• Title/Summary/Keyword: Strategic resources

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A Research on the Strategic Plan of Public Libraries in Urban-Rural Complex Area (도·농복합지역 공공도서관 발전 방안 연구 - 부산광역시 기장군을 중심으로 -)

  • Chang, Durk Hyun;Koo, Bon Jin
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.32 no.2
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    • pp.125-147
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    • 2021
  • Being one of the municipality belonging to a large metropolitan city, there are areas with a special environment of rural characteristics that are different from general urban areas. Gijang-gun of Busan Metropolitan City is a good example. Although it maintains the highest level of the number of patrons per public library and the number of books per capita in Busan, and is also promoting various projects to strengthen the knowledge and cultural competitiveness, in Gijang-gun, a Complex Area where rural and urban areas coexist, most of the resources are concentrated in urban areas, and cultural facilities that provide public services are lacking in relatively few rural areas. In this regard, this research strives to enhance the vision and strategy of the Gijang-gun's public libraries, reflecting the characteristics and needs of the patrons as viewed through their urban-rural complex environment.

Classification of Service Attributes and Strategic Customer Service Management based on the Asymmetric and Non-linear Relationship between Service Attributes and Customer Satisfaction (서비스 속성과 고객만족과의 비대칭적, 비선형적 관계에 근거한 서비스 속성 분류와 전략적 고객서비스 경영)

  • Park, Jung-Young;Lee, Gye-Hee
    • Journal of the Korean Society of Food Culture
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    • v.23 no.5
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    • pp.605-615
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    • 2008
  • The principal objective of this study was to categorize service attributes on the basis of the asymmetric and non-linear relationship existing between service attributes and customer satisfaction. Researchers generally assume that service attribute performances and customer satisfaction are both symmetrical and linear. That is to say, improvements in attribute performance will inevitably result in increased customer satisfaction. However, this is not always the case. Certain attributes have been shown not to create satisfaction even when improved, and others do not create dissatisfaction even when their performance ratings become negative. Understanding this relationship is crucial not only to researchers, but also to service managers. Service managers can arrange their priorities with regard to which attributes must be improved or promoted first, in an environment of limited technical, financial, and human resources. Many studies into this asymmetric and non-linear relationship have recently been conducted, beginning with Herzberg's motivation-hygiene theory (1976) and the disconfirmation theory, which was eventually developed into Kano's model (1984). This study attempted to determine the impact level of service attributes on incidents of satisfaction or dissatisfaction. It used 30 service attributes generated by Park (2008) in the CIT research into family restaurants. The data were collected from 600 participants, 300 incidences of satisfaction and 300 incidents of dissatisfaction, via an online survey. The t-test was used to confirm the difference between the satisfaction group's and dissatisfaction group's attributes. 11 attributes were found to be significant at a level of p>0.05. This indicates that the 11 attributes exerted different impacts on satisfaction and dissatisfaction, which confirmed the asymmetric and non-linear relationship. 14 attributes were categorized into the core service, 1 attribute into the quality service, 7 attributes into the basic service, and 8 attributes into the neutral service. Strategic customer service management was recommended for the 'A' family restaurant as an example, on the basis of the asymmetric and non-linear relationship and the characteristics of the four service factors.

A Study on Case for Localization of Korean Enterprises in India (인도 진출 한국기업의 현지화에 관한 사례 연구)

  • Seo, Min-Kyo;Kim, Hee-Jun
    • International Commerce and Information Review
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    • v.16 no.4
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    • pp.409-437
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    • 2014
  • The purpose of this study is to present the specific ways of successful localization by analyzing the success and failures case for localization within the framework of the strategic models through a theoretical background and strategic models of localization. The strategic models of localization are divided by management aspects such as the localization of product and sourcing, the localization of human resources, the localization of marketing, the localization of R&D, harmony with a local community and delegation of authority between headquarters and local subsidiaries. The results, by comparing and analyzing the success and failures case for localization of individual companies operating in India, indicate that in terms of localization of product and sourcing, there are successful companies which procure a components locally and produce a suitable model which local consumers prefer and the failed companies which can not meet local consumers' needs. In case of localization of human resources, most companies recognize the importance of this portion and make use of superior human resource aggressively through a related education. In case of localization of marketing, It is found that the successful companies perform pre-market research & management and build a effective marketing skills & after service network and select local business partner which has a technical skills and carry out a business activities, customer support, complaint handling with their own organization. In terms of localization of R&D, the successful major companies establish and operate R&D center to promote a suitable model for local customers. In part of harmony with a local community, it shows that companies which made a successful localization understand the cultural environment and contribute to the community through CSR. In aspect of delegation of authority between headquarters and local subsidiaries, it is found that most of Korean companies are very weak for this part. there is a tendency to be determined by the head office rather than local subsidiaries. Implication of this thesis is that Korean enterprises in India should carry forward localization of products and components, foster of local human resource who recognize management and system of company and take part in voluntary market strategy decision, wholly owned subsidiary, establishment and operation of R & D center, understanding of local culture and system, corporate social responsibility, autonomy in management.

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A Research on the Use of Information Resources of the Humanities Scholars in Korea (인문학자의 정보자원 이용에 관한 연구)

  • Yoon, Cheong-Ok
    • Journal of the Korean Society for information Management
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    • v.26 no.1
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    • pp.7-34
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    • 2009
  • The purpose of this study is to investigate the use of information resources of the humanities scholars in Korea and suggest the strategic planning of academic library and information services to serve their needs. To collect data, a mail survey was conducted during the period of November 2007 through January 2008. Out of 799 humanities scholars sampled from 25 universities, 132 responded with the completion rate of 16%. Major findings in this study are as follows: First, the majority of the humanities scholars distribute their time equally to research and education, and conduct independent research. Second, they still largely depend on print resources, including scholarly journals, books, and manuscripts for getting information, while using some online information resource mostly in text such as electronic documents and journals. They expect that the frequency of using such print resources would not decline much, but the use of online resources could definitely increase in the next five years. Some variances in the behavior were observed among the groups of scholars according to their research experiences. It is suggested that academic libraries (1) conduct more active outreach, (2) prioritize between traditional and electronic resources, (3) plan information literacy education for traditional resources.

An Empirical Study on Effects of Global Alliance Activities on Alliance Innovations of Korean Companies (한국기업의 글로벌 제휴활동이 제휴혁신에 미치는 영향에 관한 실증연구)

  • Jeong, Jong-Sik
    • International Commerce and Information Review
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    • v.13 no.3
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    • pp.229-248
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    • 2011
  • The increasing complexity of business and social settings bas lead to innovation becoming a strategic imperative. The need for innovation in the quest for competitive advantage also means that firms must be dynamic and flexible. This is often achieved through collaborative arrangements such as strategic alliances or strategic network Many organizations form alliances by leveraging their resources to gain access to the partner's skills and capabilities; ultimately to enhance innovation and performance. We demonstrate empirically that the "chain of innovation" is central to the process of innovation in global alliances. This chain comprises the creativity and learning processes and knowledge stock in alliances. Our empirical analysis is based on a survey of alliances that resulted in 114 responses. For management, this research bas significant potential in guiding attention to the chain of innovation, to better manage the overall process of innovation in alliances. Our work shows that more effective creativity and learning processes and a greater knowledge stock lead to a more effective alliance innovation process. Managers therefore, need to concentrate on creating environments wherein the processes of creativity and learning are fostered, increasing the alliance knowledge stock and in turn, increasing innovative output via an effective innovation process.

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The Return of Great Power Competition to the Arctic (북극해 일대에서 본격화되기 시작한 강대국 경쟁)

  • Hong, Kyu-dok;Song, Seongjong;Kwon, Tae-hwan;JUNG, Jaeho
    • Maritime Security
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    • v.2 no.1
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    • pp.151-184
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    • 2021
  • Global warming due to climate change is one of the biggest challenges in the 21st century. Global warming is not only a disaster that threatens the global ecosystem but also an opportunity to reduce logistics costs and develop mineral resources by commercializing Arctic routes. The Arctic paradox, in which ecological and environmental threats and new economic opportunities coexist, is expected to have a profound impact on the global environment. As the glaciers disappear, routes through the Arctic Ocean without passing through the Suez and Panama Canals emerged as the 'third route.' This can reduce the distance of existing routes by 30%. Global warming has also brought about changes in the geopolitical paradigm. As Arctic ice begins to melt, the Arctic is no longer a 'constant' but is emerging as the largest geopolitical 'variable' in the 21st century. Accordingly, the Arctic, which was recognized as a 'space of peace and cooperation' in the post-Cold War era, is now facing a new strategic environment in which military and security aspects are emphasized. After the Cold War, the Arctic used to be a place for cooperation centered on environmental protection, but it is once again changing into a stage of competition and confrontation between superpowers, heralding 'Cold War 2.0.' The purpose of this study is to evaluate the strategic value of the Arctic Ocean from geopolitical and geoeconomic perspectives and derive strategic implications by analyzing the dynamics of the New Cold War taking place in the Arctic region.

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Ecological Restoration and Environmental Impact Assessment for the Realization of the Central Theme, Preservation, Suggested in the National Anthem of Korea (생태복원과 환경영향평가: "애국가"에 나타난 '보전'의 이념 구현을 중심으로)

  • Kim, Eun-Shik;Hong, Sun-Kee
    • Journal of Environmental Impact Assessment
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    • v.17 no.1
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    • pp.25-45
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    • 2008
  • This review was made to discuss the issues of ecological restoration and environmental impact assessment (EIA) related to the preservation of natural environment, the central theme expressed in the National Anthem of Korea. The authors notice that the key word or the central philosophy contained in the verses of the National Anthem of Korea is the preservation of national land and eternal identity for future generations, which is thought to be pursued through the attainment of ecological sustainability. A conceptual model for the sustainable management of natural ecosystems was suggested for the efficient utilization and the preservation of them, whose activities should be promoted by those of conservation and restoration instead of destructive development and negligence, respectively. Here, the preservation of natural environment can be directly pursued through the restoration of degraded ecosystems and landscapes and the utilization of natural environment can be directly pursued through the conservation of natural resources and wise management of natural ecosystems and landscapes. After reviewing the major characteristics and activities of the restoration of degraded ecosystems and landscapes, discussion was further extended to points for the promotion of the EIA activities. To point out some of them, it is needed for the public to better understand the nature of sustainable management of natural environment, for the society to put extensive energy and resources in the restoration of degraded ecosystems and landscapes, and for the government to install higher levels of ministries than that of the Ministry of Environment in dealing with the issues related to the 'preservation' of national land, people, culture and the security of the sustainability for future generations, where EIA and strategic environment assessment (SEA) can directly contribute to the sustainability of the country and future generations.

The Drinking Experience of Full-time Middle-aged House Wives (중년전업주부의 음주경험)

  • Kim, Jee-Mee;Kim, Seong-Hee;Lee, Jueng-Ae
    • Research in Community and Public Health Nursing
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    • v.13 no.4
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    • pp.732-742
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    • 2002
  • There are few research on the social drinking experience reported by women. Thus, it is necessary to understand the increasing tendency of womens drinking experience in the sociocultural context. This study was aimed to explore and delineate the drinking experience of full-time house wives base don Strauss and Corbin's grounded theory (1998). The subjects of this study were 10 full-time middle-aged house wives who were living in Seoul region. The data were collected through several in-depth interviews and observations until the theoretical saturation was achieved. The data were analyzed using Strauss and Corbin's grounded theory method. The results of this study generated a paradigm that the drinking experience of the full-time middle-aged house wives has a core category of 'free-oneself-from' and is also connected with mingling, anguish, accessibility, reaction of other people, change, personal resources, self-expression and building relationships by drinking. All processes from the occurrence of the central phenomenon to extinction are as follows; 1) Starting the process of the drinking experience for mingling and resolving anguish, and by having an easy accessibility; 2) Perceiving the process of reaction by other people, physical change of herself. and psycho-behavioral change; 3) Experiencing the process of free-oneself from thorough drinking; 4) Acknowledging the process of the resources for free-oneself-from; 5) Selecting the process of self-expression according to the resources; 6) Building the process of the relationship with drinking as a way of self-expression. Based on this paradigm, 4 hypothesis and 4 types are generated. Thus, this study suggests that it is useful to develop nursing interventions to improve the self-esteem of the full-time middle-aged house wives and to provide them various methods of problem solving strategies. This study also proposes that there should be a strategic program for the women so that they could make a route for positive self-expression by achieving a proper relationship with drinking.

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Determinants of Convergence Performance in ICT Firms (ICT기업 융합성과의 결정요인에 관한 연구)

  • Lee, Moo-Soon;Son, Dal-Ho
    • The Journal of Information Systems
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    • v.26 no.3
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    • pp.1-23
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    • 2017
  • Purpose With the advent of the 4th Industrial Revolution era, ICT convergence industry is leading the wave of new change. These changes in the industrial field are recognizing convergence as a strategic cooperation tool of management for creating new value. In order to achieve the research purpose, conceptual understanding of ICT convergence is summarized by focusing on concepts, features, types and cases. In addition, this study established the theoretical rationale for the determinants of ICT convergence performance, and examined previous researches related to ICT convergence. Design/methodology/approach The empirical research method is based on a survey of 510 companies including managers and mid-level practitioners who understand the contents of the relevant field, 305 data were used for analysis. We conducted exploratory factor analysis to verify the grouping of these questionnaire items and conducted confirmatory factor analysis to analyze the validity and reliability of the measurement model. Through the statistical analysis, we analyzed the structural relationship of ICT firms' competencies for convergence performance. Findings Linkage of ICT strategies established by corporations is an important factor for enhancing resource capacity and convergence ability. It is important to ensure that product innovation, consumer-oriented strategies, and ICT strategies for the implementation of business strategies are closely linked. In addition, in the convergence environment, companies should make efforts to develop convergence ability and improve organizational performance through utilization of ICT resources. From the CEO's perspective, it is necessary to understand the knowledge, technology and resources arising from the convergence environment, and to integrate with the resources possessed by the enterprise to induce the organization's performance.

Design of Optimal Wet-Season Injection Well for Augmenting Groundwater Resources in Coastal Areas (해안지역 지하수자원 확충을 위한 우기 인공주입정의 최적설계)

  • Park, Nam-Sik;Shi, Lei;Cui, Lei;Lee, Chan-Jong;Mun, Yu-Ri
    • Journal of Korea Water Resources Association
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    • v.42 no.5
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    • pp.415-424
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    • 2009
  • Artificial injection of surplus surface water during wet seasons and recovery is one of possible solutions for conjunctive uses of surface water and groundwater. The methodology is especially attractive for regions of monsoon type weather. In this work a simulation-optimization model is developed to identify an optimal injection system to sustain an over-exploiting freshwater pumping well. The injection well is to be operated during wet seasons only while the pumping well is to be operated throughout an entire year. The objective function is the minimization of injected volume of freshwater. Saltwater intrusion and dry wells are considered as constraints. An example application is made on a small hypothetical island with poor hydrogeologic conditions. The optimization model is successful in determining optimal injection locations and rates for various cases.