• 제목/요약/키워드: Tourism service

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방한 외래관광객의 의류상품 구매동기와 구매행동에 관한 실증적 연구 (An Empirical Study on the Clothing Merchandise Purchase Motivation and Behavior of Foreign Visitors in South Korea)

  • 서철현;조지현
    • 한국생활과학회지
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    • 제11권4호
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    • pp.367-380
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    • 2002
  • This study tries to search and analyze empirically the clothing merchandise purchase motivation and behavior made by foreign visitors who bought clothes as tour memorials in South Korea. To make a empirical study we made survey research and evaluated 30 items for the survey of clothing purchase motivation and 25 items for the survey of the importance and satisfaction revealed at the time of purchase with the standard of Likert 5 point. We had chosen 614 sample participants including 176 English speakers, 211 Japanese speakers, and 277 Chinese speakers among those foreign tourists who had purchased clothing materials at the Dongdaemun Shopping Mall. The result of analysis is as follows : As the result of factor analysis about the clothing merchandise purchase, we had 6 factors. They are (1)impulse, (2)utility, (3)fashionableness, (4)tour commemoration (5)psychology (6)economy. As the result of cluster analysis based on the standard of selected 6 factors of clothing merchandise purchase motivation, we could divide three groups such as (1)the pursuit type of clothing merchandise purchase, (2)the pursuit type of recreation of feeling (3)the pursuit type of tour memorial. As the result of analysis on the items of purchased clothing merchandise, the highest frequency of purchase was made by T-shirt, then by the order of sweater, blouse, and aloha shirt, pants, and jacket. In regard to the importance of items related to clothing merchandise, the highest importance was made by design, then by the order of price, size, color and utility, and style. In regard to the items related to the service of shopping mall, the highest satisfaction was made by the convenience of business hour. Meanwhile, the lowest satisfaction was made by the inconvenience of fitting room, the speaking and by ability of foreign languages by sales agents.

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청남대 관광객의 재방문 행태에 관한 연구 (Behavioral Analysis of Revisiting Tourism for Chung Nam Dae Sightseeing Site)

  • 이현재
    • 한국콘텐츠학회논문지
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    • 제13권3호
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    • pp.370-380
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    • 2013
  • 본 연구는 고유한 특성이 강해 초기 관광객의 재방문을 유도하기가 용이하지 않은 관광지인 청남대를 대상으로 재방문 행태를 분석하기 위한 시도이다. 분석기법으로는 다변량 통계분석인 시차변수를 활용하였으며, 분석방법은 청남대 관광객의 재방문 행태를 입장료나 소득수준과 같은 경제적 요인을 바탕으로 하였다. 청남대 관광객의 재방문 의도를 결정하는 장기적인 분석결과에 의하면 단기분석과는 달리 청남대 관광객의 재방문은 전국을 대상으로 하고 있으며 충청권 및 충북지역의 재방문 관광객은 오히려 감소하는 것으로 나타났다. 한편, 청남대 재방문 의도의 결정 요인을 살펴보면 입장료에 의한 영향은 초기 방문을 통해 민감하게 반응하는 것으로 나타났다. 그러나 소득수준에 의한 영향은 시차가 길어질수록 그 영향력이 큰 것으로 분석되었다. 따라서 청남대 재방문의 기회를 확대하기 위해서는 청남대 입장료의 요금체계 개선뿐만 아니라 이에 부합하는 시설 확충, 이미지 제고, 서비스개선 및 프로그램 개발 등의 노력이 수반되어야 할 것이다. 그리고 장기적으로는 잠재된 관광지 가치의 개발이나 주변의 유사 관광지와의 연계개발 등도 고려해야 할 것이다.

온천관광지 이미지 포지셔닝: 국내 10대 온천을 중심으로 (Image Positioning for Spa Destinations: Focusing on the Top 10 Spa Destinations in Korea)

  • 양리나;김시중
    • 산경연구논집
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    • 제9권2호
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    • pp.39-45
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    • 2018
  • Purpose - The purpose of this study is to examine the image similarity and attribute recognition of the top 10 rated spa destinations (Chungnam Deoksan, Chungnam Dogo, Busan Dongrae, Daejeon Yuseong, Chungnam Asan, Gyeongbuk Bomun, Chungbuk Suanbo, Gyeongnam Jangyu, Chungnam Onyang, & Gyeongbol Bugok) in Korea based on the visits to these spa places by the customers. Research design, data, and methodology - The survey of this study was conducted on the visitors to the top 10 spa destinations in Korea from April 8 ~ April 21, 2017, and a total of 300 questionnaires were distributed. Of them, effective questionnaires used in the final study were a total of 241. In this study, empirical analysis was made through frequency analysis, factor analysis, and multidimensional scaling ALSCAL(spinning symmetry for image similarity and rectangle for attributes recognition) by using the Statistics Package SPSS 24.0. Results - According to the analysis result of spa destination image similarity, the stress level was 0.16453 and the level of the stress was good. Moreover, the coefficient of determination (RSQ) was, which had a description of each aspect of the spa destination, 0.79908. According to the results of attribute recognition, the stress value of 0.11805 represents a degree of conformity, and the coefficient of determination(RSQ) appeared at 0.98665. Therefore, the results of this analysis are that the similarities between spa destinations and the attribute recognition of the spa destinations is a suitable model that is properly expressed in two dimensions. Conclusions - First, according to the analysis result of image similarity, Deoksan & Dogo spa revealed similar images, as well as the Dongrae and Yuseong spa, while on the contrary Asan, Bomun, Suanbo spa has different images from the rest. Second, according to the results of attribute recognition, Asan and Onyang spa has competitiveness in terms of accessibility to spa destination; Yuseong, Dongrae, Jangyu spa in terms of spa facilities, spa tourism conditions, and service & shopping conditions. while spa water quality and spa costs showed low attribute reflection for all 10 spas. Therefore, the spa visitors cannot recognize the differentiation of spa water quality and spa costs.

테마파크 이벤트프로그램 이미지가 방문객 만족과 재방문의사에 미치는 영향 (The Effect of Event Program Image of Theme Park on the Visitors' Satisfaction & Revisit Intention)

  • 김시중
    • 한국지역지리학회지
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    • 제16권2호
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    • pp.154-166
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    • 2010
  • 본 연구의 목적은 테마파크내 이벤트프로그램의 인지적 정서적 이미지가 방문객 만족과 재방문의사에 미치는 영향을 규명하는 것이다. 이를 위하여 대전 오월드(O-World) 방문객을 대상으로 실증분석을 실시하였으며 분석결과는 다음과 같다. 첫째, 테마파크내 이벤트프로그램의 인지적 이미지 요인이 전체 이미지에 미치는 영향을 분석한 결과 '분위기 서비스'요인, '편의시설 환경'요인 및 '이벤트 내용'요인이 전체 이미지에 영향을 미치는 것으로 나타났다. 둘째, 테마파크내 이벤트프로그램의 정서적 이미지 요인 가운데 '흥미'요인, '경험'요인 및 '심리'요인이 전체 이미지에 영향을 미치는 것으로 나타났다. 셋째, 테마파크 전체 이미지는 전체 만족도에 그리고 전체 만족도는 재방문 의사에 정(+)의 영향을 미치는 것으로 나타났다.

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도서관의 울타리를 넘어서는 저작물 디지털 서비스의 가능성: 저작권법 제35조의 4의 주요 내용과 한계에 대한 검토 (Possibility of Transmission for Works Beyond Library Fence: Review on the Main Contents and Limitations of Article 35-4 of the Copyright Act)

  • 이호신;정경희
    • 정보관리학회지
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    • 제37권3호
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    • pp.107-131
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    • 2020
  • 이 연구는 최근 신설된 저작권법 제35조의 4와 동법 시행령의 관련 규정을 디지털도서관의 구축과 서비스에 적용할 수 있는지 점검하기 위한 것이다. 「저작권법」 제31조와 제50조를 비롯한 관련 규정과 선행연구에서의 논의들을 살펴보면서 법률 개정이 이루어지게 된 배경과 필요성을 이해하였다. 그리고 나서 신설된 법령의 구체적인 내용을 법률과 시행령, 문화체육관광부령을 두루 참조하여 상세하게 분석하였다. 아울러 「저작권법」 제31조와 제50조와의 비교를 통하여 신설된 조항의 특징과 의의, 한계와 문제점을 분석하였다. 이를 바탕으로 그 실효성을 높일 수 있는 네 가지의 방안을 제안하였다.

소셜 빅데이터를 활용한 영화촬영지 관광자원화 방안 -전주 지역의 관광체험 SNS 동향 분석을 토대로- (A Study on Tourism Resource Strategy of Film Location using Social Bigdata based on SNS Trend Analysis of Jeonju Area)

  • 박지영;김건;김찬영;오효정
    • 한국콘텐츠학회논문지
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    • 제16권11호
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    • pp.477-487
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    • 2016
  • 1995년 드라마 <모래시계> 촬영지가 유명 관광지로 각광받고 수많은 관광객들을 불러 모은 이후, 각 지자체는 영화 드라마 촬영을 유치하고자 다양한 노력을 기울이고 있다. 지자체 중에서도 특히 전주시는 국제영화제 개최, 전주영상위원회 및 전주영화종합촬영소 설립 등 촬영을 유치하고자 적극적으로 노력하고 있다. 그러나 이러한 풍부한 기반 환경을 갖췄음에도 불구하고, 촬영 이후에 이를 장기적으로 활용하고자 하는 노력은 타 도시에 비해 미흡한 실정이다. 본 연구에서는 이와 같은 한계를 보완하기 위하여 대표적인 SNS(Social Network Service)인 트위터(twitter)를 대상으로 특정 구문을 포함한 트윗을 수집, 그 추이를 분석하였다. 이러한 트윗 멘션의 내용 분석을 통해, 본 연구는 전주 지역의 촬영지와 관광지에 실제로 방문하는 관광객의 주요 방문 요인을 알아보고, 나아가 촬영지의 관광자원화를 위한 방안을 제안하였다.

The effects of Dessert Cafe Franchise's Experiential value on Lovemarks and Brand loyalty: Focusing on the Control Variables by Structural Equation Model

  • Kim, Ki-Soo;Kim, Sung-Hun;Cho, Sung-Ho
    • 유통과학연구
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    • 제16권10호
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    • pp.39-46
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    • 2018
  • Purpose - this research is to examine the relationship between Franchise's experiential value, lovemarks, respectful recognition, and brand loyalty focusing on the control variables. Control variables such as age, occupation, education, monthly income, and kinds of restaurant are included to measure influence on these as well. Research, design, data, and methodology - 500 questionnaires were distributed from June 10th to July 10th, 2017. 225 respondents were totally included in this analysis using SPSS and AMOS program. In order to test hypothesis, factor analysis and reliability verification firstly were employed, and then covariance structure analysis was used. Results - Empirical results are as followed. First, it can be mentioned that the esthetics of dessert cafe is analyzed to have a positive effect on the perception of love and respectful perception. Second, playfulness has a positive effect on perception of love. Third, respect perception has a positive effect on brand loyalty. When variables such as age, occupation, education, monthly income, and restaurant type were used as control variables, only monthly income had a significant effect on respect recognition. This shows that the control variable has a significant effect on the causal relationship of the variables. Conclusions - In summary, it can be stated that it is necessary for marketers to establish marketing strategies in order to boost customers' experiential value such as esthetics of franchise and also to strengthen lovemarks for respectful recognition and brand loyalty.

골프장 이용의 만족도 결정요인 - 회원제와 대중 골프장의 비교 - (A Comparative Analysis of Determinant Factors for the Level of Satisfactions Regarding Membership and Public Golf Courses)

  • 고동완;우제철
    • 한국조경학회지
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    • 제35권3호
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    • pp.13-21
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    • 2007
  • Golf has emerged as one of the key leisure activities in Korea. This study examines the characteristics of golf consumption typology. A total of 256 questionnaires were collected from membership and public golf courses in the Incheon and Gyeonggi district. This study explores user satisfaction with and service at the golf course. The results of this research show that there are primary factors in user satisfaction regarding course facility, scores and operational services. Detail responses regarding these golf courses prove that the whole of the golf course, satisfaction with the course layout, landscaping and user gratification with the golf facilities are influenced by contentment with the management of the golf course. Satisfaction with scores were correlated with user contentment with the golf course. Detailed factors regarding operational services cited such aspects as ease of reservations, staff and tee time, all factors related to the smooth arrangements and progress that are influenced by operational services. This research was more concerned with course design and facility operations than marketing operations, which can satisfy users through investment in variety and expansion of the course facilities. Satisfaction in these areas is correlated to revisits and recommendations to others. The types of membership and public golf courses face difficulty in development, operation, and facilities maintenance, among other features. This paper will help separate out each quality in order to formulate difference stratagems for marketing and operation tactics in the future.

비주거 한옥의 제도적 지원 필요성을 결정하는 가치요인 분석 (An Analysis of Decision Factor about the Necessary for Governmental Support of non-Residential Han-ok)

  • 남상덕;이주형
    • 한국산학기술학회논문지
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    • 제14권10호
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    • pp.4876-4883
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    • 2013
  • 본 연구는 한옥보전 구역 내에서 비주거용 한옥이 점차 늘어나고 있는 상황에서 비주거한옥에 대한 제도적 지원이 필요한 근거를 제시하는데 목적이 있다. 이를 위해 비주거한옥 제도적 지원의 필요성에 영향을 미치는 요인을 분석하여 비주거한옥의 가치를 평가하였다. 분석에는 로지스틱분석을 활용하였으며, 비주거한옥에 대한 제도적 지원 필요성에 동의하는 경우 어떠한 가치요인을 중요하게 판단하였는지 분석하였다. 분석결과, 주거환경이 열악한 한옥의 활용, 한옥 외관상 가치, 지역의 생활복지 서비스 제공, 관광객 수용, 상업공간 제공, 역사성 부족, 한옥에 대한 개방성 강화 등의 7개의 요인이 비주거한옥에 대한 제도적 지원 필요성 결정에 영향을 미치는 것으로 나타났다.

유휴농지 활용유형별 사례 비교 연구 (A Comparative Study on the Cases of Utilizing Type of Idle Farmlands)

  • 김경찬;정인호;구승모
    • 농촌계획
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    • 제21권2호
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    • pp.189-199
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    • 2015
  • This study made use of 9 types of utilizing idle farmland deducted from existing research in order to examine cases by type of idle farmland, and selected representative cases by type after analyzing contents of 165 available newspaper articles. Selected Cases were assorted into agricultural use and nonagricultural use, and agricultural use are as followed. (1)Community Service/Farming type is the case of Gimhae city reported on 'Busan Ilbo', (2)High Income/Farming type is the case of cooperative unit of Geumjeong crude drug in Yeongam appeared in 'Newsis', and the case of Omija industry in Mungyeong reported on 'Hankyoreh', (3)Tourism/Landscape/Farming type is the case of rape flowers and buckwheat flowers in Gupo village reported on 'Asia News Agency', (4)Stock Raising/Farming type is the case of growing foraging crops published in 'The Daejeon Ilbo', (5)Weekend farm type is the case of utilizing idle farmlands and creating weekend farm reported on 'Mediawatch', (6)High income/Forest type is creating Mulberry cultivation areas in Hamyang-Gun published in 'Yonhap News', (7)Ecology/Landscape/Forest type is forestation project of idle land reported on 'Newsis', (8)Agricultural Experience Study type is the case of managing agricultural experience study center in Dosun elementary center published in 'Sisajeju' and the case of non-agricultural application case, (9)Ecological Environment type is the case of wetland restoration of idle farmland in Gochang. This study investigated and arranged detailed contents by the literature search and interview investigation according to investigating items such as utilizing area, main agent, purpose, utilizing item, utilizing content, etc. by case. With that, it deducted implications as well as case characteristics, and finally suggested political proposals through the case analysis.