• Journal of Information Technology Services
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• v.4 no.1
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• pp.149-160
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• 2005

Information system outsourcing induces firms to concentrate on the core competence and to improve business value by utilizing specialized information systems outsourcing vendors. However, for those strategic effects, the outsourced information systems should guarantee a certain service level. Now companies are considering to adopt SLA(Service Level Agreement) as a method to check the service level of the outsourced information systems in quantitative terms. On the contrary, customer satisfaction survey supports qualitative analysis, and helps companies to understand the qualitative effects on information system more systematically. Recently, the growing use of the internet makes customer satisfaction survey to be carried out on the web. For that reason, lots of researches related to web survey have been performed. But these researches are just focused on finding out only items to be measured and the effect of web survey. In this paper, based on the service quality research model for information system outsourcing, we formalize and propose a web survey process, a system architecture, and a functional structure for information system outsourcing customer satisfaction survey. Additionally, we provide the implementation results for the web survey systems.

• Journal of KIBIM
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• v.10 no.3
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• pp.33-42
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• 2020

Recently, in the smart construction field, it is possible to construct spatial information of 3D data base quickly and accurately using drones, LiDARs and ARs,. Most public ordering institutions are pushing for the efficiency of construction work through establishing and announcing road maps and guidelines for utilizing BIM for the entire life cycle of construction. However, in most policies, the impact of 3D data on the entire life cycle is limited by only partially constructing and utilizing 3D data or by being mentioned. In addition, many public institutions, construction companies and planning companies did not actively utilize survey information during the actual construction phase, despite the possibility of using 3D survey information. In order to confirm the utilization of survey information, a total of eight private construction companies were selected and interviewed by experts. The analysis shows that most of companies lack the performance of drone measurements or have a lack of awareness of advantages, and among them, construction companies are relatively active. Based on these opinions, this study examined the usability of surveying information and examined measures to expand the utilization of survey information in legal and institutional aspects, technology development aspects and industrial development.

• Journal of Korean Society for Geospatial Information Science
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• v.23 no.2
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• pp.79-88
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• 2015

In any production and construction of geospatial information covering surveying, survey control point is a vital geospatial information. Survey control points in South Korea are currently classified as following: national control points, public control points, and cadastral control points. Each of these different categories of survey control points act as a basis and sets perimeters for the production, management and operation of subjects within the category. Universal standard, the unified format between different survey control points, also, are not yet defined, causing difference in basic information provided by altering categories and disturbance in connecting, managing, utilizing and operating survey control points. Establishment of a standard regarding survey control points, is therefore required for the efficacy of their utilization. This study, to solve such inadequacies, selects management items for creation of standardized survey control point, by investigating domestically and internationally the status of operating survey control points, determining data model for management, establishing TTA and agency standards, and establishing of activation methodology for survey control point standards.

• Journal of the Korean Data and Information Science Society
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• v.16 no.4
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• pp.989-998
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• 2005

The internet survey is more time and cost efficient than the off-line survey. We design and implement a web-based questionnaire generating system for the internet survey. The system guides users to make up a questionnaire step by step. It also generates data code for the statistical packages such as SPSS and SAS when the internet survey has been done.

• Journal of the Korean Data and Information Science Society
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• v.15 no.4
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• pp.731-741
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• 2004

This paper is planned to use multi-proportions randomized response model for sensitive information on internet survey. This is an indirect response technique as a way of obtaining much more precise information. In this system we consider that respondents are generally reluctant to answer in a survey to get sensitive information targeting employees, customers, etc.

• Journal of the Korea Society of Computer and Information
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• v.12 no.6
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• pp.269-277
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• 2007

In this days, information resources are very important in the organization. So, firms and public department eager to management and use the information resources. Our country is surveyed on Information Resource status from 1997 in the public sector. Information Resource survey contributed to check the status. But, the survey has some weakness. thus we have to redesign the Information Resource survey. In this paper, we analyzed the IRM researches, checked the IR survey's weakness, and studied the improvement methods.

• Korean Journal of Oriental Medicine
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• v.16 no.2
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• pp.109-118
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• 2010

Traditional Korean Medicine Information Portal OASIS has been upgraded continuously from the beginning of it's service. It builds up more contents and adds more functions to provide rich information for TKM's researcher. But it's improvement strategy is not systematic and not supported from objective data. So we did online survey and analyzed the results to get insight for improving and activating the OASIS. Also we compared the survey with the previous one conducted in 2009. From the analysis of survey, we can get the 4 results. First OASIS have aged users than young users. Second 39.0% users are using OASIS 2-3 times in a month. Third 18.8% users want OASIS to provide the conference paper in TKM. Finally 21.7% users want paper map analysis system. We must do information strategy planning to get the insight for the improvement. And this survey analysis result will be most important material to our planning. Also we will use this survey analysis result to satisfy the users' needs.

• Asia pacific journal of information systems
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• v.9 no.2
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• pp.133-150
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• 1999

With the increase of using internet in business, the gathering of customer information with real time process is emphasized more and more. This paper summarized the several characteristics of internet survey as a tool of gathering information of customer, and did empirical test for the effect of the design of cyber shopping mall on the customer's buying decision using internet survey. The survey result shows that the customer's buying decision in cyber shopping mall is affected by design factors such as multimedia and consistent framework of homepage. The survey also shows that as the intention of using cyber shopping mall is high, the more preference for navigation aid, and as the internet experience is long, the less preference for the animation and too much using of graphics.

• Journal of Internet Computing and Services
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• v.8 no.1
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• pp.87-98
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• 2007

Recently, some reliability problems are notified on the information security industry survey due to the differences of survey purpose, criteria and methodology among the pursuing organizations. This paper firstly identifies the issues of survey methodologies which are currently applied in the information security industry, and then proposes a business outlook survey system which can be adapted in various domain, even in effectively. The proposed system may be applied in surveys of the business outlook, supply and demand, and difficulty factor, with a co-operative database, Especially, it would be utilized as a great tool when the survey is conducted in repeatedly.

• Korean Journal of Human Ecology
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• v.5 no.1
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• pp.43-53
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• 1996

The purpose of this study was to investigate the actual condition of fashion sales related persons and analyze their different role recognition in women's Ready-To-Wear shops. A questionnaire was administered to 378 fashion sales related persons in department stores and individual shops. Data were analyzed by using crosstabs, $X^2$, t-test, Scheffe's test and ANOVA by using of SPSS PC program. The results of this study were as follows: 1. In the role of fashion salespersons, managers participated highly in the merchandise buying plan, actual merchandise buying and advertisement, and shopmasters participated in the management of salespersons and keeping good relation with customers and display. 2. There was significant difference according to the existence of shopmasters in sales promotion. Shops with shopmasters had regular sales and filed up customer cards. 3. Shopmasters and salespersons attached importance to fashion information, market information, sales result information, and managers attached importance to customer information, enterprise environment information in utilizing of informations. Managers considered customer survey very important but shopmasters and salespersons did not. Shopmasters, managers, and salespersons all attached importance to customers' preference survey as customers' information source. 4. There were significant differences in lifestyle survey, buying method survey, preference survey, street fashion survey, brand identity survey and advertizement effect survey of customers by the different roles of fashion salespersons. 5. There were significant differences in the degree of merchandise knowledge, service and after service in sales service recognition by the different roles of fashion salespersons.