• Title/Summary/Keyword: Social Determinants

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Antecedents and the Moderating Effect of Value Consciousness on Customer Complaints in the Social Commerce Industry

  • Lee, Hae-Young;Reid, Earl;Kim, Woo-Gon
    • Culinary science and hospitality research
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    • v.22 no.6
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    • pp.98-104
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    • 2016
  • In comparison to the rapid rise in the number of restaurant daily deal service consumer complaints, relatively little attention has been directed at the features of deal consumers' complaint behaviors in academic research. In order to address this gap, this study examined the characteristics of complaint behaviors of consumers who purchase restaurant deals with a focus on three potential determinants (likelihood of success with the complaint, attitude toward complaining, and severity of the failure). Results indicated that the three proposed determinants emerged as critical factors that influence deal consumers to exhibit different complaint reactions to dissatisfactory experiences. Furthermore, it was discovered that the hypothesized relationships were moderated by value consciousness, in which high value-conscious deal consumers exhibited a higher complaint inclination than low-value conscious deal consumers.

Analysis of User Satisfaction Determinants and Behavior according to Urban Park′s Character in Daegu (대구시 도시공원의 성격에 따른 이용자 만족요인 및 행태분석)

  • 김용수;김수봉
    • Journal of the Korean Institute of Landscape Architecture
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    • v.17 no.1
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    • pp.17-27
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    • 1989
  • ^x Good Planning, design, and maintenance will be the product of a Process which considers both the nature of man and the nature of nature. Recentry, we emphasize how social and psycological theory, behavioral studios, and community participation may contribute to practical decision making and to the development of appropriate form for human use at all scales of Landscape Architecture. The main purpose of this study was to develop more rational and user oriented theory of urban park planning, design, and maintenance in terms of social - behavioral approach. Study sites were Jungang, Dalsung, Duryu, and Apsan park, where were located Daegu city. In this study, user satisfaction determinants of each park, which were useful for park planning, design and maintenance, were discovered. Privacy and territoriality were examined as an important factors for design a park road examined as an important factors to design a Path and a comfortable space in urban park.

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A Study on the Effect and Determinants of Virtual Presence in Live Commerce: Focusing on the Characteristics of Live Shopping Media and Influencers (라이브커머스에서 가상실재감의 효과와 결정요인 연구: 라이브쇼핑 매체 및 인플루언서 특성을 중심으로)

  • Choi, Su Jeong;Kim, Tae Kyung
    • The Journal of Information Systems
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    • v.32 no.1
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    • pp.23-51
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    • 2023
  • Purpose: Live commerce is a new type of electronic commerce in combination with live streaming services. It is expected to increase virtual presence in the context of online shopping by overcoming a lack of social interactions between sellers and buyers which have been raised as a limitation in electronic commerce. Drawing on the studies of communication media, this study examines how live commerce contributes to the increase of virtual presence which consists of telepresence and social presence. Telepresence refers to a buyer's perception that he or she is present at the physical shopping mall during live shopping streaming whereas social presence refers to a buyer's perception of social interaction with a seller which is human warm, social, sensitive, and personal. In this study, we verify key determinants of virtual presence and its consequences. More specifically, this study proposes virtual presence contributes to the increase of buyers' trust in products and further purchase intentions. Furthermore, we verify influential factors of virtual presence from the technical and influencer perspectives of live commerce. Design/methodology/approach: To test the proposed hypotheses, the partial least squares (PLS) analysis is conducted with a total of 250 data collected on users with experience in the TaoBao live streaming shopping platform. Findings: The results show that first, telepresence and social presence are increased by visibility, media richness and attractiveness in the context of live shopping streaming. Second, buyers' trust in product trust and purchase intentions are positively influenced by telepresence and social presence. Finally, buyers' trust in product has a direct, positve effect on their purchase intentions. Overall, the findings offer new insights into the studies of electronic commerce by introducting the concepts of virtual presence and media richness from the literature of communication media in the field of live commerce.

Individual Risk and Social Risk as Interacting Determinants of Peer Victimization (개인적인 요인과 사회적인 요인에 따른 직접적인 괴롭힘과 관계에서의 따돌림)

  • Lee, Jeom Sook;Yoo, An Jin
    • Korean Journal of Child Studies
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    • v.20 no.3
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    • pp.107-121
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    • 1999
  • This hypothesis of this study was that individual risk variables (behavior problems) compounded by social risk variables (peer rejection) would place children at risk for victimization by peers. Subjects were 385 boys and girls in 3rd and 5th grade. Data were collected with questionnaires. As predicted, behavior problems (both internalizing and externalizing) were more strongly related to victimization when children were rejected by peers than when they were accepted. These results illustrate the principle that individual risk variables depend on social context.

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The determinants of organizational trust and Its effect on organizational effectiveness : with a focus on public organizations (조직신뢰의 결정요인과 조직유효성에 대한 영향 : 공조직을 중심으로)

  • Park, Jong-pyo;Ko, Jong-wook
    • Journal of Venture Innovation
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    • v.1 no.1
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    • pp.113-127
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    • 2018
  • The purpose of this study was to investigate the determinants of organizational trust and its effect on organizational effectiveness in the public organizations. This study examined five factors of organizational competencies, consideration, fairness, organizational morality and organizational social responsibility as the determinants of organizational trust and job satisfaction, organizational commitment and intend to leave as the indicators of organizational effectiveness. For this study, data were collected from 323 public officials in Gyeonggi Province with structured questionnaires and analyzed using structural equation modelling technique. This study found that organizational competencies, consideration, fairness, organizational morality and organizational social responsibility made significant contributions to the formation of organizational trust and that organizational trust impacted positively organizational effectiveness measured in terms of job satisfaction, organizational commitment and intend to leave.

A Study on Community Perceptions of Common Cancers, Determinants of Community Behaviour and Program Implementation in New Delhi, India

  • Seth, Tulika;Kotwal, Atul;Thakur, Rakesh Kumar;Ganguly, K.K.
    • Asian Pacific Journal of Cancer Prevention
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    • v.13 no.6
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    • pp.2781-2789
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    • 2012
  • Assessment of perceptions of the community, the determinants and development of their behavior regarding common malignancies, helps in establishing evidence-based activities for prevention and early diagnosis of cancer. However information on this important aspect is lacking in our country. Qualitative methods were here used to obtain information through in depth interviews and Focus Group Discussions (FGDs) with all categories of identified stakeholders. Most were unaware of the activities of the cancer control program. Even the providers were not fully conversant. All respondents mentioned lack of diagnostic and treatment facilities in government, primary and secondary level facilities. Perceptions of different categories of stakeholders regarding why many community members did not attend screening camps and other services reflect the determinants of community behavior, acting independently as well as in combination. The cancer control program was thought to be restricted only to some private facilities and overcrowded government tertiary care facilities where the visits were time consuming. Almost all the facilities were considered curative oriented. Issues of supervision, monitoring and feedback were inadequately addressed by providers who were inadequately trained in many program activities. The program lacked effective planning, coordination and appropriate implementation at the grass roots level in Delhi. Social mobilization was grossly inadequate, as most of the community members were unaware of the existence of the program. Misconceptions about the risk factors, signs and symptoms, diagnosis, and treatment were common amongst community members as well as many of the providers. Thus the national cancer control program in our country needs further community participation and social mobilization. Accessibility, availability, acceptability and affordability of various preventive, curative and rehabilitative activities, as well as intersectoral coordination, training, supervision and monitoring of program activities, all need to be addressed to ensure the success of this important public health program.

A study using spatial regression models on the determinants of the welfare expenditure in the local governments in Korea (공간회귀분석을 통한 지방자치단체 복지지출의 영향요인에 관한 연구)

  • Park, Gyu-Beom;Ham, Young-Jin
    • Journal of Digital Convergence
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    • v.16 no.10
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    • pp.89-99
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    • 2018
  • The purpose of this study is to analyse the determinants of the change in the welfare expenditure of local governments in 2015. This study analyzed the spatial correlation of welfare expenditure among neighboring local governments and determined the factors affecting the welfare expenditures. According to the results of the study, spatial correlation of welfare expenditure among local governments appears. Determinants, such as socio-economic factors, administrative factors, public financial factors are affecting the amount of the welfare expenditures, but local political factors, and local tax, last year's budgets are not correlated with the amount of local welfare expenditures. In this study, it is significant to found out that the spatial correlation of welfare expenditure among the local governments and to examine the determinants. If possible, it is necessary to analyze the time-series analysis using the multi-year welfare expenditure data, expecially self-welfare expenditures.

Determinants of Poverty Among the Working Poor with Disabilities (근로장애인 빈곤 결정요인에 관한 연구)

  • Kim, Jong-Jin;Park, Ja-Kyung
    • Korean Journal of Social Welfare
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    • v.59 no.1
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    • pp.251-274
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    • 2007
  • Although linkages between poverty and disability are often noted, until recently they have not been systematically examined in Korea. Many people with disabilities tend to become poorer because they lack access to jobs. And income support programs are not sufficient. But more severe is people with disabilities in labor market tend to be poor. The purposes of this study were to explore the characteristics of working poor with disabilities and to identify the major determinants of poverty. For this, '2005 Survey on the Workers With Disabilities' was used. The data was analyzed by descriptive statistics, t-test, logistic regression. The results showed that gender, age, education level, marital status, region where they live, the number of the household member, the severity of disability, the onset of disability are significant predictors in determining their poverty status. Also employment status, occupation type, industry type, numbers of years in current job are major determinants of their poverty status. Finally, based on these results several policy implications were presented.

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