• 간호행정학회지
• /
• 제7권3호
• /
• pp.497-509
• /
• 2001

The purpose of this study was to examine frequency of job performance, level of urgency, index of importance experienced by 138 new nurses who were working at 6 hospitals that had over 400 bed in Incheon and Bucheon. The data were analyzed using a SPSS program for descriptive statistics [numbers of job performance, level of urgency, index of importance(job performance+1/4 level of urgency)]. Some of the most frequent job performance were application of aseptic technique, application of principle of infection control, and medication (IV, PO, IM, supply fluid and electrolyte). Some of the most uncommon job performance were activity as a lecturer in nursing department, activity of arrangement of community resources, and participation in multidisciplinary conference. Some of the highest level of urgency were use of aseptic technique, CPR, application of principle of infection control, defibrillation for dysrhythmia, blood transfusion, observation of patient's status in procedure (operation), v/s check, intervention for improvement of respiratory function and medication of antihypertensives. Some of the lowest level of urgency were activity as a lecturer in nursing department, preceptor's activity, supervisor and delegation of job to nurse aids, attendance at nursing conference, activity of arrangement of community resources, participation in clinical teaching practice, participation in multidisciplinary conference, and delegation of patient care. Those were indirect patient care. The order was physiologic integration(60.99%), safety and effective nursing environment, psychosocial care, and health maintenance and improvement. The most importance item in maintenance of physiologic integration was medication. Some of the highest index of importance were aseptic technique and application of principle of infection control, v/s check, observation of patient's status in operation and medication. Some of the lowest index of importance were activity as a lecturer in nursing department, preceptor's activity, activity of arrangement of community resources, participation in multidisciplinary conference, nursing conference, participation in clinical teaching, and delegation of job to nurse aids.

• 디지털융복합연구
• /
• 제9권3호
• /
• pp.145-163
• /
• 2011

본 연구는 R&D 조직문화와 조직성과 간의 관련성을 실증분석하고 신뢰가 R&D 조직문화와 조직성과 간의 관계에서 매개역할을 하는지 살펴보았다. 분석 결과 첫째, R&D 조직문화가 조직성과 변수인 기술혁신, 조직몰입, 직무만족에 정(+)의 영향을 미치는 것으로 나타났다. 둘째, R&D 조직문화와 조직성과 변수와의 관계에서 신뢰의 부분매개효과가 검증되었다. 따라서 조직의 성과달성을 위해 개별조직의 특성에 맞는 창의적인 문화구축과 조직 내 신뢰형성의 중요성을 인식하고 이를 통해 조직구성원의 태도개선과 조직성과 향상에 실제적 관리지침을 마련하여야 할 것이다.

• Asian Journal of Innovation and Policy
• /
• 제11권3호
• /
• pp.363-396
• /
• 2022

This study focuses on the happiness of the generation MZ of innovative enterprises, which are evaluated as the driving force of economic growth at a time when the value of happiness is emerging. Happiness is related to the prosperity and performance of the organization. However, MZ generation office workers, who account for 45% of the economically active population, are considered unhappy at work. Therefore, this study attempted to explore the preceding factors (organizational factors, relationship and communication factors, and personal factors) of happiness for the generation MZ of innovative enterprises and to examine the effect of happiness on employee engagement. For the study, 300 usable responses were collected from generation MZ working in innovative enterprises through an online survey. Research hypotheses and research questions were verified using SPSS 26.0 and AMOS 23.0. As a result, it was confirmed that procedural justice among the organizational factors, rewarding co-worker/supervisor relationship among the relationship/communication factors, and personal factors (meaningfulness of work, personal accomplishment) positively affected the MZ generation's workplace happiness. In particular, the meaningfulness of work, which corresponds to personal factors, exerted the most significant influence. In addition, in the case of happiness at the workplace, there was a positive effect on employee engagement, which was stronger in organizational engagement than in job engagement. As a result of examining the structural relationship between variables used in the study, it was found that procedural justice, rewarding co-worker/supervisor relationships, the meaningfulness of work, and personal accomplishment positively affected employee engagement through happiness. Through research, the importance of happiness at the workplace was suggested by systematically reviewing the preceding variables of happiness at the workplace and grasping the positive effects of happiness. In addition, the management measure of generation MZ employees of innovative enterprises was discussed, the necessity of research on happiness at the workplace was emphasized, and follow-up studies were proposed.

• 한국콘텐츠학회논문지
• /
• 제8권7호
• /
• pp.233-242
• /
• 2008

종사원의 선발, 교육, 보상, 그리고 평가 등과 같은 영업사원의 관리의 실행은 영업력 관리시스템에 있어서 중요한 위치를 차지하는데, 이는 종사원의 역할 모호성, 직무만족, 그리고 성과 등에 지대한 영향을 미치기 때문이다. 이러한 중요성에도 불구하고 호텔의 영업력 관리시스템에 대한 연구가 미진한 형편이다. 따라서 본 연구에서는 영업력 관리시스템(STD, 교육, 보상, 상사지원 등), 직무태도, 그리고 성과와의 영향 관계를 보다 자세히 파악하고자 하였다. 이를 위해 경로모형과 가설을 설정하고 제시하였다. 본 연구를 통하여 호텔의 영업사원과 이들의 관리를 위한 몇 가지 중요한 사항을 제시하는데 공헌하였다. 즉, 이번 연구는 호텔의 실무책임자들과 연구자들에게 새로운 관점과 시사점을 제시할 수 있었다. 먼저, 학술적 측면에서는 영업력 관리시스템에 관한 새로운 접근 방식을 제시하였다. 둘째로, 실무적 측면을 보면, 종사원의 영업성과와 직무만족을 향상시키고, 역할모호성을 감소시키기 위하여, 관리자는 종사원을 대상으로 격려, 영업에 대한 지도, 그리고 영업 노하우 등에 교육과 행동을 취해야 한다.

• 한국건설관리학회:학술대회논문집
• /
• 한국건설관리학회 2003년도 학술대회지
• /
• pp.246-249
• /
• 2003

본 연구에서는 건설공사에서 수행되고 있는 주요 선계변경과 관련하여 설계서와 결함으로 인한 설계변경, 현장상태와 설계서의 상이로 인한 설계변경, 발주자의 필요에 의한 설계변경 등으로 구분하여 설계변경시의 감리업무에 대한 제반규정과 현장에서의 업무수행 현황 등을 비교${\cdot}$분석하는 방법으로 관련규정의 상호모순으로 인한 감리업무 수행의 문제점을 도출하였다. 이를 토대로 설계변경과 관련된 법령/계약조건/지침상의 규정된 내용과 현장에서의 업무수행을 비교${\cdot}$분석하여 공공공시의 설계변경과 관련한 감리업무의 개선방안을 도출하였다.

• International Journal of Computer Science & Network Security
• /
• 제21권4호
• /
• pp.115-122
• /
• 2021

In the recent past enormous enterprise applications have migrated into the cloud computing (CC). The researchers have contributed to this ever growing technology and as a result several innovations strengthened to offer the quality of service (QoS) as per the demand of the customer. It was treated that management of resources as the major challenge to offer the QoS while focusing on the trade-offs among the performance, availability, reliability and the cost. Apart from these regular key focuses to meet the QoS other key issues in CC are data integrity, privacy, transparency, security and legal aspects (DIPTSL). This paper aims to carry out the literature survey by reflecting on the prior art of the work with regard to QoS in CC and possible implementation of block chain to implement decentralised CC solutions governing DIPTSL as an integral part of QoS.

• 한국조리학회지
• /
• 제13권2호
• /
• pp.292-302
• /
• 2007

This is an empirical study on Korean traditional restaurant service providers and customers who get direct service from them. This study focuses on the service performance determiners; customer satisfaction, service quality, service providers' satisfaction and loyalty. In order to meet its purpose, we survey 1,000 customers who have visited Korean traditional restaurants. This survey uses the SERVPERF service quality measuring theory. The results are as follows: First, the service providers' satisfaction have an effect on service quality, so the supervisor of a Korean traditional restaurant should construct a HRM (Human Resources Management) system for increasing employees' satisfaction. Second, employees' loyalty is significant, but its effect is lower than their satisfaction. Third, service quality affects customers' satisfaction and loyalty significantly. Fourth, employees' satisfaction and loyalty considerably influences customers' satisfaction and loyalty. Consequently, restaurant managers put their effort into increasing employees' satisfaction, loyalty, and service quality.

• 한국의상디자인학회지
• /
• 제18권3호
• /
• pp.1-19
• /
• 2016

This study tried to find out implementation factors of internal marketing for a cosmetic retailer, and to look into their effects on Salesperson's job satisfaction, organization commitment, customer orientation and sales performance. For this, this study inquired into the concepts and relationships of internal marketing, job satisfaction, organization commitment, customer orientation and sales performance through literature review; and tested the relationships between the variables by setting up a research model and hypotheses. The findings of this study may be summarized as follows: First, it was found that the better the education & training, the supervisor support and the compensation system among internal marketing factors of a cosmetic retailer were, the higher a door-to-door salesperson's job satisfaction was. Second, it was found that the better internal communication and the education & training among internal marketing factors of a cosmetic retailer were, the higher a door-to-door salesperson's organization commitment was. Third, the higher the job satisfaction of a door-to-door salesperson in a cosmetic retailer was, the higher the organization commitment was. Fourth, it was found that the higher the organization commitment of a door-to-door salesperson in a cosmetic retailer was, the higher the customer orientation was. Fifth, it was found that the higher the organization commitment and customer orientation of a door-to-door salesperson in a cosmetic retailer were, the higher the sales performance was. In conclusion, the internal marketing increases door-to-door Salesperson's job satisfaction, and enhances the sense of belonging to their cosmetic retailer. Further, they come to have a customer-oriented attitude in serving customers, which is directly connected to sales performance, and thus the retailer can create profits through internal marketing. Therefore, a cosmetic retailer will need to strengthen internal communication activities through diverse methods, expand and activate employees' professional education, and develop fair and just compensation system; and supervisors will need to give support to employees, trusting their judgment.

• 경영과정보연구
• /
• 제33권5호
• /
• pp.155-169
• /
• 2014

사람은 누구나 다 살아가면서 역경과 어려움을 겪기 마련이다. 하지만 부정적인 생활사건이나 스트레스를 경험하는 사람들이 모두 신체적, 심리적으로 부정적인 결과물은 내는 것은 아니다. 즉, 개인이 이용할 수 있는 자원에 따라 스트레스나 역경의 상황에 유연하게 대처하거나, 성공적으로 극복하고, 적응하고, 혁신적인 성과를 보이기도 한다. 본 연구에서는 동일한 상황에서 위기나 위협의 요인들을 완화시킬 수 있는 개인적 속성, 즉 회복탄력성의 중요성을 강조하며, 회복탄력성의 결과요인으로 혁신행동에 어떠한 영향을 미치는지 살펴보고자 한다. 또한 개인특성인 회복탄력성과 혁신행동의 관계에 조직변수 즉, 환경적 요인으로 조직지원과 실책관리문화의 조절효과도 검증해보고자 한다. 이러한 연구목적에 따라 본 연구는 195명의 조직구성원을 표본으로 하여 회복탄력성이 혁신행동에 미치는 영향력과 이러한 관계에 대한 상사지원, 동료지원, 실책관리문화의 조절효과를 검증하였다. 연구 결과, 회복탄력성은 조직구성원의 혁신행동에 정(+)의 영향을 미치며, 상사지원과 실책관리문화는 회복탄력성과 혁신행동 간 영향력을 조절하는 것으로 나타났다. 따라서 조직구성원이 급변하는 조직외부환경에 적응하고 진취적이고 역동적이며, 도전적인 혁신행동을 발휘함에 있어 개인적 특성인 회복탄력성과 조직상황 변수인 조직지원과 실책관리문화가 긍정적 영향을 미칠 수 있다는 시사점을 제공한다. 즉, 조직에서는 조직구성원 개인의 회복탄력성을 발현하고 키울 수 있는 교육프로그램 제공 및 조직 분위기 조성이 필요하며, 실패를 두려워하지 않는 조직문화와 상사 및 동료 간 지원이 혁신행동을 증대시킬 수 있음을 알 수 있다.

• 유통과학연구
• /
• 제13권1호
• /
• pp.35-46
• /
• 2015

Purpose - This paper attempted to investigate the relationships among the perception of job insecurity and organizational effectiveness, and it examines these relationships while considering the moderating effect of trust in the manager and self-efficacy. Job insecurity is an independent variable, organizational effectiveness aspects (job satisfaction, organizational commitment, and turnover intention) are dependent variables, and trust and self-efficacy are moderators. Research design, data, and methodology - Regression analysis was used to verify the effects. The measurement items were already deemed as reliable and valid in the previous study, but for this purpose, some modifications were made. To examine the model, this study relied on the samples chosen from Korean employees in the six franchise business firms. The survey was conducted on 288 workers. Each question is based on a 5-point Likert type scale. The data were analyzed using SPSS 18.0. Results - The results of the study are summarized as follows. First, job insecurity has an influence on organizational effectiveness aspects (negatively on job satisfaction, negatively on organizational commitment, and positively on turnover intention). Second, analyzing the moderating effect of trust, trust in manager is mediated between job insecurity and organizational effectiveness aspects (on organizational commitment and on turnover intention). However, employees' trust in manager had no significant moderating effect on the job insecurity-job satisfaction relationship. Third, self-efficacy is mediated between job insecurity and organizational effectiveness aspects (on job satisfaction, on organizational commitment, and on turnover intention). Conclusions - First, it is necessary to be aware of the seriousness of employees' job insecurity in franchise firms, which have played a pivotal role in national economic growth, and to create a detailed plan for reducing insecurity and actively implementing it. To this end, the franchise companies should implement efficiency efforts such as obtaining an appropriate capacity of equipped personnel and a training program. Second, there are moderating effects of self-efficacy and trust in the relationship between job insecurity and organizational effectiveness. Depending on business conditions, stability and instability can only be experienced in the organizations of franchise companies. This can give rise to instability in employment. Therefore, it is necessary to develop and utilize a system that can be minimized with a change in the new awareness of employment instability. After all, a good leader (manager) must accumulate personal trust and build up a core competence that is necessary to become competent in the field himself. Even if you lack the material resources to improve performance, if the leader with the core competencies (e.g., technical/management /organization/marketing/design) can gain the trust of the supervisor, you can get a good organizational performance. Therefore, you should foster a healthy organizational culture through education such as leadership training and employee training to be built on trust between the leaders and the employees. In addition, you need to focus on HRD&M training in order to increase the self-efficacy of the supervisor.