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A Study on the User Needs Analysis to Improve OASIS  

Yea, Sang-Jun (Information Research Center, Korea Institute of Oriental Medicine)
Kim, Ha-Young (Information Research Center, Korea Institute of Oriental Medicine)
Kim, Chul (Information Research Center, Korea Institute of Oriental Medicine)
Kim, Jin-Hyun (Information Research Center, Korea Institute of Oriental Medicine)
Kim, Sang-Kyun (Information Research Center, Korea Institute of Oriental Medicine)
Jang, Hyun-Chul (Information Research Center, Korea Institute of Oriental Medicine)
Song, Mi-Young (Information Research Center, Korea Institute of Oriental Medicine)
Publication Information
Korean Journal of Oriental Medicine / v.16, no.2, 2010 , pp. 109-118 More about this Journal
Abstract
Traditional Korean Medicine Information Portal OASIS has been upgraded continuously from the beginning of it's service. It builds up more contents and adds more functions to provide rich information for TKM's researcher. But it's improvement strategy is not systematic and not supported from objective data. So we did online survey and analyzed the results to get insight for improving and activating the OASIS. Also we compared the survey with the previous one conducted in 2009. From the analysis of survey, we can get the 4 results. First OASIS have aged users than young users. Second 39.0% users are using OASIS 2-3 times in a month. Third 18.8% users want OASIS to provide the conference paper in TKM. Finally 21.7% users want paper map analysis system. We must do information strategy planning to get the insight for the improvement. And this survey analysis result will be most important material to our planning. Also we will use this survey analysis result to satisfy the users' needs.
Keywords
TKM; Traditional Korean Medicine; Information Portal; Survey; User Requirement;
Citations & Related Records
Times Cited By KSCI : 3  (Citation Analysis)
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