• 제목/요약/키워드: Structural Equation Model (SEM)

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패스트 푸드점 이용고객의 지각된 가치가 고객만족 및 재방문의도에 미치는 영향 - 외식관여도 수준에 따른 차이 - (A Study on the Effects of Perceived Value on Customer Satisfaction and Revisit Intention - Focused on the Differences of Involvement Level -)

  • 이선령;남궁영;윤혜현
    • 한국조리학회지
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    • 제19권3호
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    • pp.18-32
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    • 2013
  • This study attempts to 1) identify the dimensions of perceived value in the restaurant industry and 2) assess the effects of these dimensions on overall customer satisfaction and behavioral intent. With a total of 272 samples obtained from empirical research, this study reviews the reliability and fitness of the research model, and verifies a total of 4 hypotheses using the Amos program. The hypothesized relationships in the model were tested simultaneously using a structural equation model(SEM). The proposed model provided an adequate fit to the data:${\chi}^2$ 140.087(df 80), CMIN/df 1.751, RMR .060, GFI .937, AGFI .906, NFI .962, CFI .983, RMSEA .053. As a result of confirmatorical analysis, the quality value, emotional value and economical value were quantified as perceived value in fastfood restaurants. These factors were indicated to have influence on customer satisfaction and re-visit intention. Limitations and future research were also discussed.

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A failure criterion for RC members under triaxial compression

  • Koksal, Hansan Orhun
    • Structural Engineering and Mechanics
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    • 제24권2호
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    • pp.137-154
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    • 2006
  • The reliable pushover analysis of RC structures requires a realistic prediction of moment-curvature relations, which can be obtained by utilizing proper constitutive models for the stress-strain relationships of laterally confined concrete members. Theoretical approach of Mander is still a single stress-strain model, which employs a multiaxial failure surface for the determination of the ultimate strength of confined concrete. Alternatively, this paper introduces a simple and practical failure criterion for confined concrete with emphasis on introduction of significant modifications into the two-parameter Drucker-Prager model. The new criterion is only applicable to triaxial compression stress state which is exactly the case in the RC columns. Unlike many existing multi-parameter criteria proposed for the concrete fracture, the model needs only the compressive strength of concrete as an independent parameter and also implies for the influence of the Lode angle on the material strength. Adopting Saenz equation for stress-strain plots, satisfactory agreement between the measured and predicted results for the available experimental test data of confined normal and high strength concrete specimens is obtained. Moreover, it is found that further work involving the confinement pressure is still encouraging since the confinement model of Mander overestimates the ultimate strength of some RC columns.

Time-dependent analysis of cable trusses -Part I. Closed-form computational model

  • Kmet, S.;Tomko, M.
    • Structural Engineering and Mechanics
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    • 제38권2호
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    • pp.157-169
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    • 2011
  • In this paper the time-dependent closed-form static solution of the suspended pre-stressed biconcave and biconvex cable trusses with unmovable, movable and elastic or viscoelastic yielding supports subjected to various types of vertical load is presented. Irvine's forms of the deflections and the cable equations are modified because the effects of the rheological behaviour needed to be incorporated in them. The concrete cable equations in the form of the explicit relations are derived and presented. From a solution of a vertical equilibrium equation for a loaded cable truss with rheological properties, the additional vertical deflection as a time-function is determined. The time-dependent closed-form model serves to determine the time-dependent response, i.e., horizontal components of cable forces and deflection of the cable truss due to applied loading at the investigated time considering effects of elastic deformations, creep strains, temperature changes and elastic supports. Results obtained by the present closed-form solution are compared with those obtained by FEM. The derived time-dependent closed-form computational model is used for a time-dependent simulation-based reliability assessment of cable trusses as is described in the second part of this paper.

패밀리레스토랑의 전환 비용이 고객만족도 및 전환 의도에 미치는 영향 연구 - 고객 지식 및 다양성 추구 성향의 조절효과를 중심으로 - (Study on the Effects of Switching Cost in Family Restaurant Upon Customer Satisfaction and Switching Focused on the Moderating Effects of Customer Knowledge and Variety Seeking Orientation)

  • 정효선;윤혜현
    • 한국식생활문화학회지
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    • 제27권1호
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    • pp.19-29
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    • 2012
  • The purpose of this study was to understand interrelationships among switching costs, customer satisfaction, and switching intent in a family restaurant. Based on a total of 427 customers obtained from empirical research, this study reviewed the reliability and fitness of the research model and verified a total of five hypotheses using the Amos program. The hypothesized relationships in the model were tested simultaneously by using a structural equation model (SEM). The proposed model provided an adequate fit to the data, ${\chi}^2$=137.881 (df=50); p< .001; CMIN/df 2.758; GFI= .947; AGFI= .919, NFI= .965; IFI= .978; TLI= .970; CFI= .978; RMR= .047; RMSEA= .064. The results showed that switching cost (${\beta}$= .123) in a family restaurant had a positive (+) influence upon customer satisfaction. Further, switching cost had a significantly negative (-) effect on switching intent (${\beta}$= -.414). In addition, there were moderating effects related to customer knowledge and variety seeking orientation in terms of the causal relationships between switching costs, customer satisfaction, and switching intent. Limitations and future research directions are also discussed.

Perceived Enjoyment, Application Self-efficacy, and Subjective Norms as Determinants of Behavior Intention in Using OVO Applications

  • WINARNO, Wahyu Agus;MAS'UD, Imam;PALUPI, Trias Widya
    • The Journal of Asian Finance, Economics and Business
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    • 제8권2호
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    • pp.1189-1200
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    • 2021
  • This study examines the role of perceived enjoyment, self-efficacy, and subjective norms as determinants of behavioral intention to use the OVO application. This study's target population is the users of the OVO application who have used it as an electronic transaction. This study's population was the OVO application users as an electronic transaction tool in Jember Regency. Samples were randomly selected at the time of the survey with specific criteria. The survey location is determined at the Plaza because it is a shopping center that mostly has payments at OVO partner merchants. The model empirically tested using data gathered from 150 respondents of OVO users. The research model was tested by using the structural equation modeling (SEM) approach. The results showed that all constructs in the original TAM model were statistically significant. Subjective norm has a positive effect on perceived usefulness, and perceived enjoyment positively affects perceived ease of use of OVO applications. On the other hand, applications' self-efficacy does not affect the perceived ease of using OVO applications for electronic transactions. This condition shows that subjective norms are dominant external individual perspectives compared to self-efficacy, which are personal internal characteristics in determining the behavioral intention of using OVO applications in electronic transactions.

조직의 정보보안 분위기가 조직 구성원의 정보보안 참여 행동에 미치는 영향 (The Impact of Organizational Information Security Climate on Employees' Information Security Participation Behavior)

  • 박재영;김범수
    • 한국정보시스템학회지:정보시스템연구
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    • 제29권4호
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    • pp.57-76
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    • 2020
  • Purpose Although examining the antecedents of employees' extra-role behavior (i.e. information security participation behavior) in the information security context is significant for researchers and practitioners, most behavioral security studies have focused on employees' in-role behavior (i.e. information security policy compliance). Thus, this research addresses this gap by investigating how organizational information security climate influences information security participation behavior based on social information processing theory and Griffin and Neal's safety model. Design/methodology/approach We developed a research model by applying Griffin and Neal's safety model to the information security context and then tested our research model by conducting an online survey for employees of organizations with information security policies. Structural equation modeling (SEM) with SmartPLS 3.3.2 is used to test the corresponding hypothesis. Findings Our results show that organizational information security climate, information security knowledge, information security motivation are effective in motivating information security participation behavior. Also, we find that organizational information security climate positively influences both information security knowledge and information security motivation. Our findings emphasize the importance of organizational information security climate because it is capable of affecting employees on information security participation behavior. Our study contributes to the literature on information security by exploring the role of organizational information security climate in enhancing employees' information security participation behavior.

Numerical simulation on the coupled chemo-mechanical damage of underground concrete pipe

  • Xiang-nan Li;Xiao-bao Zuo;Yu-xiao Zou;Yu-juan Tang
    • Structural Engineering and Mechanics
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    • 제86권6호
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    • pp.779-791
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    • 2023
  • Long-termly used in water supply, an underground concrete pipe is easily subjected to the coupled action of pressure loading and flowing water, which can cause the chemo-mechanical damage of the pipe, resulting in its premature failure and lifetime reduction. Based on the leaching characteristics and damage mechanism of concrete pipe, this paper proposes a coupled chemo-mechanical damage and failure model of underground concrete pipe for water supply, including a calcium leaching model, mechanical damage equation and a failure criterion. By using the model, a numerical simulation is performed to analyze the failure process of underground concrete pipe, such as the time-varying calcium concentration in concrete, the thickness variation of pipe wall, the evolution of chemo-mechanical damage, the distribution of concrete stress on the pipe and the lifetime of the pipe. Results show that, the failure of the pipe is a coupled chemo-mechanical damage process companied with calcium leaching. During its damage and failure, the concentrations of calcium phase in concrete decrease obviously with the time, and it can cause an increase in the chemo-mechanical damage of the pipe, while the leaching and abrasion induced by flowing water can lead to the boundary movement and wall thickness reduction of the pipe, and it results in the stress redistribution on the pipe section, a premature failure and lifetime reduction of the pipe.

패밀리레스토랑의 서비스 접점 요소가 고객의 감정적 반응 및 만족도에 미치는 영향에 관한 연구 (Study on the Effects of Service Encounter Elements in a Family Restaurant Based on Customers' Emotional Response and Satisfaction)

  • 정효선;윤혜현
    • 한국식생활문화학회지
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    • 제25권4호
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    • pp.456-465
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    • 2010
  • The purpose of this study was to understand the interrelationships between customers' perception of service encounter elements, customers' emotional response and customer satisfaction in a family restaurant. Based on a total of 408 samples, this study reviewed the reliability and fitness of the research model and verified a total of 4 hypotheses using the Amos program. The hypothesized relationships of the model were tested simultaneously using a structural equation model (SEM). The proposed model provided an adequate fit to the data, ${\chi}^2$=821.151 (df=333), CMIN/df 2.466, GFI .878, NFI .927, IFI .955, TLI .949, CFI .955, RMSEA .060. The results showed that human factor ($\beta$=.426) and physical factor ($\beta$=.266) as service encounter elements in family restaurants were indicated to have a positive (+) influence on customers' positive emotion. For influence of customers' negative emotion, human factor ($\beta$=-.157) was surveyed to have a negative (-) influence. Also, customers' positive emotion ($\beta$=.716) and negative emotion ($\beta$=-.081) had significant effects on customer satisfaction. Limitations and future research directions are also discussed.

Gen Z's Intention to Repurchase Food Online in The Context of a Crisis: A Case Study in Vietnam Under COVID-19

  • Thuc Duc Tran
    • 유통과학연구
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    • 제21권12호
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    • pp.23-34
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    • 2023
  • Purpose: The purpose of this study is to identify factors affecting satisfaction as well as the intention of Gen Z customers to reorder food online in the context of a crisis. Research design, data and methodology: Data for this cross-sectional study were collected via the Internet by conducting an online survey of 652 Gen Z respondents, aged 15-25, in the south of Vietnam and using a convenience sampling method. To analyse the reliability of the scales, SPSS was used to run Cronbach's alpha. Then, SmartPLS was used to assess the measurement model, including variable reliability and validity, convergent validity, and discriminant validity of the proposed model, as well as test the hypotheses with partial least squares structural equation modelling (PLS-SEM). Results: Social influence, price value, and convenience all have a positive effect on satisfaction and repurchase intention. Satisfaction not only plays a critical role in mediating the relationship between social influence, price value, convenience and repurchase intention but also has a positive impact on repurchase intention towards buying food online. Conclusions: This study was successful in identifying the factors of repurchase intention in a crisis setting among Gen Z customers by developing a theoretical research model via literature to complete a brief Theory of Planned Behaviour model. This study also took an innovative approach to earlier ones by demonstrating not just the significant effect of social influence on satisfaction and repurchase intention, but also by identifying critical variables that managers should focus on increasing and improving management.

Motivation Versus Intention of Sharing Fake News Among Social Media Users during the Pandemic - A SEM Model

  • Alvi, Irum;Saraswat, Niraja
    • Journal of Contemporary Eastern Asia
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    • 제20권2호
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    • pp.40-62
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    • 2021
  • Are intentions important in deciding the outcome of an action such as sharing misinformation among social media users during the pandemic? What is their role and how far they are important for the very act of fake sharing news? The social media users' actions on the social platform are determined by what they plan to do themselves; however, their motivation has an immense role to play in the dissemination of fake news on social media. The study proposes a conceptual model for understanding how select factors affect fake news sharing motivation and intentions of social media users. The study scrutinizes the relationship between content and context, fear of missing out (FoMO), news verification and news sharing gratification on the motivation and intention of social media users of networked Asian society. Empirical Data were drawn from social media users (N = 243) from India, using an online questionnaire based on prior studies and structural equation modeling (SEM) approach was used to analyze the data collected. Results indicate that news content, news verification, and news sharing gratification have a direct and positive relationship with sharing motivation. On the other hand, news context and content, FoMO and news sharing gratification have a positive significant relationship with sharing intention. Likewise, it was discovered that news verification will decrease sharing intention of the social media users. However, news context, that is the pandemic in the case of the present study and FoMO were not identified as determinant variables for sharing motivation among social media users. The research limitations and further scope were discussed.