• 지능정보연구
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• 제27권1호
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• pp.1-21
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• 2021

글로벌 경영환경 변화로 기술개발과 시장니즈의 불확실성이 커지고 기업 간 상호 경쟁이 심화되면서 개별 기업들의 연구개발 활동에 대한 관심과 요구가 증가하고 있다. 이러한 환경변화에 대응하기 위하여 연구개발 기업들은 설비투자에 더욱 신중을 가하면서 연구개발의 질적인 경쟁력을 제고시키기 위한 수단 중 하나로 연구개발 투자를 강화하고 있다. 결과적으로 설비나 연구개발 투자 요소는 연구개발 기업들의 입장에서는 미래 불확실성을 떠안아야하는 부담이 될 수 밖에 없다. 단지 연구개발 역량을 제고시키기 위한 수단으로 연구개발 투자를 증가시키는 경영 전략은 기업성과측면에서 불확실성이 높은 것이 사실이다. 본 연구에서는 데이터마이닝 기법을 활용하여 기업들의 연구개발 역량에 영향을 주는 특성들을 기술경영능력, 연구개발능력, 그리고 기업분류 속성 관점에서 탐색하고 이러한 개별 요인들이 연구개발 역량의 수준에 따라 나타나는 특성들을 탐색하였다. 이를 위해서 국내 연구개발 기업 전체를 대상으로 증거데이터에 근거해 군집분석과 실험결과를 제시하였다. 상기의 3개 관점마다 세부 평가지표를 각각 7개, 2개, 4개로 구성하여 해당 영역에서의 개별적인 수준을 정량적으로 측정하고자 하였다. 기술경영능력과 연구개발능력의 경우 현행 기술력 평가기관들이 주도적으로 활용하고 있는 소항목 평가지표를 참조하였으며, 이때 정량적으로 자료 확보가능한지 여부를 고려하여 최종적인 세부 평가지표를 새롭게 구성하였다. 기업분류 속성의 경우에는 가장 기본적인 기업 분류 프로파일 정보를 고려하여 구성하였다. 특히 연구개발 역량수준의 동질성 파악을 위해서 기술경영능력과 연구개발능력의 세부평가지표를 활용하여 개별기업별 종합점수를 부여하였으며, 이때 역량수준을 5개의 등급으로 분류하여 군집분석 결과와 비교하였다. 분석된 군집과 역량수준 등급과의 비교평가에 따른 의미를 부여하기 위해서 군집별로 연구개발 역량수준이 높은 경향과 낮은 경향이 존재하는 군집들을 탐색하였다. 이후 해당 군집에서 세부 평가지표에 따른 특징들을 분석하였다. 이와 같은 연구수행 방법을 통해 연구 개발 역량수준이 높은 군집이 2개, 낮은 군집이 1개로 분석되었으며, 나머지 2개의 군집들은 역량수준이 거의 높은 발생 빈도로 유사하게 나타났다. 결과적으로 본 연구에서는 역량수준이 높은 2개 군집과 낮은 1개의 군집들을 대상으로 세부 평가지표에 따른 개별적 특징들을 분석하였다. 본 연구의 결과가 제시하고 있는 시사점은 기술변화 속도와 시장수요의 변화에 효과적으로 대응할 수 있는 전문 경영자의 교체주기가 빠를수록 연구개발 역량 제고에 기여할 가능성이 높다는 점이다. 개인기업의 경우에 법인기업으로의 전환을 통해 연구개발 인력들의 기업에 대한 소속감을 제고시킴으로써 연구개발 역량의 투입강도를 높일 필요가 있으며, 조직적 측면에서도 팀단위의 조직구성을 통해 책임과 권한의 정확성을 제공할 필요가 있다는 점이다. 기술상용화 실적건수나 기술인증건수는 역량제고에 기여하는 경우와 그렇지 않은 경우 모두 발생되고 있어, 경영자 입장에서 연구개발 역량제고를 위한 중요 인자로 검토하는데 한계가 있는 것으로 확인되었다. 마지막으로 실용신안출원의 경험 여부는 연구개발 역량에 중요한 영향을 미치는 요인으로 파악되어, 연구개발 역량 제고를 위해서는 실용신안출원 장려를 위한 동기부여를 제공할 필요성을 확인하였다. 이처럼 본 연구결과는 개별 기업들의 연구개발 역량 제고를 위한 기업 경영전략의 중요한 시사점을 제공할 수 있을 것으로 기대된다.

• 한국안전학회지
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• 제31권2호
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• pp.104-111
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• 2016

Our nation has experienced remarkable growth over the half a century. Nonetheless, there is still much room for improvement in the area of Environment, Health and Safety (EHS). In particular, frequency and severity of industrial accidents did not considerably improve compared to the economic and social progress we made. The main objective of this research is to analyze what plans and actions are required for companies to promote industrial safety by 1) fostering functional competencies of EHS staffs and 2) effectively and proactively responding to rapidly changing EHS environment. For this research, EHS staffs from five large companies in Korea were surveyed. Most respondents indicated that one of key expertise required by EHS staffs is capabilities to effectively deal with changes to various domestic and international EHS-related laws and regulations. Furthermore, a predominant number of respondents commented that it is imperative for EHS staffs to have a broad knowledge of business management. As for internal issues that EHS staffs encounter within their organizations, many pointed out that their EHS vision is not sufficiently shared throughout the organization, and that the rules of leadership are critical in solving this issue. On the other hand, the survey respondents also raised an issue of limited EHS-related investments due to slow economy. As a solution, they proposed ways to align EHS organization's performance with the company's performance. Based on this survey, issues and solutions for EHS organizations were identified. Results of this research can benefit companies that plan to newly establish or further expand EHS organization.

• 대한간호학회지
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• 제41권2호
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• pp.245-255
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• 2011

Purpose: This study was conducted to examine the effects of simulation-based education regarding care in a cardio-pulmonary emergency care as related to knowledge, clinical performance ability, and problem solving process in new nurses. Methods: An equivalent control group pre-post test experimental design was used. Fifty new nurses were recruited, 26 nurses for the experimental group and 24 nurses for the control group. The simulation-based cardio-pulmonary emergency care education included lecture, skill training, team-based practice, and debriefing, and it was implemented with the experimental group for a week in May, 2009. Data were analyzed using frequency, ratio, chi-square, Fisher's exact probability and t-test with the SPSS program. Results: The experimental group who had the simulation-based education showed significantly higher know-ledge (t=5.76, p<.001) and clinical performance ability (t=5.86, p<.001) for cardio-pulmonary emergency care compared with the control group who had traditional education but problem solving process was not included (t=1.11, p=.138). Conclusion: The results indicate that a simulation-based education is an effective teaching method to improve knowledge and clinical performance ability in new nurses learning cardio-pulmonary emergency care. Further study is needed to identify the effect of a simulation-based team discussion on cognitive outcome of clinical nurses such as problem solving skills.

• 디지털융복합연구
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• 제15권1호
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• pp.287-299
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• 2017

본 연구는 응급구조(학)과 학생들의 임상실습 현실과 실태를 조사하여 임상실습 개선방안을 제시하고자 한 연구이다. 융복합 사회에서 임상실습은 다양한 직업을 경험할 권리만큼 중요한 것으로 간주되고 있고 최근 NCS(National Competency Standards)의 등장에 의해 더욱 활기를 띠고 있다. 응급구조(학)과 학생 115명이 대상이다. 자료는 2016년 6월 16-17일까지 수집하여 SPSS v. 18.0을 사용하여 분석하였다. 응급실만을 경험한 2학년은 취업에 대한 부정적 인식을 보였다. 반면 응급실과 119 구급대를 경험한 3학년은 119 구급대 임상실습의 후광효과로 취업에 대한 인식의 변화가 거의 나타나지 않았다. 두 그룹 모두 타직종에서의 다양한 임상실습 경험을 원한다. 연구 결과를 바탕으로 다양한 임상실습기관을 제공하여 취업에 대한 인식을 긍정적으로 바꾸고 다가올 1급 응급구조사의 취업난을 해결할 것을 제안한다.

• 산업경영시스템학회지
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• 제40권3호
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• pp.123-137
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• 2017

Competitiveness of small and medium companies often rely on the competency of their employees. Many employees however try to move to better environments if possible, which results in high uncertainty in maintaining solid human resources. The purpose of this paper is to investigate the influencing factors of turnover intention and organizational loyalty of the early experienced, especially three to five years experienced, employees in the small and medium enterprises. A survey had been conducted using both LMX (Leader Member eXchange) and TMX (Team Member eXchange) as an effort to test the impact of strategic human resource management factors on turnover intension and organizational loyalty. It has been observed that the level of LMX is critical on the turnover intension, while the levels of LMX and TMX are positively related to the organizational loyalty. Especially significant mediation effect affects on the organizational loyalty for TMX via LMX in the serial structure. The human resource management factors become effective under the circumstances where leader and team members exchange activities are activated. These findings can be used in reducing turnover intention and increasing organizational loyalty of early experienced employees by enhancing the leadership training of middle level managers of the small and medium enterprises organizations. Besides, a set of active communication channels should be provided for the young employees so that they can share their work experiences and difficulties within the organization. The key results of this study may help the practitioners set up a management plan to maintain a low turnover rate for their organizations.

• 산업경영시스템학회지
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• 제37권1호
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• pp.9-25
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• 2014

It is very important to select the best employees who are suitable for their jobs and duties as considering the efficiency and productivity of the firms' performance. As a result, many kinds of selection methodologies and systems have been developed. Among them is the selection system based on the core competencies which is known as the superior selection systems that can increase the predictive validity who is the right people, compared to the traditional selection system based on the job analysis. Hence, the former has been focused in the complex business situation in recent years. In this case study, we examine the selection system case based on the core competencies of OSS team in Company A, which is one of the largest telecommunication firms and we suggest the implications. According to the results of this case study, defining the core competencies of the job and selecting the right people who had the related competencies not only decreased the turnover rate of OSS team in Company A, but also increased the employees' loyalty and satisfaction for the organizations. This study will be a benchmark to other departments that don't use competency selection system of Company A as well as the firms that want to adapt the selection system based on the core competencies. Also, this case study has a contribution that shows us an alternative model how can the firms identify and select the best right employees.

• 실천공학교육논문지
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• 제13권2호
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• pp.243-249
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• 2021

대학 자체로 선정한 대학 고유의 핵심 6개 역량들 중에서 측정된 부족한 사항들을 강화시켜 교육 목표에 도달하기 위해, 학생 융합적 사고 역량과 자기 계발 역량을 최대화하는 집중 이수형 과목 형태로 공학 관련 전공 콜라주 과목을 신설하였다. 학부/학과간 공유형 교육과정으로 진행하였고, 2020학년 1,2학기 각각에서 2개 이수 집단(전기전자제어공학부 전자공학전공; 26명, 광공학과; 28명) 54명을 대상으로 공통된20개 문항들의 설문 결과를 종합, 분석하였다. 그 결과 응답자75% 이상이 장소와 시간에 자유로운 온라인 학습에 긍정적이었고, 녹화된 동영상 학습 시간내 추가적인 상호작용 활동들과 팀티칭(team teaching) 방식을 보강한 집중 이수 형태는 학습 효과를 극대화할 수 있다고 판단한다.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회/대한산업공학회 2005년도 춘계공동학술대회 발표논문
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• pp.822-828
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• 2005

Customer satisfaction becomes one of the important managerial concerns associated with corporate competency in current competitive environment for Internet communication service companies. Hence, it is demanding to improve a company's customer satisfaction through the total quality management perspective. In practice, engineers as well as the management hope to find major quality characteristics with Internet communication network that is closely related to customer satisfaction, consequently aiming to the raise of their company's customer satisfaction. This paper presents an empirical relationship analysis between network quality characteristics and customer satisfaction on Internet communication. Methodologically, the relationship analysis framework is based on the regression variable selection procedures. In this framework, it is implemented that; 1) iterative model building; and 2) consistent criteria application to statistical tests for selecting significant variables. A case study shows that; 1) the customer satisfaction on the network connection seems to be more closely related to the network quality characteristics compared with the customer satisfaction on the network speed; and 2) the download disconnection rate has relatively evident relationship with the customer satisfaction on the network connection.

• 한국식생활문화학회지
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• 제28권3호
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• pp.282-292
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• 2013

The purpose of this study is to identify a suitable organizational diagnostic model for analyzing the management efficiency of food service firms. We used the three-iteration Delphi technique on a panel of 19 business employees, 7 industry experts, and 4 employees in the food service industry. A total of 36 assessment indicators were developed through this panel, with numerous major findings. First, it is important to evaluate the leadership qualities of employees in terms of their motivation and competency. Second, it is important to evaluate the ability of employees to interface well with other employees. Third, it is important to evaluate and manage the brand image recognized by customers. Fourth, it is important to evaluate the fairness and regularity of the rewards given for an excellent job performance. Fifth, it is important to evaluate the level of communication and information distribution in the organizational culture. Last, but not least, it is important to evaluate the transparency and fairness of an organization in its human resource management (HRM) and the efficiency of its organizational structure. In conclusion, this study empirically shows how food service firms can develop an organizational diagnostic model to increase their managerial efficiency.

• 한국정보시스템학회지:정보시스템연구
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• 제20권2호
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• pp.81-107
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• 2011

Group features such as group cohesion and consistency on appropriation(COA), which have been constructed through social interactions, should be noted for characterizing online game, especially, clan based massively multi-players online game (MMOG). This study attempted to identify the relationship between group characteristics and users' effectiveness of MMOG considering group experience. For this purpose, a research model was suggested: group cohesion and COA are variables for explaining group features, perceived use control is a variable for individual competency of playing MMOG, and perceived winning and perceived enjoyment are dependent variables. Moreover, group experience was included as a moderating variables for two relationships, group cohesion-preceived winning and COA-perceived winning. For the validation of this research model, 100 users for Sudden Attack which is one of very well known MMOG games were surveyed by questionnaires. Before survey, they were grouped into 10 teams and were played over ten times by team for perceiving group consciousness. In result, most hypotheses were statistically supported except the relationship between group cohesion and perceived winning.