• 제목/요약/키워드: Social Network Marketing

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A Study on the Change of Tourism Marketing Trends through Big Data

  • Se-won Jeon;Gi-Hwan Ryu
    • International journal of advanced smart convergence
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    • 제13권2호
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    • pp.166-171
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    • 2024
  • Recently, there has been an increasing trend in the role of social media in tourism marketing. We analyze changes in tourism marketing trends using tourism marketing keywords through social media networks. The aim is to understand marketing trends based on the analyzed data and effectively create, maintain, and manage customers, as well as efficiently supply tourism products. Data was collected using web data from platforms such as Naver, Google, and Daum through TexTom. The data collection period was set for one year, from December 1, 2022, to December 1, 2023. The collected data, after undergoing refinement, was analyzed as keyword networks based on frequency analysis results. Network visualization and CONCOR analysis were conducted using the Ucinet program. The top words in frequency were 'tourists,' 'promotion,' 'travel,' and 'research.' Clusters were categorized into four: tourism field, tourism products, marketing, and motivation for visits. Through this, it was confirmed that tourism marketing is being conducted in various tourism sectors such as MICE, medical tourism, and conventions. Utilizing digital marketing via online platforms, tourism products are promoted to tourists, and unique tourism products are developed to increase city branding and tourism demand through integrated tourism content. We identify trends in tourism marketing, providing tourists with a positive image and contributing to the activation of local tourism.

4차 산업혁명 시대 정보통신기술(ICT)이 가져온 네트워크 마케팅의 현재와 미래 - 한국암웨이 사례 연구 - (The 4th Industrial Revolution's Impact on Network Marketing - Focused on ABN Korea Case -)

  • 박소진;오창규
    • 한국정보시스템학회지:정보시스템연구
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    • 제26권4호
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    • pp.379-400
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    • 2017
  • Purpose The purpose of this study is to investigate the effects of ICT on multilevel marketing organizations (MLMs) whose members are both salespeople and consumers. This study explores the effects of the latest ICT convergence on the direct selling, which is the oldest sales method, and suggests the direction for the development of network marketing. Therefore, we will propose the changes in direct sales brought by ICT and predict the future direction of network marketing in preparation for the 4th Industrial Revolution era. Design/methodology/approach Exploratory case study was the methodology selected for this paper. The case study enables the use of multiple methods for data collection and analysis. This study applies qualitative case-study methodology on Amway Korea, which is the top seller of MLM organizations, to better understand the impact of ICT. This study conducted an in-depth interview with four different levels of MLM members (e.g. membership, ruby, emerald, diamond) which are based on the qualification system of MLM organizations and observed their behaviors. Findings This study revealed that the ICT impact on network marketing organizations(MLMs) could be summarized as follows : new membership growth, easier communication with customers, increase in work efficiency, increase in organizational trust, change in educational environment, and increase in the use of social media. Based on the interview, we propose the changes of network marketing organizations in the fourth industrial revolution era and the future strategy of Amway Korea as follows: (1) retention of royal ABOs, (2) harmony with SMEs, (3) utilization of Big Data, (4) creation of IoT business model, and (5) construction of successful O2O business platform.

소셜네크워크 서비스를 소셜커머스 유통시장에 어떻게 활용할 것인가?: 정책적 함의를 중심으로 (Social Network Service how to take advantage of Social Commerce?: Focus on Distribution implications)

  • 김구성
    • 디지털융복합연구
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    • 제10권11호
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    • pp.261-269
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    • 2012
  • 본 연구는 소셜네트워크서비스를 소셜커머스 분야에 활용하는 정책을 제언하고자 하는 목적에서 이루어졌다. 이를 위해 먼저 소셜네크워크 서비스에 대한 개념을 살펴보고, 소셜네크워크 서비스의 대표적인 유형 4가지를 제시하고 각각의 특성을 분석하였다. 더불어 소셜커머스의 국내현황과 개념을 제시하였으며, 대표적인 소셜커머스 유형 6가지를 제시하고 각각의 특성을 분석하였다. 끝으로 소셜네트워크 서비스를 소셜커머스에 활용할 수 있는 정책적 제언을 제시하였다. 본 연구결과는 기업들이 소셜네크워크 서비스를 어떻게 소셜커머스 사업에 활용할 수 있는 가에 대한 마케팅적 함의를 제시했다는 점에 그 가치가 있다고 하겠다.

SNS상의 콘텐츠품질이 사용자의 수용태도와 구전활동에 미치는 영향 (The influence of SNS content quality on users' adoption behavior and WOM)

  • 이지원;강인원;정성운
    • 지식경영연구
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    • 제12권5호
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    • pp.1-10
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    • 2011
  • Forming a network, through Social Network Services (SNS), among a group of people who share the same hobby or interests could increase the information sharing among the members at an exponential rate. Moreover, SNS users' behavior extends beyond the traditional introverted consumption behavior to a proactive behavior by owning or actively sharing product information. For firms, such proactive consumer behavior translates into marketing effects such as the word of mouth (WOM) effect. Therefore, SNSs are accepted not only as a communications channel between firms and consumers but also as marketing channel, suggesting the possibility of a new revenue source. In this context, we will explore into the factors of SNS contents which conserve firms' image and product information, and effects of the factors on consumer attitude and WOM.

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소셜 미디어 플랫폼을 활용한 오픈소스 SW의 프로슈머 마케팅 연구 (Prosumer Marketing for the Open Source Software(OSS) utilizing the Social Media Platform)

  • 김태양;신동희
    • 한국콘텐츠학회논문지
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    • 제14권9호
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    • pp.411-427
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    • 2014
  • 본 연구는 오픈소스SW의 기술적 접근이 아닌 개발자와 소비자들이 함께 참여하고 공유할 수 있는 소셜 플랫폼을 활용한 프로슈머(Prosumer)마케팅의 관점에서 OSS의 마케팅연구에 기여점을 제시하고자한다. 이를 위하여 OSS의 온라인 브랜드 커뮤니티 활성화가 소셜 미디어 플랫폼을 활용한 OSS의 프로슈머 마케팅에 미치는 영향을 알아보고 최종적으로 소셜 미디어 플랫폼 사용자들의 OSS에 대한 충성도를 알아보고자 하였다. 연구의 결과로서 온라인 브랜드 커뮤니티의 활성화 요인들 중 커뮤니티의 콘텐츠, 고객지원, UI, 그리고 커뮤니티 활동에 대한 유/무상의 보상이 OSS 소셜 미디어 플랫폼 활성화에 유의한 영향을 미치는 것으로 나타났다. 그러나 브랜드의 명성은 OSS 소셜 미디어 플랫폼 활성화에 유의미한 영향을 미치지 못하는 것으로 나타났다. 또한, OSS 소셜 미디어 플랫폼의 활성화가 OSS의 충성도에 긍정적인 영향을 미치고 있는 것으로 나타났다. 이는 급변하는 ICT 생태계에서 OSS 비즈니스의 새로운 해법으로서 소셜 플랫폼기반 프로슈머 마케팅이 중요한 전략이 될 수 있다는 것을 보여주는 결과라고 할 수 있다.

온톨로지 기반 소설 네트워크 분석을 이용한 전문가 추천 시스템 (An Expert Recommendation System using Ontology-based Social Network Analysis)

  • 박상원;최은정;박민수;김정규;서은석;박영택
    • 한국정보과학회논문지:컴퓨팅의 실제 및 레터
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    • 제15권5호
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    • pp.390-394
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    • 2009
  • 시맨틱 웹 기반의 소셜 네트워크는 다양한 분야에서 높은 활용성을 가진다. 본 논문에서는 FOAF 기반 소셜 네트워크에 대하여 다양한 분석을 수행하고, 이를 바탕으로 네트워크 내의 전문가를 추천하는 시스템을 제안한다. 분석 시스템은 SparQL, RDFS 추론, 그리고 시각화 도구를 이용하여 온톨로지 기반 소셜 네트워크에 대한 효과적인 활용 방안을 제시한다. 그리고 이러한 분석 시스템을 실제 소셜 네트워크에 적용시켜 Centrality, Small world, Scale free 특성 등의 다양한 분석을 수행하고, 특정 분야에 대한 전문가를 분석하는 방법을 제시한다. 이러한 활용방법은 마케팅, 조직 관리, 지식 경영 시스템 등 다양한 분야에서 이용될 것으로 기대한다.

Analysis on Continuous Usage Intention of Chinese Mobile Games from the Perspective of Experiential Marketing and Network Externality

  • Lei, Bo;Lee, Jungmann
    • Journal of Information Technology Applications and Management
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    • 제27권6호
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    • pp.197-224
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    • 2020
  • Mobile games have become one of the most important driving forces of the game industry. We focus on the continuous intention to use Chinese mobile games from the perspective of experiential marketing and network externalities. We integrate user experience, network externalities and flow theory into expectation confirmation model and explore the influencing factors of continuous usage intention of Chinese mobile game and propose a research model. Game experience, service experience, perceived enjoyment, social interaction, challenge, perceived number of users and perceived number of peers were employed as independent variables, while flow, perceived value and satisfaction as mediating variables and continuous intention as the dependent variable. After surveying 426 samples, the model is tested with structural equation model. The results reveal that perceived enjoyment significantly positively influences perceived value, flow, satisfaction, and continuous intention. The greater the enjoyment of the game, the greater the satisfaction of the game and the greater the willingness to use it continuously. Game experience has a significant direct effect on continuous intention, which indicates that a better game experience can retain more users. Service experience and perceive number of peers positively influence satisfaction. Another finding is that social interaction and perceived number of users positively influence perceived value and flow, which indicate that social attributes are critical roles for retaining users. Game challenge also positively influences flow. The proper level of challenge is more likely to cause users to enter the state of flow. Flow indirectly influences continuous usage intention through the satisfaction of the game, which indicates that satisfaction is driven by flow experience and further retaining users. Empirical results implied that mobile game companies need to focus on improving user experience, expectation satisfaction and extending network externalities to improve the continuous intention of using mobile game.

빅데이터를 활용한 음식관광관련 의미연결망 분석의 탐색적 적용 (An Exploratory Study on the Semantic Network Analysis of Food Tourism through the Big Data)

  • 김학선
    • 한국조리학회지
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    • 제23권4호
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    • pp.22-32
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    • 2017
  • The purpose of this study was to explore awareness of food tourism using big data analysis. For this, this study collected data containing 'food tourism' keywords from google web search, google news, and google scholar during one year from January 1 to December 31, 2016. Data were collected by using SCTM (Smart Crawling & Text Mining), a data collecting and processing program. From those data, degree centrality and eigenvector centrality were analyzed by utilizing packaged NetDraw along with UCINET 6. The result showed that the web visibility of 'core service' and 'social marketing' was high. In addition, the web visibility was also high for destination, such as rural, place, ireland and heritage; 'socioeconomic circumstance' related words, such as economy, region, public, policy, and industry. Convergence of iterated correlations showed 4 clustered named 'core service', 'social marketing', 'destinations' and 'social environment'. It is expected that this diagnosis on food tourism according to changes in international business environment by using these web information will be a foundation of baseline data useful for establishing food tourism marketing strategies.

안전한 소셜 네트워크 서비스를 위한 그룹키 관리 프로토콜 (Group Key Management Protocol for Secure Social Network Service)

  • 서승현;조태남
    • 전자공학회논문지CI
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    • 제48권3호
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    • pp.18-26
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    • 2011
  • 최근 급성장하고 있는 소셜 네트워크 서비스는 인적 네트워크를 반영한 온라인 서비스로서 선거 유세, 기업 홍보 마케팅, 교육적 정보 공유, 의학적 지식 및 의견 교환 등 다양한 목적으로 사용되고 있다. 이 서비스는 공동의 관심사를 가진 사람들이 모여 자유롭게 정보와 의견을 교환하면서 친분관계를 형성하도록 하고, 자신의 프로파일과 친분관계에 있는 사람들을 공개함으로써 다른 사람의 인맥을 활용하여 자신의 관계를 확장시켜 나갈 수 있도록 한다. 그러나 정보의 개방과 공유를 기반으로 하는 소셜 네트워크 서비스는 프라이버시 침해나 피싱과 같은 많은 보안상의 문제를 야기 시킨다. 본 논문에서는 키링을 이용하여 소셜 네트워크에서 소규모 그룹의 통신을 보호하기 위한 키 관리 기법 및 프로토콜을 제시하였다.