• Title/Summary/Keyword: Social Welfare Workers

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Effects of Organizational and Interpersonal Relations on Job Satisfaction of Social Workers

  • Jung, Myung-Hee
    • The Journal of Industrial Distribution & Business
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    • v.9 no.6
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    • pp.25-35
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    • 2018
  • Purpose - In this study, the importance of interpersonal relations in the workplace as well as its correlation to satisfaction of social workers were investigated. In addition, effects of organizational culture as well as its implications for human resource management in social welfare workers were outlined. Research design, data, and methodology - A questionnaire was conducted on job satisfaction measured by the Minnesota Job Satisfaction (MSQ) questionnaire. For reliability, the questionnaire was distributed and collected by the self - filling method. From the collected data, reliability analysis, validity analysis (exploratory factor analysis) and multiple regression analysis were used. Cronbach's alpha was used to measure the reliability of the measurement variables and validity analysis was conducted to see if the questionnaires had the same concept as well as SPSS 19.0. Results - The results showed that group culture, hierarchical culture, and rational culture had significant positive effects on job satisfaction. Developmental culture had no effect on the job satisfaction levels. Conclusions - It is important to maintain the hierarchy in order to improve the efficiency of social welfare organizations, but social welfare organizations must accept external opinions and actively listen to the opinions of the employees in the organization.

A Study on the Social Workers' Attitude Toward Social Activism and Their Actual Behavior (사회복지사들의 사회행동에 대한 태도 및 행위 조사연구)

  • Lee, Tae-Young
    • Korean Journal of Social Welfare
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    • v.49
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    • pp.62-94
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    • 2002
  • The purpose of this study is to understand the current state of social activist behavior of social workers, and to confirm the historic concern within social work that the continued striving to become more professionalized will decrease or destroy its commitment to social activism and to serve for the poor. Concerned with first question, this study, based on survey data, finds that social worker's activist orientation is not low, but their level of actual participation is not high, and they favor a consensus strategy rather than conflict one. In regard to the relationship between professionalization and social activism, it is found that professionalization variables are not a consistent predictor in explaining social workers' activist behavior. Rather social workers' socio-economic characteristics variables and the kinds of agency and client they are working for are found to be more important factors. So it cannot be said that professionalization is not compatible with social activism as far as this study is concerned.

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The Relationship between Counselor's Emotional Labor and Psychological exhaustion : The Moderating Effects of Social Support

  • Kim, Ahsung;Im, Geumok;Jung, Huigon
    • Journal of the Korea Society of Computer and Information
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    • v.22 no.9
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    • pp.171-177
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    • 2017
  • The purpose of this study is to suggest the implications of social welfare workers' understanding of emotional labor and prevention of psychological exhaustion. In order to achieve this goal, I analyzed the effects of the levels of surface acting and deep acting, which are components of emotional labor in social welfare workers in social welfare center, on emotional exhaustion, depersonalization, and lack of sense of personal accomplishment which are components of psychological exhaustion. And I empirically analyzed how emotional labor affects psychological exhaustion, when superior support and fellow support as components of social support play a role as moderating variables. Empirical results show that emotional labor affects psychological exhaustion and social support plays a moderating role. Based on these results, theoretical and policy implications and future research directions are presented.

A study on the effect of job demands on job satisfaction and turnover intention among medical social workers (의료사회복지사의 직무요구가 직무만족, 이직의도에 미치는 영향에 관한 연구)

  • Lee, Eunjin;Nam, Seok In
    • Korean Journal of Social Welfare Studies
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    • v.48 no.2
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    • pp.233-266
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    • 2017
  • The problem of excessive job burdens and high turnover rates in the social welfare area has been dealt with for a long time. However, there is a lack of discussions on the issue of voluntary turnover of medical social workers. The purpose of this study is to examine the effect of job demands on medical social workers' turnover intentions and to verify the mediating effect of job satisfaction on the relationship between job demands and turnover intentions. Among the medical social workers registered in the Korean Association of Medical Social Workers, 188 respondents currently working in hospitals were used for data analysis. As research methods, frequency, descriptive statistics, correlate analysis, and logistic regression analysis were conducted by SPSS 22.0 version and SPSS Macro Process v.2.16. Finally, bootstrap was conducted to verify the significant mediating effect of job satisfaction. The findings are follows: extrinsic job satisfaction was found to have the full mediating effect between job demands and turnover intentions of medical social workers. In other words, job demands of medical social workers affect turnover intentions through extrinsic job satisfaction, but there is no direct effect of the job demand on the turnover intention. On the other hand, intrinsic job satisfaction did not mediate the relationship between job demands and turnover intentions. Based on the results, we suggested organizational and institutional implications for improving the job demands affected to low job satisfaction and turnover intention of medical social workers.

A Study on the Selection Criteria for Recruiting Social Workers Using AHP (AHP를 이용한 사회복지사 채용기준에 대한 우선순위 분석)

  • Lee, Seongdae;Yeum, Dongmoon;Lee, Keungeun
    • Korean Journal of Social Welfare
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    • v.65 no.3
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    • pp.131-153
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    • 2013
  • This study examine the selection criteria for recruiting social workers, commonly agreed by the persons in charge of human resources. We visited 46 social welfare facilities and performed interviews individually with them. Thirty three items belong to 7 different areas (ability, career, suitability and agreement to the facility, characteristics, recommendation, religion) were made based on the results of interviews, and these items were sent to social welfare facilities in 16 different cities in Korea for asking questions (from Oct, 2012 to Apr, 2013). One hundred and sixty cases were collected and among them 45 cases exhibiting consistency rate less than 0.2 were finally selected. Superior scope and subordinate scope were extracted and comparisons between day care centers and living institutions were made. Results demonstrated that ability of social workers was the most important for superior scope and suitability and agreement of social workers to both day care centers and living institutions were the most important factor for recruiting workers.

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The Effect of Job Stress and Depression on Job Satisfaction among Workers in Small and Medium Sized Enterprises (중소기업 근로자의 직무스트레스와 우울이 직무만족에 미치는 효과)

  • Choi, Soo-Chan;Lee, Ji-Sun;Sim, Se-Yeon;Lee, Ji-Hye;Park, Ji-Hye
    • Journal of Convergence for Information Technology
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    • v.7 no.1
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    • pp.1-9
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    • 2017
  • This study is to verify the mediating effect of depression between job stress and job satisfaction among workers in small and medium sized enterprises. The survey was conducted to workers in small and medium sized enterprises, and 117 cases were finally applied. As results, job stress has significantly negative effect on job satisfaction and positive effect on depression. Depression also has partial mediating effect on between job stress and job satisfaction. We finally suggest that customized management system should be provided for the workers in small and medium-sized enterprises, and occupational welfare system, including employee assistance program (EAP), must be launched for these workers.

The Effect of Work Conditions on Job Stress of Social Workers (사회복지사의 근로조건이 직무 스트레스에 미치는 영향)

  • Choi, Soo-Chan;Kim, Sang-A;Hur, Young-Hye;Park, Woong-Sub
    • Journal of agricultural medicine and community health
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    • v.33 no.2
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    • pp.221-231
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    • 2008
  • Abstract - Objective: This study was conducted to investigate the effect of work conditions on job stress of social workers in Seoul. Method: For this survey, a self-reported questionnaire was administrated to 1,000 social workers working in all of organization for social welfare practice in Seoul. The number of responded questionnaires was 431. Multiple linear regression analysis was used for job stress as the dependent variables and control variables. Results: The result of multiple linear regression analysis indicated that regular rest breaks had significantly effect on job stress level but long working hours did not. When regular rest breaks was guaranteed job stress of social workers significantly lowered 8.4 point. In addition standardized regression coefficients and partial R2 of regular rest breaks was the highest score among the variables. Conclusion: This study suggests that it is the most important to guarantee regular rest breaks in the work schedule in order to alleviate job stress of social workers.

An Exploratory Study on Types of the Social Work Practice of Social Workers by applying Q Methodology (Q 방법론을 활용한 사회복지사의 실천유형에 대한 탐색적 연구)

  • Kim, Hyun-Jeong;Kim, Hye-Jin
    • Korean Journal of Social Welfare Studies
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    • v.45 no.2
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    • pp.263-288
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    • 2014
  • The goal of this research is to discover various cognitive types on social work practice by using Q methodology which explores subjectivities of human beings. The researchers selected 40 Q items among 293 Q populations from data through in-depth interviews of eight social workers and literature reviews, and the reliability was r=.816. Twenty-nine social workers sorted Q items and the obtained data was analysed by the QUANL program. The perception types were divided into three patterns and the eigen value was .5849. Three perception types on social workers' practices were 'relationship-centered(type 1)', 'change-centered(type 2)' and 'resource-centered(type 3)' practices. These types were different in perceptions on identification of relationship with clients, key characteristics, skills and strengths as a social worker. According to these results, the researchers offered some significant implications and suggested several following studies.

The Correlation between the Job Characteristics, Psychological Wellbeing, and Organizational Commitment of Workers in Social Welfare Organizations Using Spss program (Spss프로그램을 이용한 사회복지시설 종사자의 직무특성, 심리적 안녕감, 조직몰입 간의 영향관계)

  • Kwak, Mi-kyung;Cho, Sung-je
    • The Journal of Korea Institute of Information, Electronics, and Communication Technology
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    • v.11 no.1
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    • pp.54-62
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    • 2018
  • The aim of this study is to analyze the correlation between the job characteristics, psychological wellbeing, and organizational commitment of workers in social welfare organizations. The subjects were 275 workers of social welfare organizations in Y city, Gyeongsangbuk-do. The analysis were frequency, reliability, correlation, and regression using the SPSS Program. The results of the study, analyzing the effects of job characteristics on organizational commitment showed that authority, harmony, and autonomy had positive effects on organizational commitment. Analyzing the effects of job characteristics on psychological wellbeing showed that authority and harmony had positive effects on psychological wellbeing, but autonomy was not. The organizational commitment to the effects of job characteristics on psychological wellbeing was analyzed as the partial mediated effect. The implications of this study are expected to be utilized as baseline data in developing programs for improving organizational commitment for the psychological wellbeing of social welfare organizations workers.

The clarification of public social workers' job and their roles (사회복지전담공무원의 직무 명확화와 그 역할)

  • Kim, Sung-Han
    • Korean Journal of Social Welfare
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    • v.48
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    • pp.214-242
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    • 2002
  • The purpose of this study is to predict the roles of public social workers and clarify their job. There were a few studies concerning them, and they suggested that it was needed to reform the delivery system or to supplement personnel. But they were almost normative. This study, based on the literature, analyzed public social workers' daily works to suggest their desirable roles. Generally the job of public social workers consists of two functions. One is income maintenance function, the other is social services function concerned with economically disadvantaged. The result showed that these functions were meshed up to now. Especially, It also showed that although they performed mostly eligibility work related public assistance and general practices, they wanted to perform professional practices. Took into account their working conditions, it seemed to be desirable to clarify their job. Thus, several suggestions based on these results are as follows: First, while eligibility functions are the central aspects of the public social worker's roles, it is needed for them to provide selected access services. Second, if they wanted to perform social services, it would be needed to restrict their roles for case manager and broker.

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