• Title/Summary/Keyword: Technical Support

Search Result 1,357, Processing Time 0.029 seconds

A Study on the Operation of Assistive Teacher for Technical Support for Activation Software Education Class (소프트웨어교육 수업 공개 활성화를 위한 기술지원 보조교사 운영에 관한 연구)

  • Song, JeongBeom
    • Journal of the Korea Institute of Information and Communication Engineering
    • /
    • v.23 no.2
    • /
    • pp.133-138
    • /
    • 2019
  • In this study, we analyzed the current status and limitations of software education in A education universities. In order to solve these problems, technical support assistant teachers were employed and operated. During the course of the course, we conducted interviews with the instructor and the technical support teacher. The satisfaction of the teacher in the training school was high and I wanted to be supported continuously. It also called for the capacity building of assistant teachers and the establishment of a pool of staff. On the other hand, the assistant teachers suggested that the role assignment of team teaching should be clarified and a guide of activities should be presented. The technical assistance assistant teacher input system discussed in this study may be different from the practice system of each university, and generalization may be limited. Therefore, it is expected that the effective implementation method will be shared and the software education will be activated.

A Study about the Necessity of Cooperation in Technologies for Small Electric Vehicles in Major ASEAN Countries (소형 전기 상용차산업의 아세안 지역 적용 연구)

  • LIM, JAE WAN;WON, JANG HYEOK;LEE, CHUN BEOM;LIM, OCK TAECK
    • Transactions of the Korean hydrogen and new energy society
    • /
    • v.32 no.4
    • /
    • pp.271-276
    • /
    • 2021
  • Although the development of electric vehicles or electric commercial vehicles is underway in Korea, most companies are seeking to enter the global market because it is difficult to expand their business only in the domestic market. In addition, it is recognized that the country has difficulties in responding to regulations or related procedures when entering overseas markets, and due to such difficulties, it is not possible to gain opportunities to enter the market and gain the technical advantage. Therefore, it is necessary to support individual companies to overcome the difficulties of promoting and exporting products by establishing a pre-cycle support environment for technology development so that development parts can be installed in small electric commercial vehicles. Therefore, this study tried to understand the necessity and factors of small electric commercial vehicles for major ASEAN countries, and as a result, most of them raised the urgency and necessity of joint research.In addition, human resource development, government support, and technical support were suggested as the necessary factors for the study.

The Structural Impact of Technology Readiness on Call Center Counselors' Intention to Use in the Introduction of Artificial Intelligence Systems: Focusing on AICC(Artificial Intelligence Contact Center) (인공지능 시스템 도입에 있어서 기술 준비도가 콜센터 상담사들의 사용 의도에 미치는 구조적인 영향: AICC(인공지능 컨택 센터)를 중심으로)

  • Seong Sik Baeck;Jun Seop Lee
    • Journal of Information Technology Services
    • /
    • v.22 no.4
    • /
    • pp.1-19
    • /
    • 2023
  • This study is a study on the effect of technical readiness factors on counselors' intention to use when applying AICC. AICC counselors experience improved customer service and emotional stability by receiving various monitor notification window services based on artificial intelligence algorithms such as customer counseling history, prohibited word control system, and customized counseling system. Accordingly, this study tried to verify using factors derived from technology readiness theory and technology acceptance theory among the factors affecting the intention to continue using AICC provided to counselors. To verify the research hypothesis, the causal relationship between variables such as Optimism, Innovativeness, Discomfort, Insecurity, and Technology Acceptance Theory, such as Team Support, Ease of Usage, and Innovation Resistance, was verified. As a result of empirical analysis, first, it was verified that Optimism has a positive (+) effect on Team Support and Ease of Usage, and Discomfort and Insecurity have a negative (-) effect on Ease of Usage and Team Support. Second, it was confirmed that Team Support and Ease of Usage had a positive effect on the Intention to use AICC. Based on the above empirical analysis results, the concepts of Technical Readiness were clearly proved, and in practical terms, AICC helped inquiry, quality evaluation, recording, and management of counseling history, ultimately increased corporate work efficiency.

DECISION SUPPORT SYSTEM FOR SUBURBAN STATION REHABILITATION

  • TaeHoon Hong;Sangyoub Lee
    • International conference on construction engineering and project management
    • /
    • 2005.10a
    • /
    • pp.855-861
    • /
    • 2005
  • Every public agency governing infrastructure has to plan effectively for rehabilitation of existing facilities within the constraints of the capital program. Numerous technical, social, political, financial, and management constraints govern the decision to rehabilitate a facility. However, without a systematic procedure for selecting facilities for rehabilitation, within the prevailing constraints, it is possible that the funds available for rehabilitation might be suboptimized. Therefore, a decision support system that assists the user in selecting facilities for rehabilitation while considering the technical, social, financial, and political and management constraints will be useful in the decision-making process. This paper compares the Analytical Hierarchy Process (AHP) with the Swing Weight method used to prioritize functional criteria for suburban station rehabilitation. This paper also contains a brief discussion about the relevance of the Multi Attribute utility theory in developing a decision model for the problem at hand. The results of this paper provides the user with a decision support system that would prioritize the stations in order of their weights obtained by a systematic evaluation of various criteria and sub-criteria involved in the decision making process

  • PDF

A Study of Technical Support Policy for Innovative SMEs (혁신형 중소기업을 위한 기술지원정책 연구)

  • Park, Mun-Su;Lee, Ho-Hyung
    • International Commerce and Information Review
    • /
    • v.14 no.1
    • /
    • pp.197-218
    • /
    • 2012
  • Technological competitiveness of SMEs is an important factor of the country's industrial competitiveness. And technological competitiveness of SMEs in South Korea has been a long-term congestion. Through the study, we analyzed the correlation between SMEs technical support policy and technological competitiveness. As a result, the technological competitiveness of SMEs is positively related to R&D policy of funding, taxation and infrastructure. And on the other hand, R&D support policy positively effected the technological competitiveness of subcontractors, 5~49 people of small enterprises and innovation SMEs. We suggest that technology fund should be increased by expanding policy funds, investments and loans. Also, allocation of strategic R&D resources and supportive researching staffs are needed to strengthen high-growth innovative SMEs.

  • PDF

A Study on Export Support Strategy of Green Industry (녹색산업의 수출지원전략에 관한 연구)

  • Lee, Jae-Young;Kim, Hong-Gi
    • International Commerce and Information Review
    • /
    • v.12 no.4
    • /
    • pp.455-476
    • /
    • 2010
  • The Green Growth industry-becomes very important as new growth engines in the Korean economy. At the same time, the green industry export support becomes important because the export determines the competitiveness of the industry. Most export support systems in the past was a short-tenn basis but the support for green industry should be made in the long-tenn and systematically. Therefore, effective export support system for green industry are suggested in this paper. First, the green industry-related laws should be amended. Second, active technical support and financial support should be available and the restriction for domestic market activation should be removed. Lastly, the information about green protectionism should be provided with effective counterplan. As a result, the Korean green industry can have competitiveness in international markets. and help Korean products improve Korea Premium.

  • PDF

Perception differences between users and policy-makers on technology protection support system for small and medium-sized businesses (중소기업 기술보호지원제도에 대한 이용자와 정책담당자의 인식차이 분석)

  • Park, Sanghoon;Cho, Namwook
    • Journal of Korea Society of Digital Industry and Information Management
    • /
    • v.13 no.1
    • /
    • pp.37-48
    • /
    • 2017
  • As the risk of technical leakage is increasing, technology protection support systems for small and medium-sized businesses have gained attention. This paper analyzed the perception gap of the user and policy-maker regarding technology protection support systems. First, to identify key elements of technology protection support systems and construct measurement factors, interviews with experts are conducted. Then, surveys are conducted to analyze the perception differences between the users and policy-makers. Factor analysis and ANOVA have been utilized to analyze survey results. The result shows that the perception gaps exist in the following areas: management system, cost reduction, copyright protection, customer satisfaction, leakage prevention, and awareness. To enhance the effectiveness of technology protection support systems, this paper suggests technology protection support systems should be customized in terms of the company's size and type of busines.

Seismic loss-of-support conditions of frictional beam-to-column connections

  • Demartino, Cristoforo;Monti, Giorgio;Vanzi, Ivo
    • Structural Engineering and Mechanics
    • /
    • v.61 no.4
    • /
    • pp.527-538
    • /
    • 2017
  • The evaluation of the loss-of-support conditions of frictional beam-to-column connections using simplified numerical models describing the transverse response of a portal-like structure is presented in this paper considering the effects of the seismic-hazard disaggregation. Real earthquake time histories selected from European Strong-motion Database (ESD) are used to show the effects of the seismic-hazard disaggregation on the beam loss-of-support conditions. Seismic events are classified according to different values of magnitudes, epicentral distances and soil conditions (stiff or soft soil) highlighting the importance of considering the characteristics of the seismic input in the assessment of the loss-of-support conditions of frictional beam-to-column connections. A rigid and an elastic model of a frame of a precast industrial building (2-DoF portal-like model) are presented and adopted to find the minimum required friction coefficient to avoid sliding. Then, the mean value of the minimum required friction coefficient with an epicentral distance bin of 10 km is calculated and fitted with a linear function depending on the logarithm of the epicentral distance. A complete parametric analysis varying the horizontal and vertical period of vibration of the structure is performed. Results show that the loss-of-support condition is strongly influenced by magnitude, epicentral distance and soil conditions determining the frequency content of the earthquake time histories and the correlation between the maxima of the horizontal and vertical components. Moreover, as expected, dynamic characteristics of the structure have also a strong influence. Finally, the effect of the column nonlinear behavior (i.e. formation of plastic hinges at the base) is analyzed showing that the connection and the column are a series system where the maximum force is limited by the element having the minimum strength. Two different longitudinal reinforcement ratios are analyzed demonstrating that the column strength variation changes the system response.

Design and Development of e-Mentoring System for Full Inclusion (완전통합교육 지원을 위한 전자멘토링 시스템 설계 및 구현)

  • Lee, Jae-Ho;Kim, Sung-Wan
    • Journal of the Korea Society of Computer and Information
    • /
    • v.15 no.6
    • /
    • pp.91-99
    • /
    • 2010
  • The purpose of this study is to design and develop an e-mentoring system for full inclusion. Through the literature review of related studies, the e-mentoring performance model was drawn. Based on this model, an e-mentoring system was designed and developed. Especially the horizontal mentoring was mainly considered during the procedure. To evaluate the usability of the system, 2 system managers, 5 mentors, and 5 mentees were chosen and they were interviewed by researchers. Researchers used an interview instrument(10 items) consisting of mentoring support(cognitive support, affective support, adaptability) and technical support(convenience, accuracy, look & feel) categories. On the whole affirmative responses were given in both mentoring support and technical support areas. It can be concluded that the e-mentoring system is very effective in supporting full inclusion. In future it is recommended that several empirical studies of utilizing the e-mentoring should be performed.

The Effects of Entrepreneur Competence Characteristics on Start-Up Performance: Focusing on the Mediating Effect of the Start-Up Support System (창업가 역량 특성이 창업성과에 미치는 영향에 관한 연구: 창업지원제도 매개효과 중심으로)

  • Ahn, Tae-Uk;Han, Dong-heuy;Kang, Tae-Won
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
    • /
    • v.14 no.1
    • /
    • pp.73-83
    • /
    • 2019
  • As the awareness of the importance of Start-up increases, the number of entrepreneurs who decide to start their career is gradually increasing. However, the rate of start-up failure is still high and the qualitative level is very low due to lack of start-up performance. In this study, we analyzed the effect of entrepreneurship capability and start-up support system on start-up performance. To that end, 361 valid data were collected from businesses that were established less than seven years ago in Jeollabuk-do on August 1, 2018 and used for study verification through SPSS 21 and AMOS 21. First, the entrepreneurial competence (entrepreneurial competence, managerial competency) has a positive effect on the start-up support system and the technical competency has no significant effect. Second, entrepreneurial competence (entrepreneurial competence, managerial competency, technical competency) has a significant effect on entrepreneurial performance. However, entrepreneurial competence has a meaningful effect on the start-up performance of entrepreneurs with a negative (-) effect. Third, it was found that the start - up support system had a positive effect on the start - up performance. Finally, the start - up support system proved to have mediating effect between entrepreneurial competence and start - up performance. The implications of this study are as follows. In order to increase the start-up performance of the start-up companies, it is proved that increasing the capacity of the start-ups is an important factor. In addition, empirical studies have proved that the use of start-up support system is an important factor that directly or indirectly has a significant effect on start-up performance, We have made meaningful implications that actively supporting and utilizing entrepreneurship is necessary to enhance start-up performance.