• Title/Summary/Keyword: Tourism service

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A Study on History-Tourism Information Service Using Mobile Augmented Reality Technology (모바일 증강현실 기술을 이용한 역사관광정보 서비스에 관한 연구)

  • Jung, Da-Woon;Kang, Young-Ok
    • Spatial Information Research
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    • v.20 no.2
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    • pp.59-70
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    • 2012
  • Advances in science and technology, especially the increasing popularity of smart phone has opened up infinite possibilities for the information retrieval. And the augmented reality technology which has started getting attention to various fields has allowed us to get an information in an innovative way by providing additional information to a real world before our eyes. The purpose of this study is to suggest and to construct mobile application service which give history-tourism information efficiently based on augmented reality technology. As a result of study, we suggest that it is needed to find the view point that the most accurate information can be provided to the users according to each contents such as maps, pictures, drawings etc. and to provide the function to the users which shows the view points information efficiently. The purpose of this study is to investigate the possibility whether the technology studied in private sector by using augmented reality based on smart phone can also be applied in public sector for the service of history tourism information. We expect that this study can be the basis for providing the more advanced augmented reality service in the near future.

The Role of Technology and Organization in Building Trust in Mobile Content Services (모바일 콘텐츠 서비스의 신뢰구축을 위한 기술과 조직의 역할)

  • Cho, Nam-Jae;Joun, Hyo-Jae
    • Journal of Digital Convergence
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    • v.8 no.1
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    • pp.11-26
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    • 2010
  • The purpose of this paper is to study building and maintaining consumer trust in mobile contents for tourism and travel in perspective of public sector. Mobile contents services are increasing rapidly. Tourism contents in mobile services are non profit business model in an early and immature stage toward the ubiquitous era. Non-profit organization plays a role as service provider through Internet and wireless telecommunication in an information-intensive and network-oriented environment. This article is proposed nonprofit organizations as tourism contents service provider to identify a conceptual framework that can build continuous trusted mobile contents under ubiquitous environment according to developing and maintaining stage. The results based on the focus group interview methodology highlights a conceptual foundation for service providers in nonprofit domain.

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Landscape Function and Tourism Industry: A Case Study of Moc Chau Plateau, Vietnam

  • LE, Hoa Thi Thu;TONG, Binh Thanh;VU, Ngoc Thi Minh;HO, Luu Si;PHAM, Thang Viet;TRINH, Hang Thi Thu
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.12
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    • pp.1195-1204
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    • 2020
  • Tourism is not only a cultural service but also a resource consuming industry. Landscape function framework is a powerful tool to show the relationship between nature and people. This study collects 50 documents around the world to analyze the relationship between the 4 functional groups of the landscape (regulatory functions, production and supply functions, resident functions, information and entertainment functions) and the tourism industry. On that basis, we created an establishment for practical contact analysis of the goods and services of the landscape for tourism development in Moc Chau plateau, Vietnam. Research results show that tourism is an economic sector that benefits from the landscape and has a clear resource orientation. Moc Chau plateau has rich tourism resources and has the conditions to develop various types of tourism, especially cultural tourism based on community and resort tourism. The two cultural functions and the providing functions are the two most important functional groups for the tourism development of Moc Chau district, bringing the two most important tourism icons for Moc Chau, a green steppe, cool milk benevolent and also a district rich in national culture. From these conclusions, the authors give recommendations and notable points about landscapes in the tourism industry, especially in places with topography like Moc Chau.

Revitalization of Chinese Tourism in Baotu Spring Park of Jinan through Service Design Thinking

  • Feng, SiSi;Yi, Jae Sun;Lee, Ji-Hyun
    • International Journal of Contents
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    • v.15 no.4
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    • pp.50-58
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    • 2019
  • Baotu Spring Park, a must-visit place in Jinan, China, has been rated as the country's highest-level scenic spot by the Chinese government. However, social media that highly reflects public opinions tends to express a lower evaluation of Baotu Spring Park. Thus, this paper employs service design thinking methods to identify the problems of Baotu Spring Park and provide solutions from the perspective of visitors. Based on desk research, tourist behavior tracking, contextual interviews, and a customer journey map, it was found that the service gap of Baotu Spring Park lacks a unified and effective instruction system. Also, the activities, parking, and high-quality tourist souvenirs are deficient, and there is no online information delivery platform. Finally, five suggestions are made,-respectively:,- redesign the sign system, enhance the participation of tourists, redesign the tourist souvenirs and display space, offer parking areas and shuttle buses, as well as set up a dedicated application.

Selection Attributes on Behaviour Intention of Island Tourism : focused on Chuja region (도서 관광지의 선택속성, 서비스 가치, 만족도 및 행동의도 관계 연구: 추자도를 대상으로)

  • Choi, Yong-Bok;Boo, Chang-San;Kim, Min-Cheol
    • Journal of Fisheries and Marine Sciences Education
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    • v.24 no.3
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    • pp.406-415
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    • 2012
  • The objective of this paper was to analyze the relationships between the factors of selection attributes and the behavior intention focusing on Domestic tourists in Chuja island. This paper utilized the path analysis to investigate the factors of selection attributes affecting the visitors' satisfaction and re-visit intention through service value as mediating factor. This study showed the most important thing among the factors influencing service value in research model was 'uniqueness of island'. Finally, this paper presented that the selection attributes had affected overall satisfaction and re-visit intention through the mediation of service value. In addition, this study calculated total effect including indirect and direct effect of the choice attributes on behavior intention. This result can give the stakeholders related to Chujado island a implication for a better policy of tourism development.

A Study on Satisfaction of Third Party Mobile Payment Service in China (중국의 제3자 모바일결제 서비스 만족도에 관한 연구)

  • Moon, Jae-Young;Kim, Hyo-Kyung
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2020.07a
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    • pp.193-194
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    • 2020
  • 인터넷 시대에 있어 사회관계망 서비스(SNS, Social Network Service)는 기존의 커뮤니케이션 중심의 기능에 더하여 다양한 개성과 새로운 형태의 플랫폼으로 지속적으로 변화하고 있다. 많은 나라에서는 자신들만의 독특한 특징을 반영한 SNS와 페이스북 등 전 세계적으로 많이 이용하고 있는 SNS 등을 인터넷을 통해 누구나 자신들의 정보를 공유하고 타인의 정보를 획득할 수 있게 되었다. 이에 본 연구는 본 연구는 중국의 제3자 모바일 결제서비스의 특징을 알아보기 위하여 위쳇을 사용하는 중국 사용자를 대상으로 유형성, 편리성, 정확성, 공감성, 자기효능감, 혁신성, 신뢰성, 수용의도를 통하여 그 특징을 알아보고 한다.

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A Qualitative Research on Competitiveness Strategies for Rural Tourism Destination (농촌관광마을 경쟁전략)

  • Kim, So-Yun;Yoon, Jun-Sang;Park, Duk-Byeong
    • Journal of Agricultural Extension & Community Development
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    • v.22 no.3
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    • pp.301-319
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    • 2015
  • Competitiveness strategies has been associated in the tourism literature as a crucial factor for the success of tourist. The study aims to explore the competitiveness strategies for tourism destinations by conducting in-depth interviews with probe questions. Thirteen community enterprises' managers in rural tourism communities were interviewed with a semi-structured interview questionnaire for one or two hours. From the interview data, eight themes in two dimensions were identified as competitiveness strategies of rural community enterprises in rural Korea. Differentiation strategies consist of new product development, service improvement, brand image improvement, advertise and public relation, and concentration. Cost leadership dimension includes cost reduction, increasing benefit, and long-term investment. The findings of this paper implicate the underlying the competitiveness strategies from managers' perspective.

Analysis on Selection Attributes of Chujado as Island Tourism using IPA (IPA에 의한 추자지역의 도서관광 선택 속성 분석)

  • Choi, Yong-Bok;Boo, Chang-San;Kim, Min-Cheol
    • Journal of Fisheries and Marine Sciences Education
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    • v.24 no.2
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    • pp.302-310
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    • 2012
  • This study was focused on tourists visiting the Chujado, Jeju Special Self-Governing Province as island tourism. First, this study collected the selection attributes visiting Chujado from literature review and applied the IPA (Importance-Performance Analysis)with the attributes to this research. The results are as follows: First, in the area I, the attributes (climates, exotic atmosphere, tourism information, reservation service, a variety of food, clean food etc.) both with high importance and high performance need to be kept continuously. And, in the area II, the IPA map showed that other attributes (accessibility, a variety of food, accommodation, affordable price etc) with high importance and low performance) need to be improved in the future time. These results can give the implications for establishing an appropriate policy of Chujado tourism development.

A Study on Purchase Intention Considering Perceived Risks and Perceived Benefits (지각된 위험과 지각된 편익이 구매의도에 미치는 영향 - 의료관광사업 중국잠재수요자 중심으로)

  • Lee, Ji-Eun;Zou, Yujie
    • Korea Journal of Hospital Management
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    • v.20 no.1
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    • pp.25-38
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    • 2015
  • China has a growing number of medical tourists to visit South Korea every year, with economic growth, and thus Korea's medical tourism is growing countries in the new growth engine industries and attracting attention. In this study, this time looking at the risks and benefits of medical tourism potential factors consumers feel the Chinese people for South Korea medical tourism, economic, based on existing research, functional, temporal, social, and psychological setting factors, risks and benefits conducted a study of the relationship between the purchase of your help. Risk factors identified through this study, we investigate expanding the overseas medical tourism market to visit Korea by managing the benefits and know the strategic implications that can achieve customer satisfaction by the service convenient for Chinese tourists.

Adaptive Recommendation System for Tourism by Personality Type Using Deep Learning

  • Jeong, Chi-Seo;Lee, Jong-Yong;Jung, Kye-Dong
    • International Journal of Internet, Broadcasting and Communication
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    • v.12 no.1
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    • pp.55-60
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    • 2020
  • Adaptive recommendation systems have been developed with big data processing as a system that provides services tailored to users based on user information and usage patterns. Deep learning can be used in these adaptive recommendation systems to handle big data, providing more efficient user-friendly recommendation services. In this paper, we propose a system that uses deep learning to categorize and recommend tourism types to suit the user's personality. The system was divided into three layers according to its core role to increase efficiency and facilitate maintenance. Each layer consists of the Service Provisioning Layer that real users encounter, the Recommendation Service Layer, which provides recommended services based on user information entered, and the Adaptive Definition Layer, which learns the types of tourism suitable for personality types. The proposed system is highly scalable because it provides services using deep learning, and the adaptive recommendation system connects the user's personality type and tourism type to deliver the data to the user in a flexible manner.