• 디지털융복합연구
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• 제1권1호
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• pp.45-67
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• 2003

Developing user success metric will make it possible to evaluate the effectiveness of different electronic government systems and will help produce empirical data relating user success to task performance in electronic government environments. The purpose of this study is that combining output-oriented and interaction-oriented variables together into a single model might explain more of the variance in the dependent variable user success in a electronic government than either type of variable could have explained alone. The hypothesized reason is that user success is the result of the reciprocal effects of the properties of the information system and several facets of psychological functioning. Thus, the complex interplay between the system and the user in certain situational contorts may produce different degrees of user success with electronic governments.

• Journal of the Korean Data and Information Science Society
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• 제22권2호
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• pp.323-333
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• 2011

최근 수년간 네트워크 급속한 보급으로 인해 기업 간의 정보 교류 환경이 빠르게 변해왔다. EDI(Electronic Data Interchange, 전자문서교환) 시스템은 그 대표 수단으로서 현재 여러 분야에서 보급 이용되고 있지만 정작 이 시스템의 성공요인들을 규명하고 시스템의 성공적 활용과의 상관관계를 분석한 실증적 연구는 미흡한 편이다. 본 연구는 EDI라는 특정 정보 시스템의 성공적 도입과 활용에 있어서 어떠한 요인들이 영향을 미치는지를 규명해 보는 것을 목표로 한다. 이를 위해 기존의 문헌연구를 바탕으로 성공요인들을 도출하여 연구 모형 및 가설을 설계하였다. 연구의 결과, 시스템 품질, 정보 품질, 서비스 품질, 데이터 보안 등 대부분의 정보 시스템 성공요인들이 향후의 지속적인 시스템사용여부에 유의한 영향을 미치는 것으로 나타났다. 하지만 제시된 독립변수 중 데이터 보안 요인은 유의한 영향력을 갖지 않는 것으로 판명되었다. 이 논문의 결과는 EDI의 성공적인 도입에 있어서 유용하게 활용될 것이다.

• 컴퓨터교육학회논문지
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• 제17권1호
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• pp.83-96
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• 2014

본 연구는 통합정보시스템 구축 시 어떠한 변수가 성공적인 통합정보시스템 구축에 영향을 주는가를 파악하고, 이들 변수들 간의 관계를 규명하여, 국내 대학에서 통합정보시스템을 구축하는데 있어서 필요한 성공모형과 성공변수를 규명하고자 한다. 이를 위해 본 연구와 관련된 선행연구와 관련연구를 고찰하였으며, 이를 토대로 통합정보시스템 구축을 위한 성공변수를 도출하였다. 연구방법으로는 대학 및 전문대학에 근무하고 있는 직원들을 대상으로 설문지를 이용한 조사연구방법을 적용하였으며, 성공변수들 간의 미치는 영향관계를 검증하기 위하여 회귀분석을 실시하였다. 분석 결과 조직지원요인, 사용자지원요인, 개발지원요인, 시스템 품질, 정보 품질, 서비스 품질, 사용, 순 편익이 통합정보시스템 구축을 위한 성공변수로 도출되었으며, 이들 간의 관계를 규명하여 성공모형을 제시하였다.

• 한국컴퓨터정보학회논문지
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• 제10권4호
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• pp.315-336
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• 2005

본 논문의 목적은 기존의 연구에서 ERP 시스템 구축성과에 영향을 미치는 요인들로 제시되었던 관리적, 기술적, 인적자원 및 조직문화적 요인 등 제반 영향요인들을 통합하여, ERP시스템 구축의 주요성공 요인을 도출하고자 하였다. 본 연구의 주요 결과로서는, 첫째, 기존의 연구에서 ERP시스템 구축성과에 영향을 미치는 제반 요인들을 종합적으로 고찰한 결과 33가지 성공요인을 도출하였다 또한, 도출된 성공요인을 사전 준비단계, 구현단계, 정착 안정화단계별로 구분하여 제시하였다. 둘째, ERP시스템 구축단계별 성공요인들이 ERP시스템 구축전략 유형에 따라서 시스템 구축성과와 상이한 상관관계를 갖는지를 검증하였다. 그 결과 BPR실시시기에 따라 일부 성공요인들이 성과변수와 상이한 상관관계를 나타냈다.

• International Journal of Computer Science & Network Security
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• 제22권3호
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• pp.77-88
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• 2022

In response to the significant COVID-19 outbreak, countries have enforced the use of E-learning systems as an alternative to traditional learning; to contain the virus and minimize the infection rate while maintaining the continuity of the learning experience. However, the effective adoption of E-learning systems requires a well-understanding of critical factors, especially in times of crisis. In this regard, this study intends to assess the success of the E-learning system adoption by Higher Education Institutions (HEIs) during the crisis of COVID-19 by utilizing the Information Systems Success (ISS) model. This study's adopted model consists of nine interdependent dimensions, namely: Technical System Quality, Information Quality, Service Quality, Learner Quality, Perceived Satisfaction, Perceived Usefulness, System Use, Intention to Use, and System Success. An electronic survey was distributed among higher education students from different universities in Saudi Arabia to explore each model's dimension. Structural Equation Modeling (SEM) has been applied via SmartPLS software to test the causal relationships between dimensions. This study's main results revealed that students' Service Quality, Learner Quality, and the Intention to Use by students are essential drives for E-learning System Use during the Covid-19 pandemic. Meanwhile, the Intention to Use the system is significantly influenced by Perceived Satisfaction and Perceived Usefulness dimensions. Further, Perceived Satisfaction, Perceived Usefulness, and System Use are interdependent, and all three have a significant positive impact on E-learning System Success.

• 보건행정학회지
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• 제10권2호
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• pp.78-102
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• 2000

Factors influencing the success or failure of information systems9IS) have been discussed in many literes. However, little thertical development or empirical research has examined effectiveness of information systems in health center. This study evaluates several model that contribute to IS success in bealth center. In this study, we propose a process model that exhibits several variables influence one after another. These can be classified into six different dimensions. These inclube system aspect, invidual effect. The system aspect is classified by system quality, information quality and service quality. On individual and organizational aspect, this study uses computer self-efficacy and support of top management. The results of this study are as follows: according to multiple regression analysis of user satisfaction, information quality and support of top management are statistically significant influence on user satisfaction. System quality and service quality are a partially significant influence on user satisfaction. Hypothesis 5, proposing that computer self-efficacy would relate positively to user satisfaction, ws not supported by the questionnaire results. Based on these results, information quality and support of top management are very important variables for IS success.

• 한국정보시스템학회지:정보시스템연구
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• 제15권4호
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• pp.171-188
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• 2006

Information technology and the Internet have had a dramatic effect on education method and individual life. Universities and companies we making large investments in e-Learning applications but are hard to pressed to evaluate the success of their e-Learning systems. e-Learning can be seen as not only one of Internet based information systems which can provide education services but also one of teaching-teaming methods which can implement self-directed teaming. This paper tests the updated model of information system success proposed by Delone and McLean using a field study of a e-Learning. The five dimensions - information quality, system quality, service quality, user satisfaction, net benefit - of the updated model are parsimonious framework for organizing the e-learning success metrics identified in the literature. Questionaires are collected from 107 students who are enrolling a e-learning class using online survey. The model is tested using SPSS and LISREL. The results show that information quality and service quality are significant predictors of user satisfaction with the e-Learning system but system quality is not. Also user satisfaction is found to be a strong predictor of the learning performance. This strong association between user satisfaction and teaming performance suggests that user satisfaction may serve as a valid surrogate for teaming performance. Empirical testing of the updated DeLone & McLean model should therefore be extended to cover a wider variety of systems.

• 대한안전경영과학회지
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• 제2권4호
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• pp.71-90
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• 2000

This study proposes strategical, practical guide to build up ERP system through several case studies to large company and comparative analysis of success and fail factors. Key words in paper .is in summary of previous BPR and ERP studies, try to clarify relationship between BPR and ERP, derivative seeking of practical key success factors through several real cases studies to build up ERP system which is in-house development or customization of commercial package.

• Asia pacific journal of information systems
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• 제10권3호
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• pp.41-59
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• 2000

The role of information systems(IS) is far more important in business operations today. Managers recognize information as a major resource of the organization, and non-expert end users positively participate in information system development processes. This phenomenon is considered user-led information system development(ULD), where users define the information requirements, oversee system testing, manage system development, and lead the overall project. Based on a socio-technical approach, this study examines the impact of ULD on IS success. This paper also investigates the moderating effects of various contextual factors on the relationships between ULD and the success. The questionnaire was developed and the data was collected from the end users who participated in implementing ERP systems. The results showed that ULD positively affects the success. For the moderating variables, IT complexity was found to have a strong effect on the relationship between ULD and the success while business complexity and top management support have partial effects. Surprisingly, resource adequacy was not found to have the effect. This study provides academia and practitioners with a number of implications and guidelines regarding why and when to introduce ULD in their IS development initiatives.

• 정보기술과데이타베이스저널
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• 제3권2호
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• pp.97-118
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• 1996

Information systems quality engineering is one of the most problematic areas in practice and research, and needs cooperative efforts between practice and theory [Glass, 1996]. A model for evaluating the quality of system development process and ensuing success is proposed based on information processing theory of project unit design. A nomological net among a set of quality variables is identified from prior research in the areas of organization science, software engineering, and management information systems. More specifically, system development success was modelled as a function of project complexity, system development modelling environment, user participation, project unit structure, resource availability, and the level of iterative nature of development methodology. Based on the model developed from the information processing theory of project unit design in organization science. appropriate quality metrics for each variable in the proposed model are matched. In this way, a framework of relevant systems development and success quality metrics for controlling systems development processes and ensuing success is proposed. The causal relationships among the constructs in the proposed model are proposed as future empirical research for academicians and as managerial tools for quality managers. The framework and propositions help quality manager to select more parsimonious quality metrics for controlling information systems development processes and project success in an integrated way. Also this model can be utilized for evaluating software quality assurance programmes, which are developed and marketed by many vendors.