• Title/Summary/Keyword: Survey of Recognition

Search Result 1,983, Processing Time 0.027 seconds

How Are Consumers, Service and Market Factors Related to Customer Loyalty in Medical Service? -Targeting the Medical Consumer in a City- (의료소비자, 서비스 및 시장 특성요인과 고객충성도와의 관계 분석 -1개 중소도시의 의료이용 경험자를 대상으로-)

  • Lee, Sun-Hee;Kim, Hyun-Mi;Kim, Ju-Hye;Ha, Gwi-Yeom
    • Journal of Preventive Medicine and Public Health
    • /
    • v.41 no.5
    • /
    • pp.315-322
    • /
    • 2008
  • Objectives : This study was performed to explore customer royalty and the related factors. Methods : 900 households(a 1% sample) were randomly selected from the total population of K city located in Kangwon province. An interview survey was performed with using a structured questionnaire for the subjects(923 persons) who had used medical service during the year before the survey, and the survey was done September, 2002. Results : When comparing the relating factors related with customer royalty according to the sociodemographic characteristics, the older group showed a significantly higher level of recognition for service quality, service reputation, internal customers' attitudes and switching cost. The lower income group showed a higher level of recognition for service quality, service image and switching cost. The lower educated group showed a higher level of recognition for service reputation, service image and internal customers' attitudes. The higher educated group showed a higher level of recognition for perceived risk, and seeking variety. In addition, the expert group or the service and manufacturing workers group showed a higher level of recognition for service involvement. On multiple regression analysis, internal customers' attitudes, service image, service reputation, service quality, switching cost, and substitutability showed significant relations with customer loyalty. Conclusions : This study showed that customer loyalty was significantly influenced by service factors like internal customers' attitudes, service image, service reputation, and service quality, and by market factors like switching cost, and substitutability. The results of this study can be used as a baseline for developing strategies to create and keep customers with high loyalty.

The survey about the recognition and demand on cooperative system between western and oriental medicine of stroke patients in National Rehabilitation Center (국립재활원 뇌졸중 환자의 협진에 대한 인식 및 수요 조사 연구)

  • Lim, Sung-Min;Song, Sung-Eun
    • Journal of Society of Preventive Korean Medicine
    • /
    • v.15 no.1
    • /
    • pp.131-143
    • /
    • 2011
  • Objective : The purpose of this study was survey about the recognition and demand on cooperative system between western and oriental medicine of stroke patients in National Rehabilitation Center. Methods : The participants were 205 stroke patients in the National Rehabilitation Center and investigated the recognition and demand on cooperative system between western and oriental medicine. Results : As to general characteristics of the group, 56.9% were male, 30.7% were in the 60~69 age, 24.3% of patients had an average income per month 1.0~2.0 million. In regard to disease status of patients, 53.8% were cerebral infarction, 35.8% were below 6 month in disease duration, 73.7% were none recurrence, 52.8% were hypertension as related disease, 74.5% were motor paralysis sequela. 83.2% were positive response in using oriental medicine department of National Rehabilitation Center. The most wanted therapy was acupuncture. Most of respondents expected that co-operative treatments were to be improving the cure effect for patients. And they wanted cooperative system combined evenly between western and oriental medicine, so the western doctors and the oriental doctors suggest the plan giving lots of medial benefits for patients. Conclusion : This survey showed the recognition and demand on cooperative system between western and oriental medicine of patients in National Rehabilitation Center. It is possible to realize patient's centered treatment under the stable and efficient cooperation of western and oriental medicine.

Association between stress recognition and oral symptom experience in Korean adolescents: The 14th Korean Youth Risk Behavior Web-based Survey(2018) (한국 청소년의 스트레스 인지와 구강증상경험의 관련성: 제14차 청소년건강행태조사(2018))

  • Kim, Young-Suk;Lee, Min-Young;Kim, Jung-Hee;Oh, Jung-Hyeon;Yoo, Ja-Hea
    • Journal of the Korea Convergence Society
    • /
    • v.11 no.12
    • /
    • pp.301-307
    • /
    • 2020
  • This study aimed to determine the association between stress recognition and oral symptom experiences among adolescents. We analyzed it, based on the 14th Korea Youth Risk Behavior Web-based Survey (2018), using the chi-square test and logistic regression. The distribution rate of stress recognition and oral symptom experience within one year were 81.7% and 48.9%, respectively. The group with stress recognition had a higher rate (52.2%) of oral symptom experience than the group that did not recognize stress (p<0.001). In the stress recognition group, the odds ratio for oral symptom experience was 1.86 (95% CI: 1.78-1.95). We suggest that stress is associated with oral health in adolescents. In the future, it will be necessary to study stress relief and oral health education in adolescents.

A study on the recognition of odor in Wonju traditional market, Gangwon-do

  • Jung, Min-Jae;LEE, Woo-Sik;JEONG, Tae-Hwan;Kim, Su-Hye
    • Journal of Wellbeing Management and Applied Psychology
    • /
    • v.5 no.3
    • /
    • pp.43-49
    • /
    • 2022
  • Purpose: This study aims to study the perception of merchants and customers about the odor problem of traditional markets in Wonju, Gangwon-do. Research design, data and methodology: A survey was conducted to investigate the perception. The survey consisted of 11 questions for merchants and 12 questions for customers. Results: In a survey of merchants - The question 'What kind of smell did you smell at the traditional market?' was investigated with multiple responses. Regarding the odor experience, unclean odor was the highest with 105 votes (36%), followed by rotting odor with 82 votes (28.1%) and other odors with 44 votes (15.1%). In a survey of customers - The question 'What kind of smell did you smell at the traditional market?' was investigated with multiple responses. As a result of the survey, filthy smell was the highest with 98 votes (43.2%). Next, rotten smell was found with 60 votes (26.4%) and others with 31 votes (13.7%). Conclusions: If the odor problem in the traditional market is solved, the economic and health damage to the merchants will be reduced. Further, it will help to revitalize traditional markets by increasing customer visits. As a solution, it is judged that it is good to study the direction of the establishment of a real-time monitoring system and the preparation and application of odor removal measures.

A Study on Freshmen's Recognition of Their Choice of Colleges

  • Shin, Jae-Kyoung;Chang, Duk-Joon
    • Journal of the Korean Data and Information Science Society
    • /
    • v.17 no.3
    • /
    • pp.831-842
    • /
    • 2006
  • Today rapidly changing internal and external environment of the universities such as the reduction of freshmen quota forces most universities to be facing a dangerous existence. It is an urgent thing for the universities to secure finance and good students. Because it was thought that to know freshmen's recognition of their choice of colleges would serve to establish the screening system of each university, we studied it through the survey of the freshmen in some universities. We randomly chose some national universities, private universities and educational universities to investigate who are responsible for their choice of colleges. It is shown that the influence of their high school teachers upon their students’ choosing universities is no more than 10%. As a result, the establishment of proper policy of admission to each university on its own that makes use of the characteristics of the region and the university will be effective in choosing good students.

  • PDF

A Study on Promoting Early Reading Ability through an Explicit High-frequency Sight Word Instruction

  • Huh, Keun
    • English Language & Literature Teaching
    • /
    • v.17 no.1
    • /
    • pp.17-35
    • /
    • 2011
  • The purpose of this study was to explore the effect of an explicit word instruction for EFL beginning readers and their perception on the learning experience. Data were attained from 16 fourth graders who took English class as a development activity. Data include the results of pre- and post-test of high frequency sight word recognition, oral reading ability, students' survey responses, and teacher observation. The descriptive statistics were obtained for the result of the pre- and post-test. The findings from the student survey and teacher observation were also provided and interpreted to better understand the result of project and students' perception on the learning experience. The followings are the results of this study. The word recognition ability of the students was dramatically improved after the project. The students were satisfied with the overall learning experience perceiving it as helpful and fun learning. They expressed that the explicit word instruction helped their word recognition and reading ability. The results also supported that the confidence of students on their reading ability were heightened. Several suggestions are made for teachers and researchers on the word instruction for young EFL learners who are beginning readers.

  • PDF

The Recognition for Asian-dust in North-East Asia (동북아 황사문제에 대한 일반인의 인식)

  • Jung Chang-Hoon
    • Journal of Environmental Science International
    • /
    • v.13 no.12
    • /
    • pp.1145-1150
    • /
    • 2004
  • Dust phenomenon is a critical thing in the East Asian countries. However, it is quite recent that Asian dust has drawn much attention and the scientific investigation of dust particles began. In this study, the recognition for Asian-dust in Northeast Asia region was analyzed. The survey results show that the people generally recognize the origins and seriousness of Asian dust and understand the difficulty in solving the dust related problems. However, approaches to figure out Asian dust have many difficulties and limits in scientific, economic and political points of view and more detailed road map is needed based on government policy.

Oral health education on recognition and their prevalence of dental caries comparative analysis of some primary school pupils' in Buckjeju-gun (북제주군 일부 초등학교 학동들의 구강보건교육에 관련된 인식도 및 영구치 우식경험도 비교 평가)

  • Kim, Youn-Hwa
    • Journal of Korean society of Dental Hygiene
    • /
    • v.2 no.1
    • /
    • pp.1-19
    • /
    • 2002
  • This study has been conducted with continuous dental sanitary education for primary school pupils for five years from 1997 through 2001, based on data obtained from a 97' survey on primary school pupils' recognition on dental hygiene education and their permanent dental health capacity. Following results were drawn through comparative analysis of data obtained during the survey period. Approx 70.77% of the examinees have experienced decay missing feeling (DMF) in the year 2001, suggesting a good effectiveness of dental hygiene education compared with 92.1 % of DMF rate in 1997. It has been found that pupils' knowledge and recognition on dental hygiene and management, etc were improved, as well as their eating habits and consciousness were changed. Comparative analysis of annual DMF showed that DMF rate, DMFT index, and DT rate were found to decrease every year, suggesting a improved dental health capacity. Grade level analysis revealed that DMFT index and DT rate were found to decrease every year during the survey period, suggesting pupils' dental management and consciousness were improved and changed. It has been found that DMF rate more significantly increased in a higher grade in 2001 than 1997. There was no difference in DMF rate between grades of primary school in 1997. However, in the year 2001 increment of approx 10% of DMF rate were observed in a higher grade.

  • PDF

Development Strategy for Utilization of ECVAM using the User Survey (사용자 만족도 조사를 통한 국토환경성평가지도 발전방안 연구)

  • Song, Wonkyong;Kim, Eunyoung;Jeon, Seong-Woo
    • Journal of the Korean Society of Environmental Restoration Technology
    • /
    • v.15 no.4
    • /
    • pp.111-118
    • /
    • 2012
  • The purpose of this study is to work out strategy for utilization of Environmental Conservation Value Assessment Map (ECVAM) using the user survey. It surveyed system users of ECVAM about its recognition and satisfaction. The results of the survey, the ECVAM became more popular and were highly satisfied with updated data. Especially, the study found a relationship between the satisfaction of ECVAM and accuracy, utilization, and convenience of the system. However, the satisfaction has a difference between user groups, a government official and a agent for EIA including researchers. The satisfaction of the agent group was affected by the convenience, the accuracy, and the utilization in order. In the other hand, the satisfaction of the government official group was affected by the utilization, the convenience, the accuracy, and recognition in order. Therefore, we need to adopt different strategies for educations of ECVAM and publicity activities depending on user groups. To increase the satisfaction of ECVAM, we should research not only to attain pinpoint accuracy, but also to suggest the guideline to utilize the map for a government official.

Health Care System Recognition and Influential Factors of Health Care Experiences (의료서비스경험자의 보건의료제도 인식도와 영향 요인)

  • Seo, Young-Woo;Park, Cho-Yeal;Park, Young-Hee
    • The Korean Journal of Health Service Management
    • /
    • v.12 no.4
    • /
    • pp.59-72
    • /
    • 2018
  • Objectives : This study was performed to investigate health care system recognition and influential factors using the data from the "2017 Health Care Experience Survey". Methods : Data on 7,000 participants in the Health Care Experience Survey were drawn and statistically examined using a t-test, ANOVA, and multiple regression analysis. Results : First, the significant factors of health care service satisfaction were education, income, region, chronic diseases, unmet medical needs, satisfaction with doctors and institutions, and the health care system's reliability and importance. Second, the influential factors of willingness to pay additional health insurance premium were age, occupation, income, health status, chronic diseases, unmet medical needs, satisfaction with health care institutions, limit to utilization of medical services, necessity of health care reform, and the health care system's reliability, satisfaction, importance. Conclusions : Since the additional burden for improving the health care has been negative to the socially disadvantaged, there should be efforts to provide stable health care funding for financial stability of the health insurances by considering public opinions and reaching social consensus.