• 제목/요약/키워드: Staff Services

검색결과 503건 처리시간 0.031초

암 환자의 치료에 대한 요구도와 관련된 요인분석 (Analysis of the Factors Related to the Needs of Patients with Cancer)

  • 이정아;이선희;박종혁;박재현;김성경;서주현
    • Journal of Preventive Medicine and Public Health
    • /
    • 제43권3호
    • /
    • pp.222-234
    • /
    • 2010
  • Objectives: Limited research has investigated the specific needs of patients with cancer. This study was performed to explore patients needs and the related factors. Methods: The data were collected by 1 National Cancer Center and 9 regional cancer centers in Korea. An interview survey was performed with using a structured questionnaire for the subjects(2661 patients who gave written informed consent to particiate) survey 4 months after diagnosis and review of medical records. Data were analyzed using t-test, ANOVA and multiple regression analysis. Results: When comparing the relating factors related with patient needs to the sociodemographic characteristics, the female group showed a higher level of recognition for physical symptoms, social support needs. The younger group showed a significantly higher level of recognition for health care staff, psychological problems, information and education, social support, hospital services needs. In addition, the higher educated group showed a higher level of recognition for health care staff, physical symptoms, social support needs. The higher income and office workers group showed a higher level of recognition for hospital services needs. When comparing the relating factors related with patient needs to the cancer, the breast cancer group showed a higher level of recognition for all needs excluding physical symptoms, accessibility and financial support needs. The combined radiotherapy with surgery and chemotherapy group showed a higher level of recognition for psychological problems, information and education, social support needs. Conclusions: This study showed that needs on patient with cancer was significantly influenced by female, higher educagion, lower income, having religion, office worker, liver cancer, breast cancer, colon cancer, chemotherapy, and combined therapy.

수요자와 공급자 대상 요구조사를 통한 장애인 치과주치의제도의 제안 (SUGGESTION OF REGISTERED DENTIST PROGRAM FOR THE DISABLED: BASED ON THE NEEDS OF CONSUMERS AND SUPPLIERS)

  • 김소연;백혜란;진보형;이재영;김지현;김영재
    • 대한장애인치과학회지
    • /
    • 제14권2호
    • /
    • pp.59-64
    • /
    • 2018
  • This study proposed a registered dentist model for the disabled based on consumer in-depth interview and supplier survey. This study proposed that dental clinics in the community take role as registered dentists for the disabled. Qualification screening and facility prerequisites are required to be selected as the registered dentists for the disabled and patients of the registered dentists were restricted to the disabled who can cooperate to dental treatment services with or without the aid of physical bondage. In order to encourage the participation in the program, subsidies for the registered dentists were necessary. Also, this study proposed financial supports for the medical expenses for patients at the same level as the current dental care center for the disabled. The registered dentist program for the disabled meets the needs of disabled consumers, such as accessibility of medical institutions, expertise of medical staff, and ongoing treatments with familiar medical staff. The registered dentist program for the disabled is expected to provide prevention and ongoing management for oral health promotion of disabled people and it also contribute to lower economic burden of oral health care of the disabled.

활동기준원가계산(ABC)을 이용한 간호활동 분석 및 간호서비스 원가분석;일 산부인과 간호단위를 중심으로 (Analysis of Nursing Activities and Cost of Nursing Service Based on the ABC System)

  • 강경화
    • 간호행정학회지
    • /
    • 제5권2호
    • /
    • pp.389-400
    • /
    • 1999
  • The purpose of this study is to examine a possibility of applying the ABC system to analyze the cost of nursing service on one obstetrics and gynecology (OB/GYN) unit in a major medical center. The activities of nurses on an OB/GYN unit were analyzed for 4 days for 96 hours. 2 week days and 2 days on weekend. Total cases included in the study were activities of 12 charge nurses and 12 staff nurses. Activities were categorized into direct and indirect activities in order to calculate the cost of activities. Nursing activities were defined multidimesionally in order to utilize the ABC system. The 60 nursing activities were classified into the direct nursing activities and the indirect nursing activities based on a literature review, interview, and survey results. The direct activities were further categorized into the single nursing activities and the multiple nursing activities. The indirect activities were classified into the indirect nursing service activities and the general management activities. The major findings of this study were as follows : 1. There were differences in activities according to the positions and duties of the nurses. The charge nurses mostly performed the indirect nursing service activities and the general management activities. Almost all of their indirect nursing activities spent on each patient were similar. The staff nurses performed the single nursing activities and the multiple nursing activities. 2. The activities of staff nurses included medication, patient assessment, rounding and organizing the unit. patient education, nursing treatment, admission and discharging of patients. There was no differences in types and amount of time spent between the nurses on day-time duty and evening-time duty, but the patient assessment activity increased during the night-time. 3. The cost of post partum nursing services for women who had a normal vaginal delivery using the ABC system included the cost incurred by direct nursing activities provided by the staff nurses (85.9%), indirect nursing activities incurred by the staff nurses(19.0%) and the nursing activities by the charge nurses and the head nurse(14.1%). The ABC system is a relatively new method of cost analysis. The results of this study can provide the nursing and hospital managers with useful information on cost control. It is suggested that more studies should be done using the ABC system and extend the scope of studies to include value analysis to aid the Activity-Based Management(ABM) and/or the reengineering of hospital process.

  • PDF

입.퇴원 수속창구 중앙화와 분산화에 따른 이용자의 만족도와 재이용 의사 (The Study of Comparison Satisfaction and Re-use Intention between Central and Ward Reception Desk Users)

  • 함태훈;이경우;손태용;유승흠
    • 한국병원경영학회지
    • /
    • 제14권4호
    • /
    • pp.149-162
    • /
    • 2009
  • The purpose of this study is to design strategic hospital service based on each hospital's features. For this study, an assessment was conducted by 398 in-patents of one university hospital located in Seoul. The self-questionnaires, which were investigated from Oct. 15th to 29th in 2008, compared central reception desk with ward reception desk in satisfaction and re-use rate of patients. The major results of this study are as follow. First, according to each reception desk user, they have different satisfaction of it. As for the staff kindness, admission procedure, discharge procedure and manner of staff, those made patients be gratified as well. Second, when it comes to the intention of re-use, there were no significant features between them. Only convenience in admission and discharge procedure, however, was an attractive factor for the recommendation. Third, this study found out the reasons for higher re-use rate of central reception desk users. Regarding service, they were contented with the time for test and treatment. As for the hospital service, they would like to re-use this hospital because of convenient steps of paying interim fee and getting certificates. Forth, this study found out the reasons for higher re-use rate of ward reception desk users. As a point of hospital service view, they responded that respected privacy, hospital facility and general service were good for staying. As for the manner of staff, they mentioned nurses and staff in charge and whole staff members were kind. When it comes to the procedures of patient management, steps of discharge and paying interim fee were convenience. In conclusion, the results of this study suggest that providing a ward reception desk service can boost the satisfaction and re-use rate of in-patients. Furthermore, this strategic management method would be good for not only cutting the moving line but also efficient in-patient care system. These results can be used for the strategic hospital marketing field, as well. Even though this study has a limitation of the targeted populations which were only in a ward reception desk running hospital, it can say that having competitiveness in satisfaction of hospital service is good for promoting and differencing each hospital. Consequently, whole general management system would be adjusted first for differencing each hospital; however, this sort of additional factor should be concerned as well. I expect that this study would give meaningful data for designing strategic and differencing marketing method to lots of hospitals.

  • PDF

간호진단의 임상적용 현황, 문제점 및 개선방안 (The Use of Nursing Diagnosis in Practice)

  • 박신애;강현숙;문희자;김광주;이향련;조미영;조결자;김윤희;김귀분
    • 대한간호학회지
    • /
    • 제19권1호
    • /
    • pp.24-39
    • /
    • 1989
  • This study was conducted to investigate the present situation and problems related to the use of nursing diagnosis in practice. The data were obtained from 332 subjects (27 director of nursing service, 302 staff nurses) who worked in university hospitals in Korea from July through August 1988 using a mailed questionnaire. Data were analyzed by frequency, X$^2$ test and t-test. The findings were as follows ; 1, Clinical use of nursing diagnosis by directors of nursing service and staff nurses. 1) The majority of the nursing departments (88.9%) conducted group education on nursing diagnosis during the last 5 years and 81.5% of them kept a record format for nursing diagnosis : 88.9% of them had had prior experience with the nursing diagnosis. 2) Most of nurses (97.0%) had received education on nursing diagnosis. 2. Factors related to the clinical use of nursing diagnosis in nursing service departments and by staff nurses. 1) The one factor related to the use of nursing diagnosis in the nursing service department was the existence of a record. 2) Factors related to the use of nursing diagnosis by the staff nurses were the organization style of the nursing service department, group education during the last 5 years, existence of a record, the attitude of the director of nursing service, and prior experience of the use of the nursing diagnosis as characteristics of nursing service department and educational experience of nursing diagnosis as a character of nurse. 3. Problems with the use of nursing diagnosis. 1) The primary problem was the lack of time and personnel (mean : 3.757) ; the second problem was the lack of knowledge and will to use nursing diagnosis in practice by the staff nurses(mean : 3.546). 2) There was no significant difference in problems expressed by the director of nursing services and the nurses. The majority of nurses who worked in the university hospitals expressed interest in and concern about the use of nursing diagnosis. Most of the nurses had had education about on nursing diagnosis but use in practice was limited. The primary problem was lack of time and manpower. Strategies for improving use of the nursing diagnosis in practice : 1) Strengthening the education about nursing diagnosis and a holistic approach to understanding human beings. 2) Develop protocols for the use of nursing diagnosis. 3) Eliminate the language barrier regarding nursing diagnosis by translation into in Korean. 4) Decentralization of the nursing service to promote accountability by individual nurses for use of nursing diagnosis.

  • PDF

보육교직원 자격과 재교육 정책 현황 분석 및 발전 방향 고찰 (Consideration of Policy on Qualification and In-service Education of Childcare Center Staff for Improving Educare Quality)

  • 김의향;박진옥
    • 한국보육학회지
    • /
    • 제18권2호
    • /
    • pp.129-145
    • /
    • 2018
  • 본 연구는 영유아 보육의 질 확보를 위한 보육교직원 자격과 재교육 정책을 고찰하고 바람직한 정책방향을 제시하는 데 그 목적이 있다. 연구방법은 보육교직원 관련 정책 및 관련법에 대한 각종 자료와 문헌을 조사하고 이를 분석하는 방법을 채택하였다. 주요 연구결과는 다음과 같이 정리될 수 있다. 첫째, 보육교직원 자격기준에 대해서는 철학적, 발달심리학적, 사회적 배경의 논리적, 합리적 근거에 의한 법 정비가 필요하다. 둘째, 보육관련 교과목 및 학점 기준, 보육관련 교과목영역 선정과 필수교과목 지정에 대한 명확한 근거 마련이 필요하다. 셋째, 이수 교과목 영역 조정과 필수, 선택교과목 조정과 일부 교과목의 명칭을 변경하는 것이 바람직하다. 넷째, NCS(국가직무능력 표준) 보육 분야의 직무능력 수준도 고려하여 교과목을 선정하여야 한다는 것을 밝혔다. 다섯째, 원장의 자격기준 요건을 강화할 필요성이 있다. 여섯째, 유보 격차 해소를 위해 보육교사, 유치원교사 통합형 영유아교사 양성체제가 필요하다. 보육교직원 역량 강화와 전문성 제고를 위하여 보수교육 대상자의 효율적 관리를 위한 운영체계 및 전산 체계화가 필요하다. 보수교육 운영 주체의 다양화, 보수교육 내용의 정기적 모니터링이 필요하다. 보수교육 행재정적 지원 체계 확립이 필요하다. 보수교육의 자발적 참여, 정부와 부모가 지원하는 보육교직원 전문성 계발 정책 수립이 필요한 것으로 나타났다.

건강보험 의료행위의 비용구조 (Cost Structure of Medical Services in Korean National Health Insurance)

  • 오영숙;강길원
    • 보건행정학회지
    • /
    • 제20권2호
    • /
    • pp.40-52
    • /
    • 2010
  • Health insurance fees are set by relative value scales and conversion factors. Since 2008 the conversion factor has been classified into 7 according to the provider type, and a separate contract has been made respectively. As such classification of the conversion factor reflects only the different characteristics of providers, however, further classification to reflect the different cost structures of providers is proposed. Cost varies according to the type of not only providers but also services each provider supply. In fact different cost structures of providers are the result of their different services. This study analyzed the cost structure of medical services to propose a new approach to the classification of the conversion factor. This study analyzed the cost structure of medical services using cost data constructed in the revision study of relative value scales. The cost data consist of doctor's fee, support staff's fee, cost of medical equipments, cost of medical supplies and indirect cost. The proportion of each cost component to the total cost was analyzed in terms of service department and service type. 72 service groups are defined in terms of the combination of service department and service type. Through cluster analysis, 72 service groups were reduced into 7 clusters each of which has a similar cost structure. Conversion factor is contracted annually to reflect the change in the cost of providing medical services. So the classification of conversion factor has to be based on the cost structures of medical services, not the characteristics of providers. Service clusters derived in this study can be used as a new classification for health insurance fee contract.

한국 대학도서관 학생 관외대출제도에 관한 조사연구 (A Survey Research on the Circulation System for Students of College and University Libraries in Korea)

  • 손정표
    • 한국도서관정보학회지
    • /
    • 제9권
    • /
    • pp.145-178
    • /
    • 1982
  • This is a survey of the circulation system for students in college & university libraries in Korea. The survey used a questionnaire with 14 questions on 6 items concerning the various aspects of the circulation system in 82 libraries responded among 85 college & university libraries as of 1981. The survey results discovered many problems needing improvement. The following list describes the measures needed to better the problems found in the survey results of 82 libraries. 1. 67.1% of the libraries shows the restricted volumes loaning less than 2 volumes, and 81.7% of the libraries shows the loan periods less than a week, but it is desirable to extend them, when comparing with the size of holdings and the higher educational system at present. 2. It is desirable that the number of a staff in charge of circulation works places one person per average 75-85 books borrowed a day, when calculating an adequate number of the staff on the basis of the correlation between books borrowed a day and number of the staff. 3. 59.8% of the libraries does not have reserved book system, but it is desirable to take it for increasing reliability about the circulation services. 4. More than half of the libraries takes a method of a public announcement on a notice-board for claims of overdue books, but it is desirable to send a claim notice to the individual in viewpoint of keeping their privacies. 5. More than half of the libraries to take the open access system uses a call slip, but it is desirable not to use it in viewpoint of simplicity and economical efficiency of the charging system, because of demanding the unnecessary records. 6. Most of libraries shows many problems of the charging system, especially in factors of the records and filing system, but it is desirable to improve it on the basis of 4 basic factors of the charging system, that is, simplicity, economical efficiency, promptitude and accuracy.

  • PDF

경북 북부지역에서 물리치료를 받는 만성 근골격계 질환을 가진 외래 환자의 만족도 조사 (Survey on Satisfaction of Outpatients with Chronic Musculoskeletal Pain Using Physical Therapy in North Gyeong-buk)

  • 김진섭
    • 디지털융복합연구
    • /
    • 제11권6호
    • /
    • pp.205-212
    • /
    • 2013
  • 본 연구의 목적은 경북 북부 지역의 만성 근골격계 환자의 의료서비스 만족도에 영향을 미치는 요인을 분석하기 위해 시행되었다. 경북 북부 지역의 병원을 방문한 107명의 만성 근골격계 환자가 본 연구대상이다. 2012년 5월 7일부터 6월 6일 설문 조사로 자료를 수집했다. 수집 된 자료는 다중회귀분석을 통해 분석했다. 본 연구의 주된 연구결과는 다음과 같다. 만성 근골격계 환자의 만족도를 결정하는 요인은 "물리치료사의 설명", "접수 절차", "가정운동프로그램", "직원들의 정중성", "환자의 의견에 귀 기울임" 이었다. 만성 근골격계 환자의 재이용과 강하게 관련된 요인은 "물리치료사의 설명", "접수 절차", "최신 장비"였다. 따라서 "물리치료사의 설명", "접수 절차", "직원들의 정중성", "환자의 의견에 귀 기울임", "최신장비", "가정운동프로그램"의 질적 향상은 병원에서 매우 중요한 요인임을 시사한다. 또한, 본 연구의 결과는 병원에서 만성 근골격계 환자에 대한 만족도를 향상시키는데 기여 할 것이다.

치과이용자의 치과 감염관리 인식과 경험에 관한 융복합 연구 (A convergence study on dental infection management awareness and experience of dental users)

  • 김설희;오세리;이슬
    • 디지털융복합연구
    • /
    • 제18권11호
    • /
    • pp.329-336
    • /
    • 2020
  • 본 연구목적은 치과이용자를 대상으로 감염관리 인식과 경험을 조사하고 치과 감염관리 개선을 제언하고자 하였다. 2020년 7-8월, 20세 이상 198명을 대상으로 일반적 특성, 감염관리 인식과 경험, 개선안에 관한 설문조사를 하였고, PASW Statistics ver 18.0으로 분석하였다. 연구결과 치과 이용자 91%가 감염관리 중요성을 인식하였고, 감염관리 인식에서 진료기구 멸균, 의료진 손 위생과 장갑교체가 높게 조사되었다. 의료진의 일회용가운 및 보안경 교체는 상대적으로 낮게 조사되었다. 치과 의료진의 개인방호와 기구멸균은 수행을 잘하고 있다고 인식하였고 표면소독과 수질관리는 개선이 요구되었다. 연구를 통해 치과이용자 관점의 감염 인식과 경험을 토대로 감염관리 개선을 제언하는데 의미가 있었고 치과 의료기관에서 질 높은 의료서비스 수행에 필요한 기초자료로 활용될 것으로 기대된다.