitment. The test value of the model was statistically significant. The explanation power about this was indicated to be 26.9%. Conclusion : In the above findings, the dental technicians are considered to need to be immersed in work with a sense of mission in performing job in charge, to strive to possibly have an opportunity of achievement and self-growth, and to perform a research and development in a manpower management strategy such as turnover prevention.

A Model on Turnover Intention of Chief Nurse Officers (병원 최고간호관리자의 이직의도 결정요인: 직무 스트레스, 직무만족, 조직몰입, 사회적 지지를 중심으로)

  • Park, Kwang-Ok;Kim, Jong-Kyung;Kim, Se-Young;Chang, Sun-Ju
    • Journal of Korean Academy of Nursing
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    • v.42 no.1
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    • pp.9-18
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    • 2012
  • Purpose: The purpose of this study was to test the turnover intention model for chief nurse officers in general hospitals. The variables for the study included job stress, social support, job satisfaction, and organization commitment. Methods: A predictive, non-experimental design was used with a sample of 144 chief nurse officers from 144 general hospitals. Data were collected using self-administered questionnaires and analyzed using SPSS, AMOS program. Results: The overall fitness of the hypothetical model to the data was good (${\chi}^2$=16.80, p=.052, GFI=.96, AGFI=.90, NFI=.97, CFI=.99). Job stress, social support, job satisfaction, and organization commitment explained 59.0% of the variance in turnover intention by chief nurse officers. Both organization commitment and social support directly influenced turnover intention for chief nurse officers, and job stress and job satisfaction indirectly influenced turnover intention. Conclusion: The results imply that chief nurse officers in hospitals need social support and management of job stress to increase job satisfaction and organization commitment, and lower turnover intention.

Factors Influencing Turnover Intention in Clinical Nurses: Compassion Fatigue, Coping, Social Support, and Job Satisfaction

  • Yang, Young Hee;Kim, Jong Kyung
    • Journal of Korean Academy of Nursing Administration
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    • v.22 no.5
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    • pp.562-569
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    • 2016
  • Purpose: This study was done to construct and verify a model of turnover intention in clinical nurses, considering the effects of compassion fatigue, coping, social support, and job satisfaction. Methods: For this study a cross-sectional correlational design was used. Participants were 283 clinical nurses in four general hospitals. Data were collected using a questionnaire and were analyzed with descriptive statistics, Pearson correlation coefficient and path analysis. Results: The modified model of turnover intention had a good fit in this study. Turnover intention was influenced by job satisfaction, and job satisfaction was affected by workload, problem-focused coping, peer support, family-friend support and compassion fatigue. Compassion fatigue was associated with occupational trauma events, problem-focused coping and emotional-focused coping. Job satisfaction was the most important factors controlling nurse's turnover intention. Conclusion: Findings show that job satisfaction, compassion fatigue, and traumatic events are important factors influencing turnover intention. Nurse managers try to manage job satisfaction, compassion fatigue, support, and coping for nurses, it could be expected making proper nursing circumstance.

The Determinants of Turnover Intentions of Korean Seafarers (선원의 이직의사 결정요인)

  • Kim, Jung-Man;Lee, Do-Hwa
    • Journal of Navigation and Port Research
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    • v.35 no.3
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    • pp.219-226
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    • 2011
  • This study aimed to empirically identify the determinants of turnover intention of seafarers under the recognition that the number of seamen is decreasing. The results of regression analyses on questionnaire survey data are as follows. The more satisfied over wage and working condition, the lower the level of turnover intention of seafarers. The higher social identification and career vision, the lower the level of turnover intention of seafarers. In addition to this, older, married seamen were found to have lower turnover intention as compared to younger, unmarried ones. Lastly, four-year college graduates were, on the other hand, found to have higher turnover intention.

Structural Relationships among Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention of Nurses (간호사의 직무 배태성, 감성지능, 사회적지지, 이직의도 간의 구조적 관계)

  • Lee, So-Jung;Woo, Hye-Jong
    • Journal of Korean Academy of Nursing Administration
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    • v.21 no.1
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    • pp.32-42
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    • 2015
  • Purpose: This study was done to elicit basic data for effective human resource management by identifying the relationships among job embeddedness, emotional intelligence, social support, and the turnover intention of Nurses. Methods: Research design was to build a hypothetical causal model between variables and to verify its fitness. The sample for this study was 283 nurses with careers of more than 6 months in one hospital of more than 800 beds located in Seoul. They agreed in writing and this study was approved by the Institutional Review Board. Data were analyzed using SPSS 18.0 and AMOS 18.0 program. Results: Differences in general characteristics for the variables were significant for age, marital status, education, work experience, job title, income, and department. Job embeddedness, emotional intelligence and social support were significantly correlated to turnover intention. Job embeddedness to emotional intelligence and social support showed positive effects and a negative effect to turnover intention. Emotional intelligence to turnover intention showed a positive effect, but social support was not significant. Conclusion: Organizations should provide ways to minimize voluntary turnover of a competent workforce and demonstrate their competency. Also it should develop training and management programs to effectively utilize emotional intelligence.

Internal Marketing, Job Stress, Organizational Commitment and Turnover Intention in Nursing Organization (간호조직의 내부마케팅, 직무스트레스, 조직몰입, 이직의도 간의 관계)

  • Yoon, Jung-A;Lee, Hae-Jung
    • Journal of Korean Academy of Nursing Administration
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    • v.13 no.3
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    • pp.293-301
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    • 2007
  • Purpose: The purpose of the study was to identify the relationship among internal marketing, job stress, organizational commitment, and turnover intention in nursing organizations in Korea. Methods: One hundred eighty six nurses recruited from 6 general hospitals in South Korea. The data were collected by self-reporting questionnaires and analysed by the SPSS WIN 11.0 program using descriptive statistics, Pearson's correlation coefficients and stepwise multiple regression. Results: Nurses participated in the study reported medium levels of perceived internal marketing, job stress, organizational commitment, and turnover intention. Perceived internal marketing had significant negative correlation with job stress and turnover intention and significant positive correlation with organizational commitment. Employee's management philosophy was a significant predictor of job stress along with characteristics of hospital, and nurse's educational level ($R^2=$ .18). Working environment was a significant predictor of organizational commitment along with monthly income and job stress ($R^2=$ .31). Promotional strategies and communication style in the organization were significant predictors of turnover intention along with organizational commitment and job stress ($R^2=$ .31). Conclusions: This study suggest that future intervention study enhancing internal marketing would lead the positive changes in job stress, organizational commitment, and turnover intention.

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A Predictive Model on Turnover Intention of Nurses in Korea (간호사의 이직의도 예측모형)

  • Moon, Sook-Ja;Han, Sang-Sook
    • Journal of Korean Academy of Nursing
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    • v.41 no.5
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    • pp.633-641
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    • 2011
  • Purpose: The purpose of this study was to propose and test a predictive model that could explain and predict Korean nurses' turnover intentions. Methods: A survey using a structured questionnaire was conducted with 445 nurses in Korea. Six instruments were used in this model. The data were analyzed using SPSS 15.0 and Amos 7.0 program. Results: Based on the constructed model, organizational commitment, and burnout were found to have a significant direct effect on turnover intention of nurses. In addition, factors such as empowerment, job satisfaction, and organizational commitment were found to indirectly affect turnover intention of nurse. The final modified model yielded ${\chi}^2$=402.30, p<.001), ${\chi}^2$/df=2.94, RMSEA=0.07, RMR=0.03, GFI=0.90, AGF=0.87, NFI=0.88, CFI=0.92 and good fit indices. Conclusion: This structural equational model is a comprehensive theoretical model that explains the related factors and their relationship with turnover intention in Korean nurses. Findings from this study can be used to design appropriate strategies to further decrease the nurses' turnover intention in Korea.

Work Stress, Turnover Intention and Burnout among Nurses in Neonatal Intensive Care Units (신생아중환자실 간호사의 업무 스트레스, 이직의도 및 소진에 관한 연구)

  • Yu, Mi
    • Journal of Korean Academy of Nursing Administration
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    • v.17 no.1
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    • pp.115-126
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    • 2011
  • Purpose: This study was done to identify differences in work environment, work stress, turnover intention and burnout and investigate the relationship among these variables in nurses in Korean Neonatal Intensive Care Units. Method: Participants were 242 nurses working in 13 general hospitals. Burnout was measured by the Maslach Burnout Inventory (MBI), work stress with the instrument by Gu & Kim (1994), and turnover intention with the scale by Kim & Lee (2001). Size of the NICU, nurse to patient ratio, and communication satisfaction were included in work environment. Data were analyzed using Pearson correlation coefficients and multiple regression analysis with SPSS WIN program. Results: The mean score for work stress in NICU nurses was 3.43 points, for burnout, 2.72 points, and for turnover intention, 4.64 points. Burnout and turnover intention level of participants were moderate-high. Work stress, communication dissatisfaction with physician, and clinical career accounted for 33% of variance in burnout. Significant differences were found between size of NICU and staffing related to environmental characteristics in turnover intention and burnout. Conclusions: Results indicate that effective communication with coworkers and institutional support for appropriate staffing according to number of beds will help to prevent work stress, burnout, and ultimately, nurses' resignations.

Impact of Workers' Perceptions of the Safety Climate on Job Satisfaction and Intention to Turnover in the Manufacturing Industry (제조업 근로자의 지각된 안전 분위기가 직무만족과 이직의도에 미치는 영향)

  • Lee, Kyoung A;Lee, Jae Hee;Oh, Shezeen
    • Journal of the Korean Society of Safety
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    • v.28 no.1
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    • pp.102-108
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    • 2013
  • This study aimed to examine the impact of workers' perceptions of the safety climate on job satisfaction and intention to turnover in the manufacturing industry. Data was collected from employees(n=143) working in the manufacturing industry. The perceived safety climate included perceptions of the safety commitment of the management, safety leadership of the immediate supervisor, and safety policy. Hierarchical regressions were conducted to identify the significance of the relation between the sub-variable of the perceived safety climate and job satisfaction, and intention to turnover. The results show that safety commitment and safety policy are significant predictors of job satisfaction. The immediate supervisor's safety leadership was significantly correlated with intention to turnover. These results indicated that the perceived safety climate of workers in the manufacturing industry might influence job satisfaction and intention to turnover. Therefore, organizations in the manufacturing industry should focus on improving safety climates to enhance job satisfaction and prevent employee turnover.

An Empirical Study on Factors Influencing Employee's Turnover Intention -Focused on Call Center Caller- (종업원의 이직의도 영향요인에 관한 실증연구 -콜센터 상담원을 대상으로-)

  • Lee, Seok-In;Lee, Su-Wha
    • The Journal of the Korea Contents Association
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    • v.8 no.2
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    • pp.213-221
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    • 2008
  • In recent years, growth of the call center industry is leading lots of employment. But caller's frequent turnover deteriorates the labor productivity and increases the employment and training cost. The purpose of this study is to draw some factors by which turnover intention is influenced through literature review and identify a causality between the determinants and turnover intention. Call center callers were surveyed and the data were statistically analyzed. Empirical results indicate that job satisfaction and organizational commitment have negatively impacted on the turnover intention. Job characteristics have positively impacted on job satisfaction and organizational commitment but have not directly impacted on the turnover intention. Based upon the statistical results, some useful suggestions for call center managers are provided.