• 제목/요약/키워드: Social Contribution Management

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The Contribution of Social Media Value to Company's Financial Performance: Empirical Evidence from Indonesia

  • MIQDAD, Muhammad;OKTAVIANI, Siska Aprilia
    • The Journal of Asian Finance, Economics and Business
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    • 제8권1호
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    • pp.305-315
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    • 2021
  • This article aims to explore the contribution of social media value to a company's financial performance in a digital environment economy since the awareness of companies and investors in the use of social media opens up new mechanisms for disseminating information. Quantitative method is used in this study with Multivariate Analysis of Variance as the analysis tool. The data used is secondary data gathered from Indonesia Stock Exchange (IDX) using 308 companies as samples. In the multivariate test, four kinds of multivariate significance tests were carried out, namely Pillai Trace, Wilk Lambda, Hotelling's Trace, and Roy's Largest Root. It was found that social media value has a small contribution in the difference of the level of profitability and the value of the company in Indonesia, but it doesn't have a contribution to the difference of the level of liquidity. The contribution was an implication of online Word of Mouth (WOM) motives which are interrelated with signal theory and as additional information for investors in relation to single-person decision theory. This study provides an insight into the importance of social media management considering that the world of digital economy will continue to develop, so companies in Indonesia need to take advantage of these opportunities.

수산기업의 사회공헌목적이 수산기업의 브랜드평가를 매개로 구매의도에 미치는 영향 (The Effects of the Purpose of Fisheries Firms' Social Contributions through Fisheries Firms' Brand Evaluation on Purchase Intention)

  • 소원근;김하균
    • 수산경영론집
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    • 제45권1호
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    • pp.49-61
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    • 2014
  • This study investigates the effects of the purpose of fishery firms' social contributions on consumers' purchase intention as a mediator or their fishery firms' brand evaluation. We surveyed 300 consumers in order to empirically test the suggested relationship. The purpose of fishery firms' social contributions was divided into social contribution activities and public interest marketing strategies. Fishery firms' brand evaluation was divided into three aspects including brand awareness, brand image, and brand loyalty. The results showed that the purpose of fishery firms' social contributions significantly affect consumers' purchase intention, brand loyalty as well as brand image except brand awareness. Fishery firms' brand evaluation significantly affect consumers' purchase intention. This study suggests that social contribution activities and public interest marketing strategies are essential for the positive brand evaluation of fishery firms.

기업의 문화마케팅이 브랜드 이미지 및 브랜드 충성도에 미치는 영향 - 네이버라이브러리, 별마당도서관, 현대카드라이브러리를 중심으로 - (The Effect of Corporate Cultural Marketing Activities on Brand Image and Loyalty - Focused on Naver Library, Starfield Library and Hyundai Card Library -)

  • 정은아;최승리;최정일
    • 품질경영학회지
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    • 제46권4호
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    • pp.1015-1028
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    • 2018
  • Purpose: This study attempts to find how the cultural marketing activities utilizing cultural space affect firm's brand image and brand loyalty, and whether this culture marketing technique is recognized as a social contribution activity by potential customers and thereby influence brand image and loyalty. Methods: The data was collected by using the structured questionnaires to consumers who have experience using the Naver Library, Starfield Library, and Hyundai Card Library. The proposed research model is tested using 178 valid questionnaires using Smart PLS 2.0. Results: This research indicated that among cultural marketing factors, cultural support and cultural promotion have little impact on brand image, whereas culture firm influence brand image. Brand image also had an impact on brand loyalty, but it was found that public libraries operated by companies were not recognized as corporate social contribution activities, nor did they have an impact on the formation of the company's brand image. Conclusions: The study offered a theoretical and empirical foundation for future research by empirically identifying the relationship between cultural marketing and brand image and loyalty and confirmed the coordinating effect of social contribution activities between a cultural firm and its brand image.

사회공헌활동이 브랜드충성도에 미치는 영향에 관한 연구 (The Effects of Brand Loyalty on Corporate Social Responsibility(CSR) Activities)

  • 이성희;김영진;정구상;이현수;김선아;김태성
    • 디지털융복합연구
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    • 제11권2호
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    • pp.79-89
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    • 2013
  • 본 연구에서는 사회공헌활동이 브랜드충성도에 미치는 영향을 살펴보고자 하였다. 기업의 사회공헌활동은 최근 기업들의 이미지 및 브랜드 가치를 향상시키고자 하는 전략적 수단으로 많은 기업들이 사회공헌활동을 실행하고 있다. 본 연구에서는 이러한 사회공헌활동의 효과를 살펴보고자 전통적 마케팅 활동요소인 마케팅믹스 4P전략을 중심으로 마케팅믹스가 브랜드충성도에 미치는 영향에 있어 기업의 사회공헌활동의 조절효과를 살펴보고자 하였다. 분석결과 제품/가격/촉진 전략과 사회 공헌 활동은 브랜드 충성도에 유의미한 영향을 미치고 있으며, 사회공헌활동 수준에 따라 조절되고 있음을 확인하였다. 최근 많은 기업이 전략적 도구로 CSR을 사용하고 또한 사회적으로도 CSR의 효과에 대한 관심이 증가하고 있다. 따라서, 본 연구는 CSR이 고객 브랜드 충성도 향상에 영향을 미치는 것을 재확인함으로서, 기업의 사회공헌활동의 향상과 인식확산에 기여할 것으로 기대된다.

국내화장품기업의 사회공헌활동(CSR)에 대한 사례분석 (A Case Study on Corporate Social Responsibility(CSR) of Domestic Cosmetics Companies)

  • 윤진숙;이재하
    • 융합정보논문지
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    • 제8권5호
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    • pp.219-228
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    • 2018
  • 본 연구의 목적은 화장품기업의 사회공헌활동에 대한 사례를 분석하여 향후 관련활동이 더욱 효과적으로 지속될 수 있도록 하는 방향을 제시하는 데에 있다. 연구방법으로는 선행연구와 개별기업의 사회적 책임활동에 대한 사례(사보, 공개정보, 담당자와의 면담 등)를 통하여 분석하였다. 이를 통하여 도출된 주요 결과는 다음과 같다. 첫째, 화장품기업의 사회공헌활동은 교육, 사업, 의료 보건, 환경보호, 문화 예술, 기부 등 매우 다양하게 수행되고 있다. 둘째, 기업의 사회공헌활동 및 다양성은 기업규모와 연관성이 높은 것으로 확인되었다. 셋째, 사회적 기업과 전문기관과의 협업을 통해 사회공헌활동의 효과가 배가될 수 있다. 넷째, 사회공헌활동에 대한 전략적 접근과 체계적인 홍보, CEO의 책임의식 등이 관련활동에 주요 영향을 미치는 것으로 볼 수 있다. 이러한 연구결과를 토대로 화장품기업의 사회공헌활동이 보다 효과적으로 이루어질 수 있도록 방향을 제시하였다는 점에서 본 연구의 의의를 찾을 수 있겠다. 아울러, 향후 국내 외 화장품기업의 사회공헌활동에 대한 비교분석의 필요성도 제기된다.

Q&A 가상 커뮤니티에서 지속적인 지식 기여에 영향을 미치는 요인: 개인적 관여도의 조절효과를 중심으로 (Understanding the Continuance Intention of Knowledge Contribution in Q&A Virtual Communities: Focused on Moderating Effect of Personal Involvement)

  • 조려;정철호
    • Journal of Information Technology Applications and Management
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    • 제28권6호
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    • pp.117-132
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    • 2021
  • Based on the core value of the Q&A community, the contribution of knowledge and information has a great impact on users' community evaluation. As a small social group, the relationships and interactions among community members are quickly formed through information technology. As such, the cognitive evaluation of the relationship between community members will have an impact on the intention of information contribution. This research builds on the previous research based on the social exchange theory and establishes a dual model of swift guanxi in examining the relationship between guanxi and continuous knowledge contribution. In the current study, 305 survey questionnaires were used and 249 valid questionnaires were used for analysis. The analysis results are as follows: First, information support has a positive impact on dedication-based swift guanxi. While hypothesis between information support and constraint-based swift guanxi was not be supported. Second, emotional support has a positive impact on the formation of swift guanxi from a dual perspective. Third, the swift guanxi from the dual perspective has a positive impact on the intention of continuous knowledge contribution. Finally, although personal involvement has an adjustment effect, it is a downward adjustment effect, hypotheses are not supported. The current study offers theoretical and practical implications in field of knowledge management, specifically knowledge contribution in the virtual community.

지식관리시스템에서 지각된 피드백, 동기, 지식기여 간의 관계에 대한 실증분석 (An Empirical Analysis of the Relationships among Perceived Feedback, Motivation, and Use for Contribution in Knowledge Management Systems)

  • 강희택;오한모
    • 한국경영과학회지
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    • 제37권1호
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    • pp.73-88
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    • 2012
  • This study examines the role of perceived feedback and motivations on the use for contribution in Knowledge Management Systems (KMS). An individual expects responses from others when he or she posts the knowledge or questions of soliciting knowledge in KMS. If an individual posts a message and there are many responses, motivation to use KMS will develop. Prior research has considered feedback a potential factor that would affect an individual's motivation, such as self-efficacy, but there is few prior works that have tested empirically on how feedback can influence an individual's motivations as well as the use for contribution in KMS. Perceived feedback can be categorized into feedback on posted knowledge and feedback on knowledge request postings. The results of the study show that motivations such as organizational reward, knowledge self-efficacy, and enjoyment of helping, except for social reward, are associated with the use for contribution. Our results also show that among perceived feedback, feedback on posted knowledge affects motivation and use for contribution while feedback on knowledge request postings directly influences the use for contribution.

4차 산업혁명 시대의 기업사회공헌 활동의 진화 (Evolution of corporate social contribution activities in the era of the Fourth industrial revolution)

  • 김민석;조영복
    • 한국산학기술학회논문지
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    • 제20권1호
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    • pp.85-95
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    • 2019
  • 최근 정부와 기업, 학계에서 4차 산업혁명에 대한 학습과 연구가 활발히 진행되고 있다. 로봇과 인공지능, 블록체인과 사물인터넷 등 4차 산업혁명의 주요 아젠다를 활용한 기업 비즈니스 모델이 생겨나고, 지금까지의 기업환경, 교육환경, 생활환경뿐만 아니라 국제개발협력에서도 다양한 변화가 생기기 시작하였다. 본 연구에서는 4차 산업혁명의 영향을 가장 가까이 직면하고 있는 기업에서 진행하고 있는 사회공헌 활동의 변화를 살펴보았다. 즉 기업사회공헌의 정의와 활동내용을 살펴보고 4차 산업혁명이라고 불리는 현시대에서 각 기업이 갖고 있는 본연의 비즈니스를 통해 사회에 어떻게 기여할 수 있는지 사파리콤의 '엠페사', LG전자의 'AT Educom', LG유플러스의 '사물인터넷 활용 사회공헌' 그리고 KT의 '감염병 확산방지 플랫폼', 그리고 IoT를 활용한 Intel의 사례를 통해 확인해보았다. 그리고 기술개발에 따라 앞으로의 기업사회공헌 활동이 어떻게 변화할 것인지, 더욱 의미 있는 임팩트를 만드는 기업사회공헌 활동이 되기 위해 필요한 것들을 제시하였다. 가장 먼저는 기업사회공헌 활동의 성과측정이 용이해질 것과, 플랫폼을 활용한 사회공헌 활동이 증가하고, ICT 업계에서 기술을 통한 사회기여 활동이 활발하게 진행되며, 마지막으로는 기업간, 섹터간 공동으로 진행하는 사회공헌 활동이 늘어나게 되어, 기업이 영리만을 추구하는 집단이라는 인식에서 벗어나 앞으로는 사회를 위해 존재하는 기업시민으로서의 역할을 할 수 있음을 설명하였다.

Consumer perceptions on sustainable practices implemented in foodservice organizations in Korea

  • Ju, Seyoung;Chang, Hyeja
    • Nutrition Research and Practice
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    • 제10권1호
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    • pp.108-114
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    • 2016
  • BACKGROUND/OBJECTIVES: Sustainable practices in foodservice organizations including commercial and noncommercial ones are critical to ensure the protection of the environment for the future. With the rapid growth of the foodservice industry, wiser usage of input sources such as food, utilities, and single use packaging should be reconsidered for future generations. Therefore, this study aims to investigate the customer's perceptions on sustainable practices and to identify the relationship among sustainable practices, social contribution and purchase intention. SUBJECTS/METHODS: The study was conducted using content analyses by reviewing articles on sustainable food service practices published domestically and abroad. Thereafter, data were collected with a face-to-face survey using a questionnaire and analyzed with factor analyses and multiple regressions. RESULTS: Sustainable practices classified with factor analysis consisted of 6 dimensions of green food material procurement, sustainable food preparation, green packaging, preservation of energy, waste management, and public relations on green activity, with a total of 25 green activities in foodservice operations. Consumers were not very familiar with the green activities implemented in the foodservice unit, with the lowest awareness of "green food material procurement (2.46 out of 5 points)", and the highest awareness of "green packaging (3.74)" and "waste management (3.28). The factors influencing the perception of social contribution by foodservice organizations among 6 sustainable practice dimensions were found to be public relations on green activity (${\beta}=0.154$), waste management (${\beta}=0.204$) and sustainable food preparation (${\beta}=0.183$). Green packaging (${\beta}=0.107$) and the social contribution of the foodservice organization (${\beta}=0.761$) had strong relationships with the image of the organization. The purchase intentions of customers was affected only by the foodservice image (${\beta}=0.775$). CONCLUSIONS: The results of this study suggest that sustainable practices by foodservice organization present a good image to customers and increase the awareness of valuable contributions that benefit the customer as well as the community.

중년기의 경제적 복지에 대한 인적자본과 사회자본의 상대적 효과 (The Relative Effects of Human Capital and Social Capital on the Economic Well-being of the Late Middle-aged in Korea)

  • 서지원
    • 가정과삶의질연구
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    • 제26권5호
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    • pp.315-332
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    • 2008
  • The purpose of this study was to investigate the relative effects of human capital and social capital on the economic well-being of late middle-aged Koreans. The data from the first wave of KLoSA (Korean Longitudinal Study of Aging) aged 50-64 were used (n=4,040). The major findings were as follows: First, human capital and social capital are both resources that can contribute to increasing the economic well-being of the middle-aged. Second, the relative contribution of human capital to the economic well-being of the middle-aged varied by the level of social capital, including formal network and informal network. Third, the relative contribution of social capital to the economic well-being of the middle-aged varied by the level of human capital, including employment type and educational attainment. Based on empirical results, the implications for social investment in human capital and social capital were provided.