• 제목/요약/키워드: Technical Quality

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The Impact of Applying Technical Equipment on the Quality of e-Learning at Northern Border University

  • Alenezi, Dr. Ahmed Maajoon
    • International Journal of Computer Science & Network Security
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    • v.22 no.2
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    • pp.261-271
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    • 2022
  • The study aimed to identify the impact of the application of technical equipment for infrastructure to achieve the quality of e-learning for students in the faculties at Northern Border University, in Arar city. The study applied the analytical survey study method. To achieve the study purpose, the researcher prepared a study tool which is a questionnaire to measure the impact o of applying technical instrument for the infrastructure to achieve the quality of e-learning for students. The study sample size reached (218) students from both groups from the university faculties in Arar city. The results of the study revealed a tendency in the study sample's responses to the availability of the majority of the questionnaire criteria significantly. This indicates the positive impact of the application of technical equipment on the infrastructure to achieve the application quality of e-learning at Northern Border University, the study recommended the following: The need to pay attention to measuring the quality of electronic courses every two years in addition to the need to adjust the quality standards of e-content provided through e-learning platforms. Also, there is the gradual application of e-learning at the university in addition to spreading the culture of e-learning quality among all groups of the university community. Also, it is necessary to direct them towards benefiting from the advantages of e-learning that observes quality standards.

Effects of Servicescape on Perceived Service Quality, Service Satisfaction, and Service Loyalty: The Coffee Shop Franchises in Seoul (서비스스케이프가 서비스품질, 서비스 만족, 서비스 충성도에 미치는 영향: 서울시내 커피전문점을 중심으로)

  • Sung, Yun-Ok
    • The Journal of the Korea Contents Association
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    • v.21 no.8
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    • pp.108-122
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    • 2021
  • The purpose of this paper is to examine the impact of servicescape on perceived service quality, service satisfaction and to verify causal relationships between servicescape, technical service quality, functional service quality, service satisfaction, and service loyalty in coffee shop franchises. An online survey was conducted to collect the data from the actual service customers of coffee shop franchises. An analysis of structural equation modeling was performed using AMOS 24.0 and SPSS 24.0 to test the research hypotheses. The results of the study are as follows: first, servicescape has positive influence on technical service quality and functional service quality except for service satisfaction. Second, both technical service quality and functional service quality have positive influence on service satisfaction. Finally, service satisfaction has a strong effect on service loyalty. This paper finds that it is more appropriate to model the servicescape as a separate construct which precedes both functional service quality and technical service quality. Servicescape in the coffee shop service has the influence on shaping service quality perceptions and their subsequent impact on service satisfaction and service loyalty.

A Study on Quality Control of Technical Services Outsourcing in Academic Libraries (대학도서관에서의 정리업무 아웃소싱 품질관리에 관한 연구)

  • Lee, You-Jeong
    • Journal of Korean Library and Information Science Society
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    • v.40 no.2
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    • pp.69-86
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    • 2009
  • This study was intended to investigate the quality control in technical services outsourcing in academic libraries. For this purpose, investigated related papers and the experience of outsourced technical services in three academic libraries. Data from senior librarians charged with revision of catalogs are gathered. Issues of catalogs production and quality control are explored and statistics of outsourcing is analysed. Quality control is a major factor of the success of technical services outsourcing operation. The some suggestions in order to enhance quality of vendor-supplied cataloging are presented.

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Child Care Service Quality Management Through the Evaluation of Efficiency at Child Care Centers: An Evaluation with Data Envelopment Analysis

  • Song, Seung-Min
    • International Journal of Quality Innovation
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    • v.9 no.2
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    • pp.1-9
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    • 2008
  • This paper proposes a scheme to estimate the technical efficiency at child care centers for the less-than-three-year-old infants by Data Envelopment Analysis (DEA) and to manage the quality of care service through implementing flexible and efficient government subsidy system. The result of technical efficiency estimation shows that there exists the heterogeneity in technical efficiency a substantial opportunity for improvement in technical efficiency across child care centers. This result implies that government may bring up the competition by giving subsidy differentially based on efficiency and use the money which has been used inefficiently other purposes. Both can improve the quality of child care service.

Technical Advances, Image Quality and Quality Control Regulations in Mammography

  • Ng, Kwan-Hoong
    • Proceedings of the Korean Society of Medical Physics Conference
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    • 2002.09a
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    • pp.38-41
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    • 2002
  • Mammography is considered the single most important diagnostic tool in the early detection of breast cancer. Today's dedicated mammographic equipment, specially designed x-ray screen/film combinations, coupled with controlled film processing, produces excellent image quality and can detect very low contrast small lesions. In mammography, it is most important to produce consistent high-contrast, high-resolution images at the lowest radiation dose consistent with high image quality. Some of the major technical development milestones that have let to today's high quality in mammographic imaging are reviewed. Both the American College of Radiology Mammography Accreditation Program and the Mammography Quality Standards Act have significant impact on the improvement of the technical quality of mammographic images in the United States and worldwide. A most recent development in digital mammography has opened up avenues for improving diagnosis.

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An MP@HL Codec and its Performance

  • Kanda, Kikufumi;Nishida, Yukihiro;Nakasu, Eisuke;Ohtsuka, Yoshimichi;Okawa, Yuji
    • Proceedings of the Korean Society of Broadcast Engineers Conference
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    • 1998.06b
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    • pp.10-15
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    • 1998
  • In Japan, digital HDTV services via broadcasting satellite are planned to start in 2000. NHK has developed an HDTV codec conforming to the MPEG-2 $MPHL$ and estimated the coded picture quality with diverse image sequences. This paper shows the codec specifications and presents the result of the picture quality assessment.

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Review and Application of Creative Problem-Solving Processes for Technical and Physical Contradictions Using Cause-And-Effect Contradiction Tree and Integrated Principles of TRIZ (TRIZ 인과관계 모순트리와 통합원리를 이용한 물리적 모순의 창의적 해결방안의 고찰 및 적용방안)

  • Choi, Sung-woon
    • Journal of the Korea Safety Management & Science
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    • v.17 no.2
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    • pp.215-228
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    • 2015
  • A creative innovation and an innovative problem-solving of industrial companies can be achieved by overcoming the challenges of technical and physical contradictions. The approaches to address conflicting and paradoxical problems, such as technical and physical contradictions have a crucial role in advancing the quality assessment for manufacturer and service provider. The term, technical contradiction, depicts the state that improvement of one ends of IFR (Ideal Final Result) leads to unfavorable condition of the other ends, and results in conflicting problem. Another type of contradictions that's discussed in this study is a physical contradiction which is due to two mutually opposing states of the means of ends, and gives paradoxical situation. By integrating the means-ends chain perspectives, the physical contradiction that is a specifically root-causes, "means", can be initially addressed to resolve the downstream problem of technical contradiction which represents a general and abstract goals, "ends". This research suggests IFR resolution processes to handle both physical contradiction of means and technical contradiction of ends by employing causal relationship with IFR, effects and causes. In summary, the study represents three major processes that resolve such contradictions are demonstrated as follows: 1) Derivation of causal and hierarchical relationship among IFR, ends and means by considering CAED (Cause-And-Effect Diagram) and LT (Logic Tree). 2) Identification of causal relationship between physical contradiction and technical contradiction by using TPCT (TRIZ Physical Contradiction Tree) and TCD (Technical Contradiction Diagram). 3) Application of integrated TRIZ principles by classifying 40 inventive principles into 4 general conditions of the separation principle of mutually opposite states in space, in time, based on conditions, and between the parts and the whole. In order to validate the proof of proposed IFR resolution processes, the analysis of the TRIZ case studies from National Quality Circle Contest in the years, 2011 to 2014 have been proposed. The suggested guidelines that are built based on TRIZ principles can uniquely enhance the process of quality innovation and assessment for quality practitioners.

Structural Relationships between Quality, Satisfaction, and Behavioral Intentions in Rural Responsible Tourism: Moderating Effects of Age (농촌 공정관광의 품질과 만족이 행동의도에 미치는 영향)

  • Kim, Kyung-Hee;Lee, Sun-Min
    • The Korean Journal of Community Living Science
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    • v.26 no.3
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    • pp.523-540
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    • 2015
  • This study examines the structural relationships between service quality, satisfaction, and behavioral intentions in responsible tourism. In particular, the study focuses on moderating effects of age. Data were collected from 471 tourists from seven responsible tourism agencies. SPSS 20.0 and AMOS 18.0 were used for frequency, reliability, exploratory factor, confirmatory factor, and path analyses. The results of a exploratory factor analysis yield two dimensions of service quality (functional quality and technical quality). The results of structural equation modeling indicate that functional quality and technical quality had positive effects on satisfaction, which in turn had a positive effect on behavioral intentions. In addition, age moderated the relationships between service quality, satisfaction, and behavioral intentions such that functional quality had a positive effect on satisfaction in the group of tourists in their twenties and thirties and that functional quality and technical quality were important factors for tourists in their forties. The results are expected to help responsible tourism communities better manage service quality to increase tourist satisfaction.

Technical Entrepreneurship Education Service Quality Evaluation System based on FAHP (FAHP에 기반을 둔 기술창업교육서비스품질 평가 시스템)

  • Joun, Hyang-Soon;Lee, Sang-Yong
    • Journal of Digital Convergence
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    • v.13 no.10
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    • pp.509-516
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    • 2015
  • Intangibility, measurement difficulty and irreversibility, which are the characteristics of service, have such problems as obscurity and uncertainty in quality evaluation. Technical entrepreneurship education, a sort of public service, also contains such characteristics of service. To objectively evaluate the service quality of technical entrepreneurship education, this paper drew up factors as hierarchical structure, centered on FAHP technique, and conducted pre-processing, inputted those factors into triangular fuzzy number fuzzy judgement matrix, and calculated their weights. In this manner, this paper proposed a TESE system, through which an analysis can be conducted by drawing relative importance and priorities of the factors. The proposed system can efficiently evaluate the qualitative technical start-up education service quality factors quantitatively in the diversely changing technical start-up environment in view of the highest result quality (41%), which means performance in the relative importance of major factors. Namely, this paper confirmed that clear decision making can be made through an experiment.

A Study on Properties of HTPB/AP/Al Propellant to Contents of Bonding Agents (결합제 함량에 따른 HTPB/AP/Al 추진제의 특성 연구)

  • Lee, Youngwoo;Ha, Sura;Jang, Myungwook;Kim, Taekyu;Lee, Jungjoon;Son, Hyunil
    • Journal of the Korean Society of Combustion
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    • v.22 no.3
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    • pp.47-52
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    • 2017
  • The propellant tile and crack which account for the greatest proportion of solid rockets are profoundly affected by viscosity and mechanical properties of solid propellant. In this paper HTPB/AP/Al system propellant has been researched for the viscosity, mechanical properties and burning properties with type and contents of bonding agents. The viscosity of propellant was changed significantly depending on the type and contents of bonding agents, and mechanical properties of HTPB/AP/Al system propellant were also varied. Considering both lower viscosity and stable mechanical properties, the optimum type and contents of bonding agents can be identified as the main factors to the HTPB/AP/Al system propellant.