• Asian Journal of Business Environment
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• 제7권4호
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• pp.11-15
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• 2017

Purpose - This study aims to provide a clue on which factors current managers and many more potential entrepreneurial applicants were required to concentrate on presenting effective research methods in the effects of purchasing companies' perception of service quality about suppliers of MRO industrial goods on the quality of relationships. Research design, data, and methodology - To accomplish the purpose of this study, we plan to conduct a research model with factors of MRO service quality as the leading variables and conduct a causal analysis using regression analysis on their influence relations. Results - In order to achieve the above purpose, it is necessary to select service quality factors suitable for the characteristics of MRO industrial goods supplier companies. And it is necessary to develop a plan for improving the relationship quality with buyer companies by understanding the sales orientation of MRO industrial goods supplier companies. Also, they develop a combined strategy capable of facilitating relationship quality by clarifying the role of rapport. Conclusions - It is expected that these results will provide strategic clues which service quality factors should be improved from the perspective of supplier companies and will provide various information on educational training sales skills of the sales staff.

• 기술혁신연구
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• 제5권2호
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• pp.178-206
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• 1997

This study is concerned with the importance of TQM factors, and their characteristics on quality management. Key aspects of management commitment and ploicy, quality department and communication, equipment and material management, training, and employee relations etc. in TQM measurement, their theoretical background and employee perception about their importance intensively are investigated. In the importance of TQM, quality department and communication, quality and reporting, and rpoduction process management appeared to have a low rating while management commitment and quality policy, internal customer and supplier have a comparatively high value. And some perception for these factor showed difference between production and non-production department; internal customer and supplier, production process management, and employee relation.

• 한국산업정보학회논문지
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• 제23권1호
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• pp.65-86
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• 2018

본 연구는 중소기업의 관계구조가 구매자-판매자 관계를 기반으로 하는 아웃소싱에 있음에 주목하고, 중소기업의 활동에서 신뢰경영과 동반성장이 가진 역할을 검정하는데 목적이 있다. 신뢰경영과 동반성장이 기업의 여유자원, 협력관계 그리고 구매자-공급자 관계를 매개로 아웃소싱의 유형을 결정하면 그 성과를 얻는다는 맥락을 가지고 있다. 이러한 맥락에 따라서 연구가설을 설정하고 연구모형을 구축한 다음, 구조방정식모형으로 실증분석을 하였다. 실증분석을 위해 전국의 206개 중소기업을 대상으로 설문조사에 얻은 자료를 이용하여 가설을 검정하였다. 그 결과, 신뢰경영과 동반성장이 아웃소싱 유형과 성과에 유의한 영향을 미치고 있으며, 그 과정에서 협력관계와 구매자-공급자관계의 매개효과가 있었다.

• 산업경영시스템학회지
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• 제24권69호
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• pp.75-85
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• 2001

This empirical study examines the current status of TqM implementation in Korean service industry The data were collected from employes in hotels located in Seoul, korea with the questionnaire. The several statistical method such as t-test multiple regression were used for analysis. The major findings include the followings : First TQM practices have become common in Korean hotel industry. Second, There exist significant TQM factors which effect on customer satisfaction. For the high level hotel group supplier management, quality data management employee relations, and training are important factors for customer satisfaction while top management role and employee relations are significant factors for low level hotel group.

• 수산경영론집
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• 제39권3호
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• pp.67-90
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• 2008

In this study, we aimed to build the basic calculation model for linkage effects of fishery industry among Korea, China and Japan. For the calculation, we reconstructed the asian international input-output table, and on the basis of the reconstructed table, we made some analyses on the inter-relations among 3 nations focusing fishery industry. As the results, some positive backward linkage offsets of the fishery industries were found among 3 nations, and especially, production inducing effect of Chinese fishery industry to Japanese supplier was remarkable.

• International Journal of Computer Science & Network Security
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• 제22권1호
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• pp.300-304
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• 2022

The central feature of a digital society is the presence of a significant volume of digital services. The main research-analytical goal of the work is to identify the characteristic features of digital services, to classify and compare various types of digital services, to study the main levers for the development of digital services, the principal determinants of the observance and implementation of digital rights, to identify the dominant threats regarding the violation of digital rights, to analyze the features of legal relations that arise between the supplier and the consumer of digital technologies, consider the available taxation options for the digital economy. The work uses the following methods and research methods: hermeneutic, forecasting, in particular, extrapolation, analysis and synthesis, comparative. Research results: the definition of the concept of "digital service" is given, its main characteristics and types, according to the level of digitalization, the states-leaders are identified, slowing down, promising and problematic, the main triggers of slowing digitalization in some EU countries are investigated, by analyzing the regulatory legal acts of the European Commission on digitalization the strategy of the EU's actions to increase the degree of digitalization was determined, the positive and negative effects of digital services concerning the observance of human rights and freedoms were highlighted, the issue of levying taxes from digital companies was investigated.

• 한국경영과학회지
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• 제32권3호
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• pp.81-96
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• 2007

This paper analyses the Korean information and communication technology supply side across the economy using 1995, 2000 and 2003 input-output tables. Input-output analysis considers inter-industry relations in an economy, depicting how the output of one industry goes to another industry where it serves as an input, and thereby makes one industry dependent on another both as customer of output and as supplier of Inputs. It can be evaluated that the recent growth of Korean ICT sector has come from the development of communication service and equipment industry and software industry. Although the high performance and positive revealed comparative advantages in ICT manufacturing sector, the value added and employment in that sector are not satisfactory. It may reflect in part high portion of imported intermediate goods in ICT manufacturing. However, it is fortunate that ICT services, which accounted for relatively high value added, induce the development of ICT manufacturing and follow strong export performance. Moreover, it is expected that the software sector with high value added and employment will be a major driver of ICT growth.

• 대한안전경영과학회지
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• 제8권2호
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• pp.115-128
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• 2006

The study analyzes those relations of customer service level of each sales branch, level of cooperations among branches, and overall system-wide service level for an item. Under the continuous review method, each sales branch places an order to the outside supplier, and the each branch receives the order quantity after elapsing a certain lead time. Under these circumstances, those branches with stockout condition may be supplied by other branches with keeping stocks to cover the shortages. This policy generally increases the system-wide customer service level for an item throughout cooperations for the safety plan among branches. Therefore, in the context of inventory policy, the decision rules to determine the proper branch levels of service and cooperation levels of service are important goals in terms of attaining desired system-wide service level. This research has suggested the method and procedure to reach above goals.

• 대한산업공학회지
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• 제25권4호
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• pp.476-489
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• 1999

This paper is concerned with the deployment of core technologies for automotive steel sheets, based on the structural change of global market. The main tasks of automotive industry are to ensure the energy consumption, environmental regulations, and driving safety. With social and legal requirements, this study analyzes the market creation processes with technological innovations for hot rolled, cold rolled and galvanized steel sheets during the 20th century. It has been proven that the leading country in the steel industry was also that in the automotive. The purchaser-supplier relations of sheet materials are then patternized in the regional markets of the United States and Japan, who share nearly 50% of market in the world. According to the paradigm shift of globalization, the balance of power in Porter's 5 forces has been moved to the buyers', and both industries pursue Win-Win strategies such as the PNGV(Partnership for a New Generation of Vehicles ) and design-in system with the competition.

• 정보학연구
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• 제1권2호
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• pp.245-263
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• 1998

오늘날 구매자들과 공급자와의 관계를 변화시키는 전자상거래는 기존의 많은 회사들과 유형도 변화시키고 있다. 즉, 수십·수백만명의 경쟁하는 공급자들을 서로 대결시키는 대신에 소규모로 파트너을 형성하여 밀접하게 일하는 것이 가능해졌다는 것을 발견할 수 있다. 이에 우리는 일한 구매자를 위한 적당한 전략 구상과 공급자를 위한 전략을 결정하기 위해 여러 가지 경제적인 이론을 응요하여 제시하고 있다. 그것은 정보기술과 경제조직 사이의 관계는 왜 복잡하게 나타날 수 있는 의미를 조정을 경험적인 타당성을 바탕으로 기초를 세우는 계기가 되었다. 결론적으로 정보기술은 기업의 체질개선과 경영환경 변화를 촉진시켜 전자시장에서의 상거래를 활성화하여 우리가 추구하는 진정한 전자상거래의 촉진 즉, 구매자와 공급자를 더욱 밀접하게 만드는 좋은 도구로 활용되고 있다는 것이다.