• Journal of Distribution Science
• /
• v.14 no.10
• /
• pp.5-19
• /
• 2016

Purpose - This study conducts an empirical analysis of Korean hotel employees' perceived follower types and job attitudes and the influence of social relationships. Management methods are proposed based on the follower relationships. Research, data, and methodology - Data were collected from 400 surveys in eight top hotel restaurants in Seoul from March 16, 2016 to April 16, 2016. Of the 400, 359 valid surveys were used. The analysis was conducted using SPSS 19.0. Frequency and correlation, reliability and validity, and multiple regression tests were conducted. Results - Social relationships had a control effect on the relationship between follower types and job attitudes in terms of independent critical thinking and job satisfaction. For the social exchange relationship, active enthusiastic participation and job satisfaction had a control effect. The relationship of independent critical thinking and changes in career also had a control effect. There was no control effect in the relationship between active enthusiastic participation and motives for changing a career. Conclusion - By having followers with independent critical thinking and active enthusiastic participation, a company can achieve higher competitiveness.

• Health Policy and Management
• /
• v.15 no.4
• /
• pp.26-45
• /
• 2005

The purposes of this study were to Identify the .level of measurement on quality Indicators and evaluate the existing indicators in order to determine the priority of quality indicators' application in Korean general hospitals. A survey was conducted using a questionnaire. The subjects were quality managers working at general hospital having over 300 beds. The criteria were relevance, reliability, precision, impact, application, and preference to evaluate quality indicators. According to these six criteria, each indicator was evaluated on a five point scale(5: excellent, 1: poor). The response rate was $40.4\%$. The hospitals have monitored the average of 3.8 indicators(median 4). The indicators such as return to operating room, unplanned readmission, cancellation of booked operations, death, hospital infection, cesarean section rate, volume per disease or procedure, readmission, re-operation, blood transfusion, and post-procedural complications were frequently measured. The top ten quality indicators in the evaluation by its relevance, validity, reliability, impact, preference and application were decubitus ulcer, clean wound infection, fall, unplanned return to operation room, transfusion reactions, foreign body left In during procedure, unplanned readmission, wound infection after contaminated surgery, postoperative hemorrhage/hematoma, and cesarean section rate in order. The high priority quality indicators frequently measured could be used as primary national indicators. Standardized guidelines about monitoring indicators and the utilization will preliminarily be needed to compare and reuse the data for various purposes and improve the quality of care continuously.

• Health Policy and Management
• /
• v.16 no.4
• /
• pp.1-23
• /
• 2006

There is general consensus in the research literature that market orientation is related to organizational performance. The study examines this relationship in the Korean hospital industry. One feature of this study is to examine the differences between large and small hospitals in terms of their market orientation, performance and the relationship between these constructs. The other feature is that both market orientation and performance are conceptualized as being multi-dimensional constructs. Hence a structural equations modeling (SEM) technique is used to examine the dimensionality of market orientation and performance and to examine the nature of this relationship. Data for this study are collected using a questionnaire that is mailed to the top marketing-related managers of 1,048 hospitals. Usable responses are obtained from 230 hospitals for a response rate of 21.9%. The SEM results confirm the multi-dimensional nature of both market orientation and performance, and the strong relationships between the constructs. Interestingly, this relationship is found to be much stronger for smaller hospitals than for larger hospitals. For smaller hospitals, this study shows that market orientation has a tremendous influence on performance, with almost 73.9% of the variance in performance being attributed to market orientation.

• Journal of Information Management
• /
• v.36 no.2
• /
• pp.25-44
• /
• 2005

As the amount of information overflows, the personal information produced, utilized is difficult to find immediately because of the huge amount and diversity of information. Accordingly, it is necessary for an individual to manage effectively the personal information. This study proposes using desktop search tools as a way of the effective management of personal digital depositary and presents their problems and improvements through comparison and analysis of six desktop search tools.

• Asian Journal of Business Environment
• /
• v.6 no.4
• /
• pp.13-17
• /
• 2016

Purpose - The purpose of this paper is to evaluate two multinational companies that seem to have reconciled the two mandates of CSR and profit maximization while becoming multibillion dollar companies and examine their organizational culture and practices and their management and leadership in order to determine the controlling factors, if any, that have elicited their success while renowned for their CSR policies. Research design, data, and methodology - This is a case study, an analytical approach, which focuses on exploring and analyzing the CSR policies of Starbucks and IKEA. Results - IKEA and Starbucks considered their position in the global business environment and their social responsibilities as crucial and did more than a cursory lip service to the issues. In fact, they both took the more difficult long-term approach and tried to resolve the root causes for the environmental and social issues in their supply chain. Ultimately though, it is the ethical leadership of the top management that sets the tone for the organizational culture and its CSR. Conclusion - IKEA and Starbucks are "living proof" that a company can be successful while treating its employees and the community of suppliers and associates with respect and dignity and while making this world a better place.

• The Journal of Asian Finance, Economics and Business
• /
• v.7 no.11
• /
• pp.987-998
• /
• 2020

This study aims to examine OL as a potential mediating variable in the relationship between IT and organizational performance. Organizational learning (OL) has been proposed as the mechanism to accomplish this task. Existing empirical research demonstrates that OL may indeed act as a mediator for the effect of IT on organizational outcomes. Also, existing literature discusses the use of technology in the organization, and the case for OL as the key knowledge process, and the intersection between technology and OL as a knowledge-based means for improving organizational performance. Many studies use a descriptive measure of OL despite the theory suggesting that a normative measure may be more appropriate. This study aims to address these concerns in a setting by using structural equation modelling (SEM) to compare the effectiveness of descriptive and normative measures of OL as mediating variables in knowledge-intensive organizations. Survey results support OL as a mediator between IT and organizational performance in addition to normative measures of OL outperforming descriptive measures. Implications for research and practice are discussed. To test the model, we will apply (SEM) structural equation modeling in the analysis of a moment structures (AMOS) on the empirical evidence collected from 218 Pakistani CEOs and top managers.

• Journal of Korea Society of Industrial Information Systems
• /
• v.13 no.3
• /
• pp.87-99
• /
• 2008

This study investigates the management performance of primary medical centers on the basis of power process perspective to suggest the direction for their competitive advantages. To do so, this study conducts the questionnaire survey to middle and top managers of primary medical centers in Seoul, Incheon, and Kyoungki Province and analyzes the data by using cluster analysis and variance analysis of SPSS statistical package. According to the results, the types of primary medical centers are determined by the interaction of power determinants variables, and the type of primary medical centers which has the strongest interaction of power determinants variables shows the highest management performance compared to other types.

• Journal of Korean Institute of Industrial Engineers
• /
• v.39 no.6
• /
• pp.599-608
• /
• 2013

This study is intended to propose optimal maintenance organization to process industry, especially paper industry by analyzing maintenance organization of paper industry and finding out how the maintenance organization and the allocation of maintenance resources influence maintenance performance indices here in this paper. In this study, we analyzed the maintenance organization in detail and studied correlation between maintenance organization and equipment failure rate for the major top six domestic paper-mills in market share. According to the study, the maintenance organization has been changed in accordance with its business environment, but its performance was different by both the allocation way of maintenance resources and the structure of maintenance organization. For paper industry, whose availability is the most important key index that determines the success or failure of a business, it turns out to be the most effective strategy that operates the combination maintenance combined central maintenance with area maintenance and allocates the maintenance resources mainly for preventive maintenance. In particular, it turned out to be that there is the strong positive correlation between the rate of shift workers and the equipment failure rate. The results of this study is not limited to paper industry, but expandable to other industry. So it is expected that the direction of the maintenance organization would be given to the company which is struggling to improve its availability.

• Journal of the Korean Society of Safety
• /
• v.11 no.1
• /
• pp.99-107
• /
• 1996

This survey is to compare the the number of accidents which were occurred in 24 construction companies with the average accident in construction industry. The number of accidents in 24 companiesis is lower than the average accident, then it is classified "save", otherwise it is classified "loss". This survey is conducted to have top management be interested and invest for safety by recognizing that safety management could be profit for the company. The result of this survey is as follows : The total save amount in 1992 is 44,780mi11ion Won and average is 1,870mi11ion Won, with being 11, 200mi11ion Won by reduction amount of deaths and 33,580mi11ion Won by reduction amount of injuries. In 1993 the total is 33,330mi11ion Won and average is 1,390mi11ion Won, and in 1994 the total is 38, 720mi11ion Won and the average is 1,610mi11ion Won. This result is save amount of workmen's compensation insurance with excluding the indirect costs for accidents. The company which ranked the highest save amount is B Construction Company with being 15.1 billion Won and the next is A Construction Company during 3 years. The Company which ranked highest percentage of save amount to sales amount is Q Heavy industry with being 0.359% and the next is B Construction Company during 3 years.pany during 3 years.

• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.42 no.1
• /
• pp.167-176
• /
• 2019

The purposes of this study are first to identify the core competences of design leadership and second to propose the characteristic and effective leadership capabilities required in the design field. To propose the capabilities of reliable and meaningful core competency of design leadership, we identified core competencies through a group of experts from the top group of design leaders (Design executives, head of the design institute) rather than using a survey study based on unspecified designers. In addition, the unique interview method, AI (Appreciated Inquiry) was also used to share the actual experiences and philosophies of the interviewers, regardless of the core competencies. This study revealed that the core competences of design leadership were different from those of conventional general leadership and MOT (Management of Technology) leadership capabilities. Besides, it provided opportunities for leaders in other fields to understand and collaborate on characteristics of the design field, while demonstrating the necessity and justification of unique leadership traits in the field of design.