• Title/Summary/Keyword: Society Participation

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Mediating Role of Psychological Ownership between Customer Participation and Loyalty in the Third Place

  • Joo, Jaehun
    • Journal of Distribution Science
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    • v.16 no.3
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    • pp.5-12
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    • 2018
  • Purpose - The third place plays an important role in complex society. The more customers participate in the third place, the higher they have loyalty. It is necessary to identify the mediator between customer participation and loyalty. Thus, the purpose of the study is to analyze the relationship between customer participation and loyalty and a mediating role of psychological ownership. Research design, data, and methodology - A structural equation model representing the relationships between customer participation, psychological ownership, and customer loyalty was proposed and four hypotheses were tested using data collected from visitors of Starbucks as the third place. Results - Three hypotheses regarding relationships between customer participation, psychological ownership, and customer loyalty were supported at the significance level of 0.001. The hypothesis regarding a mediating role of psychological ownership between customer participation and customer loyalty was supported by Sobel test. Conclusions - Customer participation positively affects psychological ownership and customer loyalty. Psychological ownership positively affects customer loyalty. Psychological ownership plays a mediating role in the relationship between customer ownership and loyalty. This study contributes to finding the missing link between customer participation and customer loyalty. The research model can be applied to various retail services. Some implications for academics and practitioners were suggested.

The Role of Servicescape Considering the Customer's Participation and Customer Experience : Focusing on Theme Park Service (서비스의 고객 참여와 고객 경험을 반영한 서비스스케이프의 역할 : 테마파크서비스를 중심으로)

  • Ahn, Yeon S.
    • Journal of Information Technology Services
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    • v.19 no.2
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    • pp.1-10
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    • 2020
  • In this study, the structure model including the role of servicescape focusing on service participation and customer experience in theme park service is demonstrated empirically. The servicescape construct of theme park service includes three factors such as ambient atmosphere, functionality and layout, and sign, symbols etc. Customer service participation includes suggestion, passion and citizenship. And the emotional and convenience factors are included to customer experience. As an analysis result of examining the 241 respondents of university students, some implications were described. Customer satisfaction is greatly influenced by customer's participation in theme park service, and customer's participation has a significant effect on improving customer satisfaction by inducing customer experiences. It is desirable to consider servicescape priority in order of signs and symbols, ambient atmosphere, functionality and layout factor. The customer's participation in service is a passion for participation, citizenship, and suggesting for problems or improvements. Therefore, participants in planning and designing servicescape in the future, including IT services, should be creative in the direction of inducing various participations of customers and creating positive experiences for customers. In order to apply these findings to the composition of servicescape, the participation of various experts is required. Also, the expertise and competences of various fields must be gathered for each issues, and a more creative and scientific approach is required.

Influence of Community Participation of Rural Students on Leadership Skill (농촌지역 학생의 지역사회참여가 리더십기술에 미치는 영향)

  • Lee, Chae-Shik
    • Journal of Agricultural Extension & Community Development
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    • v.19 no.2
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    • pp.355-380
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    • 2012
  • Youth leadership development is crucial domain of youth development. The study was to analyze the influences of youth community participation and organizational engagements on youth leadership development. Community participation of youth was categorized fours factors; service activity, school engagement, conversation participation and political activity. The survey was employed by rural students in Daegu and KoungBuk area. Major findings of the study were as followed; First rural students' community participation of eup-myoun area were higher than that of outside area. Second, rural students' participating community organization of eup-myoun area were higher than that of outside area. Third, youth leadership skill was positively influenced by students school engagement. The study showed that youth leadership is positively influenced by community participation of rural students. The study suggested that rural youth should encourage to participate community organization and community activities for developing youth leadership skill.

A Comparative Analysis of Environmental Impact Statement before and after Public Participation (주민참여제도를 전후한 환경영향평가서의 비교분석)

  • Bang, Kyu-Chul;Han, Eui-Jung
    • Journal of Environmental Impact Assessment
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    • v.4 no.2
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    • pp.151-156
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    • 1995
  • Public participation in Environmental Impact Assessment (EIA) process has been implemented since the introduction of EIA project on August 1 1991, followed with Environmental Policy Act promulgation on August 1 1990. Though public participation has room for improvement. This study compared before and after the introduction of public participation on EIS preparation cost, project cost, EIS preparation term and project term through 293 EISs analysis. Also public opinions in EIS after introduction of public participation were analyzed. The results are expected to be contributed to the system improvement of public participation.

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Public Participation in Environmental Impact Assessment of Korea (한국 환경영향평가에서의 주민참여)

  • Kang, In-Goo;Kim, Myung-Jin;Bang, Kyu-Chul
    • Journal of Environmental Impact Assessment
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    • v.2 no.2
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    • pp.33-39
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    • 1993
  • Public participation in the Environmental Impact Assessment(EIA) has been implemented since the August 1 of 1991 with the Environmental Policy Act promulgation in the August 1 of 1991. It is structured to comment on draft Environmental Impact Statement(EIS) through open reviewing, public meeting and hearing. Though public participation has an important role in determining environmental significance, it is room for improvement. With positive public participation and system development such as Environmental Impact Assessment Act on June 11 of 1993, the effectiveness of it will be improved. This article is composed of status of public participation, comparison with other countries, comparison analysis by items of EIS prepared before and after public participation, and contents of public opinions in EIS.

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Women's Clothing and Social Participation

  • Lee, Seung-Hee
    • Journal of Fashion Business
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    • v.16 no.3
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    • pp.1-12
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    • 2012
  • The purposes of this study were to examine the relationships between women's social status, social participation, freedom, and clothing, and the manner in which women's clothing affected women's freedom and social participation through the centuries. The stimuli for the study were six images that were used to ask about women's perception of clothing and their social participation. The analysis of the study was used to provide descriptive statistics, frequencies, and Independent sample t-test. The study participants were 268 female college students from a central university in Korea. The participants' ages ranged from 18 to 33 years, with a mean age of 20.93. Ninety-seven percent of the participants said they usually or always were influenced emotionally, psychologically and in terms of external factors by what they wear. Approximately 60% of the women answered that women were limited to social participation by what they wear. These study results indicated that clothing for women did not just function to cover the body, but was also used as a tool to restrict women's behavior, social role, gender discrimination, and social participation.

Factors Affecting Social Participation of the Elderly Living in Poverty (저소득 노인의 사회참여에 영향을 미치는 요인)

  • Lee, Sungeun
    • The Korean Journal of Community Living Science
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    • v.24 no.3
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    • pp.343-354
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    • 2013
  • Elderly people living in poverty are one of the most vulnerable population groups who are at risk of experiencing social exclusion. Social participation is an important contributing factor to active aging and social integration of the older adults living in poverty. This study aims to identify factors affecting social participation of the poor elderly. Data from the second wave of the Korean Longitudinal Study of Ageing was used for the analyses and 1,346 poor elderly aged over 65 were analyzed. The findings showed that age, education, health status, a level of depression, financial stress, and economic activity were associated with the social participation of the elderly living in poverty. These results indicated that psychological empowerment and specific needs of the older adults living in poverty should be considered in developing services and programs to promote social participation of the poor elderly.

Factors Influencing the Sense of Community for Build Rural Community (농촌 마을만들기 참여주민의 공동체 의식 영향요인)

  • Dang, In-Sook;Ryu, Jin-A
    • Journal of Agricultural Extension & Community Development
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    • v.24 no.4
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    • pp.265-278
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    • 2017
  • This study aims to examine the sense of community for build rural community. Data were collected from 205 local residents residing in Yeoncheon-gun where the community building project and education were undertaken to analyze the data. Data was analyzed by using analysis of hierarchical regression analysis. Results summarized as follows. First, the most influencing factor on sense of community of the resident' participation in rural community building was continuous participation. Second, the influencing factors of sociodemographic were occupation, income level, and age on entire and sub factors of sense of community partially. Third, participation expansion, the sub factor of community participation influenced on sense of belonging, the feeling of solidarity, and conscious of mutual influence. As a result of taking a look at the effect of resident participation in overall sense of community, continuous participation was shown to influence in entire sense of community.

The Relationship between Teachers' Participation Levels in the Decision Making Process and the Organizational Effectiveness of Middle Schools (중학교 교사의 의사결정 참여수준과 조직효과성과의 관계)

  • Won, Hyo-Heon;Jo, Myung-Im
    • Journal of Fisheries and Marine Sciences Education
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    • v.20 no.2
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    • pp.286-296
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    • 2008
  • This study aims to examine the relationship between teachers' parcitipation levels in the decision making process and the organizational effectiveness in the middle schools. To achieve this objectives, 559 teachers of 18 middle schools in Busan were involved through a questionaire. The results are as follows: First, teachers consider their participation in decision-making to be low. Second, teachers view the effectiveness of school systems higher than average. Third, the correlation between teachers' participation and the system effectiveness (including job satisfaction, organization adaptability and job achievement) was positively high. When teachers' participation levels were divided into 3 groups - low, middle, and high-, the system effectiveness appeared highest with the high- level participation group. These results suggest the need for teacher participation in decision making to enhance the effectiveness of school systems.

Interest based-participation requiring accountability in greening

  • Park, Mi Sun
    • Forest Science and Technology
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    • v.14 no.4
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    • pp.169-180
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    • 2018
  • The Republic of Korea (ROK) has had a successful experience in greening its land because of strong state policy and public participation. This paper aims to analyze the interest positions, participation, and accountability of multiple actors in the process of greening movements in the ROK. These movements were divided into two phases: forest rehabilitation (1973-1997) and urban greening (1998-2017). During the first phase, farmers caused deforestation by slash-and-burn farming and illegal logging, and governmental agencies acted as helpers controlled the farmers' deforestation activities. During the second phase, government agencies and enterprises caused deforestation with urban development projects, including construction of housings and roads. Multiple actors including citizens, NGOs, and enterprises helped urban greening through campaigns, donations, and monitoring. As a result, managing interest positions is significant to motivate multiple actors to participate in the greening movement. Participation with clear accountability is meaningful for successful greening. Therefore interest-based participation requiring accountability contributes to greening. This phenomenon indicates interconnection for interest positions, participation and accountability should be considered in designing greening policies.