• 제목/요약/키워드: Social Change Relationship

검색결과 535건 처리시간 0.023초

백화점 고객이 가지는 관계가 고객만족과 신뢰 및 충성도에 미치는 영향에 관한 연구 (The Impact of Interpersonal Relationships on Department Stores Customer Satisfaction and Trust, Loyalty)

  • 이종근;배무언
    • 유통과학연구
    • /
    • 제4권1호
    • /
    • pp.27-51
    • /
    • 2006
  • 본 연구는 기존의 관계마케팅 관련 연구에서 시장에서의 사회적 유대관계가 소비자 행동에 영향을 미친다는 결과들을 바탕으로, 고객이 가지는 관계를 판매자와 구매자의 관계에서 확장하였다. 즉 기존의 구매자와 판매자 사이의 관계에서 확장하여 구매자와 구매자 사이에 커뮤니티에서의 유대관계 친밀도가 고객관계의 질적 요소인 만족과 신뢰에 미치는 영향과 고객충성도에 유의한 영향을 미치는 가를 파악하고자 하였다. 본 연구의 결과는 다음과 같이 요약할 수 있다. 첫째, 고객-직원간의 유대관계 친밀도는 고객만족과 고객 충성도의 관계에서 유의한 영향을 미치는 것으로 나타났다. 둘째, 고객-고객간의 유대관계 친밀도는 고객만족과 고객 충성도에 유의한 영향을 미치는 것으로 나타났다. 셋째, 고객-고객의 유대관계와 고객-직원의 유대관계는 고객의 신뢰에는 직접적인 영향을 미치지 않는 것으로 나타났다. 이상의 결과를 바탕으로 다음과 같은 전략적 시사점을 제시해 주고 있다. 첫째, 고객이 직원과 가지는 유대관계는 고객이 다른 기업으로 이탈하는 것을 방지할 수 있는 전환장벽의 역할을 할 수 있다. 즉, 기업이 고객을 만족시키고자 하는 이유는 고객이 경쟁기업으로 전환하는 것을 감소시키기 위한 것이라고 할 수 있다. 둘째, 고객의 주변을 둘러싸고 있는 관계가 단순한 고객과 판매원의 관계를 넘어서, 고객과 고객 사이의 관계가 기업에 대한 충성도에 영향을 미친다는 것이다. 셋째, 기업은 고객과 보다 짜임새 있는 섬유조직과 같은 관계를 유지하여야 한다는 것이다.

  • PDF

바닥판의 동적특성에 따른 소음진동 저감성능에 관한 연구 (A Study on the Noise and Vibration Reduction Effect Depending on Dynamic Property of Slab)

  • 황재승;김선우;송진규;서재란
    • 한국전산구조공학회:학술대회논문집
    • /
    • 한국전산구조공학회 2004년도 봄 학술발표회 논문집
    • /
    • pp.259-266
    • /
    • 2004
  • The vibration of slab causes a sudden change of air pressure in the interface between slab and air to create structure home sound. Floor impact noise induced from the vibration of slab became one of the hottest social issues in these day, and it took the biggest parts of the cause of damage in environmental dispute. Because the structure borne sound of slab is different from the dynamic characteristic of slab, it is required more precise vibroacaustic analysis. In this study, we was trying to understand by what mechanism the slab noise is induced from the slab vibration and the relationship between the dynamic propety of slab and the noise is shown by the numerical simulation.

  • PDF

부모-자녀 관계 (Parent-Child Relationship)

  • 이영;전혜정;강민주
    • 아동학회지
    • /
    • 제30권6호
    • /
    • pp.29-41
    • /
    • 2009
  • In the last thirty years, societal changes have affected Korean families at a fast pace. Some of these changes include the fall of childbirth rate, expansion of women in the workforce, delay of first marriages, and rise of divorces, remarriages, and international marriages. These new trends have created and diversified new contexts for family structures and parent-child relationships. Both parents and children are now confronted with a myriad of new challenges and in need of understanding the newly transformed-family environments in respond to new ecological pressures. Contemporary issues concerning parent-child relationships are discussed by analyzing the new trends and research issues on particular social issues and pressures. Future policy issues are discussed based on these analyses combined with the critical impact of the parent-child relationships on child development.

  • PDF

영국 치매요양소 3곳의 배회환경평가를 통한 개선안 (A Study on the Recommendations of the Wandering Pathway Through the Evaluation of the Environments in Three Dementia Units in the United Kingdom)

  • 조영행
    • 한국주거학회논문집
    • /
    • 제14권3호
    • /
    • pp.41-49
    • /
    • 2003
  • An evaluation of the environments in the wandering pathway of the dementia units was carried out. It is revealed that the quality of the environment for the wandering pathway of the sample units was very low. In particular, lacks of social environments in Unit-B and Unit-C, and lacks of orientation aids in all the sample units were shown. Therefore, re-design for the wandering pathway of the sample units is needed. Recommendations for improving the wandering pathway and having appropriate wandering pathway without any abrupt change in existing layout of the sample units were suggested, and the limits of this research is diagnosed. It is also shown that since evaluation categories used in this paper had very closed relationship each other, those evaluation categories can be used in other settings.

공간과 오브제 요소의 인터랙션에 관한 연구 (A Study on the Interactive relationship of Object factors and Space)

  • 이찬;배연준
    • 한국실내디자인학회논문집
    • /
    • 제14권6호
    • /
    • pp.103-111
    • /
    • 2005
  • Since the Industrial Revolution in the 18th century, the production system adopted mechanization and mass production to popularize and standardize overall society. The architectural space removed basic desire of men on the decoration to neglect historical and regional continuity of the architecture and to make uniform designs, so that human sensibility and emotion were excluded. The architectural space had arbitrary and functionalism features in accordance with such a social change to display abstract space having no personality. The limitation expanded value of the space that was not lot possession and residence but for communication with men to express object factors. However, the object factors of the space were expressed in each factor consisting of either material factors or non-material factors. This study investigated interaction of the space by both expressive interaction and potential interaction to find out key words for making frames of the investigation and to examine cases comprehensively. The purpose of the study was to recover relations between the space and men in horizontal way and mutual communication and to present possibility integrating men and space.

일부지방(一部地方) 개업의(開業醫)들의 농촌의료(農村醫療)에 대(對)한 의견(意見) (Opinions of Medical Practitioners in a Local Area about Rural Medical Care Practices)

  • 최진수
    • Journal of Preventive Medicine and Public Health
    • /
    • 제14권1호
    • /
    • pp.33-38
    • /
    • 1981
  • During 2 months from December 1979 to January 1980, Medical practitioners in Chonnam province were grouped into Si (city), Eup (town) and Myun (rural area) groups according to the locations of their clinic. 40 practitioners were randomly selected in each group and were asked their opinions about rural medical care in general. Total of 88 practitioners replied to the question as 73.9 percent of response rate in average. The most frequently mentioned advantages of rural practice were ease of clinic opening in Si-and Myun-group respondents and good social relationship in Eup-group respondents. The most frequently mentioned disadvantages were medical isolation in Si-group respondents and residents' ignorance in medicine in Eup-and Myun-group respondents. In all groups, most respondents thought that rural medical care should be delivered by and controlled by physician. Suggestions made by Eup-and Myun-group respondents for improving rural medical care by structural change focused on the regional medical insurance system, while Si-group respondents noted district hospital or hospital linkage as the most preferrable system.

  • PDF

초등학교 방과후 프로그램의 공간 활용에 관한 연구 - 지역공공시설과의 연계성을 중심으로 - (A Study on Space Utilization of the After-school Programs in Elementary School - Focus on the Relationship of Local Public Facilities -)

  • 최진희
    • 교육시설 논문지
    • /
    • 제20권6호
    • /
    • pp.41-48
    • /
    • 2013
  • Elementary school education in Korea has been constantly changing according to the requirements of social change. Contemporary primary education is oriented creative-education and institutional changes were required. As a result, it is appearing movement wants to get out of uniform curriculum of elementary school. This paper was carried out to analyze after-school programs other than the curriculum of elementary education school and to analyze the current status of the space use of school facilities. Based on this analysis, it is proposed utilization of spatial association between the elementary school and local public facilities.

청소년을 위한 성 허용성 개념분석 (Concept Analysis of Sexual Permissiveness for Adolescents)

  • 김희경;이현주;박보림;김향수;림금란
    • 한국학교ㆍ지역보건교육학회지
    • /
    • 제10권2호
    • /
    • pp.69-83
    • /
    • 2009
  • Objectives: The purpose of this study was to analyze sexual permissiveness in order to solve the problems it creates for setting up desirable sexual culture. Methods: This study used Walker and Avant's methods for concept analysis. Results: Sexual permissiveness is the favorable attitude that is agreed upon and accepted as physiological, socio-cultural, and moral sexuality of an independent human who was born in man or woman. The property of sexual permissiveness that is accepted overall the humans are sex generously, change over the course of growth. sex consciousness, and attitudes toward sexual activity change based on race, age and religion etc. The values and beliefs of individuals that were formed in social and cultural background are bipolar. It is mutually agreed upon and accepted that volunarary activities should be spontaneous. The antecedents of sexual permissiveness included achievement of sexual development, establishment of the relationship, and mutual agreement between them. The consequences included mature relationship with others, meeting sexual needs, and raising sexual problems. Conclusions: These results suggest further studies are required that refine the diverse attributes of the concept of sexual permissiveness. The sexual education and enlightenment should be conducted at the period of secondary sex character.

  • PDF

중년 여성의 체형에 따른 의복 태도 (A Study of the Middle-Aged Women's Clothing Attitudes Depending on Their Somatotype)

  • 심정희;박수진
    • 한국의류학회지
    • /
    • 제31권1호
    • /
    • pp.33-43
    • /
    • 2007
  • Middle age is the time of the most important meaning in life and also the time of physical and mental change, which offers new social activities for self-development. Middle-aged women form the major consumer class in current clothing industry, but few have been performed on this so far. The researcher studied in many aspect on the clothes which middle-aged women need to wear during this period of change. Thus this study is executed to examine what benefits middle-aged women pursue in clothing attitudes and the relationship among clothing pursuit benefit and their somatotype compensation and image orientation. The research performed the theoretical study and practical study simultaneously. The subjects are 238 middle-aged women between 35 and 49 years old in September, 2004. The results of this study are as follows: 1. The attitude of women's clothing patterns in relation with image consist of two factor structures. One is the body image and the other is the appearance image. 2. As a result of researching the attitude for choosing clothes of each body group by Rohrer index, the women with gross body group take a top priority for the lower-body compensation, while the women with slim body group take a top priority for volume compensation. 3. As a result of researching the cognitive somatotype group's attitude for choosing clothes, gross body group takes a top priority for lower-body compensation and upper-body compensation. 4. As a result of researching the relationship between real somatotype and cognitive somatotype by Rohrer index, middle-aged women think of themselves as being fatter than present state. And choosing the clothes, the body misunderstanding group of women usually show that they consider more compensation than the normally body understanding group. 5. The evaluation on real somatotype, cognitive somatotype, ideal somatotype influences on the body cathexis.

코로나19 팬데믹 상황에서 경험한 커리어쇼크가 주관적 경력 성공 인식 수준에 미치는 영향에 관한 연구 (A Study on the Effect of Career Shock Experienced in the COVID-19 Pandemic on the Level of Subjective Career Success Perception.)

  • 김진;차종석;김나정
    • 아태비즈니스연구
    • /
    • 제14권2호
    • /
    • pp.85-100
    • /
    • 2023
  • Purpose - The purpose of this study is to identify the factors of shocking events in the career aspect experienced by Korean workers in the context of the Covid-19 pandemic, and to find out whether these career shocks affect individual perceptions of the importance of subjective career success. Design/methodology/approach - In the survey of 146 respondents, the career shock events experienced in the context of the Covid-19 pandemic were largely divided into three categories; 'work change', 'employment anxiety', and 'life anxiety'. For the subjective career success, seven dimensions - 'financial security', 'financial achievement', 'entrepreneurship', 'positive relationship', 'positive impact', 'learning and development', 'work-life balance' - were used. Findings - As a result, there was no difference in the perception of subjective career success due to the experience of 'work change' during the Covid-19 period. However, the respondents who experienced 'employment anxiety' came to recognize that 'financial security' and 'financial achievement' were more increasing in terms of the degree of difference of importance. And respondents who experienced 'lifetime anxiety' perceived that the degree of difference of importance was increasing in the six dimensions except for 'social influence'. Particularly, the increase in the importance of 'work-life balance' and 'positive relationship' was found to be the greatest among the career success dimensions. Research implications or Originality - Finally, it was concluded that changes in the external environment such as Covid-19 pandemic influence as a career shock and affect the level of importance in subjective career success perception. Based on the results, the theoretical implication on current career study and some practical implications for organizational career management were suggested.