• Title/Summary/Keyword: Supervisor's Performance

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Ethical Leadership and CSR Attitude of Employees: Moderating Effect of Supervisor's Performance (윤리적 리더십과 기업의 사회적 책임에 대한 종업원 태도 간의 관계: 상사 성과의 조절효과)

  • Kang, Seung-Wan
    • The Journal of the Korea Contents Association
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    • v.13 no.12
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    • pp.447-454
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    • 2013
  • This research is an empirical study to analyze the relationship among the ethical leadership of supervisor, CSR attitude of subordinate, and supervisor's performance evaluated by subordinate. A survey was conducted for the employees of a large manufacturing company in Korea, and 196 questionnaires were analyzed. Results of multiple regression analyses showed that the relationship between the ethical leadership of supervisor and the CSR attitude of subordinate was positively significant. That is, the supervisor's ethical leadership leads the subordinate's positive CSR attitude. And, supervisor's performance evaluated by subordinate positively moderated the relationship between ethical leadership and CSR attitude. That is, when subordinates assesses the supervisor's performance as high, the positive relationship between supervisor's ethical leadership and subordinate's CSR attitude becomes relatively stronger. Theoretical and managerial implications of these empirical results were discussed.

Empirical Study on the Supervisor's Responses to the Subordinate's Poor Performance (부하의 낮은 업적에 대한 상사의 반응에 관한 연구)

  • Hong Yong-Gee
    • Management & Information Systems Review
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    • v.8
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    • pp.25-43
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    • 2002
  • Performance evaluation continues to receive attention today as it has for the past few decades. The problem addressed in this paper concerns the relationship between supervisor's causal attributions and their subsequent responses behavior. Previous study in personnel and other disciplines has indicated the importance of causal attributions in the interpretation of poor performance. However, most study has focused on antecedents of attributions than supervisor's responses to the subordinate's poor performance. The objective of this study was to investigate the effects of supervisor's causal attributions and subordinate's responses to a subordinate's poor performance. Specifically, using in the public sector context, the study examined the effects to two dimensions of causal attributions: locus of causality and stability, as well as on the punitiveness of supervisors's responses. The result supported that when the subordinate is internal causes for the performance failure, supervisor's responses were more punitive. Consistent with previous studies, internal attributions were found to result in more punitive behavior than external attribution. In addition, attributions to effort and luck were found to result in more punitive behavior than attributions to ability and task difficulty. Thus, the first hypothesis and second hypothesis supported. These result suggest the importance of appropriately for performance evaluation.

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A Study on the Effect of Core Competence of Supervisor on the Business Performance of Franchisees and Franchisor

  • Song, Ji-Hyun;Jo, Gye-Beom
    • Journal of the Korea Society of Computer and Information
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    • v.23 no.10
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    • pp.189-201
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    • 2018
  • This study analyzed the effect of core competence of supervisor on the satisfaction, loyalty, business performance of franchisees and business performance of franchisor. And the purpose of this study is to solve the most problematic issues in franchise business such as poor sales of franchisee, inadequate measures for activating sluggish stores, closing rate increase of franchisee, dispute between a franchisee and franchisor. The results of this study will be used as data for the success of Franchisor's business operation and for the change and development of the franchise industry. In this study, 168 CEOs and employees in the franchise industry were surveyed. Through previous research and expert interviews, we designed the core competency factors of franchise supervisors into seven areas: check, consulting, coordination, promotion, counseling, communication, and control. In order to verify the hypothesis of the research, the relationship between variables was verified by simple regression analysis and multiple regression analysis. Key result of the study are as follows. First, the core competency of the supervisor has a positive relationship with the franchisee's satisfaction. Second, the core competence of the supervisor has a positive relationship with the franchisee's loyalty. Third, franchisee's satisfaction has a positive effect on loyalty. Fourth, franchisee's satisfaction positively affects the business performance of franchisee and franchisor. Fifth, franchisee's loyalty positively affects the business performance of franchisee and franchisor.

The Effects of Supervisors on Goal Orientations and Sales Performance of Department Store Salespeople (백화점 판매원의 목표지향성과 성과에 미치는 판매관리자의 영향: 패션제품 판매원을 중심으로)

  • 박경애;허순임;사공수연;신수임
    • Journal of the Korean Society of Clothing and Textiles
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    • v.24 no.1
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    • pp.116-127
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    • 2000
  • This study investigated the effects of sales supervisors on salespeople's goal orientations and sales performance in fashion retail setting. Specifically, it examined: 1) the differences in salespeople's goal orientations by salespeople characteristics; 2) the effects of supervisor's behavioral orientations on goal orientations of salespeople; and 3) the effects of salespeople's goal orientations on performance. A total of 343 questionnaires collected from salespeople in various apparel and accessory selling departments at four department stores in Korean were analyzed. Variables included supervisor's behavioral orientations(end-results, activity and capability), salespeople's goal orientations(learning and performance), sales performance and salespeople characteristics. MANOVA revealed that three was no difference in goal orientations by salespeople characteristics except by selling department. Multiple regression analysis revealed that supervisor's end-result orientation affected salespeople's learning orientation and performance orientation while activity and capability orientations did not. The study suggests that for long-term performance supervisors and retail organizations need to develop various supervisory behaviors, stimulate learning demands of salespeople, and provide training programs to achieve the learning goal.

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The Effect of Employees' Perception of a Supervisor's Servant Leadership on Employees' Perceived Organization's Support: The Mediating Effect of Employees' Perceived Supervisor's Supports

  • Kang, Min-Jeong;Hwang, Hee-Joong
    • Journal of Distribution Science
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    • v.12 no.3
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    • pp.105-109
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    • 2014
  • Purpose - Leadership style is an important factor in determining the attitude and behavior of employees and their satisfaction with an organization. Contributing the efficiency of an organization, Especially, servant leadership focusing on meeting employees' hopes and desires positively affect success of the organization and performance of employees. In the airline service industry it is necessary to conduct studies for an internal marketing on servant leadership that emphasizes the trust in the dignity of humans and spirit of service to subordinates as a factor affecting the job satisfaction. Research design, data, and methodology -Therefore, in this research, it is empirically analyzed that employees' perception of a supervisor's support plays mediating role in the relationship between employees' perception of servant leadership and perception of an organization's support using multiple and hierarchal regression analysis targeting 243 employees working in D Airline. Result - As a result, Employees' employees' perceived supervisor's support mediates the relationship between employees' perceived servant leadership of a supervisor and employees' perceived organizational support. Conclusions - This study suggests that the servant leadership of a supervisor perceived by employees constitutes an important preceding variable in enhancing the employees' perception on organizational support.

Effects of Supervisor's Authentic Leadership on Job Performance for Employees: Focused on the Mediating Effect of Organizational Commitment and Organizational Citizenship Behavior (상사의 진성리더십이 구성원의 직무성과에 미치는 영향: 조직몰입과 조직시민행동의 매개효과 중심으로)

  • Tak, Jin-Gyu;Roh, Tae-Woo
    • The Journal of the Korea Contents Association
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    • v.16 no.7
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    • pp.319-336
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    • 2016
  • This study is aimed at suggesting the implications about the importance of authentic leadership through the analysis of what influence of supervisor's authentic leadership has on job performance for employees. Especially, this study investigates whether employee's organizational commitment, organizational citizenship behavior mediates the relationship between authentic leadership and job performance. Survey was carried out among employees in a variety of organizations. Total 440 sheets of sample have been derived and analysed by SPSS/WIN 24.0 and Stata 14.0. The result revealed that supervisor's authentic leadership was positively related to organizational commitment, organizational citizenship behavior, and job performance for employees. Further, organizational commitment, organizational citizenship behavior mediated the effects of authentic leadership on employee's job performance. The salient point was that in order to improve employee's job performance is to improve the employee's voluntary participation and cooperation behavior through the supervisor's authentic leadership.

The Effect of Empowering Leadership on Adaptive Performance: The Mediating Effect of Job Challenge and the Moderating Effect of Agentic and Communal Traits (임파워링 리더십이 적응수행에 미치는 영향: 직무도전성의 매개 효과와 독자성·융화성 성향의 조절효과)

  • Sun-Hwa Jung;Eun-Ji Park;He-Yeon Kim;Ji-Hwan Park
    • Asia-Pacific Journal of Business
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    • v.14 no.3
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    • pp.67-88
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    • 2023
  • Purpose - This study examined the effect of empowering leadership on adaptive performance and verified the mediating effect of job challenge in the relationship between empowering leadership and adaptive performance. Additionally, this study investigated the moderating effect of agentic and communal traits in the relationship between supervisor's empowering leadership and adaptive performance of subordinates. Design/methodology/approach - This study used data collected from 279 participants via an online platform. Multiple regression analysis, bootstrapping, hierarchical regression analysis, and simple slope test were used to analyze the data. Findings - First, supervisor's empowering leadership had a positive effect on adaptive performance. Second, job challenge was found to mediate the relationship between supervisor's empowering leadership and adaptive performance. Third, the agentic trait showed a moderating effect on strengthening the relationship between supervisor's empowering leadership and adaptive performance. However, communal trait did not show a moderating effect. Research implications or Originality - This study examined the moderating effect of agentic traits in the relationship between empowering leadership and adaptive performance, which has not been investigated before.

Knowledge and Skill Competence of Supervisor (슈퍼바이저의 지식 및 기술 역량 연구 -IPA분석을 통한 사회복지관, 장애인복지관, 노인복지관 비교-)

  • Choi, Won-Hee;Ahn, Jeong-Sun
    • The Journal of the Korea Contents Association
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    • v.17 no.7
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    • pp.664-678
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    • 2017
  • The purpose of this research is to compare the importance and performance of the supervisor competence according to the social welfare center, rehabilitation center for the disabled types. Accordingly, it is suggested to propose implementation strategy to improve supervisor's competency. There were statistically significant differences in the importance and performance of the 14 knowledge competencies(t=30.545, p<.001) and 15 skill competencies(t=27.335, p<.001) required for the supervisor. As the result of IPA analysis, there was a difference by each type of welfare center in the distribution of four areas(Concentrate here, Keep up the good work, Low Priority, Possible Overkill) and accordingly, the implementation strategy was presented and discussed.

The Effect of Executive Safety Leadership on Workplace Hazard Levels: Focusing on the Mediating Effect of the Supervisor Role (경영진의 안전리더십이 작업장 유해위험수준에 미치는 영향: 관리감독자 안전보건 역할의 매개효과를 중심으로)

  • Gyuduk Lee;Changkwon Park;Gilsang Jang
    • Journal of the Korea Safety Management & Science
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    • v.26 no.2
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    • pp.33-42
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    • 2024
  • Executive safety leadership is essential to prevent accidents in the workplace. However, will safety be secured by emphasizing only executive safety leadership to workers? In this study, the impact of executive safety leadership on the workplace hazard level was analyzed by adding the supervisor's safety role as a mediating variable. This paper shows that executive safety leadership has no direct effect on workplace hazard levels. However, executive safety leadership was found to have a significant impact on the supervisor safety role, and the supervisor safety role was found to lower the hazard levels in the workplace. In summary, executive safety leadership was found to reduce the hazard levels in the workplace through the full mediating effect of the supervisor safety role. Based on these research results, this study seeks to present the following recommendations to the government and management: The government should ensure that a workplace safety and health system is established by strengthening the effects of other mediating factors, such as strengthening the role of supervisors who are actually responsible for workplace safety and health. Executives must grant supervisors actual authority and responsibility to properly perform their safety roles and establish personnel and performance evaluation systems.

Relationship among Child Care Teachers' Role Performance, Supervisor's Support and Burnout (보육교사의 역할수행과 원장의 지지, 소진의 관계)

  • Kim, Jung Hee;Lee, Yong Joo;Kim, Dong Choon
    • Korean Journal of Childcare and Education
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    • v.10 no.5
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    • pp.175-190
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    • 2014
  • The purpose of this study was to examine the relationship among child care teachers' role performance and burnout, and supervisors' support. The subjects in this study were 171 child care teachers working in Gyeonggi province. Role performance questionnaire, the perceived supervisor's support scale, and the perceived burnout scale were used for this study. For the research analysis, frequency, Cronbach's ${\alpha}$ coefficient, and Pearson's correlation were calculated and regression analysis were conducted. The results are as follows. Firstly, it was revealed that both child care teachers' role performance and the perceived supervisors' support had statistically negative significant correlations with child care teachers' burnout. Secondly, role performance had statistically meaningful negative influences on child care teachers' overall burnout. Training and teaching activities as a sub-variable of child care teachers' role performance had statistically meaningful negative influences on emotional exhaustion, a lack of feeling of personal accomplishment, and overall job burnout. Thirdly, supervisors' support also had statistically meaningful negative influences on burnout. Material support as the sub-variable had statistically meaningful negative influences on emotional exhaustion, dehumanization, a lack of feeling of personal accomplishment, and overall job burnout. Evaluative support had statistically meaningful and negative influences on dehumanization and a lack of feeling of personal accomplishment. Through the results of this study, it must be indicated that it needs to promote the support of the supervisor in the various aspects and to provide a way which child care teachers efficiently perform the role in order to reduce their burnout.