• 한국산학기술학회논문지
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• 제13권12호
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• pp.5776-5785
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• 2012

정부의 중소기업 지원 및 재지원을 위한 최적의 기업평가모형은 존재하지 않는다. 다만 여러 모형에서 활용되고 있는 평가 변수 즉, 관리 요소에 대한 의견과 대안이 검토되고 있으며, 이들 평가요소들은 기업의 입장에서는 중요하게 관리하여야 할 변수로 자리매김할 수 있을 것이다. 이에 경영혁신형 중소기업인증모형, 기술혁신형 중소기업인증모형, 생산성 경영체제 인증모형, 은행연합회 중소기업신용평가모형, 공기업의 경영성과평가모형의 의의와 배경, 평가요소, 시사점등을 알아보고 이를 종합하여 정부의 재지원을 위한 신생기업의 성과평가모형을 개발하고자 한다.

• International Journal of Quality Innovation
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• 제7권2호
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• pp.19-49
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• 2006

Due to the globoal economic effect, Taiwan's small and medium-sized enterprise (SME) is much threatened by China. Since remarkable advances have being made in information technology, taking competition advantage for an enterprise has become a very important issue when facing rigorous global competition. However, the business of the enterprise starts with finding the customers' demands, and ends with fulfilling customers' demands. Therefore, in order to increase competition advantage for SME, the customer management must be effectively strengthened, especially by increasing customer satisfaction and maintaining good relationship with the customer. This is the key for an enterprise leading to success. The purpose of this study is aiming to discussing the relational analysis between customer and SME by viewing the four aspects of customer relationship management (CRM), which are relation marketing, customer service, customer value, and customer satisfaction. Moreover, this research will perform an empirical analysis on CRM for a typical small and medium-sized company so as to grasp its real definition and enterprises' demands. The conclusions will be drawn from our literature survey and practical experience as well as site investigation. Recommendations are evolved from discussing the interaction between customers and enterprises in improving their constructing factors and increasing benefits and values.

• 대한안전경영과학회지
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• 제9권1호
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• pp.133-144
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• 2007

Quality management has been applied to the industry for strengthening the competitiveness regardless of the size of company. However, it has been argued that the operational models for quality management used in the large-sized enterprise could not be applied to the small & medium-sized enterprise (SME) directly. This paper analyzes the states and outcomes of movements for quality innovation in the SME and tries to give some suggestions for improving and spreading the movements within the framework of the cooperation with the large sized company. Survey results show that the preferable quality movements depends on the size of company. Especially, the Single PPM movement is most preferable in the SME. It contributes th decreasing the fraction defective and to vitalizing the communication and cooperation between large-sized company and SME.

• 벤처창업연구
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• 제2권1호
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• pp.133-151
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• 2007

지난 20세기 우리나라는 단시간 내에 산업화를 이룩하여 세계 12위의 주요 경제국으로 올라섰으나, 압축 성장은 사회의 모든 부문에 심각한 불균형을 초래했으며, 특히 수도권과 경부선축 중심의 발전전략은 지역경제 간의 불균형발전, 수도권 과밀화로 인한 각종 사회 경제적 문제를 노정시키고 있다. 국민의 정부 이후 행정수도 이전, 공공기관 및 연구기관의 지방이전 정책 등을 추진하고, 지역특화산업의 도출을 통한 중소기업의 육성 및 장려, 지역 균형발전을 도모하고자 하나, 중앙정부와 지방자치단체, 각종 이해집단의 이견으로 통합적이고 조화로운 지역균형발전에 대한 해법을 제시하지 못하고 있는 실정이다. 이에 본 연구는 정부의 지역 간, 산업체간 균형발전이라는 국정목표를 수행함에 있어 우리나라 지역산업 발전의 근간을 이루고 있는 중소기업의 자생적, 창의적 발전을 위한 지역균형발전 모형을 제시함으로써, 조화롭고 통합된 국가산업정책을 도모하고, 나아가 동북아 중심국가 실현의 기초를 제공하고자 한다. 그간 우리나라의 지역 중소기업정책은 수도권에 대한 입지규제와 지방에서의 하드 인프라스트럭처 구축을 중심으로 중앙정부의 하향식 정책 집행에 의해 추진되어 왔다. 정책의 유기적 연계성이 결여된 상태에서 부처별로 예산집행이 이루어짐으로써, 지역의 입지여건에 적합한 산업군집의 형성을 통한 지역경쟁력의 강화가 효율적으로 이루어지지 못한 것이 주지의 사실로, 본 연구는 지식기반경제 하에서의 지역 중소기업정책의 의미와 지역균형발전 모형의 구축 방안, 그리고 이에 근거한 지역의 중소기업발전 방안을 제시하였다.

• 유통과학연구
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• 제13권7호
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• pp.53-61
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• 2015

Purpose - This research analyzes overseas expansion support systems for small- and medium-sized enterprises in Germany and Japan. Germany and Japan have developed overseas expansion support policies for such enterprises. The study then explores the implications for Korea and its local governments. Research design, data, and methodology - We did a comparative analysis of Japan and Germany and their support for overseas expansion of small and medium companies. Data were mainly collected from the Ministry of Economy, Trade and Industry (Japan) and the Germany Trade and Invest (Germany) agency through statistics and literature surveys, and analysis studies. Results - First, human resources cultivation and funding support policies, which both Germany and Japan use as part of small- and medium-sized enterprise policies, should be modified to Korean circumstances and to reflect its own small- and medium-sized enterprise support needs. Second, both the German policies that support overseas expansion of small- and medium-sized enterprises and those of Japan's include the philosophy and methods that put an emphasis on these enterprises, despite the fact that there are big differences in the overseas policies in these two countries. Third, German and Japanese governments are embracing the idea that small- and medium-sized enterprises are key to their national economies and implementing policies based on the ratio occupied by these enterprises in the domestic consumption or GDP. In other words, Germany and Japan consider small- and medium-sized enterprises as central to their nation's industry, and assess them as economic industry that should definitely exist for the continued survival of big businesses, and not just as merely supplemental to big business. Fourth, whereas Germany emphasizes support to product exhibition in its overseas expansion support policies, Japan is providing integrated support containing foreign direct investment to small- and medium-sized enterprises. Fifth, there are differences in the overseas expansion support in Germany and Japan in terms of their support to big business. Whereas Germany considers support to big business unnecessary, Japan is implementing active support policies to areas corresponding to big business. Korea will have to benchmark the policies of Germany and Japan, and decide whether or not to give full support to small- and medium-sized enterprises, while excluding areas supporting big business. Conclusions - Based on this analysis of German and Japanese overseas expansion support policies, we need to choose the policies that will engender a solid outcome and derive modified policies for the circumstances of Korea. Additionally, we can use the comparison of the overseas support policies of Japan and Germany to choose small- and medium-sized enterprise overseas expansion support policies for Korea. However, we cannot provide specific overseas support policies by industry. This point will be referenced as a limitation of this study. In future research, we expect that some researchers will take an empirical approach to exploring Korean overseas expansion support through collecting cases of overseas support policies and interviewing policy authorities.

• 한국품질경영학회:학술대회논문집
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• 한국품질경영학회 1998년도 The 12th Asia Quality Management Symposium* Total Quality Management for Restoring Competitiveness
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• pp.353-358
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• 1998

This paper describes the reasons for enterprises to implement the ISO 14001 standard, the definition of a small-and-medium sized enterprise in Taiwan, characteristics of the small-and-medium sized enterprises, the problems faced by the enterprises exporting their products and the implementation of ISO 14001 standard for the small-and-medium sized manufacturing industries in Taiwan.

• 산업경영시스템학회지
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• 제23권54호
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• pp.145-153
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• 2000

The importance of reliability information management for an effective product quality management has been increased. Reliability management requires many different kinds of human and technical expertise and cost over the various discipline in the organization. However, it is difficult task to set up appropriate and effective life data analysis because of lacking engineers with reliability knowledge, statistical background and of funds in small and medium-sized enterprise. It is needed to develop a low cost implementation architecture of reliability information supporting system for small and medium-sized enterprise under web environment. In this paper, research efforts are presented to solve such problems of small and medium-sized enterprise under web environment.

• 한국중재학회지:중재연구
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• 제32권1호
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• pp.93-110
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• 2022

Korea, a resource-scarce country, has been undergoing export-led economic growth in the form of processing and intermediary trade for the past several decades. In Korea, which has an export-led economic structure centered on processing trade, the export economy precedes the domestic economy, so Korea's monthly export performance has been used as an important indicator of economic indicators in itself. In recent decades, small and medium-sized enterprises (SMEs), which account for 99% of the total number of domestic enterprises, account for about 35% of exports as of 2021. In this study, from the viewpoint of emphasizing the export contribution of SMEs, the Small and Medium-sized Enterprise Export Business Index is developed based on the actual export performance of SMEs, through which this paper could present alternative index differentiated from the existing Business Survey Indexes.

• 수산해양교육연구
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• 제28권5호
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• pp.1244-1257
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• 2016

Recently, the export for SMEs is the main issue as the successful key for enterprises. For this reason, Many SMEs want to try the export and the supports are provided by government. This phenomenon reflects that the export should be necessary to SMEs, even other enterprises. This study analyzes 6 enterprises (Enterprise of middle standing: 2, SMEs:4) to research the main factors for export using the interview and survey. The result provides 5 implications for the export of SMEs in Busan Region. In summary, we can provide 3 main proposes for the export of SMEs. 1) The differentiation of various support that can be a real help to SMEs, 2) The differentiation of education on exports. 3) The simplification for the complex administrative procedures about export.

• 산업경영시스템학회지
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• 제37권4호
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• pp.54-62
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• 2014

This paper is present the Technology Orientation affects to Enterprise Management Performance. In order to carry out this research, we obtained 212 survey sheets and inspected ten assumptions based on the reliability, validity of the questionnaires. The results of regression analysis are summarized as follows; First, the factor of Technology Orientation, research development activity, affects to all factor of Enterprise Management Performance significantly. Second, the factor of Technology Orientation, research development environment, only effect on the technology performance. Third, research development ability is affect to technology performance and new product performance that factor of Enterprise Management Performance. Finally, technology industrialization ability isn't affects to Enterprise Management Performance significantly. Based on the results, we are recommendations for small and medium-sized manufacturing enterprises.