Browse > Article
http://dx.doi.org/10.14400/JDC.2015.13.10.509

Technical Entrepreneurship Education Service Quality Evaluation System based on FAHP  

Joun, Hyang-Soon (Dept. of Computer Science & Engineering, Kongju National University)
Lee, Sang-Yong (Div. of Computer Science & Engineering, Kongju National University)
Publication Information
Journal of Digital Convergence / v.13, no.10, 2015 , pp. 509-516 More about this Journal
Abstract
Intangibility, measurement difficulty and irreversibility, which are the characteristics of service, have such problems as obscurity and uncertainty in quality evaluation. Technical entrepreneurship education, a sort of public service, also contains such characteristics of service. To objectively evaluate the service quality of technical entrepreneurship education, this paper drew up factors as hierarchical structure, centered on FAHP technique, and conducted pre-processing, inputted those factors into triangular fuzzy number fuzzy judgement matrix, and calculated their weights. In this manner, this paper proposed a TESE system, through which an analysis can be conducted by drawing relative importance and priorities of the factors. The proposed system can efficiently evaluate the qualitative technical start-up education service quality factors quantitatively in the diversely changing technical start-up environment in view of the highest result quality (41%), which means performance in the relative importance of major factors. Namely, this paper confirmed that clear decision making can be made through an experiment.
Keywords
FAHP; Fuzzy theory; Technical Entrepreneurship Education Service Quality; Priority; Multi Criteria Decision Making;
Citations & Related Records
Times Cited By KSCI : 6  (Citation Analysis)
연도 인용수 순위
1 Youngseok Yang, Jong-in Choi, "Alternative of Establishing an Effective Engineering-Based Technology Commercialization Education System", Journal of academia-industrial technology, Vol. 10, No. 7, pp. 1711-1717, 2009.
2 Kim Ju Mi, et el. "A Study on the Entrepreneurship Education of Korea : Focusing on the Entrepreneurship Graduate School", Korea Small Business Institute, 2008.
3 Hyang-Soon Joun, Sang-Oh Shim, An Analysis of Factors on College Students' IT Technology Startups will, Journal of Digital Convergence Sep; 12(9): 1-7. 2014.   DOI
4 Young seok Yang, "The Effects of the Quality of Technology Entrepreneurship Educating Program on Participant's Satisfaction and Referring Will", Journal of academia-industrial technology, ol. 11, No. 3, pp. 1071-1078, 2010.
5 Park Jae-Hwan, Kim Yong-Tae, "An Empirical Study of Effect and Improvement of Entrepreneurship Education" Journal of Industrial Economics and Business, Vol.22. No.2 2009.
6 Mok, Young-du, Myeonggi Choi, A Study on the Entrepreneurship Curriculum Development Model to Systemize Entrepreneurship Education in Undergraduate School, Journal of the korean acdamic association of business administration, Vol. 25, No. 2, pp. 833-857, 2012.
7 Woo-Geuk Shim, "A Study on the Domestic Research Trend of Educational Service Quality", http://www.dbpia.co.kr/Article/NODE06269997
8 Hyang-Soon Joun, Sang-Oh Shim, An Analysis of Factors on College Students' IT Technology Startups will, Journal of Digital Convergence Sep; 12(9): 1-7. 2014.   DOI
9 Pansoo Kim, "An Analysis on the Improvement of Teaching Environment and Educational Service Quality with the Performance Model", Journal of the Korea Industrial Information System Society, 2009.
10 Lee Chi-Joo, Lee Ghang, Won Jong-Sung, "An Analysis of the BIM Software Selection Factor", Journal of the Architectural Institute of Korea Structure & Construction, Vol.25 No.7, 2009.
11 Da-Young Chang, "Applications of the extent analysis method on fuzzy AHP", European Journal of Operational Research, Vol 95, No. 3, pp. 649-655, 1996.   DOI   ScienceOn
12 Hyun-Seok Hwang, Sang-Hoon Lee, "A Study of Factors for Evaluating Smartphone Selection and Use using Fuzzy AHP", Korea Society of Industrial Information Systems, Vol. 16, No. 4, pp. 107-117, 2011.
13 Steve H. Barr, Stephen K. Markham, and Angus I. Kingon, "Bridging the Valley of Death: Lessons learned from 14 Years of commercialization of Technology Education", Academy of Management Learning and Education, Vol 8, No.3, 2009.
14 Liang, G. S. and M. J. Wang, "A fuzzy multi-criteria decision-making approach for robot selection," Robotics and Computer-Integrated Manufacturing, 10(4), 267-274. 1993.   DOI   ScienceOn
15 Lee, Seok-hoon, "The Evaluation of Service Competitiveness Using Fuzzy Numbers", Department of Industrial Engineering, The Graduate School of Hanyang University, 2005.