1 |
Beijing Municipal Tourism Bureau, Tourism Industry as the World's Largest Industry Development Research, China, 2016.
|
2 |
Chinese Government Official Website, http://www.ctaweb.org, 20 Jul. 2018.
|
3 |
J. Li, Research on Community Resident's Perception of the Spring Festival of Jinan, Master Thesis, Shandong University, 2016.
|
4 |
Shandong Tourism Administration, http://www.sdta.gov.cn, 25 Jul. 2018.
|
5 |
People.cn, http://env.people.com.cn/n1/2019/0109/c1010-30511944.html, 19 Feb. 2019.
|
6 |
Q. D. Chen, "Full Perspective of Service Design," Journal of Nanjing Arts Institute, vol. 4, Apr. 2012, pp. 141-144. doi: 10.3969/j.issn.1008-9675.2012.04.035
|
7 |
Z. Y. Fu, "Design Empowers by Action," 2017. http://www.visionunion.com/article.jsp?code=201706010003, 2 Dec. 2019.
|
8 |
S. Marc, Writing in the Tourism and Service Design Thinking, Touchpoint, People Post Press, 2016, pp.185-188.
|
9 |
IResearch, Report of Chinese Tourism in 2017, http://www.iresearch.com.cn, 20 Jul. 2018.
|
10 |
Shandong Meteorological Bureau, http://sd.cma.gov.cn, 20 Apr. 2019.
|
11 |
G. L. Shostack, "How to Design a Service," European Journal of Marketing, vol. 16, 1982, pp. 49-63. doi: 10.1108/EUM0000000004799
DOI
|
12 |
M. Li and L. A. Cai, "Souvenir Shopping Attitudes and Behavior among Chinese Domestic Tourists: An Exploratory Study," Journal of China Tourism Research, vol. 4, 2008, pp. 189-204. doi: 10.1080/19388160802313787
DOI
|
13 |
K. Philip, K. Hermawan, and S. Iwan, Writing in the Marketing 4.0: Moving from Traditional to Digital, Wiley, 2017.
|