• 제목/요약/키워드: The Mediating Effects

검색결과 3,020건 처리시간 0.026초

감정부조화와 서비스제공수준 간의 관계에서 고객지향성의 매개효과에 관한 연구 (A Study on the Effects of Customer Orientation on Emotional Dissonance and Service Delivery Level)

  • 송정수;손은일
    • 대한안전경영과학회지
    • /
    • 제11권4호
    • /
    • pp.127-137
    • /
    • 2009
  • The purpose of this study were to examine the effects of emotional dissonance on customer orientation and service delivery level, and to examine the mediating effects of the customer orientation. In order to verify the relationships and mediating effect, data were obtained from 199 nurses working in a general hospital in Changwon City were analyzed by using SPSS 12.0. and AMOS 5.0. The findings are as follows: Firstly, there was a negative relationship between emotional dissonance and customer orientation. Secondly, there was also a positive relationship between customer orientation and service delivery level. Thirdly, there was also a negative relationship between emotional dissonance and service delivery level. Finally, the customer orientation was a partial mediating effect on the relationship between emotional dissonance and service delivery level. Based on these findings, the implications and the limitations of the study were presented including some directions for future studies.

유아교사의 정서지능이 유아의 행복에 미치는 영향 : 유아교사 직무만족의 매개효과를 중심으로 (The Effects of Early Childhood Teachers' Emotional Intelligence on Young Children's Happiness : Based on Mediating Effects of Teachers' Job Satisfaction)

  • 전효정;이경님;고은경
    • 아동학회지
    • /
    • 제36권6호
    • /
    • pp.125-146
    • /
    • 2015
  • The purpose of this study was to examine the mediating effects of early childhood teachers' job satisfaction on the relationship between teacher's emotional intelligence and young children's happiness. The subjects in this study comprised 294 young children and 24 early childhood teachers in Busan, Gyeongsangnam-do. The findings of study were as follow: the job satisfaction of the early childhood teachers was found to have a mediating effect on the relationship between their emotional intelligence and young children's happiness. These findings suggest that in order to promote young children's happiness, it is necessary to strengthen teachers' emotional abilities and to support strategies which enhance and build up their job satisfaction.

간호대학생의 임상실습 스트레스와 공감역량의 관계: 간호전문직관의 매개효과 (Relationship between the Stress of Clinical Practice and Compassion Competence in Nursing Students: The Mediating Effect of Nursing Professionalism)

  • 전원희
    • 가정∙방문간호학회지
    • /
    • 제27권2호
    • /
    • pp.169-178
    • /
    • 2020
  • Purpose: This study examined the mediating effects of nursing professionalism on the relationship between the stress of clinical practice and compassion competence in nursing students. Methods: A correlational research design was used in this study. The participants were 120 nursing students recruited from three universities in South Korea. Data were collected using the self-reporting scales of stress of clinical practice, nursing professionalism, and compassion competence. Baron and Kenny's regression method and the Sobel test were used to analyze the mediating effects of nursing professionalism on the association between the stress of clinical practice and compassion competence. Results: The mean score for compassion competence was above average. Of the compassion competence domains, sensitivity and insights had the highest and lowest scores, respectively; there were significant mean differences in compassion competence scores according to their grade and level of satisfaction with nursing major. Compassion competence correlated negatively with the stress of clinical practice, whereas it correlated positively with nursing professionalism. In addition, nursing professionalism exerted full mediating effects on the relationship between the stress of clinical practice and compassion competence. Conclusion: The results suggested that enhancing nursing professionalism could help promote compassion competence among nursing students who experience stress in clinical practice.

아동병동 간호사의 임상의사결정 능력이 직무만족도에 미치는 효과: 아동병동 간호사-환아 부모 간 파트너십 매개효과를 중심으로 (Effects of Clinical Decision-making on Job Satisfaction among Pediatric Nurses: The Mediating Effect of the Nurse-Parent Partnership)

  • 신경숙;김혜영
    • Child Health Nursing Research
    • /
    • 제24권1호
    • /
    • pp.9-17
    • /
    • 2018
  • Purpose: The purpose of this descriptive survey study was to characterize the relationship between clinical decision-making and job satisfaction among pediatric nurses and to elucidate the mediating effects of the nurse-parent partnership on that relationship. Methods: The subjects of the study were 174 nurses who had worked in a pediatric ward in a university hospital, general hospital, or children's hospital. Data were collected from June 20, 2016 to August 10, 2016 and analysed using descriptive statistics, the t-test, analysis of variance, the Pearson correlation coefficient, and three-step mediated regression analysis in SPSS version 22.0 for Windows. Results: The nurse-parent partnership had significant effects on clinical decision-making and job satisfaction, with an explanatory power of 19% and 26%, respectively. The nurse-parent partnership had a partial mediating effect on the relationship between clinical decision-making and job satisfaction (Sobel test: Z=4.31, p<.001). Conclusion: The nurse-parent partnership had a partial mediating effect on the relationship between clinical decision-making and job satisfaction among pediatric nurses. Therefore, in order to improve the job satisfaction of pediatric nurses, it is necessary to develop effective educational programs and strategies to address their clinical decision-making and their experiences of the nurse-parent partnership.

가족의 경제적 수준이 가족생활 어려움에 영향을 미치는 경로에서 가족 내 의사소통과 유대감의 매개효과 검증에 관한 연구 : 원주시를 중심으로 (The mediating effects of family communication and family ties in the pathway of the family economic status to family life difficulties : in Wonju City)

  • 정현주;송사리
    • 가족자원경영과 정책
    • /
    • 제23권4호
    • /
    • pp.41-56
    • /
    • 2019
  • The purpose of this study is to investigate the effects of economic status on the difficulties of family life focusing on the mediating effects of family communication and family ties. A total of 386 people were surveyed, and data from 352 were used for the actual data analysis. For the analysis, technical statistical analysis, correlation analysis, regression analysis, and a Sobel test were conducted. The results were as follows.: First, the correlation analysis confirmed that there are statistically significant correlations among the economic status of households, family communication, family ties, and the difficulties of family life. Second, the economic status of households directly influences the difficulties of family by mediating family communication and family ties. This study identified that family communication and family ties affect the improvement of difficulties in family life. It suggests that improving economic status, promoting communication among family members, and strengthening family ties can help solve the difficulties of family life.

레스토랑 이미지, 식음료 가격, 가치와 서비스 품질과의 관계 (The Linkages among Restaurant Image, Food and Beverage Price, Value and Service Quality)

  • 강종헌;고범석
    • 동아시아식생활학회지
    • /
    • 제17권2호
    • /
    • pp.266-273
    • /
    • 2007
  • The purpose of this study was to measure the effects of service quality mediating the linkage among food and beverage price, restaurant image and value. A total of 273 questionnaires were completed. MANOVA, ANOVA and ANCOVA were used to measure the mediating effect of service quality on the relationships among food and beverage price, restaurant image, and value. The effects of food and beverage price and restaurant image on service quality and value were statistically significant. As expected, when food and beverage price and service quality were regressed on the value, the service quality was significant and the effect of the food and beverage price was reduced. Moreover, when restaurant image and service quality were regressed on the value, the restaurant image and service quality had a significant effects on value. The results demonstrated that service quality played a mediating role in the relationship between food and beverage price and value, and between restaurant image and value.

  • PDF

생산성과 주가수익률의 관계에서 수익성과 활동성의 매개효과 (The Mediating Effect of Profitability and Activity on the Relationship between Productivity and Stock Return)

  • 지창수;오상훈;이상열
    • 아태비즈니스연구
    • /
    • 제11권2호
    • /
    • pp.189-206
    • /
    • 2020
  • Purpose - The purpose of this study is to clarify the mediating effect of profitability and activity in the relationship between productivity and stock return, assuming that the productivity of the company will affect share prices with the parameters of profitability and activity. Design/methodology/approach - The study extracted productivity indicators, profitability indicators, activity indicators, and share price-related indicators from 1999 to 2018 of non-financial enterprises listed on the securities market, and then classified them into three factors: productivity (labor productivity LP, capital productivity CP), activity (TT), and profitability (net profit rate NI, operating profit ratio OI) through the factor analysis method, and analyzed the impact of each factor on the stock return through steps 1 to 3. Findings - The regression analysis shows that productivity has a significant positive effect on the stock return through the full mediating effect of profitability and activity. Research implications or Originality - In a situation where the relationship between productivity and profitability is not clear, this study is meaningful in that it has empirically analyzed that productivity has a positive effect on the stock return by mediating effects of profitability and activity.

아버지의 자녀양육참여와 사회적 지원이 후속출산계획에 미치는 영향:어머니의 양육스트레스 매개를 중심으로 (The Effects of Paternal Participation in Child Care and Social Support on Planning for a Second Childbirth, Focusing on the Mediating Effect of Maternal Parenting Stress)

  • 김종훈;양소영;성지현
    • 아동학회지
    • /
    • 제34권1호
    • /
    • pp.87-102
    • /
    • 2013
  • This study examined the effects of paternal participation in child care and social support on planning for a second childbirth, focusing on the mediating effect of the mother's parenting stress. The 887 subjects studied in this paper were mothers who have a first child, and were selected from a sample of the 2nd Panel Study of Korean Children(PSKC) by the Korea Institute of Child Care and Education(KICCE), conducted in 2009. Data was analyzed using a Structural Equation Model(SEM) to identify a structure and relationships among factors. The significance of indirect effects to test the mediating effect of maternal parenting stress was identified via bootstrapping. Results indicated that maternal parenting stress partially mediated the relationship between the father's participation in child care and planning for a second childbirth, and absolutely mediated the relationship between social support and planning for a second childbirth. The findings reveal the importance of reducing parenting stress, given its substantial impact on planning for a second childbirth.

유아기 자녀를 둔 어머니의 양육 역량과 분노 표현과의 관계: 자녀에 대한 염려의 매개효과 (The Mediating Effects of Concern: The Relationship Between Parenting Competence and Anger Expression Among Mothers with Young Children)

  • 정계숙;차지량;김미나
    • 한국보육지원학회지
    • /
    • 제15권2호
    • /
    • pp.37-57
    • /
    • 2019
  • Objective: This study aimed to find out whether concern for children mediates the impact of parenting competence on the anger expression of mothers with young children. Methods: Subjects consisted of 219 mothers with children aged 3 to 6 years old attending kindergartens and daycare centers. The motehrs were given 3 rating scales about parenting competence, concerns about their children, and anger expression. The Parental Anger Scales measuring anger expression consisted of sub-factors such as situational anger, impulsive behavior, and difficulty of anger control. Results: Using the data collected, correlation analysis and the regression analysis procedure by Baron & Kenny(1968) were conducted; the significance of the mediating effects was verified by the Sobel test. First, the study found that there were significant positive correlations between mother's parenting competence, concern about children, and anger expression. Second, mothers' concern about their children had partial mediating effects on the relationships between parenting competence and overall anger expression, situational anger and impulsive behavior, and a complete mediating effect on the relationship between parenting competence and difficulty with anger control. Conclusion/Implications: These results were discussed in terms of the approach and content of parent education to help parents with young children control their anger.

Mediating Effects of Anger Level on the Relationship between Smartphone Addiction and School Adjustment of Middle School Students

  • Yu, Pyeong-su;Hwang, Hey-yeon
    • 한국컴퓨터정보학회논문지
    • /
    • 제24권7호
    • /
    • pp.161-168
    • /
    • 2019
  • The purpose of this study is to analyze the mediating effects of anger level on the effects of middle school students' school adjustment on smartphone addiction. In order to accomplish the purpose of this study, the following research problems were set up. First, what is the relationship between Chinese smartphone addiction, anger level, and school adjustment of Chinese middle school students? Second, what is the effect of smartphone addiction on middle school students' anger level and school adjustment? Third, what is the mediating effect of the level of anger in the process of affecting the school adjustment to smartphone addiction by Chinese middle school students? The subjects of this study were five city schools and seven municipal schools in J-do, among which 450 students were enrolled from April 23 to May 18, 2018. A total of 439 copies were used for the analysis, except for 11 unexplained questionnaires or unfairly responded to the collected questionnaires. The conclusions based on the results of this study are as follows. First, there are negative correlations between the sub-factors of smartphone addiction and the sub-factors of school adjustment. Among them, tolerance is only positively correlated with the peer relationship. The sub-factors of smartphone addiction have negatively correlated with anger expression, anger control, and anger suppression. Second, the effect of sub-factors of smartphone addiction on the level of anger was 3.6%, and the effect on school adjustment was 4.2%. Third, The anger level of the middle school students affected the school adjustment by the smartphone addiction has a partial mediating effect of 0.8%.