• 제목/요약/키워드: Task crafting

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The Effects of Job Crafting on Task and Contextual Performance: Focusing on the Mediating Effect of Work Engagement

  • JIANG, Feng;WANG, Li;YAN, Lei
    • 산경연구논집
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    • 제13권5호
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    • pp.27-40
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    • 2022
  • Purpose: Research on job crafting has thus far focused on how alter job demand and resources behaviors relate to employee task performance. However, job crafting behaviors do not necessarily have an impact only on task performance, but also on employees' contextual performance, a phenomenon that has little research in job crafting research. Therefore, this study aims to investigate the effect of job crafting on task performance or contextual performance and the mediating effect of work engagement between them in the Chinese context. Research design, data and methodology: In order to achieve the above research goals and test the proposed hypotheses, we used a cross-sectional design and a self-administered questionnaire to collect quantitative data from September 8, 2021 to September 27, 2021 among knowledge workers in Shandong Province various financial companies and finally analyzed 211 questionnaires. Descriptive statistics and research model analysis were performed using SPSS 25.0 Version and AMOS 27.0 Version to test the developed hypotheses. Results: The results are as follows; firstly, the study showed that job crafting of employees had a significant positive impact on task performance and contextual performance. Secondly, the higher job crafting of employees, the higher their work engagement. Thirdly, this study showed that work engagement of employees had a positive impact on task performance and contextual performance. Fourthly, we predicted and found that work engagement of employees had a positive mediating effect between job crafting and task performance and a positive mediating effect between job crafting and contextual performance. Overall, this study showed that the proactive job crafting behaviors of employees enhance their engagement for their work, which in turn improves task performance and contextual performance. Conclusions: This paper develops job crafting research by exploring the positive impact of job crafting on employees' task performance or contextual performance through their work engagement. It also proposes that both job crafting behaviors and work engagement are important approaches to improve employees' task performance or contextual performance. Practical implications for organizations, such as increasing employee' work engagement, as well as the limitations and suggestions are concluded for the future research directions.

The Effects of Job Crafting on Career Success of Multinational Corporations' Employees

  • YOON, Kyung-Hee;KIM, Bo-Young;EOM, Jae-Gun
    • The Journal of Asian Finance, Economics and Business
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    • 제6권4호
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    • pp.213-225
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    • 2019
  • As the recent tendency of career management has changed, companies have supported progressive career management and development of their employees internally. And strengthening job crafting is an effective activity not only to improve the work efficiency of the organizations but also to improve the job satisfaction and wellbeing of their employees. In these backgrounds, this paper aims to explore the components of job crafting for the multinational employees in order to emphasize the importance of job crafting and empirically analyze the influential relationship in terms of career success through career commitment and career attitude. Based on literature review the job crafting was defined with three components; task crafting, relation crafting, and cognitive crafting. A total of 336 survey data were analyzed for a total of 27 multinational corporations. As the analysis result the task crafting and cognitive crafting of multinational employees were shown to have an influence on career attitude, but relation crafting did not have any impact on career. It can be interpreted that the employees have self-directed career attitude through a method of showing visible performance based on their given jobs rather than having individual career management attitude through relationships between departments, organizational members, and supervisors.

밀레니얼세대 안전직 근로자의 잡 크래프팅 경험 탐구: S에너지를 중심으로 (Exploring the Job Crafting Experience of Millennial Safety Workers: Focusing on S Energy Company)

  • 송성숙
    • 대한안전경영과학회지
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    • 제23권4호
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    • pp.11-21
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    • 2021
  • In order to explore the job crafting experience of millennial safety workers, this study conducted a qualitative case research with five safety workers of S Energy from March 26 to September 27, 2021 . As a result of the analysis, task crafting showed 'matching one's strong suit with a given task', 'expanding work knowledge using social network service (SNS)', and 'making changes in job performance methods for preemptive safety management activities'. Also, Cognitive crafting showed 'recognition of social vocation as a safety job', 'recognition of a role to grow as a safety management expert', and 'cognitive changes from means of organizational adaptation to enjoyment and energy of life'. At the same time, in relation crafting, 'establishment of amicable relationships through SNS in non-face-to-face and rapid communicating situations', 'safety management made through with mutual cooperations between business people', and 'reborn as a mutual safety net in business relationships' appeared. These can be used as basic data to accumulate the theoretical basis for job crafting research of millennial safety workers and to improve their job satisfaction. A follow-up study was proposed for safety workers with occupations of various kinds.

학습마을활동가의 잡 크래프팅을 통한 일의 의미 탐색 (An exploration of the meaning of work through job crafting by Learning Village Activists)

  • 송성숙
    • 산업융합연구
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    • 제19권3호
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    • pp.51-60
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    • 2021
  • 본 연구는 잡 크래프팅을 중심으로 학습마을활동가의 일의 의미에 대해 심층적으로 탐색하였다. 이를 위해 학습마을활동가 4명을 대상으로 2020년 3월 23일부터 2021년 03월 05일까지 참여관찰과 심층면담을 통해 질적 사례연구를 수행하였다. 분석결과, 과업 크래프팅은 '자신이 가진 강점과 자원을 활용한 과업수행', '정해진 과업 이외의 추가적 업무수행', ' 효율적 과업수행을 위한 업무방식의 변화'가 나타났다. 인지 크래프팅은 '일의 중요성과 소명의식 인지', '일의 행복과 즐거움 인지', '일의 전문성 확장을 위한 역할 인지'가 나타났다. 관계 크래프팅은 '동료와 실천학습공동체 구축', '마을주민의 성장과 변화의 매개자', '업무관계자와 갈등과 협력의 공존'이 나타났다. 결론적으로 학습마을활동가들은 잡 크래프팅을 통해 능동적으로 일을 변화시키고 있었으며, 이는 일의 만족감을 향상할 수 있는 기초자료로 활용할 수 있다. 추후 타지역 학습마을활동가 대상의 후속연구를 제안하였다.

심리적 안정감이 혁신행동에 미치는 영향: 잡 크래프팅(Job Crafting)의 매개효과를 중심으로 (The Effect of Psychological Safety on Innovation Behavior: Focus on Mediating Effect of Job Crafting)

  • 최수형;이정미
    • 아태비즈니스연구
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    • 제11권3호
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    • pp.79-93
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    • 2020
  • Purpose - The purpose of this study analyzes the effect of psychological safety on innovative behavior mediated by job crafting. Design/methodology/approach - This study collected 221 survey data from employees in Korea. Collected data were analyzed using SPSS 25.0 and Macro Process. The multiple regression analysis and bootstrap analysis were hired in order to analyze the data. Findings - First, psychological safety had a significant effect on innovation behavior. Second, job crafting proved a mediating effect in the relationship between psychological safety and innovation behavior. In other words, it has been demonstrated empirically that task crafting, cognitive crafting, and relational crafting, which are sub-elements of job crafting, play a mediating role in the relationship between psychological safety and innovative behavior. Research implications or Originality - This study expanded the study of Job Crafting in that it revealed the mediating role of Job Crafting in the relationship of psychological safety and innovative behavior. Second, this study has novelty in that it has established a sense of psychological safety as an independent variable that promotes innovative behavior, and that it has examined each other's structural relationship by adding a variable called Job Crafting.

관계적에너지와 회복탄력성이 직무재창조를 통하여 개인직무성과에 미치는 영향 연구 (A study on the Effect of Relational Energy and Resilience on Individual Job Performance through Job Crafting)

  • 남은우;선은정;서영욱
    • 한국콘텐츠학회논문지
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    • 제22권2호
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    • pp.529-544
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    • 2022
  • 4차산업혁명시대에 글로벌팬데믹을 맞이함에 따라 기업의 경영환경은 급격한 변동성과 불확실성에 휩싸였다. 특히, 유연근무제의 확산으로 조직이 높은 경쟁력을 갖기 위해서는 조직구성원과의 관계관리와 자기주도적 직무재창조가 중요한 핵심 자원으로 인식되고 있다. 본 연구는 기업 조직내 관계적 에너지와 회복탄력성이 직무재창조에 어떠한 영향을 미치는지 알아보고, 직무재창조가 개인직무성과에 미치는 영향에 대해 검증하고자 한다. 실증연구를 위해 일반기업 직원을 대상으로 400개의 유효한 응답에 대하여 SPSS 26.0과 Smart PLS 3.0으로 분석하였다. 분석결과, 첫째, 관계적 에너지가 과업재창조에는 정(+)의 영향을 미치지 않는 것으로 확인되었다. 둘째, 관계적에너지는 관계재창조와 인지재창조에 각각 정(+)의 영향을 미치는 것으로 나타났다. 셋째, 회복탄력성은 직무재창조를 구성하는 과업재창조와 관계재창조, 인지재창조 모두에게 정(+)의 영향을 미치는 것으로 나타났다. 넷째, 직무재창조는 개인직무성과에 정(+)의 영향을 미치는 것으로 나타났다. 이러한 연구결과를 바탕으로 학문적, 실무적 시사점을 도출하고 후속연구자들과 이해관계자들에게 실질적인 도움을 주고자 한다.

The Meaningful Connection between Job Crafting and Protean Career Attitudes

  • Seong-Gon KIM;Seung-Hyun HONG
    • 동아시아경상학회지
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    • 제11권3호
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    • pp.27-35
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    • 2023
  • Purpose - The present study bridges a significant gap in the literature by investigating the complex relationship between job crafting and protean career attitudes. It has been demonstrated that job crafting, which entails the proactive redesign of work roles, responsibilities, and relationships, empowers employees, and elevates. Research design, data, and methodology - This study employed a tailored search approach with specific terms linked to job crafting and protean career attitudes to ensure a thorough and focused analysis. The keywords include "Job crafting," "protean career attitudes," "career development," and related terms. This strategy uses an organized method to identify, screen, and choose appropriate studies. Result: This study synthesizes prior studies and identifies four critical links between the development of jobs and protean career attitudes. To begin with, task crafting, which entails job requirements and scope modifications, leads to protean career attitudes as employees match their roles to their skills and passions. Second, rational crafting, which is adjusting interactions with coworkers and superiors encourages flexible career attitudes. Conclusion - This study insists that organizations must consider the essential practical ramifications. Employers may improve employee growth, engagement, and talent retention by encouraging job customization, recognizing protean workers, cultivating a protean culture, investing in ongoing learning.

잡 크래프팅(Job Crafting)이 경력만족 및 직무만족에 미치는 영향 - 개인-직무 적합성의 매개효과 - (The Effect of Job Crafting on Career Satisfaction and Job Satisfaction - Mediating Effect of Person-Job fit -)

  • 안혜련;곽선화
    • Journal of East Asia Management
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    • 제4권2호
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    • pp.63-92
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    • 2023
  • This study analyzes the effect of job crafting behavior on career satisfaction and job satisfaction that allows active participants to perform their jobs in a work environment where autonomy and delegation are emphasized, and how the degree of person-job fit plays a role in the relationship between the three variables. The results of an empirical analysis of 360 employees of domestic companies are as follows. First, job crafting was found to have a positive (+) effect on career satisfaction and job satisfaction, respectively, confirming the importance of job crafting in a situation where the work environment changes rapidly. Second, job crafting was found to have a positive (+) effect on desire-supply fit and ability-demand fit, respectively, which are components of person-job fit. This means that person-job fit can be improved through task, cognitive, and relationship crafting. Third, it was found that desire-supply fit and ability-demand fit had a positive (+) effect on career satisfaction and job satisfaction. This means that the higher the person-job fit the more satisfied the career and job. Finally, desire-supply fit has a partial mediating effect in the relationship between job crafting, career satisfaction, and job satisfaction and ability-demand fit has a partial mediating effect in the relationship between job crafting, job satisfaction. In summarizing the above research results, this study suggested in a changing organizational environment that it is necessary to provide individual active work performance (job crafting) opportunities for career satisfaction and job satisfaction, and that it is important to create an organization's support environment to enhance person-job fit.

한국판 잡 크래프팅 척도 개발 및 타당화 (Development and Initial Validation of the Korean Job Crafting Scale)

  • 이현응
    • 한국산학기술학회논문지
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    • 제18권10호
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    • pp.611-623
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    • 2017
  • 본 논문은 한국 조직의 종업원을 대상으로 사용하기에 적합한 잡 크래프팅 척도를 개발하고 타당화하는 데 목적을 두고 있다. 척도를 개발하기 위해 우선 잡 크래프팅의 개념 및 측정도구에 대한 선행연구를 고찰하고 그 결과를 토대로 잡 크래프팅에 대해 조작적 정의를 내리고 문항을 작성했다. 10명의 HRM 전문가와의 심층인터뷰를 통해 검사도구의 내용타당도를 검증받았으며, 수정한 문항으로 구성된 설문지를 국내 8개 기업에서 근무하는 305명의 종업원에게 배포하여 자료를 수집하고 요인타당도를 검증하였다. 수정된 검사도구를 국내 7개 기업에서 근무하는 295명의 종업원에게 추가로 배포하여 자료를 수집하고 확인적 요인분석을 실시한 결과, 측정모형이 자료를 비교적 양호하게 설명하고 있으며, 각 하위척도가 수렴 타당도와 판별타당도가 있는 것으로 나타났다. 최종적으로 과업조형을 측정하는 6개 문항, 인지조형을 측정하는 4개 문항, 관계조형을 측정하는 5개 문항으로 구성된 한국판 잡 크래프팅 척도가 개발되었다. 만일 본 측정도구가 추후의 연구에서도 타당도가 검증되면 국내 조직 구성원을 대상으로 잡 크래프팅에 관한 연구를 실시하는 데 활용될 수 있을 것이다.

Situational Relation of Job Crafting, Organizational Support, and Innovation Performance

  • Yu, Byung-Nam
    • 아태비즈니스연구
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    • 제12권2호
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    • pp.25-37
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    • 2021
  • Purpose - This study analyzes the situational relationship between the components of job crafting and innovation performance, and based on this, suggests practical alternatives to the effect of the control variables of organizational support. Design/methodology/approach - For this survey, 350 questionnaires were distributed to Korean SME workers from October 5, 2020 to March 20, 2021, and 230 questionnaires were collected. In order to check the validity of the questionnaire, the questionnaire judged to be inappropriate in response was excluded. The recovery rate was 65.7%, and the effectiveness of the questionnaire was 82%. Structural equation model and hierarchical regression analysis are used to analyze those data. Findings - First, job enhancement through job redesign as well as organizational support is a key task in order to expect innovative results from field members. Innovative performance is not created by individual jobs, but is created between jobs and jobs, tasks and tasks, teams and teams, and departments and departments. This is why it is worth paying attention not to the functional approach, but to the interconnection structure of the process. Research implications or Originality - In this study, it was analyzed that structural job resource increase and social job resource increase, which are components of job crafting, had a positive effect on innovation performance, and that challenging job will had no significant effect. Challenging work will itself does not negatively affect innovation performance. Combining the survey and interview, field members who make up the majority of respondents say that they do not lack the will to work. They claim that there is no channel or opportunity to express or practice a challenging will.