• 한국IT서비스학회지
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• 제4권1호
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• pp.149-160
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• 2005

Information system outsourcing induces firms to concentrate on the core competence and to improve business value by utilizing specialized information systems outsourcing vendors. However, for those strategic effects, the outsourced information systems should guarantee a certain service level. Now companies are considering to adopt SLA(Service Level Agreement) as a method to check the service level of the outsourced information systems in quantitative terms. On the contrary, customer satisfaction survey supports qualitative analysis, and helps companies to understand the qualitative effects on information system more systematically. Recently, the growing use of the internet makes customer satisfaction survey to be carried out on the web. For that reason, lots of researches related to web survey have been performed. But these researches are just focused on finding out only items to be measured and the effect of web survey. In this paper, based on the service quality research model for information system outsourcing, we formalize and propose a web survey process, a system architecture, and a functional structure for information system outsourcing customer satisfaction survey. Additionally, we provide the implementation results for the web survey systems.

• 한국BIM학회 논문집
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• 제10권3호
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• pp.33-42
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• 2020

Recently, in the smart construction field, it is possible to construct spatial information of 3D data base quickly and accurately using drones, LiDARs and ARs,. Most public ordering institutions are pushing for the efficiency of construction work through establishing and announcing road maps and guidelines for utilizing BIM for the entire life cycle of construction. However, in most policies, the impact of 3D data on the entire life cycle is limited by only partially constructing and utilizing 3D data or by being mentioned. In addition, many public institutions, construction companies and planning companies did not actively utilize survey information during the actual construction phase, despite the possibility of using 3D survey information. In order to confirm the utilization of survey information, a total of eight private construction companies were selected and interviewed by experts. The analysis shows that most of companies lack the performance of drone measurements or have a lack of awareness of advantages, and among them, construction companies are relatively active. Based on these opinions, this study examined the usability of surveying information and examined measures to expand the utilization of survey information in legal and institutional aspects, technology development aspects and industrial development.

• 대한공간정보학회지
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• 제23권2호
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• pp.79-88
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• 2015

측량기준점은 측량을 포함한 지형공간정보의 생산 및 구축과정에 있어서 기본이 되는 매우 중요한 지형공간정보이다. 현재 우리나라의 측량기준점은 국가기준점, 공공기준점, 지적기준점으로 분류되며 생산, 관리, 운영의 주체가 측량기준점의 종류에 따라 다르다. 또한 측량기준점에 대한 일관된 형식 또는 표준이 정의되지 않아 측량기준점에서 제공되는 기본적인 정보가 상이하고, 측량기준점 간의 연계, 통합 활용 및 관리, 운영이 어려운 실정이었다. 따라서 측량기준점의 효율적인 생산, 관리, 운영, 유통을 위한 표준의 제정이 필요하다. 이에 본 연구에서는 측량기준점의 운영현황을 조사하여 표준의 작성을 위한 측량기준점의 대상을 선정하고, 국내 외의 측량기준점의 성과항목을 조사하여 측량기준점의 표준화 항목과 관리 데이터모델을 결정함으로써 기관표준 및 TTA표준을 제정하고 이를 활성화 할 수 있는 방안을 제시하였다.

• Journal of the Korean Data and Information Science Society
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• 제16권4호
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• pp.989-998
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• 2005

The internet survey is more time and cost efficient than the off-line survey. We design and implement a web-based questionnaire generating system for the internet survey. The system guides users to make up a questionnaire step by step. It also generates data code for the statistical packages such as SPSS and SAS when the internet survey has been done.

• Journal of the Korean Data and Information Science Society
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• 제15권4호
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• pp.731-741
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• 2004

This paper is planned to use multi-proportions randomized response model for sensitive information on internet survey. This is an indirect response technique as a way of obtaining much more precise information. In this system we consider that respondents are generally reluctant to answer in a survey to get sensitive information targeting employees, customers, etc.

• 한국컴퓨터정보학회논문지
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• 제12권6호
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• pp.269-277
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• 2007

오늘날 정보자원에 대한 투자가 지속적으로 증가하고 규모가 커지면서 예산의 효율적 배분차원에서 정보화 투자와 정보자원관리의 중요성이 부각되고 있다. 국내의 경우 1997년부터 정보자원관리의 개념과 정보자원관리의 기본으로 인식되어 정보자원조사를 실시하고 있다. 본 연구에서는 효율적인 정보자원 관리를 위해서 기존 정보자원조사의 문제점을 파악하고 개선방안을 도출하였다. 특히 이러한 정보자원 개선방안으로써 정보자산의 효율적 관리를 위한 정보시스템의 구축 및 활용, 정보자원 설문항목에 대한 재정립, 범 부처차원에서 정보자산관리를 위한 통제 메카니즘의 구현, 그리고 정보화에 대한 기획 및 통제기능을 강화와 정보화 성과평가 기반한 정보자산이 도입관리 절차 마련 등 4가지를 제시하였다.

• 한국한의학연구원논문집
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• 제16권2호
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• pp.109-118
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• 2010

Traditional Korean Medicine Information Portal OASIS has been upgraded continuously from the beginning of it's service. It builds up more contents and adds more functions to provide rich information for TKM's researcher. But it's improvement strategy is not systematic and not supported from objective data. So we did online survey and analyzed the results to get insight for improving and activating the OASIS. Also we compared the survey with the previous one conducted in 2009. From the analysis of survey, we can get the 4 results. First OASIS have aged users than young users. Second 39.0% users are using OASIS 2-3 times in a month. Third 18.8% users want OASIS to provide the conference paper in TKM. Finally 21.7% users want paper map analysis system. We must do information strategy planning to get the insight for the improvement. And this survey analysis result will be most important material to our planning. Also we will use this survey analysis result to satisfy the users' needs.

• Asia pacific journal of information systems
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• 제9권2호
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• pp.133-150
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• 1999

With the increase of using internet in business, the gathering of customer information with real time process is emphasized more and more. This paper summarized the several characteristics of internet survey as a tool of gathering information of customer, and did empirical test for the effect of the design of cyber shopping mall on the customer's buying decision using internet survey. The survey result shows that the customer's buying decision in cyber shopping mall is affected by design factors such as multimedia and consistent framework of homepage. The survey also shows that as the intention of using cyber shopping mall is high, the more preference for navigation aid, and as the internet experience is long, the less preference for the animation and too much using of graphics.

• 인터넷정보학회논문지
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• 제8권1호
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• pp.87-98
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• 2007

현재 국내 정보보호산업 통계조사는 조사목적 및 조사기준과 방법이 조사기관마다 서로 달라 신뢰성에 대한 문제가 제기되고 있다. 본 논문에서는 국내 정보보호관련 통계조사 방법의 문제점을 지적하고 보다 효율적으로 다양한 통계조사를 수행할 수 있는 조사시스템을 제안한다. 제안한 시스템은 회원 데이터베이스의 이메일과 싸이트 방문기업을 대상으로 다양한 통계조사(기업경기전망조사, 수요조사, 애로요인조사 등)를 수행할 수 있다. 특히 반복되는 동일 조사의 경우 예측에 매우 유용한 도구로 활용될 수 있을 것이다.

• 한국생활과학회지
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• 제5권1호
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• pp.43-53
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• 1996

The purpose of this study was to investigate the actual condition of fashion sales related persons and analyze their different role recognition in women's Ready-To-Wear shops. A questionnaire was administered to 378 fashion sales related persons in department stores and individual shops. Data were analyzed by using crosstabs, $X^2$, t-test, Scheffe's test and ANOVA by using of SPSS PC program. The results of this study were as follows: 1. In the role of fashion salespersons, managers participated highly in the merchandise buying plan, actual merchandise buying and advertisement, and shopmasters participated in the management of salespersons and keeping good relation with customers and display. 2. There was significant difference according to the existence of shopmasters in sales promotion. Shops with shopmasters had regular sales and filed up customer cards. 3. Shopmasters and salespersons attached importance to fashion information, market information, sales result information, and managers attached importance to customer information, enterprise environment information in utilizing of informations. Managers considered customer survey very important but shopmasters and salespersons did not. Shopmasters, managers, and salespersons all attached importance to customers' preference survey as customers' information source. 4. There were significant differences in lifestyle survey, buying method survey, preference survey, street fashion survey, brand identity survey and advertizement effect survey of customers by the different roles of fashion salespersons. 5. There were significant differences in the degree of merchandise knowledge, service and after service in sales service recognition by the different roles of fashion salespersons.