• Title/Summary/Keyword: The disabled users service

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A Study on User Service and Enhancement Strategy for Chungnam Representative Library (충남대표도서관 이용자 서비스 및 활성화 전략 연구)

  • Kwak, Seung-Jin;Noh, Younghee;Yu, So-Young;Kim, Jeong-Taek
    • Journal of the Korean Society for Library and Information Science
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    • v.50 no.4
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    • pp.283-310
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    • 2016
  • The present study aims to develop measures to enhance user service at Chungnam Representative Library by establishing Chungnam Representative Library Operation Master Plan. To this end, I conducted a literature review, analysis of services of other representative libraries, and a survey. The study results suggested six measures for user service enhancement. The first measure is space-specific programs, such as children's materials room, general materials room, electronic materials room, auditorium, multipurpose room, outdoor stage, exhibition room, and book café. The second measure is the services specific user types, such as children, adolescents, adults, the disabled, and multicultural families. The third measure is information service specific for information type, such as print material service and digital material service. The fourth measure is the service for the Information-Poor including the expansion of mobile library service, the service for information users in special environment, and the development of mobile library rules. Fifth measure is information service for Chungcheongnam-do residents, such as Baekje Studies specialized service that incorporates local characteristics, specialized information service for Chungcheong Studies and local materials, and information service for administrative and policy materials. The last measure is the measure to secure initial users and early stage service enhancement.

Universal Design Principles for Forest Welfare Service Using Semantic Network Analysis - Focusing on the Yumyeongsan Natural Recreational Forest - (의미 네트워크 분석을 활용한 산림휴양공간의 유니버설 디자인 원칙 연구 - 유명산 자연휴양림을 중심으로 -)

  • Lee, Jae-Hyuck;Min, Kyung-Hun;Son, Yong-Hoon
    • Journal of Korean Society of Rural Planning
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    • v.21 no.2
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    • pp.51-61
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    • 2015
  • The necessity of universal design for forestry is increasing. Although several studies applied universal design in forest site, they had been only concentrated on the barrier-free design for the limited activities rather than overall utilization for considering all visitors from the disabled, the elderly and the infirm to the baby and child. The purpose of this study is to find out the principle of the universal design within forest welfare service facilities by analysing how socially disadvantaged people perceive overall usage of natural recreation forest area. This study figures out the main principles of universal design in forest welfare through analyzing usage of children and disabilities in Yumyeongsan natural recreation forest where is one of the popular type of forest welfare area. By doing focus interviews targeted on children and disabilities, the results are analyzed through semantic network analysis, objectively. The result proves that universal design in forest welfare area contains four principles; convenience, safety, diversity and amenity. Also it confirmed that disabilities need better internal space facilities and priority care. Through those characters of universal design, forest area will be able to cover more various type of users as forest welfare area.

A study on quality of handicapped inpatients' service satisfaction at special dental clinic and their transformed perceptions toward to the dental treatment services (일부 복지관 장애인치과 내원 환자들의 서비스 만족도 및 진료 후 변화 인식도 연구)

  • Park, Soon-Ju;Choi, Seong-Woo;Park, Sun-Sook
    • Journal of Korean society of Dental Hygiene
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    • v.10 no.6
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    • pp.1001-1014
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    • 2010
  • Objectives : The purpose of this study is about discovering the basic references to find the ways to vitalize handicapped dental clinics. Methods : The study was analyzed by the satisfactions of those patients who took the advantages of using the dental care at B-welfare center and also their transformed perceptions after the services are influenced. The analysis was the questionnaire consisting of 100 items and survey data. Results : 1. The satisfaction of the dental service for the disabled was respectively high which was the average of 4.49. 2. Their satisfactions of receiving kindness services by volunteers and employees were the highest in the entire research of successful handicapped dental services and it was 4.78 overall. 3. The satisfaction of using handicapped dental clinic has the higher range of female users than male's. In the mean time treatment details of the dental care and the satisfaction towards to the volunteers and faculty at the center show the statistical significance gap. 4. The oral care service after experiencing the dental clinic for handicapped relived their discomforts of using the regular dental clinic which shows their highest satisfaction as it is the point of 4.75. 5. the change perception after dental treatment for handicapped has the higher range of females than men's and solving the problems of mouth reference and discomfort of using regular clinics show the statistical significance gap. 6. In the change perception after having dental treatment for handicapped the thought of the possibility of periodical dental care shows the highest perception when the number of visiting is usually shorter and it shows the statistical significance. Conclusions : According to the satisfaction of those inpatients who use free dental care services that belong to dental clinics for handicapped in a part of Seoul welfare centers human services were appeared as the most important factor due to their advantages of taking services from volunteers and staff members. On the other hand to enhance the medical treatment information and environment which showed the weakest factors each inpatient should be specifically specialized for their needs and also further study on plans which enhance their perceptions toward to a better quality of oral-related life is required after using dental treatment service.

Exploring the Factors of Selecting National and Public Hospitals of Hospitalization Service Users (입원의료서비스 이용자의 국공립병원 선택 결정요인)

  • Gil, Mi-Ryeong;Choi, Cheon Geun
    • The Journal of the Korea Contents Association
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    • v.17 no.8
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    • pp.290-300
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    • 2017
  • This study concerns whether the public spirit of medical services, which is the foundational goal of national hospitals, is being realized. To derive results regarding this question, it is necessary to identify the determinants that influence the choice of national hospitals. The data are based on the number of cases of medical service use among the data for 6 years from 2008 to 2013 in the Korea Medical Panel, and the subjects were limited to those who were 18 years old or older. In the final analysis, 14,365 cases of hospitalization service uses were employed. For the research method, Andersen's behavioral model theory was applied, and predisposing, enabling, and individual factors were determined to be variables. Logistic regression analysis was conducted to analyze the determinants of national hospital choice factors. It was found that the rate of use of national hospitals was very low, with 5.23% for hospitalization services. Furthermore, socioeconomically vulnerable people, such as the elderly, low-income people, the national meritorious and medical care beneficiaries, chronic patients, and disabled patients are more likely to choose national hospitals than private hospitals. Therefore, for the appropriate management of medical service use for low-income vulnerable groups, it is necessary to discuss the enhancement of primary medical care in national healthcare.

Travel Patterns of Disabled Persons Using Special Transport Systems : Case of Gyeongsangnam-do (특별교통수단 이용자 통행패턴 분석 - 경상남도 사례 -)

  • Shin, Yong-Eun;Choi, Hye-Mi;Song, Ki-Wook;Lee, Hee-Dae
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.34 no.1
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    • pp.213-221
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    • 2014
  • Since 2005, when "The Mobility Enhancement for the Mobility Impaired Act" was enacted, special transport systems(SPS) has been introduced by each responsible local entity. For its efficient operations and service enhancements, a clear understanding of travel patterns of SPS users is required. Yet we currently have a very limited understanding about them due to a lack of necessary data. This study represents an attempt to provide a better understanding of SPS user's travel patterns with the data generated by Gyeongsangnam-do SPS Call Center. The data include the number, time and day of calls, origins and destinations of callers, types of callers' impairement etc. The data thus allow one to analyze users' travel patterns, including area-wide O-D patterns. There were a number of interesting findings. For example, wheelchair users are only about 42% and the trips are made mostly on non-peak daytime periods. The results are expected to provide a helpful information not just for Center's SPS operations, but for other local entities that are interested in developing similar call centers as well. By refining the SPS system, periodic patterns of callers could be identified in the future.

Analysis of Indicators for Information-Poor shown in Library Statistics (도서관통계에 나타난 정보취약계층의 지표 분석)

  • Kim, Hong-Ryul
    • Journal of the Korean Society for Library and Information Science
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    • v.50 no.3
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    • pp.193-214
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    • 2016
  • The aim of this study was to investigate and analyze the changes in inputs and outputs for information-poor in public libraries to eliminate the digital divide. The survey and analysis was utilized indicators for the information-poor shown in library statistics. And through the analysis of statistical indicators, it examined the changing patterns of the elements that each library are inputted to eliminating the digital divide. As a result, it revealed problems such as regression of facilities for the aged and disabled, continuous decrease in the number of special materials for disabled person, and reduction of service users and budget for information-poor. In order to solve this problem and to achieve the desired performance for eliminating the digital divide. it's required the budget increase and strong policies for information-poor.

Mobile Location-based SNS(Social Network Service) for the Disabled Students (장애학생을 위한 모바일 위치기반 SNS(Social Network Service))

  • Oh, Young-Hwan
    • Journal of Digital Contents Society
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    • v.12 no.3
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    • pp.361-370
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    • 2011
  • Recent popularity of the smartphone market, with the explosive growth of mobile location-based SNS(Social Network Service), is into the mainstream. SNS aims to cooperate and share information with all users, but mobile SNS is still not easy people with disabilities. In addition to using the Web, it has difficulty to provide an appropriate interface to access such as smartphone for people with disabilities. This paper will specify and analyze the context-awareness technology and SNS function, and study a variety of information that students with disabilities such as time, location and activity states including data collection and analysis of the situation by converting the status information. It has provide that students with disabilities to lead comfortable life in school according to the various types of disabilities, and school information and safety services using mobile location-based SNS.

A Study on the Improvement of Technical Regulation for Terminal Equipment connected to Wired Broadcasting and Communications Facilities (방송통신 유선 설비에 접속되는 단말장치 기술기준 개선 연구)

  • Kim, Bong-Seok;Choi, Mun-Hwan;Cho, Pyung-Dong
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2013.10a
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    • pp.813-816
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    • 2013
  • National Radio Research Agency(RRA) has legislated technical regulations of telecommunication equipments. These technical regulations are related to safety of operators and users, service quality, accessibility for the disabled, interoperability and network connection of terminal equipment. Also, RRA drives the establishment or amendment of technical regulations for terminal equipment considering the evolution of ICT technicology and diversification of services. In 2013, RRA researched the amendment of technical regulations in relation to terminal equipment, which are related to the measurement frequency for signal band power, unwanted signal power, pulse shape.

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Measurement and Analysis of Library Anxiety among Library Handicapped User (장애인 이용자의 도서관불안 측정과 분석 - 공공도서관을 중심으로 -)

  • Jang, Bo-Seong;Kim, Eun-Jeong;Nam, Young-Joon
    • Journal of Korean Library and Information Science Society
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    • v.41 no.3
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    • pp.309-327
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    • 2010
  • Regardless of age, ethnic group, status, public library service should be provided equally to everyone. However, people with disabilities have been recognized as a uncomfortable facility for public library. In this study was investigated and analyzed the library anxiety of public library handicapped users utilize K-LAS. As a result, Library anxiety is very differed according to sex, age categories, disability type, the frequency of library visit, purpose of visit, Especially, the factor on library staff and psychological.emotional factor was high.

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Development of the Scale to Evaluate Archival Information Service Environments Based on 'the Barrier-Free Authentication' and Evaluation: A Case Study of the National Archives of Korea ('장애물 없는 생활환경인증'에 기반한 기록정보서비스 환경 평가 척도 개발과 평가 - 중앙기록물 관리기관을 사례로 -)

  • Kim, Young-Oh;Koo, Joung Hwa
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.30 no.3
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    • pp.59-92
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    • 2019
  • The purpose of the study is to develop the indicator and scale for evaluating the service environments of archives and to assess the physical service environments of National Archives of Korea (NAK), and then to suggest the alternatives to improve the current service environments on the basis of the results of evaluation. To achieve the purpose, the study designed three research phases: first, to develop the indicator and scale to measure the current service environments by merging universal design indicators and various standards of NAK for establishing facilities and environments on the basis of the barrier-free authentication indicators; second, to evaluate the current service environments of NAK with the newly developed scale; finally to suggest alternatives to improve the current environments on the basis of the evaluation findings. The study found that current service environments of NAK have critical limits on the areas and facilities to provide direct archival information services to users such as reference service desks, showrooms, education rooms, seminar rooms, etc. On the basis of the results, the study suggested the alternatives and further studies for making barrier-free service environments of archives.