• 제목/요약/키워드: Top Manager Support

검색결과 18건 처리시간 0.019초

지식 경영 활동의 혁신 역량으로의 연계 : IT 서비스 산업 중심으로 (Linking Knowledge Management Activities to Innovation Capability : Focused on IT Service Industry)

  • 김병수;허용석;한인구;이희석
    • 지식경영연구
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    • 제11권1호
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    • pp.97-113
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    • 2010
  • Given the large investment and prevalence of knowledge management (KM) in organizations, it has become important to analyze the effects of KM activities on organizational performances. A theoretical framework is proposed to investigate the impact of KM activities on innovation capabilities in the IT service industry. This study considers KM activities as the major determinant that enhances absorptive capacity. KM activities enhance employees'ability to obtain external knowledge, resulting in increasing intellectual capital. Thus, this study proposes that absorptive capacity plays a mediating role between KM activities and innovation capability. Additionally, this study investigates the key antecedents of KM activities that promote employees' knowledge sharing. Based on prior studies on KM, this study posits KM team activities and top manager support as KM activities. The proposed research model was tested by using survey data collected from 556 employees in the IT service industry. PLS (partial least squares) was employed for the analysis of the data. The findings of this study showed that KM activities and absorptive capabilities play a significant role in enhancing service innovation and process innovation in the IT service industry. The results also shed light on the mediating role of absorptive capacity between KM activities and innovation capability. Moreover, both KM team activities and top manager support serve as the salient antecedents of promoting employees' knowledge sharing.

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ERP 성공요인에 대한 시스템관리자와 컨설턴트 간의 시각 차이 (Perspective Differences between System Managers and Consultants as to ERP Critical Success Factors)

  • 장활식;최유정
    • 한국정보시스템학회지:정보시스템연구
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    • 제14권2호
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    • pp.215-236
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    • 2005
  • The purpose of this paper is to examine the differences in the critical success factors for ERP adoption suggested by the system managers and the ERP consultants. The survey results indicated the following findings. First, there was no significant difference in the relative importance of the critical success factors between the system managers and the ERP consultants. Both groups agree that 'top manager's concern and support' is the most critical factor and that 'user involvement' is the second. However, the system managers tend to think 'training and education of end users' and 'cooperations among the project participants' more important than the consultants do. Second, both groups agree that the most important ERP contribution should be 'improvements in the business processes.' They also agree that the least important aspect is 'ERP's contribution to the individual's productivity.' In overall, the ordered lists of ERP evaluation criteria according to their importances were of no significant difference between the groups. Third the two groups showed differences when they were asked to evaluate the importance of the critical success factors for each of the ERP evaluation criterion. In general, the system managers tend to put more emphasis on 'training and education of end users' and 'adaptation of end users to the changed processes,' whereas the consultants tend to emphasize more on 'top managers' interest and supports' and 'project manager's capabilities and performance.' The differences in the critical success factors presented by the two groups indicated that more efforts need to be devoted to understanding other participant's interests and concerns in an ERP project team. Better coordinations based on the mutual understandings could improve the chance of achieving a success in adopting ERP packages.

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From JIT to the introduction of a CIM supported by human based systems

  • Nezu, Kazuo
    • 제어로봇시스템학회:학술대회논문집
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    • 제어로봇시스템학회 1990년도 한국자동제어학술회의논문집(국제학술편); KOEX, Seoul; 26-27 Oct. 1990
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    • pp.1246-1249
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    • 1990
  • Japanese manufacturers have seen the market swing from a sellers' market to a buyers' market by dint of changes in the economic environment. Therefore, they have found the need to establish a production system in which products can be manufactured at the speed at which they are being sold and which achieve a competitive advantage. FA activity in Japan today has begun to change from local automation to totally integrated automation. This paper introduces a bottom to top based JIT-FA system and describes how to approach and introduce a CIM supported by human based systems. A fully automated CIM system is not only flexible but also rigid. However we can realize a flexible production line system by partially introducing human based systems including a decision support system.

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국내 종합병원 환자만족도 조사현황 분석 (A Study on the Patient Satisfaction Survey at the General Hospitals in Korea)

  • 이선희;김지인;조우현;이지전
    • 한국의료질향상학회지
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    • 제5권1호
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    • pp.42-57
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    • 1998
  • Background : It is increasing the concern for patient satisfaction as a customer information. This study was planned to investigate the activities related to patient satisfaction survey at the Korean hospitals. Methods : We performed the nationwide survey on 235 general hospitals by using the self-administrated checklist from Sep. 9 to Oct. 9, 1996. The response rate were 50.2%. We analyzed the descriptive statistics and chi-square test by SAS software on 118 hospitals. Results : First of all, 62.7% of study hospitals showed to conduct the patient satisfaction survey, and most of hospitals which did not conduct it had a plan to do it within 5 years. The reason that hospitals did not conduct satisfaction survey was due to a lack of administrator's interest or adequate questionnaire form. Second, the bigger, public and being more located in the big city or opened more than 10 years, the more hospitals conducted the patient satisfaction survey. Also, patient satisfaction survey was mainly handled by planning dept. or administrative team. Third, most hospitals had their own way of making questionnaires without proving reliability and validity. The results of the survey were applied to hospital management timely, and were mostly reported to top manager level. Most CEO concerned about the results of satisfaction survey. Fourth, the staffs in charge of survey had problems such as skill related to data analysis and development of questionnaire and they suggested that this problems could be solved through inducing the implementation of the survey results on hospital management, support for the development of standardized questionnaires and increasing the top manager's interests. Fifth, most questionnaires composed of lots of questioning items on hospital equipments and environment, and kindness of hospital employee to patients. Conclusions : Although this study had some limitations in generalization due to low response rate in big hospitals, it is meaningful to find the present state and the problems related to patient satisfaction survey of the general hospitals. We can conclude that there are increasing the concern for patient satisfaction survey among the hospitals nationwide, and it can be needed for technical support related to development of survey tool or method.

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해운물류정보시스템의 활성화를 위한 실태분석 연구 (A Study on the Actual Condition Analysis for Shipping Logistics Information System Activation)

  • 김덕일;김명재;김성규;안기명
    • 한국항해학회지
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    • 제24권5호
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    • pp.343-360
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    • 2000
  • The information technology(IT) development of telecommunication, along with the informationalization over the world, enables the firms to process their inner and outer operations through Electronic Data Interchange (EDI) system. And the concept of logistics has become more important to the enterprises in strategic sense because it had aggrandized itself to more comprehensive and integrative concept. Also the world shipping market is more competitive than any other market. In these environment, to maintain competitve power, shipping firms process operations by Logistics Information system(LIS), And then, reduce the working processes, working time and its costs. So the LIS has become more important in developing our national logistics system and industry. Therefore, this study purposes on empirically analyzing the activation factors of shipping LIS and the relationship these factors with logistic performances in the shipping industry. Considering environments of Shipping logistics information system, this study sets up the research model and hypothesis to examine the activation factors of shipping LIS and the relationship these factors with logistic performances. We used the field data on the 163 numbers of firms(29 overseas shipping companies and 133 forwarding Agency) to get the empirical evidence. According to the study results, The shipping LIS activation factors which the sample firms recognized as important: were top manager's support, well structured communication channel, strategic plan's connection and inner informationalization level. And IS organization & human resources, IS discipline & training, software development, IS organizational alignment, database management system, information standardization, competitive advantage, financial support and government support represent partially significant. Also, the current shipping LIS's main problems are expensive system cost, standardization of working process's, institution's imperfection and system's interaction defect. So these problems must be improved to activate shipping LIS.

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Factors Affecting Activity-Based Costing Adoption in Autonomous Public Universities in Vietnam

  • HOANG, Thi Bich Ngoc;PHAM, Duc Hieu;NGUYEN, Thi Minh Giang;NGUYEN, Thi Thanh Phuong
    • The Journal of Asian Finance, Economics and Business
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    • 제7권12호
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    • pp.877-884
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    • 2020
  • The main aim of the present study is to investigate the factors that are considered affecting the adoption of Activity-Based Costing (ABC) in the autonomous public universities in Vietnam. A quantitative research was carried out. The data was collected through an online questionnaire survey between June 2020 and September 2020 addressed to the target respondents comprising 168 managers and accountants from 23 autonomous public universities in Vietnam, which participated in the resolution project No. 77/NQ-CP of the Vietnamese government on the pilot renovation of operational mechanisms of public tertiary education institutions during the period of four years, from 2014 to 2017. The findings resulted from hypothesis testing by a binary regression analysis based on the SPSS 20.0 software show that training, competition, support of top manager, and university size are the four main factors that positively affect the adoption of Activity-Based Costing (ABC) in studied universities. On the other hand, no statistically significant impact was found on two other variables, namely the variety of services provided and the usefulness of cost information factors. From the research results, discussions and policy recommendations have been presented to promote the adoption of Activity-Based Costing (ABC) in Vietnamese autonomous public universities in the coming time.

혁신확산이론 관점에서의 Green SCM 도입 및 영향요인과 성과에 관한 실증연구 (An Empirical Study on the Influencing Factors, Practice Level, and Performanc of Green Supply Chain Management From the Innovation Diffusion Theory Perspective)

  • 이영찬;오형진
    • 지식경영연구
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    • 제11권5호
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    • pp.59-78
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    • 2010
  • In this paper, we arrange the concept of 'Green' in SCM after literature study of Green SCM and investigate causal relationships between influencing factors, practice level and environmental performance focused on Korean firms empirically and conduct path analysis for hypothesis test using partial least squares regression with bootstrap. Firstly, we divide influencing factors of Green SCM into environmental and organizational factors through the previous studies of innovation diffusion theory and environmental management theory, and then we selected 'uncertainty', 'competitiveness' as the environmental factors and 'top management support', 'perceived benefit', 'training' as the organizational factors. Secondly, we classify practice level of Green SCM into 'internal environmental management', 'green purchasing', 'eco-design'. Finally, we selected 'financial performance', 'environmental performance' as the organizational performance. We conducted a survey on the middle manager of manufacturing companies implementing SCM and an empirical analysis. The results of analysis show that there exist causal relationships between influencing factors, practice level, and environmental performance of Green SCM. We expect that the result of this study will suggest useful information to managers who are responsible for SCM to design and execute Green SCM in strategic perspectives.

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친환경 공급사슬관리의 영향요인, 실행수준, 그리고 기업성과간의 구조적 인과관계 (An Empirical Study on Influencing Factors, Practice Level, and Performance of Green Supply Chain Management)

  • 이영찬;오형진
    • 한국정보시스템학회지:정보시스템연구
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    • 제21권1호
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    • pp.173-203
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    • 2012
  • In this paper, we arrange the concept of 'Green' in SCM after literature study of Green SCM and investigate causal relationships between influencing factors, practice level and environmental performance focused on Korean firms empirically and conduct path analysis for hypothesis test using partial least squares regression with bootstrap. Firstly, we divide influencing factors of Green SCM into environmental and organizational factors through the previous studies of innovation diffusion theory and environmental management theory, and then we selected 'uncertainty', 'competitiveness' as the environmental factors and 'top management support', 'perceived benefit', 'training' as the organizational factors. Secondly, we classify practice level of Green SCM into 'internal environmental management', 'green purchasing', 'eco-design'. Finally, we selected 'financial performance', 'environmental performance' as the organizational performance. We conducted a survey on the middle manager of manufacturing companies implementing SCM and an empirical analysis. The results of analysis show that there exist causal relationships between influencing factors, practice level, and environmental performance of Green SCM. We expect that the result of this study will suggest useful information to managers who are responsible for SCM to design and execute Green SCM in strategic perspectives.

Corporate Corruption Prediction Evidence From Emerging Markets

  • Kim, Yang Sok;Na, Kyunga;Kang, Young-Hee
    • 아태비즈니스연구
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    • 제12권4호
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    • pp.13-40
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    • 2021
  • Purpose - The purpose of this study is to predict corporate corruption in emerging markets such as Brazil, Russia, India, and China (BRIC) using different machine learning techniques. Since corruption is a significant problem that can affect corporate performance, particularly in emerging markets, it is important to correctly identify whether a company engages in corrupt practices. Design/methodology/approach - In order to address the research question, we employ predictive analytic techniques (machine learning methods). Using the World Bank Enterprise Survey Data, this study evaluates various predictive models generated by seven supervised learning algorithms: k-Nearest Neighbour (k-NN), Naïve Bayes (NB), Decision Tree (DT), Decision Rules (DR), Logistic Regression (LR), Support Vector Machines (SVM), and Artificial Neural Network (ANN). Findings - We find that DT, DR, SVM and ANN create highly accurate models (over 90% of accuracy). Among various factors, firm age is the most significant, while several other determinants such as source of working capital, top manager experience, and the number of permanent full-time employees also contribute to company corruption. Research implications or Originality - This research successfully demonstrates how machine learning can be applied to predict corporate corruption and also identifies the major causes of corporate corruption.

경량 윈도우 관리기를 이용한 퍼스널자바 AWT 구현 (Implementation of PersonalJave™ AWT using Light-weight Window Manager)

  • 김태현;김광영;김형수;성민영;장래혁;신현식
    • 한국정보과학회논문지:컴퓨팅의 실제 및 레터
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    • 제7권3호
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    • pp.240-247
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    • 2001
  • 자바는 플랫폼 독립성, 높은 보안성, 멀티쓰레드 지원 등의 다양한 장점을 가지고 있어서 내장형 시스템을 위한 실행 환경으로 기대를 모으고 있다. 널리 쓰이고 있는 자바 수행 환경 중 하나인 Sun사의 퍼스널자바 ($PersonalJave^{TM}$)는 다양한 GUI를 쉽게 생성할 수 있도록 Truffle이라는 AWT 구조를 제공하고 있어서 셋톱박스나 PDA 등의 다양한 내장형 시스템에 활발히 이식되고 있다. 기본적으로 Truffle은 기존의 마이크로소프트 Win32 API나 X 윈도우 API를 기반으로 하고 있다. 그러나, 이러한 윈도우 관리기들은 많은 양의 디스크나 메모리 공간을 요구하므로 시스템 자원이 한정된 내장형 시스템에는 적합하지 않다. 본 연구에서는 내장형 시스템의 요구조건을 만족시킬 수 있도록 내장형 리눅스 상에서 경량 윈도우 관리기인 마이크로윈도우즈(Microwindows)를 플랫폼 그래픽 시스템으로 채택하고 퍼스널자바 AWT API를 구현하였다. 마이크로윈도우즈(Microwindows)는 경량이면서도 기존의 윈도우 관리기들과 유사한 기능을 제공하며, 별도의 그래픽 시스템 지원을 필요로 하지 않아서 다양한 플랫폼 상에 쉽게 이식될 수 있다. 또한, 소스 코드가 공개되어 있어서 응용에 따라 수정 및 확장이 용이하다. 본 연구에서는 내장형 리눅스 상에서 동작하는 마이크로윈도우즈를 이용하여 퍼스널자바 AWT를 구현하였으며 다양한 응용프로그램을 이용하여 그 효용성을 입증하였다.

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